Compassion and Neuroscience

In her presentation for the Mindfulness & Meditation Summit, Kelly McGonigal discussed The Neuroscience of Compassion.  Kelly is the author of The Science of Compassion and The Upside of Stress.

Kelly maintains that for compassion to be realised and sustained, the following six conditions must be present:

  1. awareness and recognition of suffering
  2. feeling of concern for, and connection to, the one who is suffering
  3. desire to relieve suffering
  4. belief that you can make a difference
  5. willingness to respond or take action
  6. warm glow/sense of satisfaction

She spoke about how compassion unfolds in the body, a mind-body state that has been verified by neuroscience.  Throughout her presentation she drew heavily on a neuroscience model of compassion developed by Ashar, Andrews-Hanna, Dimidjian & Wager (2016).  This systems-based model of the brain shows how the core functions of compassion are manifest in different parts of the brain, and each function can activate multiple parts of the brain simultaneously.

The three core functions identified in the neuroscience model of compassion are:

  1. Social cognition
  2. Visceral/emotional empathy
  3. Reward motivation

Social cognition has to do with the cognitive aspect of our social interactions – in other words, “how people process, store, and apply information about other people and social situations”.  Visceral/emotional empathy, on the other hand, is the emotional response generated in us when we connect with, or feel concern for, someone who is suffering.  Reward motivation relates to the personal, intrinsic satisfaction – warm inner glow – experienced when we are compassionate (which serves as a motivator of compassion).

Kelly maintains that all three brain functions have to be present, and effective, for sustainable compassion towards others and they need to be in balance.

For example, what potentially impedes effective social cognition is “dehumanization” of the observed individuals as a result of “unconscious bias” influencing our perception of others who differ in race, age or gender, or even in the sporting team they support.  Kelly reports, as did Dr. Richie Davidson, that meditation practices – such as loving-kindness and compassion meditation – can reduce such implicit bias and provide a more balanced social cognition that is not blind to the suffering and needs of a particular group.

Visceral/emotional empathy has to be balanced with reward motivation that can occur with compassionate action.  Kelly reports research that shows that if people are trained in empathetic meditation, without experiencing the reward component of compassion, they can potentially experience “empathetic distress”- a form of emotional overload resulting, in part, from too close an identification with the sufferer without the reward relief experienced through compassionate action.

This last imbalance resulting in “empathetic distress” has been observed in people in helping roles in difficult situations, e.g. war arenas.  Where helpers do not experience, or stop experiencing, the intrinsic rewards of compassionate action, they are prone to “burnout”.  Burnout occurs when we exhaust our reserve energies as a result of trying to close the gap between effort and intrinsic reward, in other words, we start working harder and harder for less and less positive outcome – we perceive that we are ceasing to make a difference.  Research has been shown that for sustainable compassionate action in these difficult arenas, helpers need to experience “reward motivation” – the intrinsic satisfaction sometimes experienced as  a warm inner glow.

Another important insight from neuroscience mentioned by Kelly is that we do not need to have self-compassion to be compassionate towards others.  Increasingly, compassion towards others is seen as an innate human capacity.  On the other hand, we seem to create all kinds of barriers to self-compassion such as fear, anxiety or anger.   Kelly maintains that the biggest barrier to self-compassion is the absence of the reward satisfaction when people feel the suffering of others, but do not experience the warm glow from taking action that makes a difference to someone’s suffering.

In summary, as we grow in mindfulness through loving-kindness and compassionate meditation, we can reduce our unconscious biases, free ourselves from the inertia of “empathetic distress” and open our minds and bodies to compassionate action resulting in reward motivation that will sustain that compassion over time.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: Courtesy of johnhain on Pixabay

Levels of Meditation

Noah Levine, discussed different levels of meditation during his presentation for the Mindfulness & Meditation Summit.  His topic was, Breaking the Addiction to Our Minds.

Noah identified three levels of meditation – (1) foundational – focus on breathing and grounding in the body, (2) second level – awareness of pain/suffering/attachment, (3) third level – overcoming the addiction to our minds.

He led listeners through a 10-minute meditation practice that was focused on the foundational level – mindful breathing.   This was an excellent meditation with skilful guidance.

Noah made the point that while there is no ideal amount of time for a meditation practice, starting somewhere in terms of time allocation is really important. He suggested that twenty minutes could be a starting point to realise some of the reinforcing benefits of meditation.  However, his strong recommendation is to aim for 45 minutes as a goal to attain because, in his experience, significant shifts/movements can occur in the last 10 minutes of this extended meditation period.

He cautions against expecting quick results and major shifts in the early stages:

Mindfulness is a gradual, systematic training that through our own efforts lead to these insights [about the impermanence of everything] and transformative wisdom [that recognises our addiction to our minds].

Noah points out too that addiction to our minds is different from other addictions such as addiction to smoking, drugs or food.  As he explained from his own experience, many addictions can be overcome through abstinence – but this is not true of addiction to the mind and thinking.  Like breathing, thinking occurs independent of us and is an essential part of our human existence.  The problem arises when we allow our mind, our thoughts, to control our lives without the highly developed skill of discernment.

A particular insight that Noah offered is that reflection – reviewing, evaluating, planning – is not mindfulness.  For me, as an action learning practitioner and teacher, reflection is integral to my daily way of life, whether it is concerning how I play tennis, conduct a workshop or engage another person in conversation.  Reflection is still an act of (critical) thinking, which – though necessary to life and professional practice – is not mindfulness.

I think a key learning from Noah’s presentation is that we grow in mindfulness gradually as we develop our meditation practice to the point where we are able to overcome addiction to our minds and the process of thinking.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Realising the Benefits of Meditation

In an interview with Tami Simon as part of The Mindfulness and Meditation Summit, Dr. Richie Davidson spoke of the positive impacts of meditation both on our behaviour and our brain.  His presentation was based on the book, Altered Traits, that he co-authored with Daniel Goleman.

Among the many points that Dr. Davidson makes is the statement that there is a distinct increase in benefits gained for people who undertake retreats in addition to engaging in daily meditation practice. He surmises that the benefits are broader and more sustainable for retreat practitioners because we are invariably away from our normal daily environment and the associated reminders and triggers and are assisted by a leader who can guide us and provide feedback.

However, you do not have to go on retreat or undertake 10,000 hours of practice like full-time, contemplative monks, to realise the benefits of meditation.

What is important is sustaining practice – daily practice to build new habits and enhance our brain functioning.  The benefits grow with regularity of practice and the longer we sustain meditation practice in our lives.  So, the more experienced meditators are likely to gain greater benefits than those who persist only over a short period of time.

Scientific research has reinforced the positive impact of meditation on our behaviour .  We are better able to maintain focus and handle stress, are less reactive to triggers and more resilient in the face of difficult situations.  While we retain the capacity to experience the whole breadth of emotions [and may increase our capacity for expression of emotions], we are more in control of our response to these emotions.

A key behavioural change that has been evidenced in research is the reduction in “unconscious bias” and the negative impact of associated assumptions.  Dr. Davidson stated that the research highlights the fact that these particular changes “endure beyond the meditative state” and pervade a person’s life and way of being-in-the-world.

As a person practices meditation more and more, the positive after-effects become more enduring and habituated.  Dr. Davidson instanced the personal benefit of meditation for himself as a “reduction in volatility at work” in response to workplace triggers – a behavioural change readily acknowledged by his colleagues over time.

As we grow in mindfulness through sustained meditation practice, we are able to realise not only increasing benefits but also benefits that are more enduring and integrated into our daily behaviour and daily lives.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Being Mindful

When we first hear the idea of “being mindful”, we tend to associate the concept with thinking.  If we are asked to do something mindfully, we assume that this means tackling a task with a clear plan of how we will do it, having a contingency plan if things go wrong and being conscious of the consequences, intended or unintended, of our actions.

In contrast, “being mindful” in the context of mindfulness training involves being fully present and paying full attention to some aspect of our inner or outer landscape.

It is the opposite of being “lost in thought” – absorbed in the endless procession of ideas that pass through our mind, minute by minute.  Being mindful actually means shutting down our thoughts, being fully present and paying attention to our breathing, walking, eating, perceptions or some aspect of our body.

In somatic meditation, for example, we are focusing on our body through practices such as the whole body scan. This requires us to still our mind and focus our attention progressively on different parts of our body and release tension in our muscles as we undertake the scan.

Mindful breathing requires us to pay attention to our breathing while letting distracting thoughts pass us by. We need discipline to maintain our focus and avoid entertaining our passing thoughts.  They can be viewed as bubbles of water floating to the surface and disintegrating.

Being mindful builds our ability to focus, to be present in the moment.  As we grow in mindfulness through mindful practices, we gain the benefit of clarity and calm in situations that would normally cause us stress.  Mindfulness also contributes to our health and well-being, builds our creative capacity and enables us to experience a pervaisve sense of happiness.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: Courtesy of johnhain on Pixabay

Fear of Awareness Training

We all have fears and doubts when we are experiencing something new – whether it’s travel overseas, a new job, moving to a new home in a new location or country, meeting a new partner or participating in a training course. So, it is perfectly natural to have an approach/avoidance relationship with a course in awareness training.

Jack Kornfield and Tara Brach, creators of the Power of Awareness Mindfulness Training, are very conscious of what people are experiencing when they begin to look at the possibility of undertaking their online awareness training course.

Potential participants are concerned that they cannot fit the seven-week course into their busy lives.  They question whether their knowledge and understanding are advanced enough for them to be doing an intensive course, whether they will be able to keep up to the others in the course or whether they will be able to contribute effectively to the group or individual coaching sessions.

One of the greatest fears can be that they will expose their weaknesses, deficiencies or lack of knowledge and skill – that they will potentially make a “fool of themselves”. They may also fear that they may discover something about themselves that they do not like.

The facilitators provide some assurance that the course is planned in detail to enable people to progress through bite-sized chunks, at their own pace, and with lots of support. Videos, written exercises and meditation practices are readily available for use during the course and for ongoing practice afterwards.

Jack and Tara also point out that our doubts and fears are the very “bread and butter” of the course, as these negative emotions are often what holds us back from realising our potential and enjoying innate and pervasive happiness.

The first step then is facing our fears and doubts in a mindful way and informing ourselves of what the course provides and how to make the best use of the resources and support provided.  Ultimately, it comes down to “having a go” – to open up the opportunity to explore the depths of our inner landscape.

The rewards in doing awareness training are potentially very rich and create the possibility of a more enriched and fulfilling life. As we grow in mindfulness and awareness we can experience greater clarity, calm, insight, creativity and peace.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay

Awareness and Happiness

Tara Brach and Jack Kornfield, when talking about the power of awareness, identified happiness as a very significant outcome of awareness training.  They explain this outcome in terms of three elements of awareness:

  1. being present
  2. overcoming negative bias
  3. appreciation and gratitude

Being present

If we live in the present, we are not encumbered by anxiety and fear about the future or disappointment and depression about the past.  “Now” is the focus and source of our wellbeing.  Both Jack and Tara point out the Dalai Lama as a prime example of happiness and joy (despite suffering as a result of the loss of culture, freedom and religion by his beloved country of Tibet).

After publishing his book on happiness, the Dalai Lama was asked what was the happiest moment of his life, and he replied after considering the question, “I think now”.  There is a stillness and calm and associated happiness with being able to be “in-the-now”.

Overcoming negative bias

Neuroscience has established that part of our genetic make-up is a negativity bias – we tend to see the negative in a situation and perceive threats even when there are none.   In the past, this has served the human species well and helped our species to survive.   Nowadays, it works against our happiness because we can easily overlook the positive and be blinded by a focus on what is wrong or not working out as we had planned.

As we grow in mindfulness and awareness, we are more readily able to focus on the positive in our lives and overcome our negative conditioning.   We are also better able to evaluate potential stressors and see them for what they are.   This opens us up to enjoying our life more and experiencing happiness more regularly.

Appreciation and gratitude

Awareness opens our minds and hearts and enables us to appreciate the good in our lives and express gratitude for what we have in terms of fitness and health, relationships, our lifestyle and our environment.  We become increasingly conscious of what surrounds us and become more open to joy and happiness.

Appreciation and gratitude serve as barriers to envy and resentment which can so readily diminish our happiness and destroy joy in our lives.

Jack Kornfield explains how mindfulness practices and awareness training increase the capacity for happiness in our lives:

These practices and trainings are really an invitation to allow not only well-being, but the innate happiness that appreciates the sunset and the reflected colors in the windows as the sun goes down, or in the puddles there on the street and the splashes and the smiles of the children as they stomp in the water and the mystery of life.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of AbelEscobar on Pixabay

Awareness: Managing Difficult Situations

Jack Kornfield and Tara Brach, when discussing their Awareness Training Institute, spoke of the power of awareness to help us manage life’s difficult situations.

They each discussed situations that they had experienced that challenged their personal resources and capacity to cope.

A difficult situation may entail dealing with grief, feeling totally inadequate in the face of a challenging health condition, experiencing intense fear over diagnosis of a chronic health condition or feeling depressed by a physical disability that prevents you from doing the activities that give you satisfaction and joy.

Jack and Tara explained that they use a metaphor to help people tap into the power of awareness for managing difficult challenges.  The metaphor they use is “ocean and waves”.  The ocean is the depth of personal resources and abounding love that we have access to, while the waves are life’s challenges that create disturbances in the otherwise peaceful ocean.

They maintain that through awareness training, you are able to ride out the waves and rest in the ocean of your personal resources and surrounding love.  Awareness enables you to step back and see yourself experiencing pain, fear or depression and to accept the situation for what it is.

Awareness brings with it increased personal resources and the capacity to immerse yourself in the love and kindness that surrounds you.  Tara and Jack report that, through developing skills in awareness, they have been able to help people in hospice situations to experience calm and peace despite facing their impending death.

As Tara Brach explained:

So that’s one of the blessings I’ve found over and over again in this [awareness] practice is that I might have a reactivity to different difficult circumstances and, without too much lag time now, there’s this remembrance of, “Oh, just stay. Just meet this with these two wings of noticing what’s happening and kindness, and in time – it’s not always right away – there’ll be a relaxing back open into a real space of presence and a feeling of, ‘There’s room for this.'”

As we grow in mindfulness and awareness, we are better able to manage difficult personal situations and do that sooner.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

The Power of Awareness

In an interview with Tami Simon, Jack Kornfield and Tara Brach share their insights on The Power of Awareness to Change Your Life.   In exploring these ideas, I will be building on my previous post based on Albert Flynn DeSilver’s ideas about developing mindfulness and awakening through writing.

Jack & Tara have developed together an online course on The Power of Awareness Mindfulness Training.   They each bring to the training discussion and resources, more than 40 years of experience in mindfulness and awareness practice and training .

The first question that exercises your mind when you hear about what Jack and Tara offer is, “What is awareness?”  It is not something that can be accessed by definition or thought alone, because it is an experience of a stillness within, a quiet place that precedes thought and sensation.  It’s that realisation that you, the whole person – not a part of you – is aware of your thoughts and sensations as you are experiencing them.  As Tara explains:

Awareness is the silence that’s listening to the thoughts or listening to the sound; it’s more prior to any of the felt experience through our senses…And you can begin to intuit that there is a space of knowing that is always here and that we are not always aware of it, but it’s here.

That is why The Awareness Training is highly experiential with guided exercises and personal journaling to make explicit the learning and develop deeper insights.

In summarising the ideas presented in this interview, I have identified two key areas that manifest the power of awareness.

Sense of self – changing the narrative

Both Jack and Tara shared what was happening for them prior to awareness training.  They discussed their negative thoughts and the stories they told themselves which served to diminish who they actually were and what they were capable of.   They spoke of the constraints of their own narrative and the expectation entrapment that locked them into particular patterns of thinking and behaviour.

They see awareness as creating freedom from habituated denigration of self and the realisation of a real sense of self and creative capacity.   They maintain that through developing awareness, we can change our self-deprecating narrative, as we step back from our thoughts and perceptions and allow our true selves to emerge.

Relationship building

As we grow in mindfulness and awareness, we are better able to identify and manage the space between stimulus and response.  We gain a deep insight into what we bring to a relationship and the associated conflicts – we become more aware of our habituated responses in a conflict situation.  We gain a clearer realisation of our self-talk, our tendency to defensiveness, our self-protection born of childhood experiences and our inattentiveness when experiencing conflicted emotions.

Added to this self-awareness, is a clarity about our projections and assumptions about the other person and their behaviour, increased capacity to pay attention to the other person and an openness to their needs and perceptions.

Awareness enables us to deepen our relationships, as it frees us from habituated thoughts and responses and opens up the capacity to listen empathetically and respond creatively.

So, as we grow in mindfulness and awareness, we discover our true self and its potentiality and are able to deepen our relationships through a stronger sense of self and a heightened sensitivity towards the other person in the relationship.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of  johnhain on Pixabay

Writing: A Pathway to Mindfulness

Albert Flynn DeSilver has written a book titled, Awakening through Writing:  The Space Between the Words, as a wake-up call to the power of writing as a means for exploring our inner landscape.

In an interview with Tami Simon, Albert identified some of the key messages in his book and I want to reflect on them here.

Time as a Construct

The concept of time is a human invention to enable us to communicate, collaborate and manage our lives singularly and collectively.  We need this agreed convention to be able to function in our world (and across the world).

However, own own sense of time – “I don’t have enough time”, “there are not enough hours in the day” – is a personal construction.  It is a consequence of choices that we make – the kind and level of work we choose to do, our commitment to the quantity and quality of our work, our family structure and established norms and rituals, and how we choose to spend our leisure or “left-over” hours.  It is a reflection of our prioritising, our sense of self-esteem and empowerment (“my time is not my own”), our goals in life, our need for recognition, our willingness and ability to negotiate “time” to meet our own needs.

When we discussed what you are going to do with the surplus in your life, we highlighted the need to create space in your life.  Albert reminds us that to realise the benefits of writing and meditation in terms of being able to achieve awakening or to grow in mindfulness, we need to look at the way we spend or “expend” our time.  We have to “make time” to engage in writing and meditation on a regular basis.

Assess your motivation – why write?

If your writing is aligned with your personal goals and values, you have a better chance of sustaining the effort through the ups and downs of life and the writing cycle.

I have to constantly remind myself why I write so regularly.  I’ve found that having multiple reasons for writing (some primary, others secondary) enables me to maintain the momentum.  So I have reflected on my motivation and identified the following:

  • to keep mindfulness at the forefront of what I am thinking about and doing
  • to use writing as a journey in self-exploration
  • to learn more about mindfulness and mindful practices
  • to engage my mind in learning new things
  • to share what I learn with others so that they can better handle life stresses and overcome the negative impact of depression and anxiety
  • to integrate what I have learned from my various roles in life – as a student, manager, trainer, educator & consultant
  • to help myself and others realise our creative potential
  • to better understand what I can contribute to creating a better world.

I used to say to my doctoral students, “Do your research on something that you are passionate about, otherwise you will not be able to sustain the effort through the vicissitudes of daily life”.  The same applies here if you are going to write on a regular basis, you need to be passionate about the topic and the audience.  The motivation has to come from you – not from what other people say you should write about.

Reading

Many of the great writers were great readers and this is often reflected in their books or novels.  You will often see writers quote poetry or the works of other authors to reinforce a point or introduce a new idea.

Reading can become a source of personal reflection, offer new perspectives on an issue, illustrate key ideas or points through life stories or act as a stimulus to your own writing.  I would include here podcasts and videos as a source of ideas.

I find that if I am stuck for a topic to write about or for something to say on a topic, I will read an article/ report that is relevant, watch a video or listen to a podcast as a way to stimulate my own thoughts and reflections.

Discipline

Albert stresses the importance of discipline to advance your writing and insights.  He points out that most great writers have a routine that fits their own lifestyle and personal work style.

You need to develop your own writing routine that will enable you to sustain the effort of writing.  Great writers often warn about not just writing when “you are in the mood”, but pushing through the emotional barrier in a disciplined way by sticking to your routine, even if ideas are not flowing.

It may sound trite, but the reality is to become a great writer, you need to write…write…write.

The immersive element

If you are able to persist with researching and writing about a topic or an area of interest, you gain the benefits of immersion – you see connections that you did not see before, you deepen your knowledge and understanding of yourself and the world around you, you improve your self-management (via discipline & insight) and you are better able to make a significant, original contribution.

You also gr0w in mindfulness and your capacity to be fully present to what is happening in your life and world.   Albert maintained, in his interview, that to make the commitment to develop mindfulness through writing requires courage:

I think for people to look inside, and to pause, and to really show up and be present in the world takes a tremendous amount of courage. And it seems to be more rare than ever, which is alarming. That’s why I’m so devoted to this work. Because I want to keep reminding people this is the most important thing we can do as human beings. Without changing consciousness and awareness, and having that positive influence, we’re really going to be kind of screwed as a species.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of  Engin_Akyurt on Pixabay

Creating a Mentally Healthy Workplace

If you revisit the previous post and listen to Goldie Hawn’s statement about the tools and skills that children are given in MindUP™ , you come to realise that she is creating the foundations for mentally healthy workplaces . As Goldie pointed out, she set about creating a new culture, conducive to world peace, by developing children as future leaders with dignity and humanity.

In their guide, Mental Health at Work, produced by Portner Press, the authors discuss the need to create a workplace culture that is conducive to developing and maintaining mental health in the workplace. What they identify as the elements that go into making a mentally healthy workplace culture align very well with Goldie’s focus and goals.

They also align very closely with the manager development work I have been doing over more than a decade with my colleague, Julie Cork.  The Confident People Management Program that we have been facilitating for over 2,000 managers is a longitudinal, action learning program of four to six months focused on people management skills.

To create a culture that is conducive to mental health in the workplace, requires, fundamentally, an awareness of, and willingness to address, the basic needs of staff.  Staff have three basic needs, (1) tell me what is expected of me, (2) give me honest feedback about how I am doing, and (3) provide me with the resources to meet the expectations of the job.

Job expectations

Clarity around job expectations is particularly critical for creating a workplace environment that is conducive to mental health. Much stress, conflict and mental illness is caused by unclear job expectations which are manifested in role confusion, role ambiguity and/or role overlap.

Communication of expectations should cover both performance expectations and behavioural expectations. Performance expectations, in terms of the quantity and quality of work to be done, have to be reasonable and not excessive. It is okay to establish high expectations as long as you enable negotiation of those expectations and provide the requisite level of support to achieve the desired outcomes.

The other aspect of job expectations is behavioural standards. It is one thing to communicate workplace values, e.g. professionalism, it is another thing to explain these values in behavioural terms so that staff understand what is required of them behaviourally. So for a value like professionalism, a manager would need to ask, “What does professionalism look like behaviourally in our workplace context?” (or, alternatively, “what would be considered unprofessional behaviour in our context?”).

Clarity around job expectations, both performance and behavioural, is a critical first step for a mentally healthy workplace.

Feedback

An essential component for a workplace culture that is conducive to mental health is regular feedback about performance and behaviour. This involves both positive and corrective feedback.

Positive feedback builds a person’s self-esteem and sense of self-efficacy. It respects and values their contribution and encourages positivity in the workplace.

Corrective feedback is designed to correct performance/ behaviour so that the staff member can meet the job expectations. If it is provided in a professional manner it can be generate respect – the focus being on the performance/ behaviour, not the person or their personality.

In both forms of feedback, it is important that the feedback is timely, specific, accurate and sincere.

Resources

It is unreasonable and damaging to mental health to provide staff with resources that are inadequate to enable them to meet job expectations – this includes the provision of training in both performance and behavioural requirements. In terms of assisting people who have mental health issues, it is important to provide access to independent, external health professionals to give adequate support for the individual involved. What is often overlooked is the need to train managers in how to deal with mental health issues in the workplace – resulting in managers experiencing undue stress and, potentially, burnout.

Listening for understanding

If a manager is to genuinely meet the needs of staff, they have to have skills in active listening. One component of this is empathetic listening skills – the ability to understand the emotions involved for the other person, to empathise with them and to work with them to help alleviate the associated pain where possible.

Being present

Underpinning the above elements of a healthy workplace culture is the capacity of a manager to be really present to their staff.  Listening for understanding, communicating expectations and providing feedback (both positive and corrective), require the manager to be in-the-moment and really present to their staff.

As managers grow in mindfulness, they are better able to create workplace environments conducive to mental health. Kindness and gratitude form part of the emergent skill-set and these, in turn, contribute mental health and happiness, not only for staff but also for the manager.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source:  Courtesy of johnhain on Pixabay