Over the past few months, I have been conducting manager development workshops with my colleague as part of an action learning program for public sector managers. The program, called Confident People Management (CPM), is skill-based and focuses on developing skills to enable managers to build a productive, mentally healthy workplace culture.
In a recent workshop, two of the participating managers identified issues in their approach to management that related to the need to develop self-regulation. I will describe each of these issues in turn and discuss how mindfulness could help each manager to develop self-regulation to deal with their particular managerial issue. The names will be changed to respect the privacy of the individuals involved.
Self-regulation for a racing mind
An integral part of the four-month, manager development program is the workplace practice of skills learned in the monthly workshops. Each workshop begins with a shared reflection on this workplace practice – what was attempted and what outcomes, intended and unintended, were realised.
John reported that he had been practising active listening in the workplace. However, the biggest impediment to his effective listening was his racing mind. Each time someone he was talking to mentioned an issue, John’s mind would automatically start racing, filling his head with ideas and solutions. He found that he could not stop this mental activity and it got in the road of his active listening.
John could learn to still his racing mind by practising a form of narrow awareness such as mindful breathing. There are two key elements of mindful breathing that would help John with self-regulation, the focus on breath and the practice of continuously returning to this focus when thoughts arise.
With mindful breathing, awareness of breath becomes the anchor of the meditation practice. Each time a thought arises, it is allowed to float to the surface like a bubble that eventually bursts. Each thought is noticed but not entertained, and during the meditation the participant develops the discipline of continuously returning to the primary focus of breathing. This anchoring, through focused awareness of breath, builds the capacity for self-regulation for a racing mind.
Self-regulation for the management of triggers
Another participant, Mary, expressed the issue of being constantly triggered in the workplace and finding herself becoming irritated and angry. The management of negative triggers is an important skill for a manager in the workplace because they need to model appropriate behaviour and not become the victim of their uncontrolled impulses.
Mary explained that certain triggers led to physical signs of agitation such as tightness in her chest and shoulders and overall tension in her body. She was able to identify the bodily manifestation of her heightened, negative emotions as well as the inappropriate behaviour that this led to, such as angry words and an aggressive stance.
What would help Mary to manage her response to these negative triggers would be the practice described as S.B.N.R.R. in a previous post. This practice would enable Mary to develop more appropriate responses to the negative triggers. The process involves stopping (delaying a response), breathing deeply (to gain control), noticing tension points in the body (to release the tension), reflecting on any pattern in the triggers (to better understand why she is triggered by particular words and/or actions) and responding in a more appropriate way (to gradually increase her response ability).
As managers grow in mindfulness through appropriate meditation practice (such as narrow awareness and S.B.N.R.R.), they can develop self-regulation to deal with issues that would otherwise derail their management of people and the development of a productive and mentally healthy workplace.
By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)
Image source: courtesy of ernestoeslava on Pixabay
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