Being Mindful of Mental Health in the Workplace

There are at least five pieces of legislation in Australia that require directors, executives and managers to be mindful of mental health in the workplace.  These pieces of legislation highlight the duty of care responsibility of organisation office holders and managers to be mindful and proactive in developing a mentally healthy workplace.

The Portner Press publication,  Mental Health at Work Guide 2018,  identifies the following pieces of legislation that are relevant and reinforcing of this responsibility:

  • Fair Work Act
  • Common Law
  • Workplace Health & Safety legislation
  • Anti-discrimination legislation
  • Worker’s Compensation legislation

Despite this legislative responsibility very few managers are adequately trained to be aware of mental health in the workplace or to know how to take appropriate, compassionate action.  The Heads Up organisation, a mentally healthy workplace alliance, identifies awareness and responsiveness of managers and staff as one of the nine attributes of a mentally healthy workplace:

Ensure that managers and staff are responsive to employees’ mental health conditions, regardless of cause and that adjustments to work and counselling support are available.

There are numerous video resources available to help managers and staff become more aware of, and responsive to, mental health issues in the workplace.  One such resource is the video of the webinar conducted by Belinda Winter, partner  of law firm Cooper Grace Ward, where she explores managing mental illness in the workplace.

A toolkit for a mentally healthy workplace

WorkSafe Queensland provides a superb and comprehensive Mentally Healthy Workplaces Toolkit which is accessible online to help managers exercise their responsibility to be mindful of mental health in the workplace.  The toolkit is built around the four pillars of awareness and responsiveness, namely:

  1. Promote positive mental health at work
  2. Prevent psychological harm
  3. Intervene early
  4. Support recovery

Each of these steps requires managers and staff to be mindful about the state of mental health in the workplace and to be proactive in pursuing processes, policies, systems, leadership style and an organisational culture that are conducive to positive mental health.

Mindfulness training supports managers in their duty of care

Mindfulness training, along with appropriate action learning interventions, can help build the requisite culture and assist managers and staff in exercising  their duty of care and maintaining their own self-care.

As managers and staff grow in mindfulness through meditation practice and training they can become more mindful of mental health issues in the workplace and more responsive to the needs of individuals.  The managers will be better equipped to exercise their duty of care and related responsibility for creating a mentally healthy workplace.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Wokandapix on Pixabay

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Further Reflections on an Action Learning Intervention

This post represents a further reflection on the action learning intervention undertaken by Dr. Rod Waddington in South Africa.  It follows on from my previous reflections on the values differences between narcissism and action learning.

In another earlier post, I highlighted the need to support mindfulness training with organisational interventions designed to address things like over-work, lack of agency, managerial style and toxicity.  This was the perspective of the union body in the UK and the Mindful UK Report.   Now I turn to ways that mindfulness could strengthen an action learning intervention that did address these identified issues.

In the current reflection, I want to highlight the role that mindfulness could play in enhancing the outcomes of the action learning intervention by focusing on self-awareness and resilience.

Mindfulness strengthening self-awareness

One of the outcomes that Rod’s intervention in an education setting in South Africa had in common with Dr. Diana Austin’s intervention in a health setting in New Zealand, is the personal disclosure by participants of what they were experiencing and feeling and what contributed to their pain and suffering.  In the case of the college, the disclosure related to the style of management and the toxicity of the workplace; in the health setting, midwives identified the lack of support that they received following a critical incident.

In both cases, participants had suffered in silence and not shared with others what was happening for them – they were engaged in a “conspiracy of silence”.  The collaborative environment provided by action learning enabled them to feel safe and to be open about what they really thought and felt.

If mindfulness training had preceded these interventions, participants could be more aware of themselves and more willing to share at a deeper level. Mindfulness brings with it self-awareness and increased insight into factors impacting thoughts, feelings and reactions.  Participants would also be better placed to support each other through the disclosure experience.

Mindfulness strengthening resilience

If participants in an action learning program had been exposed to mindfulness over a reasonable period and had undertaken regular practice, they would have brought a higher level of resilience to the action learning intervention.  This, in turn, would contribute to the ability to sustain the outcomes of the intervention as participants would be better able to manage setbacks and difficulties.

The potential contribution of mindfulness for an action learning intervention

As potential participants in an action learning intervention grow in mindfulness through meditation training, they bring to the intervention a greater capacity to contribute openness and honesty, make the most of the opportunities for increased agency and contribute to the sustainability of the intervention through their enhanced resilience.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Quangpraha on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Reflections on an Action Learning Intervention

In my previous post I described an action learning intervention undertaken by Dr. Rod Waddington to overcome a toxic workplace within the education sector in South Africa.   What I would like to do now is share some reflections on this discussion.

Action learning intervention – overcoming narcissism

If we look at narcissistic managers, we can readily see that the underpinning values of such a manager are in direct opposition to those of action learning – the former involves destruction of agency, abuse, divisiveness, exclusiveness, resistance to ideas from managers and staff and an autocratic style of management.  Action learning, in contrast, involves increased agency,  mutual respect, collaboration, inclusiveness, openness to ideas from managers and staff and a participative style of management.

While the narcissistic manager creates divisiveness through blaming, favouritism and exclusiveness, action learning overcomes this “divide and conquer” approach through the power of collaboration built through mutual respect and inclusiveness.

The contrast in values described above reinforces the need to undertake an organisation intervention designed to embed a new set of values.  In the action learning intervention discussed previously, the participant managers undertook a “values advocacy campaign” – designed to replace the existing demeaning value set with values that enrich the working environment and nurture engagement, creativity and commitment.

Agency and responsibility

In an earlier discussion, I emphasised how agency supports mental health by giving people a sense of control over their work environment and how their work is done.  In a toxic environment, agency is destroyed through micromanagement and the pursuit of control over managers and their staff. Action learning, on the other hand, builds agency 

However, when you enable agency, managers have to take up the responsibility that goes with it and this requires conscious effort to build managerial confidence.  Action learning is one way to do this.  Evaluations of action learning programs consistently demonstrate that managers grow in confidence about their authority and their capacity to exercise their responsibility and to be accountable.

In the action learning intervention discussed previously managers moved from a state of helplessness to being more assertive and proactive – thus demonstrating their increased sense of responsibility and empowerment.

In these reflections, I have focused on the need to address the differences in values between action learning and narcissistic managers who create a toxic environment.  In the next post, I will explore how mindful meditation could be integrated into the action learning intervention to grow mindfulness and enhance the outcomes from the organisational intervention.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Ippicture on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.