Our Thoughts Can Affect Our Performance

In the previous post, I discussed how nervousness can affect your mind and body and impact your performance.  I also looked at two strategies – naming your feelings and accessing your success anchor – to gain control over your nervousness.  In this post, I want to focus on how our thoughts can affect our performance.

Our negative thoughts

When we are nervous or anxious about our performance before some public activity, our minds tend to race, and we lose control over our thinking. We can be bombarded with a whole host of negative thoughts – “What if I forget what I was going to say?”, “What will people think of me?”, “How will I ever recover if I embarrass myself in front of my colleagues?”,  “Will I cope if they reject me?”, or “What if I do not meet their expectations?”

These negative thoughts often lead to procrastination.  I have found many times that people fail to start something because of these kinds of negative thoughts.  Sometimes, these disabling thoughts are not at a conscious level – they may just manifest as nervousness or anxiety.  This is where an exercise to name your feelings and the thoughts that create them can be very helpful.

Reframing with positive thoughts

I was recently following up people by phone who had participated in one of my courses – effectively a coaching session.  I was wondering what was causing me to procrastinate.  I have facilitated hundreds of courses and the people I was ringing were participants on my most recent course and yet I was nervous about the phone activity.  I started to follow the suggested step of naming my emotions and identifying the thoughts that gave rise to them.  The thoughts predominantly related to, “Would I live up to their expectations?”, and “Could I actually provide them with some help with their practice or project?”.  Sometimes, our doubts are not rational, but they persist.

Getting in touch with my feelings and negative thoughts enabled me to move on and actually conduct the phone coaching discussions.  What I found was that by controlling my negative thoughts through mindfulness, I was able to change my mindset and view the phone coaching differently.  I came to appreciate the very positive aspects of this exercise and this helped me to reframe the activity as relationship building.  I found that the participants were actually putting into practice in their workplaces the skills we covered in the course and they were having a positive impact on their workplace and the people in their team (intrinsically rewarding feedback!).

I came to the realisation yet again (somewhat blocked by my current anxiety), that my major role was to listen and ask questions for clarification and understanding (mine and theirs).  The experience then was very reaffirming.  Reframing the activity in positive terms, rather than focusing on possible (but not probable) negative outcomes, freed me up to perform better in the coaching interviews.  However, I have a long way to go to be free of “ego” concerns.

Becoming free of ego concerns

When we revisit our concerns or negative thoughts, we often have in advance of some public activity, we begin to realise how much “ego” is involved.  We are concerned about our image – how we will be viewed or assessed, what impact our performance will have on us or our future, what impression we will make or how embarrassed will we be if we “fail”.

These issues constitute ego concerns.  Tom Cronin (The Stillness Project) in his blog post, How to Find the Confidence to Speak in Front of 300 People, suggests that controlling your ego is a key aspect of gaining that confidence.  The less ego plays in determining how you feel about your forthcoming performance, the better you are able to just be present and appreciate the moment. Your presence and sense of calm can be very effective in helping you access your creative abilities and best performance.  He recommends daily meditation as a way to dissolve the ego and gain peaceful presence, no matter what we are doing:

… meditation plays a HUGE role. In the stillness of meditation we connect with that unbounded state of peaceful presence, beyond the limits of the ego. The work is to put aside time to meditate, and then outside of meditation, to observe the difference between that which is ego and that which is not. 

To remove all ego from our thoughts and activities requires a very advanced state of mindfulness.  As Tom indicates, this is a lifetime pursuit, because ego often gets in the road of our performance and our ability to have a positive impact.  However, we cannot wait until we are cleansed of all ego before we perform.

I have successfully addressed 1,800 people at a World Congress in Cartagena, Colombia in South America.  The topic was on action learning and I was doing the opening address as President of the Action Learning and Action Research Association.  My luggage had not arrived by the start of the Congress, so I had to present in my jeans that I wore on the flight over and a colourful Cartegena t-shirt I bought in the street outside the Congress.

I had to let go of any ego concerns about my standard of dress (the other dignitaries were in suits) if I was to actually get up on the stage.  I think this need and the casualness of my dress helped me in my address – it was particularly well received by the Colombians who were present amongst the representatives from 61 countries.  I certainly had ego concerns but the momentousness of the occasion and the potential contribution of the Congress to global cooperation, helped me to get through and manage my nerves.  But you can see I still have ego concerns that are alive and active when I undertake a relatively simple phone coaching activity (as described above) – lots more meditation to do!!

As we grow in mindfulness, we can clear anticipatory, negative thoughts about our performance, identify and control our emotions and progressively remove our ego concerns.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of xusenru on Pixabay

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Mindfulness, Action Learning and Reflection

In a previous post, I discussed how action learning and mindfulness can be mutually reinforcing in terms of building self-awareness.  With action learning, the catalyst for self-awareness and redefinition of self and role are the external challenges that confront the limitations of your own sense of self.  For mindfulness, the pursuit of awareness leads to the exploration of your own thoughts and emotions in everyday life and particularly in relationships and interactions.

Reflection in action learning moves from the outside to the inside, while reflection in mindfulness moves from the inside to the outside.  Hence, action learning and mindfulness are complementary and mutually reinforcing.

In this post, I want to explore how action learning and mindfulness are mutually reinforcing in relation to development of the art of reflection.

Reflection

Reflection is a process of exploring our understandings and feelings we have identified as part of a review of our actions and their outcomes, intended and unintended, or a process of exploring both our understandings and feelings that we are experiencing during the course of some action or inaction.

Donald Schön (1983), author of The Reflective Practitioner: How Professionals Think in Action, argues that reflection defines the professional and he differentiates between reflection-on-action and reflection-in-action, the former occurring after we have taken some action, the latter involving reflection in the course of taking action.

Reflection-on-action

Reflection-on-action is often referred to as “reflective practice” which can be defined in the following way:

Reflective practice occurs when you explore an experience you have had to identify what happened, and what your role in the experience was – including your behaviour and thinking, and related emotions.

We reflect on our experiences to understand what we and others have contributed to a situation and its outcomes, so that we can improve our contribution and the outcomes in future situations.

Mindfulness prepares us for the reflective practice involved in action learning.  If we are mindful, we are more aware of our environment, our thoughts, emotions and actions.  Hence, we are more present to the situation and better able to notice and recall what transpired when we planned and took action.  This leads to a clearer perception of our role in the planning and action.  We also have a clearer understanding of what happened, consequences intended and unintended, and why those occurred.

Mindfulness also builds self-management so that we are better able to reflect on what transpired because our reflections are not clouded by unresolved feelings or distorted recall that is influenced by “confirmatory bias” – in other words, we can avoid “reading into’ an experience an assumption that we confirm by selectively revisiting what happened.  Without effective self-management, we can delude ourselves that our reflections on our experiences are accurate when, in fact, they are clouded by our biased perceptions and assumptions (some of which we have developed to protect our self-esteem).

Mindfulness, then helps us to better reflect on action because we are more present when we undertake the action.  We are more tuned to our senses – sight, sound, touch, taste and smell – more perceptive as a result.  Our recollection of what happened, both in terms of ourselves and others, is more accurate because we are more aware when the action is taking place and less biased when reflecting on what took place.

Reflection-in-action

Donald Schön (1983) describes reflection-in-action as a process whereby we stop ourselves in the course of taking action and change our approach to improve our outcomes:

The practitioner allows himself [herself] to experience surprise, puzzlement, or confusion in a situation which he [she] finds uncertain or unique. He [she] reflects on the phenomenon before him [her], and on the prior understandings which have been implicit in his [her] behaviour. He [she] carries out an experiment which serves to generate both a new understanding of the phenomenon and a change in the situation. (p.68)

Mindfulness also makes us better able to reflect-in-action because we are more aware of ourselves and our environment.  It can help us to stop and reflect in the course of planning or taking action based on our plans (or actions taken spontaneously or reactively).

Our improved self-management achieved through mindfulness helps us to retain our balance while taking action and gives us the capacity to effectively manage negative triggers.

Mindfulness, Action Learning and Reflection

Mindfulness enriches both reflection-on-action and reflection-in-action, while action learning acts as a catalyst to mindful reflection on our actions and their consequences.  We need to be mindful to be able to reflect-in-action – being present with full awareness.  So mindfulness and action learning enrich each other.  The more we practice reflection on our actions, the more we are able to spontaneously reflect-in-action.

Action learning typically involves working, and reflecting, in a group so that we can be open to “supportive challenge” by others in the group, resulting in challenge to our assumptions and perspectives.  Adelle Bish and Bob Dick, in their conference paper, Reflection for everyone, highlight the fact that reflection in an action learning context can be “seen as having two dimensions, one individual and intrapersonal and the other interpersonal and interactive” (p.11).  These different dimensions are considered to “reinforce and build on each other” (p.12)  Mindfulness enhances the individual/ intrapersonal dimension by virtue of the distinct personal benefits that accrue through mindfulness practice, and also enhances interpersonal relationships.

As we grow in mindfulness, our awareness of ourselves, our interactions and our environment grow and enable us to engage more effectively in action learning – we become more perceptive, more present, more creative and bring calmness and clarity to the situation.  Mindfulness and action learning, acting in concert, are complementary and mutually reinforcing.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of pasja1000  on Pixabay

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Being present: Key to Effective leadership

Rasmus Hougaard and Jacqueline Carter, in their Harvard Business Review article, If You Aspire to be a Great Leader, be Present,  reinforce the necessity for a leader to be present, especially when they are engaged in conversation.   They demonstrate how being present contributes to effective leadership and draw examples from the experience of leaders.  Rasmus and Jacqueline are the co-authors of the recently released book, The Mind of the Leader.

Rasmus and Jacqueline in doing research for their book, surveyed in excess of 1,000 leaders “who indicated that a more mindful presence is the optimal strategy to engage their people, create better connections, and improve performance”.

Being grounded

The authors explain how Loren Shuster, Chief People Officer at the Lego group, grounds himself before an important meeting or a presentation that he has to give.

His grounding is achieved by focusing on his body and imagining every part being alive with energy.  This enables him to listen effectively, show respect for the views and opinions of others and access his own creative ideas and solutions to problems.   This practice only takes five minutes but if affects the way he stands, sits and addresses people – his posture demonstrate that he is present and “with” the people with whom he is conversing.  He automatically adopts a posture that is seen as respectful, attentive and engaged – characteristics that build connections and improve performance.

Silence the inner voice

The authors argue strongly that a key element of being fully present is to silence the inner voice – and this takes discipline.  We cannot be actively present when we are saying to ourselves things like, “Oh no, here he comes again!”; “I wish she would ask someone else!”  What have I done to deserve this?’; “I wish he would not get so emotional about things”.  If our inner voice takes over, it is impossible for us to “tune in” to the other person.  People easily sense that you are thinking your private thoughts and are not present – in consequence they feel unheard, devalued and frustrated that they cannot get their message across.

Be open to the needs of others

Our influence as leaders is very much determined by our capacity to meet the needs of others – whether they are sad, in pain, need more challenge, feel letdown, experiencing grief, or are fearful of pending changes to their role. A leader who is present and attentive to others’ needs will be well received and be very influential.

Mindfulness develops our capacity to be present, to be grounded in the moment and to acknowledge and act on the needs of others.  As we grow in mindfulness through the stillness and silence of meditation we can access our creativity and bring that to bear in the present moment in our daily encounters with people and challenging issues.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay

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Leading with Body Awareness

The early trait theories of leadership argued that to be an effective leader you needed to be male, charismatic and tall.  Clearly, this delineation can lead to discriminatory behaviour towards those who are female and short.

The earlier trait theories of leadership have been disproved and there is now a consensus that there is no universal list of traits that researchers can agree on as predictors of leadership ability.

Amanda Sinclair, author of Leading Mindfully,  points out that despite these emergent findings, myths still pervade about desirable traits that reinforce leadership viewed according to the male stereotype.  She suggests that women have been harshly judged against these unreal measures and have had to conform to standards of dress and behaviour that are more rigorous than those imposed on men.

Then again, as a female colleague of mine pointed out, some women dress provocatively in a work situation to draw attention to themselves.  As my colleague commented, this draws attention to their sexuality but detracts from perceptions of their competence.   So women are often confronted with a dilemma – conform to unfair standards or dress inappropriately.

Rather than accepting this dilemma, women and men can learn ways to present themselves bodily so that potential followers are not left experiencing discomfort or uncertainty about how to communicate with, or relate to, their leaders.

Increasingly, followers have been shown to prefer characteristics that are described as the soft skills – that is skills associated with emotional intelligence such as empathy, compassion, listening skills, communicating to inspire followers, congruence and creativity.

Through mindfulness, leaders can develop a presence (irrespective of physical height) that conveys a sense of balance and calm.  They can face problems with greater clarity and creativity.  Their very presence can communicate support and generate confidence in others who are faced with difficult situations.

Leaders need to be physically present to their staff so that their positive bodily influence can be experienced first-hand.  They also need to care for themselves bodily by looking after themselves so that they can withstand the stresses of their role but, at the same time, have real concern for the physical welfare of staff.

By building resilience through mindfulness practice, you can communicate non-verbally that they you are in control of yourself and the situation.  Even when you are not conscious of the impact of your demeanour, others take note and are influenced by how you present yourself – your bearing can communicate respect for others, personal confidence and self-awareness.

Somatic meditation is one way for a leader to get in touch with their bodies and their reality.  It enables them to be more conscious of how stress is stored in the body and emitted through physical actions and non-verbal activity.

Amanda also alludes to the research work of Norman Doidge and highlights the mind-body connection and the role of exercise such as yoga and walking in enhancing this connection and improving brain functioning.   In the light of this research and the foregoing discussion, Amanda exhorts leaders to be aware of the role of their bodies in the process of leadership:

Our bodies and physicality in leadership are gateways to important forms of intelligence, to wisdom and mindfulness.  They provide us with ways of noticing and revaluing the present, experiencing the full richness of the people and situations around us.  Physicality is not something to be ignored, suppressed or overcome in leadership, but a means of helping us live and lead more fully.  (p. 129)

As we grow in mindfulness, we become increasing aware of how we experience the world through our bodies and how others experience us as leaders through their perceptions of our bodily presence.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of rawpixel on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.