Using Meditation to Let the Light In

Lynne Goldberg presented at the 2020 Mindfulness & Compassion Global Summit on the theme of Leonard Cohen’s words, The Crack is Where the Light Gets In.  Lynne spoke of her life experience where meditation enabled her to find joy, happiness and holistic success after a dark period of pain, grief, and anxiety.  The “crack” was the fracture of her external, projected veneer as the perfect wife, mother and businesswoman (Vice-President of a retail store).  Lynne epitomised what Harriet Braiker called The Type E Woman who had to be “everything to everybody”.

Lynne’s world fell apart when she lost her mother through cancer, her marriage through divorce and her twin daughters who died two days after their birth (after she had tried to conceive for six years).  Despite the turmoil in her life, Lynne tried to keep it together and be the perfect executive but lost her position.  Lynne numbed herself to the physical, emotional and mental pain she was experiencing.  It was only through meditation and improved nutrition that she was able to restore her equilibrium and find peace and happiness.  Up until then, she was full of self-loathing and self-recrimination.  She had to acknowledge to herself that “position and possessions” do not guarantee happiness – they were only the external trappings of “success”.  Meditation enabled Lynne to loosen the hold of false beliefs and let in the light of self-belief and self-esteem. 

Meditation to let the light in

Through meditation and nutrition Lynne found her balance and love for life and others.  She became a certified meditation teacher and described her odyssey in her book, Get Balanced, Get Blessed: Nourishment for Body, Mind, and Soul – a life journey that shares strategies and tools to overcome the stress of trying to be perfect and “control the uncontrollable”. Lynne is also a co-creator of the Breethe app.

In a recent interview with Beau Henderson discussing meditation’s role in challenging times, Lynne offered five steps to help us overcome fear and anxiety and achieve mindfulness and serenity:

  1. Set your intention – be very clear about why you want to develop a meditation practice and find ways to remind yourself of this intention.  Clarity of intention energises the discipline to maintain practice.
  2. Stay present – avoid wandering into the past and the uncertain future and practise restoring your focus to the present.  Some simple mindfulness practices such as mindful walking, focusing on the sensation of your fingers joined together or deep listening, can be helpful here.  You can also monitor your own words, e.g. when you say, “I can’t wait till the weekend!” or “I wish it was Friday”.
  3. Practice non-judgment – be with what is happening rather than judging it to be good or bad, e.g. the weather. 
  4. Let go of control – give up on trying to “manage the unmanageable” but do what you can to the best of your ability, given limited resources, time and understanding. 
  5. Go from “me” to “we” – help other and in the process help yourself to overcome fear and self-absorption. Compassionate listening in times of anxiety and uncertainty is a bridge to self-compassion and compassionate action towards others.

Lynne offers a 5-minute meditation that can be used at any time during your day to let the light in and bring peace and tranquillity to your life.

Reflection

There are many simple meditation practices that can help us to become grounded and to rest in equanimity.  The starting point is a clear intention to undertake a core meditation practice on a daily basis. Starting small enables us to build the discipline of consistency.  The core practice, even five minutes a day, can be supplemented by other mindfulness practices to build and sustain the momentum. 

Revisiting the benefits of our meditation and mindfulness practices helps to reinforce our intention and reward our discipline.  As we grow in mindfulness through meditation and mindfulness practice, we can overcome false beliefs, experience serenity, access our creativity and achieve holistic success.

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Image by Mabel Amber from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Managing Remotely: Challenges and Opportunities

Managing remotely brings many challenges and these are compounded in the current uncertain times associated with the relentless march of the Coronavirus.  Managers like their staff can be ill-prepared for the sudden change in their work location and circumstances.  Managers who are used to seeing their staff daily and being able to observe what they are working on, lose that “line of sight” and can become anxious about their perceived loss of control.  Workers themselves can experience a sense of social isolation and can lack access to timely information and adequate technology.  These difficulties can be aggravated by distractions, particularly where there are young children at home and other children who need to maintain a school study program while being unable to attend school.  Managing remotely demands increased flexibility and adaptability on the part of managers, the willingness to “cut their staff some slack” and the emotional agility to manage themselves in times of crisis.

While the challenges of remote management are personally demanding for managers, particularly in times of uncertainty, there are also opportunities inherent in the remote circumstances.  These include the opportunity to develop stronger relationships with individual staff, to build effective teamwork and to promote creativity and capacity development.

The challenges of managing remotely

Staff working from home and/or in remote locations can lose their sense of belonging very quickly and become withdrawn and disengaged.  Managers on our Confident People Management (CPM) Program report that some of the other challenges that arise are:

  • Things can get out of hand quickly
  • Staff can become demotivated because they often do not know “what is going on” (compounded by the absence of the informal, “drink fountain” conversations that often entail sharing, “Did you know that…?”)
  • Misunderstandings and conflict can arise because of the lack of information and/or communication
  • Staff can feel a lack of support because the normal supports (presence of mentors, technical experts and resources) are not readily accessible
  • The working space and/or technology of staff working from home may not be ideal
  • The potential for negative cohesion and “groupthink” to arise in the absence of the physical presence of the manager
  • Staff can experience feeling isolated and this sense of disconnection from others can compound, or be the catalyst for, mental health issues such as loneliness and depression
  • Managing poor performance can be more difficult because of the loss of “line of sight”, the lack of face-to-face interaction and the extra demands of communicating and problem solving on a more regular or routinised basis.

People ideally suited to working remotely are those who are self-reliant, strong communicators, self-directed, resilient, trustworthy and outcomes/results focused.   Unfortunately, in these times of enforced working from home arrangements, managers do not get the opportunity to decide who is personally suited to working from home and whose work is adaptable to a working from home environment.  This situation of lack of control over a critical aspect of decision making can be particularly challenging for a manager and also make performance management even more difficult because some people will not be suited to these quickly implemented, new working arrangements.  The current need for social isolation and social distancing for both managers and staff can place an added burden on the manager and can make it difficult for them to maintain a positive mindset when faced with the added challenges of complexity, uncertainty and anxiety (their own and that of their staff).

The opportunities of managing remotely

Managers on our current CPM Program report that the remote management situation has surprisingly improved their communication with individual staff when they use video as apart of remote communications technology (such as Zoom© or Microsoft Teams©).  Both managers and staff are finding it easier to share openly and with some degree of vulnerability in this new context.  They put these relationship improvements down to the lack of workplace distractions, the absence of an open office environment where privacy is sacrificed in the misguided pursuit of efficiency and a mutual sense of vulnerability (occasioned by the Coronavirus).

With the right strategies for managing remotely, managers can create opportunities for staff to develop new skills, build resilience, improve teamwork and collaboration and gain more enjoyment and motivation in their work.  As the oft-quoted English-language proverb goes, Necessity is the mother of invention – the need to do something imperative about something that is significant to working effectively, generates creativity and innovation.  Both managers and staff are forced to find new ways of working and communicating to maintain their own sense of agency and to achieve the desired team outcomes.

Reflection

There is a tendency to see only the challenges inherent in remote management because of our natural negative bias when we feel threatened or forced to go outside our comfort zone.  However, there are very real opportunities involved in managing remotely, not the least of these being the catalyst to involve managers in accelerated self-development.  As managers grow in mindfulness through meditation, mindfulness practices and reflection they can build their personal resilience, enhance their capacity to make “adaptive change” in their behaviour and more readily access their creativity and innovation.  With every challenge there is an opportunity for personal growth if the manager has worked at creating fertile ground, through mindfulness, for their own flourishing.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Working from Home and Staying Mentally Healthy

Many people have been thrust into the situation of working from home because of the Coronavirus and related Government restrictions on movement and contact.  As a result, numerous people are ill-prepared for the challenges and opportunities involved.  However, there is plenty of advice available through blog posts, videos and podcasts to help us acquire the necessary information to work effectively from home.  There are also specific suggestions for particular groups of people, e.g. teachers working from home and working from home with kids. Many of these sources of information stress the need to stay mentally healthy as well as look after your physical welfare.  Here are some strategies to achieve both effectiveness and sound mental health.

Strategies for working from home healthily for mind and body

The pattern you create needs to meet your personal preferences (e.g. a morning person vs. night person), your lifestyle, family situation and location.  Here are some suggestions that may help you to make choices that are relevant to your needs and those around you:

  • Negotiate arrangements – this entails reaching at least a tentative agreement at the outset with other affected parties such as your boss, you partner and your colleagues – having some clear understandings and groundrules at the outset can pave the way for a relatively smooth transition to working from home and avoiding unnecessary conflict at a time when everyone is feeling stressed.  If you have a partner living at home with you, it pays to negotiate arrangements about working space, quiet time, coffee buying or making and eating arrangements (e.g. getting your own breakfast and lunch but sharing dinner preparation and eating).  It is often the little things that can bring daily angst if they are not sorted out early.  If you have had an extended marriage or living together arrangement, groundrules get established unconsciously and it pays to explore how these might change with one or both of you working from home.
  • Establish a routine: this gives you a sense of agency, the feeling that some aspects of your life are under control when everything else is changing constantly and creating uncertainty and anxiety.  It is strongly suggested by many authors that you maintain your daily routine of getting ready for work (e.g. showering, getting dressed well, and beginning work at a set time).  I think some flexibility here can be healthy without jeopardising your ability to work effectively and not waste time.  You might, for example, wear more comfortable clothes, introduce a morning exercise routine (to take advantage of the time saved in not having to travel to work), occasionally sleep in when you feel tired from the extra stress created by the Coronavirus) and take time for conscious reflection (e.g. writing a journal about what you are experiencing and how you are responding). Sleep is particularly important at this time to enable your body and mind to recuperate from the stresses that you will be experiencing.
  • Develop an exercise program: physical exercise reduces stress and builds positive mental health.  It is wonderful to see so many people making the most of their additional time at home to walk, run or ride in the open (particularly along the bayside where I live).   Yoga and Tai Chi, offer physical, mental and emotional benefits in these times of stress and anxiety. Getting some fresh air is important – there can be a tendency with social isolation and safe distancing to become stuck in your home and not take in the benefits of time spent mindfully in nature.  Activity is a great antidote to anxiety and depression.
  • Don’t sweat the news: in times of uncertainty, there is a strong tendency to become obsessive about news reports (via newspapers, emails, social media or podcasts).  This not only dissipates your focus but also exacerbates difficult feelings of anxiety, depression and loneliness.  Obviously, some information is important to know (e.g. available relief packages for individuals or businesses and Government advice/directives/legislation relevant to the Coronavirus).  Experts in the area of mental health suggest that establishing a set time or times during the day for catching up on the news can be a useful way to proceed (do you really have to be the first to know?).   It also pays to take note of the positive news, e.g. the many random acts of kindness that are occurring everywhere in the world as people struggle to cope with the present crisis.
  • Stay connected: with your work colleagues and boss – establish a routine for checking-in (preferably daily) as well as strategies to effectively employ electronic communication for planning, sharing and product/service development.  There is a need here to maintain the balance between work and task – not oversharing social information but not being overly focused on work alone.  Some work-from-home groups institute a set time each week to share recipes, a virtual lunch experience or happy hour, a sing-along or coping strategies. 
  • Undertake special projects: there are often work-related, home-based projects that have been put off because of lack of time or prioritising.  These projects can improve your work-from-home situation and enhance your productivity.  They could involve, for instance, clearing up the clutter in your “office”, strengthening the security of your computer system, improving recycling in the home (including disposal of sensitive work information) or establishing a home-based coffee-making machine or a filtered water system such as the Zanzen Alkaline Water System.

Elizabeth Gilbert, author of Big Magic: Creative Living Beyond Fear, recently participated in a Ted Connects© interview and provided deep insight and very sound advice about dealing with the overwhelm of the current Coronavirus crisis.  She advices strongly against substituting the busyness of the workplace environment with a new form of busyness in the working from home environment.  Elizabeth argues that we spend so much time running away from ourselves, not fronting up to ourselves including our fear and anxiety.  She argues that the present situation of enforced or voluntary working from home creates a wonderful opportunity for developing self-awareness and self-regulation through meditation, mindfulness practices and reflection.  Often our greatest, unconscious fear is being-alone-with-our-self.  We seek distractions and fill up our time with multiple tasks only to find that we have no time to truly find ourselves. 

Reflection

The current working from home situation that many of us face has inherent challenges and opportunities compounded by the requirements around social distancing, safe distancing and avoidance of unnecessary travel (local and international).  Clarifying working arrangements, establishing a routine, developing an exercise program, avoiding obsessing over the news, staying connected and undertaking special projects that enhance a sense of control over your environment, are all important for a healthy mind and body. 

However, the real challenge and opportunity lies in developing self-awareness and self-management through meditation, mindfulness practices and reflection.  As we grow in mindfulness, we enhance our focus (at a time of intensified distraction), our resilience (at a time of extreme mental and emotional stress), our creativity (when we appear lost for personal and community solutions) and our compassion (when so many people worldwide are suffering and grieving).  In all of this turmoil and uncertainty, there lies the opportunity to truly find ourselves.

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Image by Igor Ovsyannykov from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Turning Fear into Resilience in the Time of the Coronavirus

Rick Hanson recently produced a Being Well Podcast focused on Fear in the Time of the Coronavirus.  He provided strategies to deal with fear (both rational and irrational) and to convert fear to resilience by drawing on our inner resources – determination, true grit, courage and creativity.  Rick is the author of Resilient: Find your inner Strength and provides numerous resources on his website to help us develop resilience, wisdom, happiness and mindful relationships.  

His emphasis is on building personal agency.  With the Coronavirus impacting every facet of our lives and reducing our sense of control over our home and work environment, we are experiencing a loss of our “sense of agency”.   We often try to redress this lack of a sense of agency by adopting ineffective ways to regain control over our environments, e.g. panic buying of water, toilet paper and sanitisers.  We can feel helpless and, in consequence, resort to ways of coping that result in misplaced and unproductive effort.

Anxiety can operate on a number of dimensions – e.g. unhelpful or useful anxiety.  At the extreme, we can be too anxious (disabled by our fear) which is unhelpful and harmful to our mental health, overall wellness and our relationships.  Useful anxiety, the mind’s warning system, can create a sense of urgency/intense focus and stimulate constructive action and a strong sense of agency which, in turn, cultivates resilience.  Alternatively, we can be consumed by our sense of helplessness and end up “marinating in it” – to the point where we experience depression and the associated inertia.

Turning fear into resilience

Rick suggest three processes you can adopt to move from helplessness to a sense of agency and personal resilience.  The basic steps involve:

  1. Being fully with your current experience – facing your difficult thoughts and emotions and the reality of the challenges both present and ahead.  This means naming your feelings (such as anxiety, pain, fear, frustration) and being with them, not denying them out of a need to appear totally in control.  It means not giving into your “shoulds” that come with your absolutes.  It is human and normal to be anxious and fearful when confronted with the reality of the Coronavirus.  The choice lies in deciding whether to maintain a sense of helplessness or to move towards a sense of agency and control.
  2. Release thoughts and emotions that are harmful – This includes letting go of obsessive thinking and the endless cycle of “what if” (catastrophising).  It means to treat our emotions as data informing us about a threat to our wellbeing.  We are more than our thoughts and emotions.  It means avoiding absorption with the latest media posts and news, when we cannot do anything about the reported information, or the situations involved.   The reporting is typically sensationalist, alarmist and distorted and is designed to induce fear and dependence.  Don’t sweat the news for your own personal welfare and mental health.
  3. Shift your attention to what would be beneficial for you and others you interact with or service – this means focusing on what you can do in the situation, given all the constraints that you are experiencing.  It means moving from inertness to being creative in the way you spend your time – finding things to focus on and do that are helpful to yourself, your family and those you interact with.  This could involve rethinking your workday, using online communication technology (such as Zoom) or reengineering your business (adopting take-away options, providing delivery services, or switching manufacturing to a much-needed resource in the current crisis, e.g. rum and gin distilleries producing bottles of sanitisers).  The oft-spoken saying – “necessity is the mother of invention” – is particularly true at this time.  The opportunity exists to use this time of social isolation, social distancing and business lockdown to develop new horizons and new skills.  Adopting activities that promote a positive mindset can be helpful here.

Tools to overcome unhelpful anxiety

Rick offered a range of suggestions that can enable you to overcome harmful anxiety and move to proactive action to do things that are beneficial for yourself and others.

  1. Use your breathing to calm your body – Rick suggests taking three breaths (exhalation longer than inhalation, giving a resting state of the body).  There are multiple ways you can use your breath to calm yourself and restore your equanimity, e.g. the somatic awareness approach recommended by Jill Satterfield or “breathing in time” suggested by Richard Wolf.
  2. Tune into your inner strength – revisit your determination, courage, and resilience to strengthen your inner reserves.  It can be helpful here to visualise success in your adaptive endeavours and/or reflect on past experiences where you have drawn on these personal strengths to overcome adversity or seemingly impossible challenges.
  3. Social support – appreciating the care and support that others show towards you, including your partner, family, friends and colleagues.   It also extends to caring for others and engaging others in the process of caring and providing social support to the less fortunate.
  4. Plan and act – appraise the situation and plan some action, however small, that will move you forward.  Rick reinforces the view that “action forces out anxiety”.  Positive action can change our mental state.
  5. When you feel okay, internalize the feeling – we tend to take it for granted that we will feel okay.  However, in times of stress and uncertainty, it is important to notice when you are feeling okay and internalise this feeling of coping well to strengthen it.  This positive self-feedback builds self-efficacy which means that you are building up your belief in your capacity to manage stressful situations.

Reflection

Fear can be disabling if we let it grow unabated.  It is natural to feel anxiety and fear when things are so uncertain, and everything associated with our normal life seems out of our control.  Fear, however, can be harmful unless we look at it fully in the face and understand what it is telling us about the situation we find ourselves in.  There are ways to calm our mind, emotions and our body if we choose.  There are also constructive things that we can do to manage our situation and our emotional response.  As we grow in mindfulness and self-awareness, we can turn fear into resilience by being able to regulate our response and draw on our inner strength to meet the challenges with determination, courage and creativity.

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Image by JamesDeMers from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

A Reflection to Address Absolutes

In the previous post, I discussed the concept of absolutes advanced by Lance Allred.  Absolutes are those firm, unshakeable beliefs we hold about our self, others or the world around us.  They constrain our perspectives and influence our behaviour.  They are relatively immoveable and do not dissolve in the face of rational argument.  Absolutes shape our thoughts, feelings and reactions and impact our effectiveness and our relationships. They develop early in family life and are often reinforced culturally.  The downside of absolutes is that they stop us from realising our full potential – they act like clots in our circulatory system, stemming the flow of creativity and responsiveness.

A reflection to surface and address an absolute

It seems to me that the starting point for addressing the absolutes in our life is to begin with developing self-awareness and move to identifying strategies to self-regulate our reactions.  It is important to focus on one aspect of our present experience that we find unsatisfactory because of the negative thoughts and emotions that the experience elicits in us.  We are complex beings, so beginning with one relatively small absolute can develop our self-awareness and improve our capacity to respond effectively without the baggage of our past.

There are several steps in the meditation:

  • Being grounded: It is important to become grounded so that you can achieve a sense of focus, balance and insight.  Being conscious of your posture and breathing helps to ground you in the present.
  • Deciding on an anchor: Your anchor is designed to enable you to come back into the focus of your reflection whenever you become aware that you have become distracted or diverted in your thinking.  The choice of anchors is a personal thing – I still like to feel the sensation of my fingers coming together.
  • Focus on an unsatisfactory experience: Decide what you are going to work on to unearth an absolute that is negatively impacting your thoughts, feelings and behaviour. It could be some recent interaction or activity that made you upset or threw you off balance.  It does not have to be a major issue – in fact, initially it is better to start small. [I have started with the fact that I get upset and annoyed when I make a mistake at social tennis.]
  • Explore your emotions during the incident: What were you feeling?  What was the intensity of those feelings?  What was the catalyst for those feelings – what really happened?  Who were your feelings directed at – yourself or another person? [In my case, with my tennis mistakes my feelings were annoyance, frustration, anger and shame.]
  • What thoughts were behind your emotions: Why did you experience those emotions?  What was the incident triggering in you? What belief (absolute) about your self or the other person was driving your emotional response?  Whenever your thoughts include a “must” or “should”, you are beginning to access an absolute that is locking you into a response that reduces your flexibility and constrains your perspective.  [When I get upset with my tennis mistakes, my underlying thought or absolute is that “I must be seen to be competent at tennis.”] 
  • Explore the nature of your identified “absolute”: Take a close look at your absolute.  Is it a rational or realistic thought?  What is its origin? Is it embedded in a childhood experience or something that happened in later life?  Where did it come from and why is it persisting?  What does it say about your sense of self-worth – is your sense of who you are dependent on what someone else thinks or says?  [Tennis competence was a way to prove my worth – it generated respect and admiration.  It made me feel good about myself. My identity is tied up with the self-perception that I am a very good tennis player.]
  • What strategies could you adopt to reduce the impact of your “absolute”: The starting point is to acknowledge your absolute and how it is playing out in your life and relationships.  What could you do to reduce or avoid your negative, conditioned response?  Are there ways to build in a gap between the stimulus (the catalyst) and your response to give you the time and freedom to respond differently? Are there other offsetting, positive thoughts that you could entertain instead of your “absolute”?  [For my issue with tennis mistakes, one strategy has been to progressively loosen the relationship between my sense of self-worth and the outcome of the game – that is, not measuring my sense of self- worth on whether I won or not.  This still leaves the issue of being upset with my tennis mistakes.  A strategy I am trying here is to express gratitude that I am able to play, that I can run and hit the ball, that I can hit some really good shots – that is, appreciating what I have and not focusing on the negatives and lack of accomplishment.]

Reflection

Even relatively minor “absolutes” are very hard to dislodge.  Using a reflection like the one described above can help to chip away at an absolute and reduce its hold on us by eroding our sense of certainty about the underlying belief, by seeing it for what it really is (e.g. illogical, unfounded or unnecessary) and developing alternative ways of thinking and feeling.  As we grow in mindfulness and self-awareness, we can develop deeper personal insight, identify how absolutes play out in our life and develop more creative and positive ways to respond to negatively experienced stimuli that will inevitably recur in our daily lives.

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Image by John Hain from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

“Transformative Pyramid” Applied to Meeting the Needs of Customers

Chip Conley developed the “transformative pyramid” as a reflective framework for his leadership philosophy and approach.  He had created it by adapting the work of Viktor Frankl and Abraham Maslow who focused on the hierarchy of human needs.  Applied to employees, the Transformative Pyramid translates into leadership action to meet basic security needs (such as adequate and fair pay), recognition for contribution to the organisation and providing clarity around the meaningfulness of their work.  Chip was very focused on enabling leaders to grow and develop through reflection and to develop a growth mindset in their transition to midlife.  Associated with this mindset change is the need for leaders in midlife to learn through curiosity from millennials in their organisation.

Chip not only applied his Transformative Pyramid to employees but also to investors and customers.  He suggested that in relation to customers, businesses too often benchmarked against the lowest common denominator which in his model represents the security needs of customers.  His pyramid, however, suggests that great companies can move up the pyramid of need and really engage customers to the point where they become intensely loyal and market the company themselves by their word-of-mouth “advertising – sharing their great experience with others in their family and social networks.

Transformative Pyramid applied to customer needs

Chip explained in a podcast interview with Tami Simon that the Transformative Pyramid when applied to customers, involved the same three levels as when the pyramid is applied to employees – survival, success and transformation.  However, each of the levels has a different meaning when applied to customers.  “Survival” relates to meeting customers’ expectations (a basic need also for business survival); “success” in this context involves meeting the desires of customers; and at the highest level, “transformation”, means to differentiate and expand through meeting an “unrecognised need of the customer”.

Identifying and meeting a need of customers that has been unrecognised and unmet is the basis of Chip’s approach to marketing as explained in his book, Marketing That Matters.  Chip gives the example of one of his boutique hotels, Hotel Vitale, that developed a yoga studio on its top-level floor and provided free morning yoga classes.  This met an unexpressed and unrecognised need of travelling businesswomen who wanted to maintain their health to counteract the wear and tear of business travelling.  The convenience of being able to do yoga before work without leaving the hotel premises was a real selling point.  Up until this point, boutique hotels were very much designed as “men’s clubs”- meeting the needs of male business travellers.

Innovation and transformation

Chip drew on his experience as owner and CEO of 52 boutique hotels to put forward what he described as The Three Key Rules Around Innovation and Disruption.  He spoke about (1) foreshadowing that occurs before an innovation (some companies begin to move in the direction of the innovation but their early efforts are incomplete or inadequate); (2) innovators fulfill “an underlying human need that has not been met” adequately or comprehensively; and (3) established companies eventually catch up and adopt the innovation (and we can see this happening daily in the growth of “gluten-free” and “vegan” products in our major supermarkets, previously the province of specialist (organic) stores). 

However, being innovative and creative by departing from established practice takes courage and bravery.  An Australian example is Karen Quinlan who introduced fashion as a key differentiating theme of the Bendigo Art Gallery.  Karen recognised that over 80% of visitors to art galleries were women and they were very interested in fashion and its history.  She set about meeting this “unrecognised need” – a need that art galleries around the world had not met because they were almost exclusively managed by male Art Directors who were blind to this need of their predominant customer base.  Bendigo Art gallery now enjoys global recognition for its innovative approach and theme-based fashion exhibitions.

Chip points out that deep listening to customers can lead to identifying needs that have not been met.  He suggests that what is important in innovation is understanding customer psychographics – their interests, passions, values and who/what they identify with.  He suggests that the great companies develop the capacity to effectively “mind-read” their customers.  To do this their leaders have to be fully present to customers and notice their inclinations, behaviours and self-expression.

Reflection

As we grow in mindfulness, we can develop curiosity, creativity and innovation and begin to understand our own needs and those of our customers/clients.  We can progressively move from trying to make ourselves appear interesting to being genuinely interested in our customers and their unmet needs.  This requires mindful listening, an openness to new ideas (from whatever source) and the courage to act on our insights and avoid procrastination through fear of departing from the established norm.

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Image by Angelo Esslinger from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

How to Go Beyond Just Coping as a Leader

Ginny Whitelaw published a book on The Zen Leader in which she integrates her experience as a senior manager at NASA, a Zen Master and martial arts expert as well as her doctoral study of biophysics and personal experience of life’s challenges and difficulties, including divorce.  She draws heavily on the mind-body connection to provide a pathway for leaders to “lead fearlessly” and in a way that integrates mind, body and spirit.  Her pathway is presented in the form of 10 “flips” which she describes as inverting old ways of thinking through processes of reframing “your sense of self and the world” [imagine “flipping over” an omelette when cooking breakfast!].  Throughout the book, Ginny provides insights, practices, exercises and “takeaways” to help us embed Zen Leadership into our words and actions as a leader. 

From just coping to transforming self and others

The first of the “flips” Ginny introduces is flipping from “coping to transforming”.  For her, coping is reflected in blaming behaviour (blaming others, the system and anything external to oneself), denial or being blind to the reality of a situation and your part in it.  She notes that this unproductive and energy sapping behaviour often has its origins in adverse childhood experiences.  To reinforce this message, Ginny provides an example of a leader who refused to accept performance feedback in coaching sessions but was subsequently able to link his obstructive stance to a childhood trauma. 

Ginny explains that the real breakthrough came with acceptance – acknowledging that the feedback was true, rather than trying to fend it off or rationalise it.  I had a similar experience with a leader that I was coaching who refused to accept the fact that he was defensive, until the fifth coaching session when he acknowledged his counter-productive behaviour flowing from adverse childhood experiences. He unwittingly reinforced the concept of the mind-body connection when he stated that the insight was like a “blow to his stomach”.  As Ginny points out, acceptance replaces anger with joy, “being stuck” with creativity and debilitation with enthusiastic pursuit of solutions to problems and difficulties that previously appeared insurmountable.

Finding the energy to transform self and others

Much of Ginny’s approach is presented within a framework of energy obstruction and release.  For her, leadership is about achieving resonance, both internally and externally. She provides a simple practice to enable energy release and focus when confronted with a problematic or challenging situation.  The practice entails three steps – relax, enter and add value.  The core process is “enter” which draws heavily on Ginny’s deep recognition of the mind-body connection.  Entering entails fully immersing yourself in the situation, including its impact on your thoughts, feelings and bodily sensations. She describes this process as “entering the eye of the storm” and encourages this approach because from there the only path for your energy is “out” – towards transformation of self, others and the situation.  

This transformative approach of “relax, enter and add value” is in line with many mindfulness practices that involve relaxation and grounding, noticing and accepting what is personally experienced and changing the way you think, feel and act in line with the resultant insights.  To strengthen the ability to move beyond just coping to transforming, Ginny provides a further in-depth exercise that enables you to move from problem thinking to opportunity perception and creative resolution.  She also offers an online course titled Lead with Purpose to enable you to realise your best self as a leader and add real value to the world.

Reflection

As Ginny points out, much of the issue of just coping comes from our habituated, unproductive behaviours that flow from our early life experiences.  Entering fully into the problem situation, instead of blocking the realisation of our part in it, creates the possibility for transformation of our self, others and the situation.  As we grow in mindfulness through meditation, mindfulness practices, insight exercises and reflection, we can come to accept our personal blockages to energy release and free up avenues for creative resolution.

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Image by Myriam Zilles from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Healing the Wounds of Trauma

Corey De Vos of Integral Life and Ryan Oelke discussed the need to address the effects of trauma at sometime in our life.  Their discussion, Inhabit Your Wound, was wide-ranging and covered the impacts of trauma, barriers to addressing the wounds and processes for uncovering the wisdom that lies beneath the pain of trauma.  They suggest that each of us has our own “unique constellation of trauma” but if the wounds are addressed with a gentle curiosity, social support, professional help and self-compassion, they can release new insights and energy to enable us to more fully realise our purpose in life.

Trauma tends to impact many facets of our life, often below the level of consciousness.  It might be reflected in irrational fears, reluctance to appear in public, constant anxiety and depression, inability to develop and/or maintain intimate relationships, eating disorders or addiction, indecisiveness, inability to hold down a job or an overall sense of lack of meaning and purpose.  Many things can trigger a trauma response, including objects, people, news, conversations and observing a violent incident – because trauma impacts at a “cellular level”. Trauma can leave us directionless, powerless, confused and disoriented.

Barriers to healing the wounds of trauma

Corey and Ryan maintain that the shadow of trauma follows us throughout life, but we typically have defence mechanisms to prevent us from dealing with the pain and healing the wounds.  The memory of a trauma is often submerged below our level of consciousness because we sense that recollection is potentially too painful.  We may even have experienced dissociation to keep the memory away from our inner awareness.  We may have developed an internal narrative that is based on denial – “it really didn’t happen” – and this acts as a barrier to exploration and healing from trauma.

Ryan and Corey also observe that sometimes we could be part of a collective trauma experienced as a result of systemic discrimination or jointly experienced life events.  These life events could take the form of war, mass incarceration, natural disasters or a terrorist incident.  They can lead to “culturally inherited dramas” imprinted on our psyche.  Experience with religion during childhood or later in life can leave its own “baggage” and can be “harder to unpack” and deal with because it can become caught up with other traumatic experiences.  Corey and Ryan suggest that sometimes people want to hold onto their trauma because it makes them feel special and may even elicit a desired, sympathetic response from others (neediness in this area my be symptomatic of the trauma itself).

Processes to heal the wounds of trauma

We may have developed the ability to operate productively and confidently with our work environment but become aware of some disfunction in other arenas of our life.  Alternatively, we may have noticed a habituated and unhelpful response to a specific kind of incident such as personal criticism, open conflict or someone challenging our ideas or perspective.  These experiences can be the catalyst to deal with the “residual effect” of trauma and provide the necessary motivation to change our behaviour.

Corey and Ryan suggest, in line with Jon Kabat-Zinn, that a potential starting point is to “reinhabit our body” – to start noticing our bodily sensations and reactions.  This can lead to curiosity about what has triggered these responses and what prior experiences underly the nature and intensity of our response.  Ryan suggests that we need to work with any resistance we may experience in our body, but we should proceed slowly with a tender and caring curiosity.  A key here is our readiness to open the wounds and our resilience in dealing with the result – timing and support are of the essence.  Somatic meditation has proven to be an effective way to deal with the wounds of trauma and it is often undertaken with professionally trained facilitators.

There are a wide range of therapists to assist anyone who wants to deal with trauma and its effects.  Some employ cognitive approaches (such as Dialectic Behaviour Therapy) requiring voicing our thoughts, feelings and assumptions, others use less cognitive approaches such as art or music as tools for therapy.  A more recent development is the use of equine (horse) therapy which may be more appropriate for someone who loves animals and particularly horses.  Organisations such as Beyond Blue provide links to resource centres and professional therapists and others such as the Black Dog Institute offer support groups.  Keith Witt offers two books, Shadow Light and Shadow Light Workbook, that provide insights into our trauma-induced, unconscious responses and offer practices to illuminate the nature and potentiality of our “shadow self”.

The experience of Clare Bowditch in healing the wounds of trauma

Clare Bowditch – singer, songwriter and actor – captured her healing journey in her “no holds barred”, personal memoir, Your Own Kind of Girl.  Clare indicated that she wrote the story of her early life to encourage others to speak to someone and seek assistance if they are suffering from the effects of trauma, especially if they are experiencing anxiety and/or depression.  She describes in detail her own battle with anxiety and depression brought on by adverse childhood experiences and the trauma of seeing her sister die at the age of seven, after two years of hospitalisation with a rare, incurable illness that progressively eroded her muscles and caused paralysis. 

Clare, like Corey and Ryan, stressed the critical importance of relationships (family and friends) for her successful healing journey.  She encourages people to set out on the painful journey because it is “well worth it”, even if it turns out to be tougher than you first thought.  Clare experienced a nervous breakdown – she had fled to London, unprepared economically and emotionally, after she experienced shame and depression following a relationship breakup.  She experienced severe symptoms of her trauma wounds such as an inability to listen to music, write songs, watch TV, listen to the radio, eat well, sleep adequately or go outside.  She was consumed by all kinds of irrational fears and images of death (grieving her sister’s death).   Her response was to return home to her family and spend up to six months healing herself including meditating and learning about the impact of stress and unhealthy foods on the body’s nervous system.

Clare was able to reframe her nervous breakdown as a “nervous breakthrough” because “it was at this time that I got a really deep sense of what made sense to me, which was music” (p. 326).  She had finally found herself.  She rediscovered her need to be creative, to avoid things that did not make sense to her and to sing and write songs that really spoke her truth – her real, raw feelings.  She stated that the journey required the discipline to control her negative self-talk, the insight to realise that despite her life circumstances she had a choice in how she responded and the courage and resilience to persist despite setbacks.

Consistent with Corey and Ryan, Clare maintains that it is important to celebrate the small steps forward because they collectively make up the journey:

… a career is a thing that’s made up of one tiny step, one small act of courage after the other.  It’s only really when you look back later that it all makes sense. (p.313)

Reflection

Trauma affects many people in multiple, idiosyncratic ways.  The problem is that it works away as our shadow self and unconsciously impacts our perceptions, thoughts, emotions, behaviour and responses to triggers.  As we grow in mindfulness through meditation, reflection and self-observation, we are better able to gain insight into how we have been impacted, to develop the courage to address our trauma-induced wounds and move forward (however slowly) to realise our life purpose. 

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Image by John Hain from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

How to Maintain Your Blogging Momentum

Darren Rowse recently published a blog post titled, How to Rekindle Your Blogging Enthusiasm, in which he provided several ways to reenergise your blogging and regain your momentum.  Darren is eminently equipped to offer advice to bloggers having started a personal blog in 2002, a professional blog for bloggers called Problogger in 2004 and a very profitable blog on digital photography in 2006.  Darren also provides an extensive podcast archive on blogging, a book titled Problogger (for those who want a career in blogging or to earn extra income from their blogging efforts), and a course on how to develop a profitable blogging business titled 31 Days to Build a Better Blog.

Maintaining your blogging momentum

Darren’s suggestions on how to rekindle your blog when your enthusiasm and/or energy wanes are very practical and relatively easy to implement.  However, they will often involve changing habits (including avoidance) that have grown up over time (in some cases, over many years).  Here are his suggestions:

  • Take time off from writing your blog – sometimes we go stale and lose enthusiasm.  A break can rekindle enthusiasm, develop insight into new ways to approach your blog and provide the opportunity to regain momentum.  The break from blogging could involve taking a vacation in a different environment; doing research for your blog content; undertaking a course on blogging or attending a conference on your content area; developing a blogging calendar; or doing some speed writing/brain dump around several topic areas.  Ash Barty, current World Number 1 tennis player, took a year off from tennis and played cricket instead – this enabled her to regain her enthusiasm and accelerated her tennis career to the top.
  • Revisit why you are writing your blog – to tap into your motivation and energy source.  Over time, we can easily lose sight of what motivated us to write our blog in the first place.  I found this strategy of reconnecting with my purpose a very useful and sustaining approach. To this end, I recently revisited the benefits of writing my blog on mindfulness in a blog post. In that post, I also explained the benefits of changing my blogging frequency from daily to three or four times a week – something that I did on the advice of my mentor (and another strategy that Darren recommends).
  • Check the alignment of your blogging focus and approach with your overall goals – this includes ensuring that you are in the right content area (in terms of personal interest, potential audience and growth potential) and that your language, target audience and topic choice align with your fundamental purpose in writing.  I have found that mindfulness as a topic choice for my blog assists my personal and professional development, enables me to keep abreast of the latest neuroscience findings, stimulates my thinking and engages me in a growth area (with endless articles and video resources and applications in multiple arenas such as mental health, education, leadership, workplaces and community development).
  • Overcome pride and seek help – there are numerous resources available such as Problogger and Yaro Starak’s blog and his engaging podcast interviews as well as related social media groups.  Darren also offers ways to find writers to assist with the challenge of writing your blog on a regular basis.

Reflection

Sometimes we do things that naturally rekindle our enthusiasm for blogging (such as participating in webinars or online conferences).  At other times, the drain on our momentum is too much because of other commitments that consume our energy and creative capacity – these are times when we could seek and heed the advice of professional bloggers such as Darren and Yaro.  As we grow in mindfulness, we can become more aware of our thoughts and feelings that may be impeding our progress in writing, identify creative solutions and regain our alignment, enthusiasm and momentum.

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Image by Karolina Grabowska from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

A Reflection Meditation to Access Your Inner Wisdom

Diana Winston provides a reflection meditation podcast to enable us to access our inner wisdom.  We are so often absorbed with thinking our way through issues and challenges that we block access to our inner wisdom.  She suggests that if we shut down our thinking and just listen to our inner wisdom, we will arrive at creative insights and a way to move forward, ideally in line with our life purpose.  The reflection meditation is offered as one of the weekly meditation podcasts provided by the Mindful Awareness Research Center (MARC) which aims through research and education to promote the practice and benefits of mindful awareness for people of all ages.

Reflection meditation for accessing inner wisdom

Diana’s 30-minute reflection meditation podcast basically has two phases – (1) relaxation and (2) opening to inner wisdom:

  1. In the first phase, you are introduced to a light body scan followed by a focus on an anchor of your choice such as breath, touch or sound.  You are encouraged to avoid entertaining distracting thoughts and to return to your meditation anchor once you are conscious of being distracted. 
  2. In the second phase, the emphasis is on listening to your inner wisdom while focusing on an aspect of your life that you want to improve, e.g. how to improve your relationship, how to enhance your well-being or develop your creativity.   The challenge here is to avoid thinking about the question – avoid trying to resolve your question cognitively.  This requires settling your mind, quieting your brain.  You are attempting to access your intuition rather than your rational, logical thinking.  Whenever your mind wanders, bring your focus back to your anchor and your inner wisdom.

To access the deeper levels of our inner wisdom takes time and lots of practice over a sustained period.  Karen Brody maintains that a quicker way to access deeper levels of consciousness is by using the Yoga Nidra Meditation discussed previously.

Reflection

We spend so much of our time trying to think our way through issues and life challenges and ignore our intuition and inner wisdom.  As we grow in mindfulness through various forms of meditation such as the reflection meditation, we can develop ways of accessing deeper levels of consciousness and bring our inner wisdom to bear on the questions that challenge us in our daily lives.

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Image by Eric Michelat from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.