Understanding the Process of Emotions

Dr. Eve Ekman recently presented a session on Overcoming Negativity and Judgement as part of the Wise@Work Virtual Communities series organised by Wisdom Labs.  Eve’s professional work focuses on developing emotional awareness, compassion and mindfulness. In pursuit of this goal, she draws on her knowledge, research and experience in areas such as integrative medicine, clinical social work and contemplative science. The mission of Wisdom Labs is to improve mental health in the workplace and the organisation offers guided virtual communities and a stress reduction app as a means to pursue these goals.  The positive outcomes from these tools are reduction in workplace stress, combating loneliness and burnout and improvement in teamwork.

Eve facilitates the Cultivating Emotional Balance Online Course and is Director of Training at the Greater Good Science Center (GGSC), University of California Berkeley.  Eve demonstrates the benefits of her yoga and meditation practice in her concise, calm, practical and insightful presentations in many contexts, including in large organisations around the world.   Her video presentation on cultivating emotional balance and fluency at the 2013 Summer Institute for Educators (GGSC) is another example of the depth and passion of her work in developing emotional awareness

The process of emotions

Eve made the point at the outset that we have to understand the nature of emotions if we are going to learn how to keep them under control.  She explained that emotions are more than feelings (e.g. feeling good or bad about something).  In her view (informed by scientific research), emotions are really a process – a process involving “a trigger, an experience and a response”.

The trigger for a feeling of frustration and anger in the workplace could be something like the internet freezing continuously, someone who continually talks loudly in your open office workspace or the fact that your views and suggestions are ignored by management.   Working from home in the current lockdown environment of the Coronavirus can provide multiple triggers for frustration such as distractions, inadequate computer resources and managers who lack an understanding of your personal situation and associated difficulties (such as young children at home).   

Our experience of frustration and anger and associated thoughts of unfairness have a “biological correlate” – in other words, our thoughts and feelings are reflected in our body.  We may feel “uptight”, experience soreness in our back, arms or legs or have a stiff neck or headache.  Our response to the trigger and associated feelings and bodily sensations, can be mild, measured, “over-the-top” or involve some form of calming of ourselves and our emotions.

Eve suggests that we draw on integrative science (Western and Eastern approaches) to identify emotions as “constructive or destructive in how they are enacted” – in other words, how we respond, how our emotions play out in our words and actions.  Whether we choose a constructive or destructive way to act out our emotions will depend on how well we have our emotions under control at the time. 

The capacity to consciously chose an appropriate response to our triggers and associated feelings is described as emotional fluency or as Susan David calls it, “emotional agility”.  Eve’s facilitation in workplaces and her research, confirm that meditation and mindfulness practices are a pathway to developing emotional fluency/agility.   Without awareness of our emotions and how we enact them, we can be easily captured and controlled by them, resulting in harmful interactions and poor decision making.

Reflection

Viktor Frankl reminds us that between a stimulus (a trigger) and our response, there is a gap – wherein lies the opportunity to exercise choice in how we respond, and in the process, free ourselves from the enslavement of our emotions.  As we grow in mindfulness through meditation, reflection and mindfulness practices we can build our self-awareness in relation to our triggers, thoughts, feelings, bodily sensations and habituated responses and develop self-regulation to deal with our emotions constructively.

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Image by Gerd Altmann from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Reduce Resentment through Reflection

In previous posts I provided meditations to deal with the thoughts and judgments associated with resentment and the feelings precipitated by the words and actions that you are resentful about. Sometimes resentment runs so deep and is aggravated by other intense emotions and/or related events, that it is difficult to sustain your focus during a meditation. Some relatively isolated event could even surface resentment that has lain dormant for many years. You might find that your emotions are so stirred up and your related thoughts so rapid or random, that meditation is extremely difficult.

One way to overcome these difficulties is to combine reflection with journalling – in other words, writing or keying responses to a series of reflective questions. The very act of writing down or keying up your responses to these questions enables you to get your thoughts “out of your head”, understand what you are thinking and why, name your feelings and begin to view the conflicted situation from the perspective of the other person. There is nothing like empathy, putting yourself in the other person’s shoes, to dissipate resentment.

In the following sections I offer a series of reflective questions covering a range of topic areas related to unearthing and reducing resentment. If a question or series of questions do not resonate with you at this point in time, do not worry about it or try to force a response – just move on. Sometimes it takes only one question to break down the wall of resentment.

Reflections about events that resurface your resentment

  • What was the catalyst for the re-emergence of your resentment? Was it a specific event, news report, social media comment or interaction with, or sighting of, the other person involved?
  • What was your behaviour when the catalyst occurred? Did you spend your time talking to others, recalling the precipitating event from the past and intensifying your agitation by re-telling the story? If it was an interaction or sighting, did you express your anger, act curtly towards the other person or avoid them entirely for fear that either you or they would act inappropriately?
  • Are there other external events or interactions that reinforce or intensify your feelings? For example, the precipitating event in the past may have involved misrepresentation of facts and/or false accusations. Untruths or misrepresentations reported in the press or false accusations made about another person on social media, may intensify your feelings of resentment (even though the misrepresentation or false accusation reported may have limited direct impact on you).
  • Do you experience a desire for revenge – wishing some misfortune for the other person?

Reflections about the initial, precipitating event or interaction

  • What was the initial precipitating event or interaction? What actually happened? Sometimes just recalling the situation may diffuse your resentment because, in the light of hindsight, the issue may seem so trivial now. Alternatively, being accurate about what actually happened, not your interpretation of the event or interaction (nor your assumptions about the other person’s motivation), can help you become more clearly focused on your thoughts, judgments and residual feelings.
  • What was the impact of the initial event/interaction for you? What happened as a result? How did you feel at the time – embarrassed, angry, defensive, distracted, antagonistic? Did you have a strong sense of injustice, unfairness or dishonesty? Did insensitivity from the other person compound your feelings of hurt and resentment?
  • What identity issues were playing out for you? Was your integrity unfairly challenged? Was there a baseless claim that created a situation where you had to publicly defend yourself? What impact did the event/interaction have on your personal and/or professional reputation? How did it impact your sense of self and achievement of your purpose in life?

What sensitivity on your part was aroused by the precipitating event/interaction?

  • Is there anything in your early family experience that made you particularly sensitive about what happened during the precipitating event/interaction? Did you feel abandoned, criticised unjustly, neglected (your needs not being met), isolated, unsupported or abused? How did these feelings tap into any prior experience? Did the event/interaction uncover what was a “blind spot” for you?
  • Were your words and actions at the time disproportionate to what the other person said or did? Did your response highlight a particular personal sensitivity?
  • What judgments have you formed about the other person? Do you consider the other person thoughtless, lazy, dishonest, ungrateful, mean, disrespectful or revengeful? Do you believe that they would lie under any circumstance or that they believe “the end justifies the means”? Do you think they are a freeloader or that they trade on their family/business name? What do these thoughts/judgments say about your own values?
  • What assumptions have you made about their motivation? What is the basis for these assumptions? What do these assumptions say about you and your goals? Are you a competitive person?

Reflections from the perspective of the other person

There are several ways to explore the perspective of the other person. Here are three areas for reflection to gain a better understanding of what it all meant for them.

How they experienced the precipitating event/interaction – their concerns, feelings and identity issues

  • What happened for the other person in the initial interaction/event? Did they consider themselves exposed, threatened, embarrassed or under attack? Were their words and actions designed to achieve self-protection? What potential loss could they have faced in the situation? Were they trying to “save face”? [Tim Dalmau, when explaining the perspective of NLP, stated that the starting point for understanding others is to realise that “their behaviour, however self-defeating, is self-caring”]
  • How do you think the other person felt? They may have felt locked in, unable to think of another way out of their dilemma. They could have felt vulnerable, insecure or exposed. They may have felt that they had failed in some respect. They could have been experiencing non-specific anger and lashed out at the first person they interacted with. They could have been depressed, anxious and wary. What feelings do you think could have been at play for them?
  • What identity issues were involved for the other person? How were they trying to protect their sense of self-worth? What was at stake for them in terms of their sense of competency, their perception of their own goodness and self-assessment of their lovability?

Pressures and stresses experienced by the other person

  • What kind of stress was the other person experiencing? Did they have marital/relationship problems, financial difficulties, job insecurity, illness in the family or personal ill-health? Did they have a carer role?
  • Were there parental pressures, peer perceptions or social/work expectations at play for them? Were they just modelling the behaviour of their hierarchy? Was parental acceptance and financial support dependent on their achieving “success”? – a conditional parental love? What would happen to them if they were cut adrift by their parents and/or left without social support? How would they cope mentally if their external source of self-definition was removed? Did they grow up in a family where there was no moral compass or a morality dependent on what was needed to achieve a desired outcome?

Putting yourself in their place – empathy and forgiveness

  • In what way were their words and actions designed to be “self-caring”?
  • Have you ever engaged in the same behaviours that you ascribe to the other person? Empathy and compassion flow from honesty with yourself – if you maintain the “moral high ground”, despite evidence to the contrary, then you will have real difficulty in being empathetic towards another person.
  • Can you forgive yourself for your own behaviour during the precipitating event and, subsequently, when you have “maintained the rage” and indulged in resentment? Self-forgiveness may take a long time to achieve and repeated attempts at a forgiveness meditation.
  • Are you able to forgive the other person? Forgiveness is easier when you have built up your understanding of the other person and their actions.

Turning intention into action

You might intend to be less resentful, but how are you going to put this intention into action? There are four questions that can help you in this process of translating intention into action:

  • What are you going to do more of? – e.g. reflecting on what it meant for the other person and what are their driving forces/influences (trying to understand their perspective in all its elements – thoughts, feelings, consequences, identity issues).
  • What are you going to do less of? – e.g. this could be less re-visiting of the precipitating situation and/or less negative judging of the other person’s behaviour.
  • What are you going to stop doing? – e.g. telling other people your side of the story and/or “bad mouthing” the other person (elicits support and sympathy for your perspective and reinforces your resentment).
  • What are you going to start doing? – e.g. approach the other person with an open mind and heart.

I am not suggesting that overcoming resentment is easy – but reducing resentment is possible with persistent effort, e.g through the suggested meditations and reflections. Resentment is typically a very strong emotion that is deeply rooted in our psyche and held in place by our assumptions. Unless resentment is tackled, it can eat away at you and lead to physical and psychological health problems. It is important to chip away at resentment, to dig up its roots and to break down the walls that it creates. Persistent personal work will lead to lasting results.

As we grow in mindfulness (particularly inner awareness) through meditation and reflection we can gradually reduce our resentment and develop self-forgiveness and forgiveness for others. Compassion grows out of a deepening understanding of the other person.

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Image by FarfOuille from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Dealing with Your Feelings of Hurt and Resentment

When someone says or does something that hurts you or upsets you, you can jump to hasty judgments about the person – one hurtful event can precipitate your judgment that the person is superficial, thoughtless, vengeful, or any other derogatory assessment. Maintaining these thoughts enables you to justify your continual resentment about the individual.

In the previous post, I discussed how to overcome your hasty judgments through conscious breathing and noticing your thought stream. Here I want to explore meditation approaches to deal with the residual feelings of resentment, resulting from the hurtful words or actions of another person.

Noticing your thoughts and associated judgments

Building on the guided meditation provided in the previous post, it can be helpful to more fully explore your thoughts and associated judgments about a particular individual – basically, focusing more fully on your stream of thoughts about an individual which may be precipitating your negative feelings such as hurt, anxiety, anger or resentment. You can then follow your thought stream in relation to this person, e.g. “he is an attention seeker”, “a lazy person trading on his family’s influence”, “a troublemaker out to make life difficult” or “she is just another narcissistic person”. Having observed your thinking in relation to this “difficult” individual, you can explore the stereotype that you are accessing and note what limited information is shaping your hasty judgment.

Focusing on your feelings of hurt and resentment

The next step is to focus in on the feelings generated by your thoughts and judgments about the “difficult” individual. These feelings may be associated with an adverse interaction or a series of interactions. You need to name the feeling so that you can tame its intensity and its influence over your emotional state and your interactions with the individual (or your complaints to others about the individual). The challenge is to stay with the feeling and experience its intensity, while treating yourself with self-compassion, not negative judgment. What might be useful here is to use the R.A.I.N. meditation approach (recognise, accept, investigate, nurture).

Investigating your sensitivity

You might say by way of justification of your sustained resentment, that anyone in your position would have felt hurt. However, to maintain resentment towards an individual suggests a deep hurt born out of a specific sensitivity – such as feeling abandoned, abused, neglected or belittled in your past life (including in your childhood). As you identify and stay with the feeling of resentment, you can explore what in your past has given rise to your present emotions – what events or circumstances have increased your sensitivity in regard to the “difficult” individual’s words and actions. This requires a lot of personal honesty and what Brian Shiers describes as “granularity” in relation to your inner awareness. It is taking your meta awareness to another depth of self-understanding. Recognising these earlier influences on your reactivity will help you to understand your resentment and to sustain your self-compassion.

Exploring the other person’s perspective

In the heat of the moment of an adverse interaction, it is very difficult for you to see a conflict from the other person’s perspective. However, while you are developing your self-understanding through exploring your own sensitivities, you can explore the potential perspective of the other person and attempt to identify and understand the influences that may have shaped their perspective.

The Search Inside Yourself Leadership Institute (SIYLI) provides a three-step analysis of a conflict based on what is involved in any conflict, i.e. content, feelings, personal identity. Looking at the other person’s perspective from this angle creates the opportunity for understanding, tolerance and compassion. Mary Neal, in her book on her near death experience, makes the point that true compassion for another person flows from fully understanding the individual and the multiple influences that shaped that person’s perspective and behaviour. Some of these influences are socially constructed perspectives.

Understanding the ingrained impact of social conditioning

For example, Gina Rippon, a neuroscientist specialising in cognitive neuroimaging, maintains that there is no innate difference between a male and a female brain. In her book, The Gendered Brain: The New Neuroscience That Shatters the Myth of the Female Brain, she provides a compelling case that influences at play (such as family, society, work and education) create a “gendered world” which, in turn, shapes gendered brains through the process of brain plasticity which continuously creates and modifies our neural pathways. So our responses to stimuli are deeply wired in our brain and these embodied neural pathways can lead to unconscious, automatic reactivity. So, it is necessary to “know yourself” as well as to know the other, in order to clear away resentment and replace it with self-compassion and compassion for the other person.

As we grow in mindfulness through meditation on our thoughts, judgments, feelings and the influences shaping our reactivity (and that of other individuals), we can achieve a level of inner awareness and understanding that can reduce feelings of resentment and engender self-compassion and compassion for others.

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Image by Andi Graf from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.