self-awareness – Grow Mindfulness

Rebuilding Trust Within Your Hybrid Workplace

Mark Mortensen and Heidi K. Gardner reported in a Harvard Business Review article that dozens of companies are reporting declining trust in the Hybrid Workplace model, both amongst employers and employees. They point out that in the early days when the Pandemic hit, people were forced to work from home because of isolation requirements. In that environment, when everything was in turmoil and everyone was “in the same boat”, there was a lot of tolerance and trust within organisations, despite the existence of some forms of hybrid workplaces. However, now with the reduction in the Covid19 presence and associated risk, and the return to workplaces (for some of the time), the level of tolerance and trust has dropped.

The authors attribute the decline in trust to a number of factors including the lack of preparedness of employees for home-based work (such as the absence of established routines), inadequate home technology, and the unpreparedness of organisations to facilitate information flow. While the majority of people at some stage had to work from home (because of lockdowns), this prevented employers from choosing the most appropriate employees to work from home. The problem now is that employees have the very strong expectation that working from home for some part of the week is part of their revised, return-to-work employment contract. They have experienced the real benefits of working from home in terms of flexibility and reduction in travel time and associated costs. Some employees experienced heightened productivity and the associated sense of accomplishment.

Now employers are faced with many more employees wanting to work from home with high expectations of this highly desirable condition being granted. This then raises equity issues for employers in terms of who to allow to work from home now, the number of days that people need to be at work and what days of the week individuals will be allowed to work in their home environment. It is interesting that in Brisbane City at present, Mondays and Fridays are very quiet traffic days (and there is plenty of parking at railways stations), while the other days of the week have returned to normal traffic flows and associated peak hours and delays.

Declining trust within hybrid workplaces

There is a problem that not everyone is suited to a work-from-home environment and not every home environment facilitates effective at-home work. Desirable traits for work-at-home employees include initiative, ability to work autonomously, reliability, results oriented and resilience. If employees lack the desired qualities to be effective working from home then a manager’s trust in their capacity and quality of output is eroded.

While people are working from home, there is a reduced opportunity for workplace relationships to develop through such random activities as the “water cooler chat” which has clear benefits for communication flow, collaboration and team-building. The resulting limitation on relationship-building impacts on levels of trust and tolerance amongst co-workers.

In the absence of “line-of-sight” for managers and supervisors there is a declining level of trust in how employees are spending their working day at home. Many managers and supervisors report that they don’t trust their employees working from home because they “can’t see what they are doing”. Mark and Heidi report that this has led to increased remote surveillance via electronic monitoring (e.g., keystroke counts) and virtual visual monitoring such as webcams and drones. All of which communicates to the employees that their managers do not trust them – which, in turn, impacts the reciprocation of trust (from employee to employer).

How to rebuild trust in a hybrid workplace

There are many strategies for building trust within a team, especially in a hybrid workplace. Below are some suggestions:

Create culture change: Lynn Haaland suggests that managers of hybrid work teams can actively promote a “speak up culture” so that issues are addressed in a timely manner. The willingness to share what is not working well is even more paramount within the hybrid context as dissatisfactions can fester and lead to conflict and lower productivity.
Provide guidance for working from home: Many people have written about how to be productive while working remotely. Managers can share the best suggestions and facilitate team exchanges of what works well for individuals in their home environment.
Demonstrate trustworthiness: Mark and Heidi stress the importance of understanding that trust is “reciprocal and bi-directional”. This puts the onus on the manager to demonstrate trustworthiness in their words and actions and to align them so that they are perceived as congruent.
Be empathetic: Jack Zenger and Joseph Folkman argue that empathy is one of the three key elements that build trust in a workplace team. They explain that empathy can be displayed by resolving conflict, building cooperation, providing helpful feedback, and balancing concern for task with real concern for employees’ welfare. Empathy also helps to build the manager’s own resilience in the face of the increasing demands of their hybrid workplace.
Adopt regular “check-ins”: If the focus of these check-ins is staff welfare as well as progress on assigned tasks, this will demonstrate empathy and build trust. This focus involves being prepared to really listen to how an employee is feeling, whether they are coping and what they need to rectify what is not working well.
Use collaborate planning processes: Collaborative planning processes such as Force Field Analysis (FFA) and Brainstorming facilitate on-going collaboration, the exchange of ideas and the development of a sense of connection. Genuine Involvement in planning processes develops employee’s sense of agency and demonstrates that their views are valued, trusted and respected.
Establish cross-team projects: Going beyond the immediate team to develop cross-team projects with other teams that have a common interest, concern or problem, helps to build rapport and trust, to break down barriers and silos, and to generate new ideas and perspectives.
Be a good role model: The Mind Tools Team suggest that being a good role model is central to rebuilding trust in the workplace. This involves honesty, transparency, avoiding micromanagement, clearly communicating expectations and being a team player (not putting own promotion ahead of the team’s welfare). It can also extend to modelling working from home.
Undertake more conscious planning and thinking: Bill Schaninger in a podcast interview stressed the need for managers to put more planning and thought into how they manage their hybrid teams. The world and workplaces have changed dramatically with the advent of the Pandemic and the way we manage has to be re-thought and re-designed. We can no longer assume that it is “business as usual” but be willing to change and adapt and reinforce for employees that we are across their issues and the new demands on them.

Reflection

The demands on managers are increasing with the widespread adoption of hybrid workplaces. Yvonne Stedham and Theresa Skaar maintain that what defines a leader is their capacity to see a need for change, make things happen, and encourage others to engage in actions and behaviors that create a “new reality”. They argue that mindfulness is an essential trait/characteristic for leaders in these changing and challenging times. Yvonne and Theresa, on the basis of a comprehensive literature review, contend that as managers grow in mindfulness they are able to shift their perspective (re-perceiving), increase their flexibility and cognitive capacity, regulate their emotions and behaviour, and grow in self- and social awareness.

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Image by Ernesto Eslava from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Trauma Resilience

David Treleaven presented on the topic, Resilience to Trauma, at the recent Embodiment Festival 2023. He made the point that while meditation and mindfulness practices can help some people recover from trauma, meditation may not work in individual cases. He argued that suggesting “more” meditation is not the answer – we have to recognise the complexity of trauma and how it plays out in different people’s lives. Individual’s hypervigilance as a result of trauma may impede their capacity to be still and reflect and they may find themselves continuously oscillating between a trauma response and temporary wellness – impeding their capacity to develop resilience.

David commented that trauma can create a level of rigidity in our response to stressors. He noted that in some cultures such as Australia, Ireland, and South Africa, humour plays an important role in helping people to develop resilience. Mark Walsh, Festival organiser and interviewer, commented that after undertaking trauma recovery work in Ukraine, he realised that humour is an integral part of the resilience of the Ukrainian people. It was noted, too, that the current President, Zelenskyy, was previously a comedian and actor.

When Mark asked David what advice he would give to young people in these present challenging times, David suggested that it is important to undertake a regular practice that builds personal resilience. He maintained that this is very much a personal choice but whatever practice you choose, to do so purposefully and “don’t be afraid to make a mistake”. This wide-ranging discussion increased my interest in the relationship between trauma and resilience. I decided to explore David’s podcast series, Trauma-Sensitive Mindfulness, where he interviews trauma experts to explore the intersection of mindfulness, meditation and traumatic stress.

Trauma and Resilience

I was immediately attracted to David’s podcast interview with Anjuli Sherin on the topic, Resilience, Mindfulness and Trauma Recovery. Anjuli is a Pakistani American who specialises in trauma recovery with families, especially members of immigrant families. She is a highly qualified and experienced therapist who offers individual therapy sessions, healing groups, guided meditations, training and her Joy Blog. Anjuli is the author of Joyous Resilience – A Path to Individual Healing and Collective Thriving in an Inequitable World. The interview is very rich in its discussion of resilience and Anjuli’s book, because she shares insights from her own life experience and the resilience journey of her therapy clients. David, himself an expert in trauma and trauma recovery, acknowledged that he learnt some new things as a result of the interview.

Anjuli begins with recounting her own trauma recovery journey, highlighting the trauma she experienced as an 18 year old, female immigrant to America. Not only did she feel totally disconnected from her new cultural environment, she was also carrying the scars of intergenerational trauma resulting from living with her family in the “systems of oppression” present in Pakistan as she was growing up. She found herself alone in America with no “compass”, family or community, while still in her early 20’s.

Anjuli experienced what Bruce Perry describes as a “sensitised stress response” which led to overreactivity and maladaptive behaviour. She describes her trauma as translating into “anger, fear and violence”. She found that she did not cope with the stressors in intimate relationships, partly because she could not access, and express, her feelings and needs. She was experiencing “emotional dysregulation” where she lacked control over her emotional responses. Her reactivity in her relationships led to more stress and feelings of shame. Anjuli describes this trauma experience as the ”cycle of trauma” – the “vulnerable self” experiences stressors that lead to reactivity which, in turn, increases a sense of vulnerability, fear and helplessness that, again, heightens reactivity and maladaptation. The trauma cycle results in negative self-evaluation, avoidance, and questioning “what’s wrong with me?” – creating a further “cycle of suffering”. An alternative mindset explores “what happened to you?” and seeks to understand trauma, its complexity and impacts.

The ”circle of resilience”

Anjuli describes the trauma recovery journey experienced by herself and her clients as a journey towards, and into, the “circle of resilience”. This is a process, not a set state, that involves developing or accessing “four aspects of self” that enable the development of resilience and facilitate trauma recovery. These aspects of self replace self-criticism, self-neglect and denial of feelings. Anjuli maintains that people who have experienced trauma are often not able to use the “tools of resilience” (such as mindfulness, yoga, Tai Chi or exercise) in a sustainable way because of their “vulnerable self’ and being stuck in their reactivity and sense of helplessness.

Anjuli noted that in her early stages of arrival in America she ignored advice to seek a therapist to help her with her trauma recovery. It was only after the stressors she was experiencing increased (e.g. graduation and relationship stress) that she heeded advice to seek therapeutic assistance. She had been mired in her negative self-evaluation and her maladaptive behaviour up until that time.

The “four aspects of self” for the resilience journey

Through her own therapy and consulting with her clients, Anjuli identified what she calls the “four aspects of self” that enable anyone who has experienced trauma to undertake the resilience journey. She found that her own therapy “changed everything” and helped her to develop resilience by providing “foundational teaching” to shift from emotional dysregulation to emotional regulation, to move from stress and shame to self-care, and to develop “healthy control and agency over actions, emotions and relationships”. Her reactivity diminished and she was able to understand her own needs and ask for what she needed.

During therapy she developed the “four aspects of self” that enabled her to enter the path, and move along the journey, to healing and resilience, thus enabling her to utilise the tools of resilience, such as mindfulness and exercise, in a sustainable way. The four aspects described in depth by Anjuli in her book are:

Nurturing – self-talk that recognises feelings (naming her feelings) and “turns to those feelings with attunement and loving kindness”, leading to acceptance
Protection – establishing healthy boundaries and limits
Play and creativity – accessing the things that bring pleasure
Awe and Gratitude – through the experience of beauty and “interdependence with the larger world”.

Anjuli explained that these four aspects of self, enabled her to let go of her “vulnerable self” and to acknowledge that she is able to deal with challenging emotions such as grief and fear. She stated that these four states “are not built outside of relationship”. She reinforced the critical role of supportive relationships in the journey to recovery and resilience. Brooke Blurton in her memoir, Big Love: Reclaiming myself, my people, my country, highlighted the relationship orientation of her Aboriginal culture and its role in helping her through multiple sources of trauma to heal and develop resilience. She experienced intergenerational trauma, poverty, homelessness, sexual abuse and racism, yet throughout she was sustained by the “constant love” of her addicted mother and the love of her family (especially her Nan and siblings), the extended family of “Aunties” and “Uncles” and what she calls “the mob”. Anjuli reinforced supportive relationships as a “source of resilience” in that they provide protection, nurturing and a readiness to listen and positively affirm a person’s experience and emotions and offer reassurance that they “are not alone”.

Reflection

Supportive relationships appear consistently as a key element for trauma recovery and the development of resilience. When I reflect on my own experience of recovery from personal trauma, I am able to acknowledge the central role played by nurturing, protective relationships. Anjuli’s book promotes personal and collective healing and recovery, and offers supportive practices and insightful case studies that facilitate the development of resilience and encourage joyful thriving.

Resources that can help us achieve trauma resilience, and the ability to cope with life’s challenges, include the Healing Trauma Program offered by Sounds True which involves 13 key trauma recovery experts such as David Treleaven. Sounds True also offer a shorter course, Trauma and the Embodied Brain, facilitated by Bonnie Badenoch, PhD. Bonnie is the author of the book, The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships.

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Image by Alex Hu from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

The Wounds of Trauma and Their Impact on Relationships and Communication

In their book, What Happened to You?, Oprah Winfrey and Dr. Bruce Perry, provide a chapter where they bring together an understanding of the wounds of trauma and their impact on relationships, communication between people and physical illness. Throughout, they stress the mind-body connection and how the brain processes experiences. Bruce’s explanations are lucid and, together with Oprah, he illuminates the ideas and concepts with stories and examples. Oprah draws on her own traumatic upbringing and thousands of interviews with traumatised individuals of all ages; Bruce draws on his research and clinical practice, especially with traumatised children. The book reflects decades of experience and the ongoing conversations between the authors.

The book is incredibly rich in ideas, insights and stories and I found that I was better able to absorb its content by listening to the CD-Audio version which is narrated by the authors as an everyday conversation. The interchange of ideas and experiences adds to the clarity of their explanations of the wounds of trauma and the elucidation of their impact in individual cases. With the audio version of the book, Bruce also provides a series of diagrams that illustrate the conceptual framework behind the book and the shared understandings.

Understanding the wounds of trauma

Bruce contends that trauma-related symptoms are often overlooked – they are assumed to result from a functional breakdown or represent psychosomatic illness. He maintains that the symptoms of the wounds are often “dismissed, missed and misunderstood” by doctors. He illustrates this by sharing the heart-rending story of Chiara who suffered from Diabetes and at age 16 was admitted to hospital in an unconscious state resulting from “diabetic coma”. His explanation of how doctors tried unsuccessfully to treat her highlighted the doctors’ blindspot in relation to the wounds of trauma. Bruce explains how he achieved an effective diagnosis of Chiara’s condition by identifying the trigger for her traumatic response and using his understanding of neuroscience to develop a treatment protocol implemented by the doctors.

Bruce explains that different physical symptoms – such as chest pains, headaches, abdominal pain and fainting – are all potentially related to a “sensitised stress response” resulting from trauma. When I heard him explain “fainting” as one potential impact of trauma memory, I recalled how often I used to faint in Church in my childhood – simultaneously, I was experiencing the trauma of a violent, alcoholic father suffering from PTSD as a result of war service and imprisonment in Changi. My doctor had no explanation for these fainting spells. However, at the time, my home environment was heavily charged with parental conflict – unfortunately, none of us understood trauma, PTSD and the full extent of the wounds and impact of trauma, including addiction.

The impact of trauma on communication and relationships

Bruce draws on the concept of “sequential processing” of the brain to explain the impact of trauma on communication and relationships. Basically, the concept involves recognising that all sensory experience is firstly processed by the “lower brain”. Part of this processing involves matching the new input with “the catalogues of stored memories of the past”. The degree of matching with a traumatic experience determines whether or not a maladaptive stress response occurs. The smart part of our brain, the Cortex, can be shut down when the perception of risk (as a result of current or prior trauma) is very high – so the “thinking brain” is drowned out by the “survival brain”.

Bruce illustrates this by sharing the story of 3 year old Joseph who witnessed the abduction of his 11 year old sister, which resulted in her murder. At the time, Bruce was working with the FBI Child Abduction and Serial Killer Taskforce. He discovered that the FBI officers were unable to get any useful explanation from Joseph and he was asked to work with the child to try to find out information necessary to find the perpetrator and enable a conviction. Bruce provides a very detailed explanation of how he went about winning the boy’s trust and gaining the necessary information for conviction of the murderer.

As part of Bruce’s explanation of his process with Joseph, he discusses the impact of the “power differential” between the FBI Officers/himself as a stranger and the 3 year old traumatised child. He explained that when you are the person with all the power, you can be unaware of it or its potential impact. This fact has been brought home to me many times in co-facilitating the Confident People Management Program over 15 years (involving 2,000 managers in multiple programs and locations). What we have found is that the majority managers on the program (mainly drawn from the public sector) are totally unaware of their power to shape the team culture. At the outset of the program we say to them, “What you say, how you say it, what you do, how you do it and what you omit to do, shapes team culture hour in and hour out every day” – we add “whether you are conscious of it or not”.

Bruce’s discussion of the impact of trauma on communication in relationships highlights the wisdom of this advice that we have been giving to managers. He explains that the goal of communication is to achieve a “Cortex to Cortex” transmission. However, on both sides of the communication (giver and receiver), rational thoughts are first processed through “the emotional filters of the lower brain”. Hence, the message can be distorted in its transmission and reception. He explains lucidly that “our facial expression, tone of voice and words are turned into neural activity by the other person’s senses” – they can trigger a traumatised response or build the relationship with staff through developing trust, mutual respect and safety. A by-product of this approach is the development of a sense of agency in the manager themselves. One of the participants on our program provided concrete evidence of the wounds of trauma and their impact when she explained that her current highly nervous state resulted from a manager shouting at her in front of other staff – this experience was traumatic for her, the impact being compounded by the power differential (and possibly stored memories of like, past adverse experiences).

Reflection

Many researchers and therapists talk about the wounds of trauma and their impact on relationships and communication. However, Bruce and Oprah in What Happened to You, “join the dots” and “pull it all together” from their decades of experience and ongoing conversations and collaboration. They enrich the meaning of the neuroscience concepts and insights with relatable stories that clearly illustrate the points they are making.

At one stage when talking about the power differential, Bruce mentioned that it may take 10 or more sessions before a client will feel safe and be prepared to “share some of their most emotionally difficult experiences” or acknowledge their contribution to those experiences. This discussion reminded me of my experience mentoring a manager who was traumatised on a daily basis by a narcissistic Director who continuously belittled him by publicly calling out his “mistakes” in front of his staff (sometimes the “mistakes were not his, but the Director’s). It took me 7 coaching sessions of 90 minutes each over a few months before he admitted that he was defensive in his communication. He said he experienced the insight as a “blow to his stomach” – an expression which showed the embodiment of his resistance resulting from the wounds of ongoing trauma and their impact on his feelings of safety while working with me (the “power differential” was at play in a major way as I had been engaged as a consultant by the Director to coach the “inefficient” manager). I have come to realise that in this interaction, I was an external consultant with a high degree of expert, personal and referent power – I was the one that was in a position of power, what Bruce describes as “at the top of the power differential”.

There is so much that plays out in our daily interactions that we are unaware of, especially if we are in a power position. We can grow in mindfulness and self-awareness through personal study, reflection and mindfulness practices such as meditation.

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Image by Wilfried Thünker from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Mindfulness as a Way of Letting Go

Allyson Pimentel. mindfulness teacher with the Mindful Awareness Research Center (MARC), UCLA, offers a guided meditation podcast titled, Mindfulness as Letting Go and Letting Be. She describes the meditation as a Compassionate Body Scan and notes that it’s an adaption from a book by Susan Pollak, Thomas Pedulla and Ronald D. Siegel, Sitting Together: Essential Skills for Mindfulness-Based Psychotherapy. While the Compassionate Body Scan is one of the many meditations offered for therapists working with clients, it has wider application for every-day use by non-therapists. To this end, the authors offer a series of audio meditation podcasts for personal use in downloadable format, along with handouts that list the steps in each mindfulness practice..

The Letting Go meditation offered by Allyson at the end of the 2022 is very timely as it coincides with a time when we have a natural tendency to review our year and begin to make resolutions about changes we want to make in our life. This could mean breaking free of the ties that bind us, e.g., shame, expectations, perfectionism, or fear of failure. It might entail overcoming self-protection or false beliefs that are preventing us from undertaking needed personal change. Alternatively, it could involve letting go of difficult emotions, such as anger, hatred and resentment.

Allyson reminds us that mindfulness involves paying attention to the present moment as it is – not as we wish it to be. In this sense, it requires us to let go of “fantasy” and get in touch with our reality as it is, not distorted by wishful thinking. Her guided meditation involves adopting an attitude of compassion towards ourselves as we scan our bodies and get in touch with the here-and-now bodily sensations we are experiencing. Unlike some other forms of body scan, the focus of the compassionate body scan is not on release of tension but softening the sensation – staying with the discomfort and noticing how it changes over time as you soften its intensity. Allyson points out that the process “can begin to soften the hardened, contracted aspects of our life, our bodies, our minds”.

Guided meditation

At the outset. Allyson explains that letting go within the meditation is not an active process such as throwing out unwanted materials but a passive process of “letting be” – noticing and accepting what is. The goal is to develop “clear insight” into our current reality as reflected in our bodily sensations. Freedom lies in relating to ‘what is” with kindness and self-compassion, however painful. She quotes an insightful poem by a friend that acknowledges “the pain of letting go what defines yourself”.

During the guided meditation, Allyson helps us to focus on various body parts, starting with our forehead and extending to our feet, all the time bringing compassion to ourselves. This is a particular form of meditation that is better with a guide as it helps us to focus on our bodily sensations and supports us to soften our sensations rather than adopt the habituated behaviour of attempting to remove or release them. The meditation component of the podcast is about 20 minutes.

Reflection

During the guided meditation, I became conscious of my efforts at letting go when playing social tennis. After having played team tennis competitions for two decades, I had developed an ingrained “need to win”. I have had to progressively curb my need to win each point, each game, my own service game and eventually each set. Underpinning this letting go is the need to let go of the image of myself as a very fit 40 year old playing A-Grade tennis. The reality is that I am 76 years of age and losing strength in my arms, wrists and legs – my current reality, not my “fantasy’. The last milestone in letting go of my “need-to-win” mindset, is being able to genuinely “savour the wins of others” – the winning shots of my opponents.

At the outset of the guided meditation, Allyson encourages us to take in our environment. Fortuitously, I had decided to undertake the guided meditation while seated on our back deck – not in my office as I usually do. The environment I was able to take in was very calming and pleasant – the warm sun of a Summer’s afternoon, glimpses of Moreton Bay and the islands, a very blue cloudless sky, a gentle cooling breeze and the sounds of Rainbow Lorikeets returning to their nightly resting place.

Gabor Maté, leading trauma expert, reminds us in his latest book, The Myth of Normal, that healing “starts with waking up…to what our bodies are expressing and our minds are suppressing”. Edith Eger, holocaust survivor and world-renowned psychologist, suggests that what we need to do is to “remove the concentration camp of our mind” – thus choosing freedom over victimhood.

As we grow in mindfulness through reflection and guided meditations, we grow in self-awareness – awareness of our bodies, our mindset, the thoughts and emotions that are holding us back from genuine healing and growth. We need to give ourselves compassion and kindness as we are letting go. Allyson maintains that this process enables us to live our life with greater wisdom and skills and greater compassion towards others.

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Image by MrsKirk72 from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Managing Conflict

Recently the First Person Plural: EI and Beyond podcast featured Professor George Hohlrieser (Lausanne, Switzerland) discussing, How Leaders Can Overcome Conflict. The podcast series involving collaboration between Daniel Goleman (author of Emotional Intelligence), his son Hanuman Goleman and Emotional Intelligence (EI) coach Elizabeth Solomon, is designed to raise listeners’ awareness through stories provided on interview by inspiring people. The hope is that listeners can grow in mindfulness and resilience in living proactively within the systems that surround them – within their personal, social, natural and global systems.

George works with multiple Fortune 500 companies as a clinical and organisational consultant. He recounts during the podcast the story of how he became an accidental hostage negotiator while working for the police. He has continued working in hostage negotiation (sometimes at considerable personal risk), as well as working with people who are suicidal. George is an internationally renowned speaker and best-selling author. His widely acclaimed book, Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance, is undergoing revision and updating and will be published on 30 November 2022. In the book, he recounts compelling stories of real hostage situations and draws out the psychological principles that enable hostage negotiators to be successful.

Conflict management principles

During the podcast, George explained some of the principles that underpin his approach to conflict resolution and how they can apply to leaders who are attempting to influence others and develop high performance teams:

Don’t be a hostage: people can be a hostage to others – their children, parents, teachers, bosses, clients, suppliers or employees. A hostage thinks they are powerless and the pandemic generated feelings of helplessness in a lot of people. Not thinking like a hostage involves, among other things, thinking clearly about a desired outcome and establishing a positive mindset about that outcome. It also involves establishing a secure personal base, not being hostage to your own emotions.
Become a secure base: manage your own fight/flight/freeze response so that you are not caught up in what Daniel Goleman describes as the “amygdala hijack”. Develop calmness so that you “see opportunities not threats”. George mentioned that in his leadership development programs he does not use the traditional Harvard case studies but tells participants that the case study is “you” – building self-awareness, developing insight and courage and tapping into personal intuition and creativity. Being calm and secure builds trust – an essential element for conflict resolution and management.
Tell it like it is: George argues that you should not “sugar coat” the unsatisfactory situation, e.g. poor performance or inappropriate behaviour. He gives the example of telling someone that “you are too aggressive with clients – that needs to change”.
Address the conflict directly: George uses the analogy, “put the fish on the table” – drawing from his experience working with fishermen in Sicily who were scaling and cleaning fish on a table, removing the bloody, smelly bits and preparing the fish for the “great fish dinner a the end of the day” The analogy means addressing the conflict not ignoring it (“not putting the fish under the table”), dealing up front with the messiness of the issues and looking forward to a positive resolution.
The person is not the problem: George maintains that you should not “write off” the person(s) involved, e.g. “they are just argumentative, nasty or thoughtless”. He argues that there is a real problem underlying a conflict situation, e.g. the person may feel slighted or disrespected; they may feel taken for granted when passed over for a promotion or project; or they could be experiencing distress in a home situation. He illustrated this principle by telling the story about a father involved in a hostage situation – it was not that he was a “naturally violent person” but that he had been prevented from seeing his child (locked out by unreasonable access rules). The core problem in this situation was the inability of the father to see his child and the solution lay in finding a way for the father to gain access to his child.
Identify the “pain point”: George argued that you make little progress in managing conflict if you focus on “selling points” versus “pain points”. This requires active listening, not trying to persuade. The pain point is often related to a loss – past, present, future or anticipated. He mentioned Warren Bennis’ idea of “hidden grief” – that leaders are often blind to their own underlying sense of grief and can be grieving over things that happened many years earlier. George illustrated this point by recounting the stories of two CEO’s who committed suicide out of a sense of grief over some situation – economic or workplace related.
Be caring: listen for understanding and be willing to be empathetic. Express the desire for their wellbeing and demonstrate a caring attitude. George suggests that this creates a bond even with people you might consider your “enemy”. Bonding helps to dissolve conflict.
Be daring: learning a new skill such as conflict management takes you outside your “comfort zone”. Be willing to dare yourself as any new talent you desire to develop requires daring on your part – facing the fear, acknowledging the challenge and preparing yourself. Daring your employees by presenting them with challenging work or projects, develops and motivates them.
Ask questions: George suggests that asking questions empowers the other person, even in a situation where a person is suicidal. Curiosity can communicate care and concern. Questioning can help to explore the “pain point(s)” and to work towards a solution that they can accept.
Provide choice: avoid a “command and control” approach as this damages bonding and trust. The command and control approach does not motivate – it disempowers and disables people. It can lead to compliance, but not sustainable change. Provide choice wherever possible so that the person feels a sense of agency in relation to the underlying issue.

Reflection

George’s approach to conflict resolution has been developed through his experiences as a hostage negotiator and working with people who have suicidal intentions. He has also refined his approach through working with organisational leaders around the world to help them implement the fundamental conflict management principles he has developed. He emphasises that conflict management involves both caring and daring – it challenges us to move outside our comfort zone to achieve a resolution. It requires us to avoid relying on positional power and instead employ the personal power associated with integrity, humility and compassion.

His approach requires us to grow in mindfulness so that we gain the necessary self-awareness and insight into our inner landscape to operate from a calm and secure place. Mindfulness helps us to achieve the emotional regulation involved in dealing with conflictual situations and working to de-escalate the emotional tension involved. Reflection on our own resentment(s) can assist us to achieve calm, caring and daring.

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Image by iqbal nuril anwar from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Healing Trauma – Dealing with the Visceral Imprint

In a previous post I discussed the complexity of trauma and the need to adopt treatment practices that recognise and respect this complexity. Bessel van der Kolk in his book, The Body Keeps the Score: Mind, brain and body in the transformation of trauma, expresses serious concern with the overreliance on medication to treat trauma, especially for returning veterans suffering from PTSD. He contends that “drugs cannot cure trauma” but only serve to “dampen down” manifestations of a “disturbed physiology” such as violence, overwhelm and uncontrolled anger. He argues that the side effects of reliance on drug therapy include addiction, lessening the capacity for self-regulation and blocking the senses that otherwise would be the source of pleasure and motivation, emotion and pain. In his view, the treatment aim is not to “blunt emotional sensitivity” but to achieve integration of the traumatic experience into a person’s “arc of life”.

Bessel argues that a traumatised person’s basic challenge in recovery is to re-establish ownership of themselves – the whole person, mind, body and soul. He contends that this plays out as a fourfold challenge – (1) developing ways to become focused and calm, (2) sustaining calmness when confronted with stimuli such as noise, images and smells that otherwise would trigger a traumatised response, (3) becoming fully engaged with life and relationships and (4) being open to one’s real self without hiding behind “secrets” that are designed as self-protection (e.g. against shame and self-loathing). Bessel suggests that the effectiveness of each of the four approaches can vary with the individual and the stage of the healing process. He illustrates through case studies that the healing journey can be a life-long process with occasional or frequent relapses.

Bessel maintains that, in the long run, confronting the traumatic event(s) in all their horror is necessary for healing. However, he cautions about rushing this process without first building a person’s capacity to cope with the fullness of the “visceral imprint” and its related sensitivities (e.g. to specific sounds, smells, thoughts). Confronting the harsh reality of the precipitating event(s) too soon, when the person is ill-equipped, can lead to an individual being re-traumatised.

Bessel contends that the focus of recovery has to switch from the “rational brain” to the “emotional brain” which manifests trauma in the form of physical sensations impacting the heart, breathing, voice, gut and movement of the body (e.g. resulting in bodily movements “that signify collapse, rigidity, rage or defensiveness”.) The overall aim is to restore the “the balance between the rational brain and the emotional brain”, because in a traumatised person the rational brain is often overwhelmed by the emotional brain that can “see” danger where it does not exist and inappropriately activates a fight, flight or freeze response

Healing modalities for trauma that recognise the mind-body-emotion connection

Throughout his book, Bessel discusses a range of trauma healing modalities that he has researched and practiced with his clients. His approach is quite eclectic, drawing on both Western and Eastern healing traditions. He demonstrates through case histories that one modality more than another, or a particular mix of modalities, may prove effective in individual cases. He appears to adopt a trial-and-error approach to achieve the best fit for a traumatised individual, informed in part by their life skills and the precipitating trauma event. Some of the healing modalities he adopts are identified below:

Controlled breathing – here he encourages slow, deep breathing that that tap into the parasympathetic nervous system and its capacity to reduce arousal and induce calm. Breathing also serves to enhance oxygen flow to energise the body.
Movement modalities – these can include Tai Chi, yoga, martial arts and the rhythmic movement associated with African drumming. Bessel notes that each of these modalities simultaneously involve not only movement but also breathing and meditation.
Mindfulness practices – Bessel points out that traumatised people often avoid their challenging feelings and related bodily sensations. Mindfulness which generates self-awareness enables the traumatised person to notice their feelings and sensations and the precipitating triggers. This can lead to emotional regulation, rather than emotional overwhelm which can occur when people try to ignore or hide their real feelings and sensations. Peter Levine’s “somatic experiencing” approach is an example of a related mindfulness practice that can contribute to healing trauma.
Singing – can engage the whole person (body, mind, soul and emotions). Effective singing requires appropriate posture and breath control, opening up the airways and, at the same time, releasing emotions. In group sessions with singing teacher, Chris James, I have often observed the spontaneous flow of emotions as people, both men and women, become more engaged and absorbed in the process, learn to let themselves go and find their “natural voice”. Chris maintains that singing enhances “vibrational awareness”, engenders “self-discovery” and builds “conscious presence”.
Chanting and mantra meditations – chanting can reduce depression, increase positivity and heighten relaxation. It has been proven to be effective in helping veterans suffering from PTSD. Tina Turner found Buddhist chanting to be very effective in overcoming her trauma and re-building her singing career. Likewise, mantra meditations (that typically incorporate chants) can lead to calm, peace and energy and enable reintegration of body, mind, emotion and spirit.

Reflection

Bessel encourages the use of multiple healing modalities when working with traumatised individuals. He suggests too that the modalities described above can help anyone deal with life’s challenges, restore balance and build energy. As we grow in mindfulness through meditation and related mindfulness practices, we can gain self-awareness, develop self-management and heal from trauma and the scars of adverse experiences, whether in childhood or adulthood.

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Image by Đạt Lê from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Coping with Grief During the Pandemic

Jenée Johnson, mindfulness trainer and visionary leader in the public health space, gave an enlivening and inspiring presentation during the current Healing Healthcare: A Global Mindfulness Summit. In her talk, Honoring Grief with Your Whole Heart, she highlighted the collective grief resulting from the pandemic and offered processes and tools to cope with grief, whether pandemic-driven or the result of life’s normal circumstances. She mentioned that she had been well equipped for the pandemic – having the solidity of a house, finances, nutrition, supportive partner, work and a relevant skillset – but she too found the pandemic “unmooring”.

Jenée experienced the added personal grief of the death of her brother – an experience I can relate to with the recent death of my brother Pat. However, her brother died not only from the isolation associated with the pandemic but also from post-traumatic stress disorder (PTSD) resulting from 9/11. Jenée spoke of grief, whether personal or collective grief, as depleting and “an energy expenditure”. She maintained that the pandemic created a “tsunami of emotions” which Dr. Lise Van Susteren describes as “emotional inflammation”.

Ways to cope with grief

While Jenée acknowledged that the pandemic and associated events impacted individuals differentially, grief was a common outcome – a sense of loss of people, a way of life and/or positive memories. She contended, however, that there are ways to replenish ourselves, rebuild our energy and achieve emotional regulation. Some of the ways to cope with grief that Jenée suggested are:

Firstly, acknowledge that the reactions of fear, anger and grief are natural human responses. The challenge is how we manage or regulate these difficult emotions in a time that is constantly unmooring us from our established way of doing things and our regular supports. The pandemic and personal grief impact our whole human system – our minds, hearts, body and emotions.
Cultivate awareness of everything that has happened to you over the period of the pandemic and subsequently. Jenée suggested that we need to attend to, rather than hide from, our emotional state. There is a tendency to shut down and block out painful feelings and recollections but unless we face them, they can overwhelm us when we least expect. She mentioned that there were times when she cried and wailed after her brother’s death, releasing pent-up emotions.
Central to Jenée’s approach is heart-focused breathing. She stated that when we breathe deeply and release our out-breath we can let go of what is constraining us. The HeartMath Institute that has pioneered research on the intelligence of the heart has promoted heart-focused breathing and developed a suite of tools, programs and videos to promote health and wellbeing. They contend that heart-focused breathing contributes to heart coherence which helps to balance mental and emotional energy and activate creativity. Jenée argued that this form of breathing creates space for energy, enables the pain of grief to move through us and opens us up to flourish and experience joy and pleasure once again.
Change our expectations about our capacity to focus and achieve productivity. Jenee suggested that is not reasonable to expect that we can be as productive during the pandemic as we were before and the same applies to personal grief. The pandemic and personal grief contribute to a depletion of energy and reserves. Rather than overload our system with unrealistic expectations, it is important to modify our expectations in the light of our reduced energy levels. For example, I have to reduce my expects about how many posts I can write per week given my recent grief and the accumulated effects of the pandemic. Some people have gone so far as to change their expectations about he nature of their work and sought more fulfilling and rewarding work that is less depleting in terms of time and energy.
Pamper ourselves with things that relax us – spending more time reading novels or the paper, sleeping in when appropriate, enjoying a massage, purchasing aromatherapy oils or indulging in treats (Jenée admitted that coffee and almond croissants are one of her treats – something else I have in common!). One of the dangers is to resort to alcohol to dampen our pain (alcohol sales have exploded during the pandemic) and we need to be cognisant of the impact of increased alcohol consumption on our sobriety goals and this may entail a reassessment of the “reward value” of consuming more alcohol in times of grief.
Rebuilding social connections through our recreation and work activities. Resuming social activities such as social tennis or dancing (where permitted) along with walking generates movement which in turn builds up dopamine which makes us feel good. Sometimes grief brings extended family members together and creates the opportunity to develop new connections or re-establish old ones. In the workplace, we could begin our meetings with a grounding exercise followed by an emotional “check-in” to see how everyone is coping – putting people ahead of task in these challenging times.
Practicing gratitude can generate appreciation and joy even amidst grief and pain. Jenée suggested buying a beautiful gratitude journal and an exquisite pen to cultivate the habit of journal writing and expressing gratitude. She recommended Robert Emmons’ book, Gratitude Works, for its insights on the benefits of gratitude and its tips on ways to foster gratitude.

Reflection

Jenée quoted Jon Kabat-Zin when he said that “the challenge of mindfulness is to be present for your experience as it is”, not as you wish it to be or try to make it different by denying the reality of the experience and your related thoughts and emotions. Mindfulness can build resilience in challenging times as has been proven by extensive research. As we grow in mindfulness and enhance our self-awareness, we are better able to gain insights into the way forward, develop the courage to face our fears and increase our window of tolerance. We can experience gratitude, joy, renewed energy, and heightened creativity.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Overcoming Conditioning: The Road to Sobriety

Veronica Valli and Chip Somers, psychotherapists and sobriety coaches, provide a video podcast which focuses on, “How to stop drinking without feeling like you are missing out”. Both have recovered from extended substance abuse and share their knowledge, skills and life stories to help others experience recovery. Throughout the video they explore the false beliefs that lead us to maintain our level of alcohol drinking and that serve to entrench our habituated behaviour. They explore the outside influences that reinforce our false beliefs and unhelpful/unhealthy habits. Veronica and Chip offer a way forward for anyone who wants to overcome their conditioning and achieve sobriety – a road to recovery that they have used to help many hundreds of people recover and achieve a truly successful life. They also offer a Soberful podcast with more than 150 episodes incorporating success stories to help people sustain their efforts to achieve sobriety.

The power of false beliefs

Chip and Veronica point out that underpinning our habituated drinking behaviour is a set of false beliefs that influence our thoughts and emotions on a daily (even hourly) basis. These false beliefs relate to the nature of the rewards offered by alcohol drinking and the fear of exclusion through living a boring life if not drinking. The fundamental false belief is that alcohol is the passport to a promised land – the land of fun, excitement, relaxation, a sense of connection and belonging, sex and romance. The power of this belief is fuelled by our conviction that this is the desired land – the place we want to be. Associated with that is the fear that if we stop, or even reduce, our alcohol drinking we will be seen as boring and be excluded from the desired land of personal fulfillment.

External influences reinforcing false beliefs

Television advertising with its ability to create colourful and exciting scenarios portray a culture where drinking is the road to inclusion and fun. The images portrayed in advertisements entice us to sit back and relax with a drink or to party on with others who are having a good time. Some ads even focus on the pain of exclusion for those who are not part of the drinking set. Wine and beer advertising through social media, text messages and email is continuous and unrelenting, promising the ”good life” if you participate and partake. Newspapers offer special advertisements that encourage you to sign up for weekly/monthly shipments of alcohol at special discounted prices. If you happen to join a wine club, they are very ready to make you “one-off offers” that are “specially designed for you” – and they can make this very targeted by tracking your frequent purchases. A culture of drinking permeates our society and it is very difficult to break the hold of this cultural entanglement.

The road to sobriety

Both Veronica and Chip stress that the road to sobriety can be a long journey where the early stages can be quite difficult as we try to break the hold of our false beliefs and the influence of family, friends and peer group that can hold us back – sometimes with the disarming comment, “Oh come on, don’t be a bore!”

One of the primary ways that Chip highlights to begin the road to recovery is a “reality check” or what is often called “a cost/benefit analysis”. Chip insists that we face the reality of the costs of drinking alcohol for us personally and don’t downplay or overlook the negative impact on family, friends, work output, social relationships, health and wellbeing and overall productivity. Facing the reality of our lack of sobriety can be painful and entails a thorough reassessment of the reward value that we consciously or unconsciously ascribe to drinking alcohol.

Veronica focused on the need for social support to reinforce our efforts to achieve recovery. She maintains that social support is necessary to reduce the likelihood of falling back into old habits or the stop/start pattern that can develop when we go it alone. To this end, Veronica offers a Soberful Facebook group and a paid online Soberful Life Program with monthly workshops, support meetings, training videos, and podcast discussions – all facilitated by professional experts and established authors in the field of sobriety.

In her latest book, Soberful: Uncover a Sustainable, Fulfilling Life Free of Alcohol,Veronica offers other ways to begin the journey to recovery and sustain a life of sobriety. She highlights the emotional skills needed to sustain our recovery efforts and identifies effective strategies to manage the difficult emotions that we often try to avoid or numb through alcohol. She discusses in detail what she describes as the Five Pillars of Sustainable Sobriety which she identifies as movement, connection balance, process and growth (this is also offered as a free Masterclass).

Reflection

The road to sobriety is very much an individual journey and both Chip and Veronica have travelled this road over many years in their earlier lives. They have experienced the challenges, the setbacks, pressures and the big and small victories. Veronica found that journalling and meditation (undertaken over more than 20 years) have helped her to sustain her sobriety and Chip highlighted the positive influence of “expressing gratitude for what he has” as a sustaining force.

One of the ways to recovery involves a process of reflection on what “messaging” we give ourselves on a particular occasion when we chose to drink alcohol. We can review, for example, whether our behaviour was motivated by a reward mindset – just one or two drinks to reward ourselves for overcoming a difficult situation, achieving a successful outcome, celebrating an anniversary or birthday. Bringing awareness to our personal messaging helps us to identify the specific motivators that underlie our habituated behaviours.

As we grow in mindfulness through reflection, listening to podcasts, participating in workshops/programs or meditating, we can grow in self-awareness and identify the drivers behind our habits, including the habit of drinking alcohol, and develop the necessary emotional regulation to enable us to achieve a desired state of sobriety.

I have personal experience of the damaging effects of alcohol through my experience of an alcoholic father who lacked any support mechanism for his post-traumatic stress syndrome resulting from three and a half years as a prisoner-of-war in Changi. After a marriage breakup and a successful remarriage, he became a model of sobriety, giving up drinking alcohol completely, and keeping fit by walking for an hour every day.

This family history has motivated me to avoid alcoholism. However, I still feel the pressures, internal and external, to have a regular glass of wine (a variable regularity governed, to some degree, by my life circumstances at the time – such as the recent death of my brother Pat Passfield). My strategy to move towards my desired level of sobriety is to reflect on what motivates my behaviour in particular circumstances and to do a reality check covering the real cost of the occasional drink (e.g. on health and relationships).

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Image by pen_ash from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

How to Overcome being Imprisoned by Self-Neglect

Edith Eger in her book The Gift: 12 Lessons to Save Your Life, discusses the “the prison of self-neglect”. Habituated behaviours that underlie self-neglect can arise through adverse childhood experiences, an abusive relationship or a deficient developmental environment. Edith suggests that self-neglect often arises because of unmet childhood needs – specifically the need for “attention, affection and approval”. Our own needs are neglected in order to fill the gap left by unfulfilled childhood needs. So we pursue the “A’s” (mentioned above) at the expense of our present needs. An aspect of self-neglect is the avoidance of expressing strong emotions for fear of causing discomfort to others.

Factors leading to self-neglect

We might have had parents who offered conditional love – on condition that we met their high standards in sport, academic or other achievements. Their expectations about our performance can create a dependency whereby we are forever seeking approval or acceptance. We might have suffered neglect as a child through the conscious choice of parents or their own adverse circumstances. This can lead to our continuously seeking attention. In one of my workshops, one participant proved to be continually disruptive through constant challenge to anything other participants said. It turned out she was seeking attention and approval because she was denied this as a very young child – being expected to contribute meaningfully to adult conversation when still very young.

Sometimes self-neglect can arise as a result of the role we played as a child or young adult. Family circumstances may have led to our being the “responsible one”, “the carer” or “the earner”. These roles may have been necessary at the time but the unspoken expectation that comes with the role can continue into adulthood. Edith recounts the story of a client who was imprisoned by the self-expectations that arose as a result of a childhood role as the “reliable one”. This led to continual self-neglect in pursuit of other people’s needs – often unexpressed but assumed. The result was personal burnout as well as depriving others of the opportunity to develop independence. Sometimes creating dependence on ourselves fulfills our desire to be needed. This was something that Gabor Maté discussed as contributing to his need to be a workaholic medical practitioner.

Gabor maintains that underlying many addictions is an unmet need arising from early childhood. The addiction, whatever form it takes, is an ineffectual way to address the pain arising from parental neglect, abuse or inattention. His “compassionate inquiry” approach is designed to unearth the early triggering event(s), the resultant negative self-message and the reward sought through the addictive behaviour.

Overcoming the imprisonment of self-neglect

The fundamental rule to freeing ourselves from the prison of self-neglect, is to begin to put ourselves back into the picture, to have self and our needs as part of the equation when trying to decide how to spend our energy and time. Edith suggests that there are a number of ways to do this:

Savour the things and people in our life that bring us joy. We can start small with a few minutes each morning spent appreciating the little things in our life – noticing a new leaf or flower on an indoor plant, reflecting on a picture or painting that generates positive feelings, or valuing a person who has shown us kindness, thoughtfulness or generosity. Savouring what is good in our life can extend to appreciating the development of our children, accomplishments and rewards, the wonders of our subconscious mind, the capacity to think and create and our relationships (even our relatives). We can actively seek to let joy into our lives.
Appreciating nature – nature has a healing power and enables us to cultivate all our senses and develop our sense of wonder and awe. In nature, we can be lost in the beauty, the sounds, the textures and the smells that surround us. We can actually find ourselves in this process of being lost in something immense and awe-inspiring that is beyond ourselves.
Edith herself adopted an affirmation that expresses something of her uniqueness and what she has been able to contribute to the world. We can all find the words to reflect the positive things we have contributed to others and what makes us a truly unique person. In the process, we can value the people who helped make us who we are – our parents and their positive traits, our mentors and their wisdom, and our teachers who willingly shared their knowledge and insights.
Reflect on an occasion where you were asked for something or to do something. Ask yourself what were your thoughts and feelings at the time. What was driving your choices? How much of looking after yourself was reflected in your response. How could you have responded in a way that did not involve self-neglect, e.g. expressing your true feelings. Are there habituated behaviours that you engage in that continually overlook your own needs?
Explore the balance in your life. Edith suggests that we keep a record (for a short period) of how we spend our day in terms of how we allocate time to work, play and love. Does work absorb all our time and energy at the expense of our needs for nurturing, relaxation and time to ourselves. How often do we allow ourselves to become absorbed in a hobby, creation or charitable activities or just enjoy social activities with friends or family.

Reflection

With the busyness of life, it is so easy to lose ourselves through self-neglect. There are often hidden forces underpinning this neglect, so self-exploration is important to unearth what drives our behaviour. As we grow in mindfulness through observation and reflection, we can gain the necessary self-awareness and insight to understand ourselves and develop the courage to make changes to the way we live our life.

Edith maintains that we do not change until we are ready to make the change and often this is driven by a need to change habits that no longer serve us in a positive way. Any changes we make to our behaviour, no matter how small, need to be reinforced by savouring our achievement. From Edith’s perspective, change involves the process of “finding the real you”.

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Image by Perez Vöcking from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Expressing Emotions or Being Imprisoned by Avoidance

Edith Eger In her book, The Gift: 12 Lessons to Save Your Life, discusses the “the imprisonment of avoidance” – the refusal to express challenging emotions. She maintains that avoiding feelings through suppression leads to depression – the opposite involves release through expression. We can supress our feelings for many reasons, e.g. to avoid the pain and hurt of recollection or to protect others from seeing us as vulnerable and suffering.

If we are suffering from past hurts or trauma we can try to shield loved ones from the discomfort that comes with the expression of strong feelings. In the process, we are not being honest and we are also depriving them of the opportunity to express empathy and love. We can also unconsciously train our children to avoid the expression of feelings when they are hurt or upset. We can try to diminish their feelings out of our own discomfort or sense of sadness. We might say, “Don’t cry, there will be other opportunities to go to parties”, “You’ll forget about this tomorrow”, “Look how many friends you do have who let you play”, or “Let’s get some ice cream and make the pain go away!” (we can try to substitute something pleasurable to avoid the expression of pain and hurt, thus setting in place habituated avoidance behaviour).

Edith suggests that sometimes we suppress our feelings by trying to convince ourselves that we are happy and joyful when this is patently not true. We might even resort to affirmations to hide our true feelings. This form of subterfuge only acerbates our feelings because it denies our reality – the depth and breadth of our true feelings. Edith encourages us “to feel so you can heal” because “you can’t heal what you don’t feel”. Sometimes our underlying feelings can be mired in resentment and can be unearthed through a guided reflection.

There is a real cost to ourselves in avoidance. Despite our very best efforts, emotions are embodied – they manifest in our bodies as physical tension/pain and/or result in emotional or physical illness. By not living our truth or accepting the reality of how we are feeling, we undermine our own integrity and personal integration. Edith provides a detailed and graphic example of the impact of unexpressed feelings on a women who experienced incomprehensible violence by a family member. Her life was lived in fear and loneliness because she never owned up to her feelings of rage, anger and deep fear of the perpetrator.

There may be times in conversation with a friend that we withhold a true expression of our feelings about some matter relevant to our relationship with them. Edith suggests that we can revisit the conversation mentally, work out what we should have said and then approach the relevant person at a suitable time and in a neutral place to express our real feelings. We could even start by practising with restaurant waitresses and expressing our honest feelings about a meal (rather than hiding our true feelings because we do not want to hurt or embarrass them).

Facing up to our feelings and naming them provides a real release. Edith suggests that we can practise this by stopping ourselves at any time during the day and naming our emotion, whether positive or challenging, in the present moment. This is not only a form of mindfulness practice but is also a way to increase self-awareness and develop honesty about our feelings both to ourselves and others.

Edith explains that sometimes this challenge to express rather than supress feelings appears overwhelming. She writes about her inability to face the Auschwitz Museum for fear of the pain of recollection of her parent’s murder and her own torture and starvation as a prisoner in the concentration camp. It took her a lot of courage after 10 years to visit the Museum and she describes in detail what she felt when confronted with images of emaciated people, the cattle trains and arrival platform. She found herself cringing and curled herself up into a tight ball in a dark corner of the Museum – overwhelmed by grief, pain, anguish and anger. However, revisiting the trauma and owning the depth of her feelings provided a new level of release to enable her to be even more productive and helpful in her ongoing work as a trauma consultant – she had finally gained release from the imprisonment of avoidance.

Reflection

Edith’s own life experience, which she shares so freely in her books, bears out how difficult it is to free ourselves from the imprisonment of avoidance. It may take many years of progressive inner work, and trying out various ways of overcoming our entrapment, to achieve some degree of freedom and realise ease and joy. However, suppression leads to ongoing suffering and depression.

As we grow in mindfulness, we become increasingly self-aware of the different ways we avoid expressing our true emotions, develop the courage to own up to these emotions and achieve the resilience required to break free of the imprisonment of avoidance. _________________________________

Image source: Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.