Action Learning Challenges the Values of Narcissistic Managers

In a previous post, I highlighted the role that self-awareness and agency (control over one’s work environment) play in developing and sustaining mental health in the workplace.  Narcissistic managers undermine self-awareness and block the achievement of agency by managers and staff.

The negative impact of narcissistic managers on self-awareness and agency in the workplace

Narcissistic managers through their distorted self-belief, words and behaviour undermine genuine self-awareness of subordinates by modelling an inflated view of themselves, seeking scapegoats to assign blame even when it is not warranted (and they are to blame) and causing subordinates to doubt their own competence and sanity.

Narcissistic managers also block the development of agency amongst subordinate managers and staff by their micromanagement, unpredictability, unrealistic and unreasonable workplace demands and dishonesty.

The result of this frustration of agency and the underpinning self-awareness, is a toxic workplace that is injurious to the mental health of subordinates and the narcissistic managers themselves.  Action learning interventions challenge the values of narcissistic managers and work to reduce their negative impact on the mental health of subordinate managers and staff in a workplace.

Action learning: a challenge to the values of narcissistic managers

Action learning interventions in toxic work environments can help to reduce the negative impact of narcissistic managers through the development of self-awareness amongst subordinate managers and staff and the growth of managerial and employee agency within the organizational unit involved.   I have previously described an action learning intervention, undertaken by Rod Waddington in an educational institution, designed to reduce the negative impacts of a toxic work environment.

If we examine the characteristics of narcissistic managers, we can readily see that the underpinning values of such a manager are in direct opposition to those of action learning – the former involves destruction of agency, abuse, divisiveness, exclusiveness, resistance to ideas from managers and staff and an autocratic style of management.  Action learning, in contrast, involves increased agency, mutual respect, collaboration, inclusiveness, openness to ideas from managers and staff and a participative style of management.

While the narcissistic manager creates divisiveness through blaming, favouritism and exclusiveness, action learning overcomes this ‘divide and conquer’ approach through the power of collaboration built through mutual respect and inclusiveness.  The contrast in values described above reinforces the need to undertake an organization intervention designed to embed a new set of values where a toxic work environment exists.  In Rod’s action learning intervention, the participant managers undertook a “values advocacy campaign” – designed to replace the existing demeaning value set with values that enrich the working environment and nurture engagement, creativity and commitment.

When you enable agency through action learning, managers must take up the responsibility that goes with it, including the need to let go of control and create opportunities for staff growth and development through delegation of authority.  This grows the manager’sown positive influence while contributing to the sense of agency of staff and the mental health of all concerned.

As people develop self-awareness and agency in their workplace through action learning, they grow in mindfulness and the capacity to act constructively on their environment in the present moment, rather than being focused on the uncertainty, doubt and instability that arises in a toxic work environment.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Being Mindful About Our Thoughts

Diana Winston in her meditation podcast, Mindfulness of Thoughts, explains the role thoughts can play in our lives and provides options for using mindfulness meditation to control our thoughts.

Thoughts have a powerful influence over our lives – they can be positive or negative with consequential impacts on the way we see and experience the world.  They can express our perceptions of others and our experiences.  Our thoughts can extend to our needs such as who I wish to marry, where I would like to live, my ideal job, what I want to study/research or what I am going to do with the surplus in my life.

We also have thoughts that contribute to our pain and suffering such as negative self-evaluation, anxious thoughts, thoughts about grief or thoughts that engender negative emotions such as rage, anger, frustration or envy.

Being mindful about our thoughts

Mindfulness can really help us to manage our thoughts.  Diana suggests that a fundamental rule is, “Don’t believe everything you think”.  Jon Kabat-Zinn reminds us too, “We are not our thoughts”.  Thoughts can be seen as real but, in reality, they are just passing through our mind, unless we cultivate and encourage them.

We can be trapped by our thoughts or create some space so that we have times when we are free from them.  Freedom comes from just noticing our thoughts as they pass by rather than being enmeshed in them and acting them out, particularly where they are negative.

Diana uses the metaphor of a passing train as a way to illustrate how one thought leads to another, which leads to another…as if they are coupled or joined together.  They become like a “thought train that leads us down a particular track”.  Before you know it, a lot of time can elapse and you begin to wonder where the time has gone – you have been lost in your thoughts.

By being in the present moment through mindfulness, you can stop yourself from going down that particular track that your thoughts are leading you along. Diana suggests that an alternative position is to visualize yourself staying on the platform and watching the thoughts go by, avoiding getting on the thought train, just letting the train go past.

Meditations to control our thoughts

We can build awareness by focusing on our breathing while noticing when thoughts arise and then returning to our focus – our breath.  This practice of noticing, not cultivating our thoughts, and returning to our focus, is a powerful way to achieve equanimity and avoid being disturbed and captured by our thoughts that can lead to a negative spiral.

A second meditation practice is to actually notice a thought and pay attention to it for a brief interval – just noticing it briefly and returning to our focus.  It becomes like a temporary aside.  We could notice that we are engaged in planning, critiquing or other frequent forms of our mental activity.

A third meditation practice is open awareness – like noticing thoughts as if they are clouds in the sky passing by us as the wind blows them along in a hazy way.

Each of these meditation practices can help us to be mindful about our thoughts and to learn to control them so that they do not control us and the way we experience, and relate to, the world.  Diana, in her meditation podcast, leads us through each of these meditation practices to enable us to experience the sense of freedom and control that comes from release from the binds of our thoughts.

As we grow in mindfulness through meditation practices that address our thoughts, we can develop a sense of peace and control and free ourselves to show up for our lives – not being held back by the heavy anchor of negative thoughts.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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The Freedom of Possibilities Versus The Tyranny of Expectations


Phillip Moffitt, author of Emotional Chaos to Clarity, writes comprehensively in a blog post about the tyranny of expectations.  He suggests that expectations lock us into a limited future with a fixed view of desired outcomes.  We have expectations of ourselves and of others and they, in turn, have expectations of us.

In contrast, possibilities arise in the present moment if we are tuned into what is happening in the here and now.   If we are present to our situation, whatever it may be, we are able to tap our imagination and intellect, achieve clarity about the situation and come up with creative options.

Expectations can tie us to a particular outcome and lead to disappointment when that outcome is not realised.  Even when the desired outcome is achieved, we can feel dissatisfied that it did not meet our expectations in terms of happiness, joy or success.  This results in what John describes as the tyranny of expectations and he illustrates this by giving an example of a woman held captive by her expectations:

Our discussion revealed that she repeatedly experienced being disappointed whenever she actually got what she sought.  In response, she would create new expectations, and the cycle would repeat itself.

No one is free from expectations, even yogis who can become trapped by their expectations of what they will achieve through sustained meditation practice.  They can become attached to a desired outcome, so much so that they defeat the very purpose of meditation which is to be in-the-moment with whatever is present in their lives.

John suggests that some people go to the other extreme and give up on expectations for fear of being disappointed – they do not pursue their values in day-to-day living.  They can experience depression as well as anger and frustration.

As we grow in mindfulness through meditating on our expectations in any given situation, we can learn to understand ourselves and to realise the very powerful role that expectations can play in our lives.  Working from the possibilities of the present moment, we can reduce the power of expectations and realise true happiness.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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The Problem with Identification

I was reflecting recently about why I get upset and disappointed when my sporting team loses a match.  I become annoyed when I perceive that the refereeing is biased (of course, this perception is strongly influenced by my own bias).

In part, I think that my emotional state is influenced by my expectations about how my team will, or should, perform.  I do like to be on the winning side in sport!

On further reflection, I have come to think that the basic problem is one of identification – identifying closely with the team involved.  So, their successes are my successes, their losses are mine also.  I have a sense of pride when they win and a sense of embarrassment when they lose badly.

In some sense then, I am giving over control of my emotions to the vicissitudes and uncertainty of a sporting outcome over which I have no control.   In other words, I am giving control of my emotions to some external event, rather than retaining my own inner, emotional control.

What I find is that through this strong identification, and the strong associated feelings, my calmness is replaced by agitation.  Instead of enjoying the sport as a form of entertainment and relaxation, I become stressed and annoyed.

However, the path to real happiness lies in self-awareness and self-management, not abrogating responsibility for self-control to some external event or the performance of a sporting team.

Reducing identification and loss of control over emotions

How do you reduce the identification with a sporting team if this identification often leaves you upset or, occasionally, on a high?  To me, the starting point is to recognise the level of identification involved and what “rewards” come with this identification.  It means naming the feelings involved and choosing to take back control by reducing my level of identification with the team.

Sometimes, it is as if identification with a sporting team is a way to fill an emotional void – to attempt to replace disappointment and frustration with elation and happiness.  However, the reverse can happen so that disappointment and frustration only deepen in the event of a loss by the team.

As we grow in mindfulness through meditation on our emotional responses in these situations, we can gain the necessary insight and self-awareness to reduce the power of identification and take back control of our emotions through self-management.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of JakeWilliamHeckey on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Slow Down for Gratitude

In the previous post, I discussed being mindful at work.  Among, the suggested ways to be mindful in this environment were slowing down and being grateful.  If we slow the pace of our life wherever we are, we can focus on gratitude and develop not only a positive outlook on life but also the resilience to bounce back from setbacks, challenges and difficulties.

Diana Winston, Director of Mindfulness Education at UCLA’s Mindful Awareness Research Center (MARC), maintains that mindfulness is very much about living more in the present moment.  In line with this view, she explains the nature of mindfulness in the following way:

Mindfulness is about paying attention to our present moment experiences with openness and curiosity and a willingness to be with what is.

Diana provided this explanation when introducing a gratitude meditation as part of the UCLA’s free, weekly Mindful Awareness Podcasts.   In this podcast she highlights the value of being grateful for the small things that make up our daily lives, from moment to moment.

Gratitude for the small things in life

It is not a big deal to be grateful for the small things in our life that we take so much for granted.  We can overcome this lack of appreciation through overfamiliarity by slowing down what we are doing and expressing appreciation for the small things in our lives.  This can be done as part of a meditation process or “on-the-go-slow”.

Firstly, we can focus on our senses and the wondrous world that is open to us through sight, sound, touch, taste and hearing.   With sight alone, we have access to colours, shapes, lightness and darkness and the never-ending variety of the sky, the flowers and trees, the birds and the animals we encounter in nature.

With hearing, we can access a very wide variety of sounds, the nuances in people’s voices, the chorus of birds and the buzz of life around us.  Recently, I was playing a game of tennis against a young man who was deaf and his sister, and it prompted me in the moment to be grateful for my hearing.  He communicated with his sister by sign language but was unable to communicate with myself and my partner except by hand movements and limited facial expressions.  His hearing impediment clearly affected his game.  On reflection, I am now conscious that he could not hear the sound of the ball leaving the racquet and be able to judge the speed and distance of the ball that comes with hearing this sound.  So, there is a lot to be grateful for with the sense of hearing.

On another occasion, I was playing tennis with a male partner who was becoming increasingly agitated and frustrated with losing points because of his lack of timing and coordination.  The temptation was to join in with him and express my own frustration at my own lack of timing – negativity is contagious.  However, for once, I just expressed gratitude that I could be playing tennis after a long layoff, that I could run and still play some good shots.  I sensed, too, that my partner gained better self-control by the end of the game through the influence of my calmness and focus – positivity is contagious. If we slow down, and savour the moment and what we have, we can achieve better self-management through control over our emotions and our responses.

As we grow in mindfulness, we can more often be-in-the-moment, and develop our positive outlook on life and build our resilience in the face of setbacks, whether at work or play.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of dh_creative on Pixabay

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You Are Traffic Too!

In one of her presentations, Sharon Salzberg tells the story of driving a friend somewhere and being held up by a traffic jam.  Sharon became increasingly agitated and frustrated by the delay caused by the congestion.  Her friend turned to her and said, “Sharon, you are traffic too”.

This is a great illustration of what Sharon describes as the “centrality” of ourselves.  We forget that we are part of the problem we are complaining about – that we too are the traffic.  By being in the traffic queue, we are contributing to the traffic problem.  However, we see the other vehicles as the ones that are holding us up – what right have they got to be there when we are trying to get somewhere else?

We are entirely focused on our needs in the situation and the impact of traffic delays on us.  We are unaware and unconcerned about the needs of the other drivers and passengers who are also delayed by what is happening (or not happening) on the road we are on.

Traffic delays create a great opportunity for mindful connection.  We could think about frustration of the needs of other people in the traffic queue who are also delayed – rather than obsessing about the frustration of our own needs.

We could think of someone trying to get to see a dying relative for the last time, someone going to the hospital to give birth, someone missing out on an important job interview that they were a “shoe-in” for, someone else going to a specialist’s surgery to find out the results of the diagnosis of a potentially life-changing disease or someone experiencing some impact that is less dramatic.

This process takes us outside of ourselves and our concerns and enables us to become other-centred.  It reinforces, too, our interconnectedness – we are all impacted by the traffic delay for different reasons and to different degrees.

If we cannot readily begin to think of the frustrated needs of others in the situation, we can always begin with mindful breathing to slow down our emotional response to the situation and to bring a degree of mindfulness into play.

Having regained some degree of self-control, we can increase our self-awareness and improve our self-management by adopting the complete process of SBNRR (stop, breathe, notice, reflect, respond) that we described previously.

As we grow in mindfulness, we become increasingly aware of the opportunities in everyday life to be mindful.  We can more readily notice and act on opportunities to grow in self-awareness and self-management if we have actively developed our level of mindfulness through meditation practice and conversations with ourselves.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Gellinger on Pixabay