Rebuilding Trust Within Your Hybrid Workplace

Mark Mortensen and Heidi K. Gardner reported in a Harvard Business Review article that dozens of companies are reporting declining trust in the Hybrid Workplace model, both amongst employers and employees.  They point out that in the early days when the Pandemic hit, people were forced to work from home because of isolation requirements.  In that environment, when everything was in turmoil and everyone was “in the same boat”, there was a lot of tolerance and trust within organisations, despite the existence of some forms of hybrid workplaces.  However, now with the reduction in the Covid19 presence and associated risk, and the return to workplaces (for some of the time), the level of tolerance and trust has dropped. 

The authors attribute the decline in trust to a number of factors including the lack of preparedness of employees for home-based work (such as the absence of established routines), inadequate home technology, and the unpreparedness of organisations to facilitate information flow.  While the majority of people at some stage had to work from home (because of lockdowns), this prevented employers from choosing the most appropriate employees to work from home.  The problem now is that employees have the very strong expectation that working from home for some part of the week is part of their revised, return-to-work employment contract.   They have experienced the real benefits of working from home in terms of flexibility and reduction in travel time and associated costs.  Some employees experienced heightened productivity and the associated sense of accomplishment.

Now employers are faced with many more employees wanting to work from home with high expectations of this highly desirable condition being granted.  This then raises equity issues for employers in terms of who to allow to work from home now, the number of days that people need to be at work and what days of the week individuals will be allowed to work in their home environment.  It is interesting that in Brisbane City at present, Mondays and Fridays are very quiet traffic days (and there is plenty of parking at railways stations), while the other days of the week have returned to normal traffic flows and associated peak hours and delays.

Declining trust within hybrid workplaces

There is a problem that not everyone is suited to a work-from-home environment and not every home environment facilitates effective at-home work.  Desirable traits for work-at-home employees include initiative, ability to work autonomously, reliability, results oriented and resilience.  If employees lack the desired qualities to be effective working from home then a manager’s trust in their capacity and quality of output is eroded.

While people are working from home, there is a reduced opportunity for workplace relationships to develop through such random activities as the “water cooler chat” which has clear benefits for communication flow, collaboration and team-building.  The resulting limitation on relationship-building impacts on levels of trust and tolerance amongst co-workers.  

In the absence of “line-of-sight” for managers and supervisors there is a declining level of trust in how employees are spending their working day at home.  Many managers and supervisors report that they don’t trust their employees working from home because they “can’t see what they are doing”.   Mark and Heidi report that this has led to increased remote surveillance via electronic monitoring (e.g., keystroke counts) and virtual visual monitoring such as webcams and drones. All of which communicates to the employees that their managers do not trust them – which, in turn, impacts the reciprocation of trust (from employee to employer). 

How to rebuild trust in a hybrid workplace

There are many strategies for building trust within a team, especially in a hybrid workplace.  Below are some suggestions:

  • Create culture change: Lynn Haaland suggests that managers of hybrid work teams can actively promote a “speak up culture” so that issues are addressed in a timely manner.  The willingness to share what is not working well is even more paramount within the hybrid context as dissatisfactions can fester and lead to conflict and lower productivity.
  • Provide guidance for working from home: Many people have written about how to be productive while working remotely.  Managers can share the best suggestions and facilitate team exchanges of what works well for individuals in their home environment.
  • Demonstrate trustworthiness: Mark and Heidi stress the importance of understanding that trust is “reciprocal and bi-directional”.  This puts the onus on the manager to demonstrate trustworthiness in their words and actions and to align them so that they are perceived as congruent
  • Be empathetic: Jack Zenger and Joseph Folkman argue that empathy is one of the three key elements that build trust in a workplace team.  They explain that empathy can be displayed by resolving conflict, building cooperation, providing helpful feedback, and balancing concern for task with real concern for employees’ welfare.  Empathy also helps to build the manager’s own resilience in the face of the increasing demands of their hybrid workplace.
  • Adopt regular “check-ins”:  If the focus of these check-ins is staff welfare as well as progress on assigned tasks, this will demonstrate empathy and build trust.  This focus involves being prepared to really listen to how an employee is feeling, whether they are coping and what they need to rectify what is not working well.
  • Use collaborate planning processes: Collaborative planning processes such as Force Field Analysis (FFA) and Brainstorming facilitate on-going collaboration, the exchange of ideas and the development of a sense of connection.  Genuine Involvement in planning processes develops employee’s sense of agency and demonstrates that their views are valued, trusted and respected.
  • Establish cross-team projects: Going beyond the immediate team to develop cross-team projects with other teams that have a common interest, concern or problem, helps to build rapport and trust, to break down barriers and silos, and to generate new ideas and perspectives.
  • Be a good role model:  The Mind Tools Team suggest that being a good role model is central to rebuilding trust in the workplace.  This involves honesty, transparency, avoiding micromanagement, clearly communicating expectations and being a team player (not putting own promotion ahead of the team’s welfare). It can also extend to modelling working from home.
  • Undertake more conscious planning and thinking: Bill Schaninger in a podcast interview stressed the need for managers to put more planning and thought into how they manage their hybrid teams.  The world and workplaces have changed dramatically with the advent of the Pandemic and the way we manage has to be re-thought and re-designed.  We can no longer assume that it is “business as usual” but be willing to change and adapt and reinforce for employees that we are across their issues and the new demands on them.

Reflection

The demands on managers are increasing with the widespread adoption of hybrid workplaces.  Yvonne Stedham and Theresa Skaar maintain that what defines a leader is their capacity to see a need for change, make things happen, and encourage others to engage in actions and behaviors that create a “new reality”.  They argue that mindfulness is an essential trait/characteristic for leaders in these changing and challenging times.  Yvonne and Theresa, on the basis of a comprehensive literature review, contend that as managers grow in mindfulness they are able to shift their perspective (re-perceiving), increase their flexibility and cognitive capacity, regulate their emotions and behaviour, and grow in self- and social awareness.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Building Tolerance through Understanding

We have each experienced situations where someone seems to overact to what appears to be a minor stimulus – a sound, a sight, something said, or a gentle touch on the arm.   For example, I have seen people become hysterical while just observing a one-on-one facilitation process or hearing a very loud note sung close to them.  More than likely, we have each observed a disruptive person in a team meeting or training course, someone who is withdrawn and refuses to engage in conversation or someone who is overly aggressive.  Bruce D. Perry and Oprah Winfrey in their book, What Happened to You? maintain that understanding the impact of trauma on others helps us to build tolerance for what seems initially to be aberrant behaviour.  They argue that the foundation for that understanding is learning about how our brains operate.

Understanding how our brains work

Bruce illustrates the processes of the brain by showing an inverted triangle with the cortex at the top and the “lower brain” or reptilian brain at the bottom.  While the cortex enables us to think, create and plan and is conscious of time (past, present and future), the lower part of the brain has no sense of time but serves to regulate bodily functions.   The fundamental problem with our emotional and behavioural response to stimuli is that all sensory input (perceptions) are first processed in the lower part of the brain and interpreted there after matching with prior experiences (which are stored along with the emotional content).  This is why someone who shares a disturbing event with others can become quite emotional even when the event occurred many years before.

The associated problem is that sensory input (sight, sound, taste, touch and smell) can stimulate recall of a traumatic experience – “a powerful, frightening or isolating sensory experience”.  Bruce discusses a case study of a veteran of the Korean war experiencing Post-Traumatic Stress Disorder (PTSD).  The sound of a motorcycle backfiring would generate an “extreme survival response” such as immediately lying prone on the ground behind some form of shelter.  Bruce comments that what was originally an “adaptive protective memory” (for surviving in the trenches “where you had to keep your head down”), had become a maladaptive behavioural response.  The veteran’s life became “miserable” because he was frequently startled, always on the alert (scanning a room or the environment continuously) and often “jumpy”.

Maladaptive responses

Oprah pointed out that people like the veteran who have maladaptive responses to stimuli, often ask “What’s wrong with me?”  The book she has produced with Bruce, changes the focus to “What happened to you”.  Understanding what people have experienced and the depth of the impact on their lives helps to build tolerance and empathy, and ideally, compassionate action.  Bruce explained that for each of us “every moment builds upon all other moments that come before”.  The net result of our personal history shaping our brain’s development is that “each of our brains are unique” – our experiences, traumatic and otherwise, shape our perceptions of the world, what we feel and how we respond.

Oprah describes in detail her own traumatic experiences and maintains from her numerous interviews with people who have experienced trauma, that the result is often self-sabotage in the form of addiction, abuse, promiscuity or “the need-to-please”.  She argues that there is considerable work to be done by the individual and their therapist to identify the trauma-inducing event, the “evocative cues”,  and the related emotional and behavioral responses. 

Reflection

We can become more tolerant of other people if we acknowledge Bruce’s findings (developed through neuroscience and clinical practice) that “each of us sees and understands the world in a unique way” – and this conclusion applies to us also!  Our view of the world is not the only view nor is it necessarily complete, accurate or uncontaminated by our life experiences.  We are challenged to recognise our own fallibility, especially if we too have had traumatic experiences that will have shaped our perceptions and responses.  We can build our tolerance of others too if we work to understand what trauma does to the brain and its impact on behavioural responses.  Bruce suggests that we approach others with a degree of “curiosity”, wanting to understand what happened to them (not what’s wrong with them).  Frank Ostaseski, author of The Five Invitations,  encourages us to cultivate openness and curiosity – to replace criticism with understanding.

As we grow in mindfulness through reflection, journalling, research on trauma and meditation, we can develop greater openness and curiosity, increase our self-awareness (including of the impacts of trauma on our own emotional and behavioural responses) and cultivate understanding, empathy and compassion.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Finding Your Life Purpose

In his book, The Human Quest for Meaning, Paul Wong maintains that finding a unique purpose that transcends yourself and realises your full potential as one of the pillars of a meaningful life.   Identifying and pursuing your life purpose is a key ingredient to experiencing happiness in your life.  People often experience dissatisfaction and unhappiness if they are not able to use their core skills, knowledge, and experience in the pursuit of something that is meaningful and transcends themselves.  Each of us is attempting to create a meaningful story for our life that is not constrained by limiting, negative self-talk.

There are many pathways to identifying and pursuing your life purpose and each of us has to find our own path.  For some, the catalyst for finding their life purpose is a life crisis experienced by themselves, e.g., a life-threatening illness or major job loss; for others, the catalyst can be observing others experiencing extreme or destitute conditions.  Some people consciously pursue their life purpose through meditation and mindfulness practices and find the strength and sensitivity to pursue their life purpose.

Discovering and pursuing life purpose through nature

Ruth Allen, author of Grounded: How Connection with Nature can Improve Our Mental and Physical Wellbeing, tells the story of how she was totally absorbed by nature as a child and loved being amongst trees and wildlife.   Motivated by this love of nature, she decided to complete a degree in geology and undertake related PhD research.  However, she found that she ended up further and further away from nature as she pursued her research and work in a laboratory studying tiny samples through a microscope.  

Ruth lost the sense of the expansiveness and the interconnectedness of nature and her own connection with it.   She decided that to identify her true purpose in life, she had to get back into nature which she did over a number of years in forests and the wild.  She had lost her way and sought to rebalance her life through her immersion in nature.  She eventually discovered her life purpose as a counsellor and eco-psychotherapist helping other people to regain balance in their life through connection with nature.  She is able to use eco-therapies in her outdoor practice and to motivate others to connect to nature through her speaking, writing and adventure modelling.

Discovering and pursuing life purpose through meditation and chanting

Tina Turner tells the story of how she overcame the various traumas in her life through meditation and chanting.  She felt totally disillusioned with life and distressed by her abusive relationship.  By persistent, daily practice of Buddhist meditation and chanting, she was able to find the energy, insight, and courage to pursue her life purpose as a singer who moved people and a social activist through her work as co-founder and contributor to the Beyond Music Project which seeks to develop connectedness and unity through the celebration of cultural diversity. Despite her adversity, she was able to develop resilience and happiness in pursuit of a meaningful and rewarding life.

Motivated to a life of compassionate action after observing the desperate plight of other people

There are numerous instances where people have discovered their life purpose by observing the destitution, desperation, or debilitating life of others.  Here are some examples:

  • Nicolle Edwards and husband Gareth set up the domestic violence support service RizeUp Australia when they observed the plight of women fleeing domestic violence with their children.  Their focus is on providing the set-up requirements for emergency housing and they have established the charity to gather donations (money and furniture) to support their work in helping domestic violence victims transition into a different housing environment.  They have been surprised by the level of support that they have been able to muster through unified action in pursuit of what has become their life purpose.
  • Isabel Allende, in her recent book The Soul of a Woman, recounts how through her research of violence against women (including a visit to a small community of women in Kenya whose lives had been devastated by war and AIDS), she was moved to establish the Isabelle Allende Foundation whose mission is to empower women to “to secure reproductive rights, economic independence and freedom from violence”.  Isabel’s poignant and soul-searching memoir, Paula, written during her daughter’s fatal, porphyria-induced coma was an outstanding success and generated the income which Isabel used to create the Foundation.  She sees her life purpose as enabling women to be safe, valued and loved and to have empowerment through control over their own bodies and personal resources.  Isabel pursues her life purpose through her Foundation and her writing – she has written 26 books selling over 74 million copies.
  • Olga Murray, a highly successful and widely respected lawyer, was moved by the impoverishment of children in Nepal when she visited Kathmandu and observed their destitute conditions, including young girls being sold into slavery and prostitution during a Festival.   She established the Nepal Youth Foundation in 1990 to provide children who were the most impoverished with “education, housing, medical care and human rights.”   She has continued to work to support the Foundation in her 90’s and the Foundation continues to save girls from slavery through their “indentured daughters” program.
  • Goldie Hawn, through her own experience of panic attacks as a child, developed a very strong empathy for children suffering unhappiness and depression through mental illness.  She had used meditation throughout her own life to develop self-awareness and manage her own emotional stress and she became acutely aware of how mindfulness enables children to manage the stresses of their lives.  This led her to establish the Goldie Hawn Foundation which developed the MindUP program which employs educational programs to facilitate the well-being of children.  The programs for both children and teachers are soundly based on “neuroscience, mindfulness awareness, positive psychology and social-emotional learning (SEL)”.

Reflection

Many things can be a catalyst for discovering our life purpose and providing the energy and motivation to pursue it with courage and focused action.   As we grow in mindfulness through meditation, mindfulness practices and reflection on our life experiences, we can develop the insight to identify our unique purpose and the resilience to pursue it through compassionate action.

Hugh Van Cuylenburg developed the GEM pathway to happiness and resilience – gratitude, empathy, mindfulness – after a visit to a poor village in India.  He now pursues his life purpose as a motivational speaker and writer working with multiple organisations, including elite sport’s teams.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

A Pathway to Resilience and Happiness

Hugh Van Cuylenburg has written a life-changing book which Missy Higgins describes as “hilarious, inspiring and heartbreakingly vulnerable”.   Hugh is a great storyteller and his stories, provided both verbally and in writing, have changed the lives of thousands of people, from school children to elite sportspeople.  His book, The Resilience Project: Finding Happiness through Gratitude, Empathy & Mindfulness, provides a very clear pathway to resilience and happiness.  It is admirably digestible and eminently practical – which partly explains its amazing influence on so many lives.

Hugh summarises his pathway in the mnemonic, GEM, and the three powerful words that these letters represent – Gratitude, Empathy and Mindfulness.  He developed his approach while in India working as a volunteer teacher in an incredibly poor village – where children often could not go to school, had no shoes, little food and no electricity or sanitation.  He could not work out why the children at the school were so unbelievably happy despite their destitute conditions.  He found the answer by observing the children and their practices closely and discovered that their resilience and happiness had its foundation in gratitude (appreciating what they do have), empathy (showing care and concern for others) and mindfulness (being mindful and developing this through meditation).

His message has been taken up not only by schools throughout Australia but also by elite sporting clubs such as the NRL team, Melbourne Storm and the AFL team, Collingwood.  He tells the story, for example, of a Collingwood player who wrote a three-letter word on his wrist to remind himself during a game of the things that he is grateful for so that he could push aside negative thoughts and anxiety that arise when engaged in a highly competitive match.   

Hugh’s pathway to happiness and resilience applies to each of us in our everyday life.  The three elements of his approach are not new – we have covered many aspects of these in this blog as the result of the work of many other people.  What Hugh presents in simple, digestible language and illustrative stories, is a very clear pathway integrating the three GEM elements that can be practised daily and that are mutually reinforcing – just like exercising, appropriate nutrition and yoga/ Tai Chi are mutually reinforcing, with each of these elements building on, and assisting us to achieve, the others.

The GEM pathway to happiness and resilience

Hugh refined his approach when he completed a Master of Education by focusing all his study and assignments on the mental health and wellness of adolescents.  He was also able to learn about the neuroscience that underpinned his approach (he provides references to the scientific papers in his “Notes” at the end of the book).

What was a catalyst for Hugh’s passionate pursuit of the issue of resilience was his own traumatic experience as a teenager trying to cope with his younger sister’s anorexia nervosa.  At the time, he did not understand what was happening to her and why she behaved the way she did, and did not show empathy for her plight.  He failed to realise that she was mentally ill, not just suffering a physical malady, malnutrition, that could be overcome just by eating more.  He became acutely aware as an adult of the “concentric circles of suffering” (for siblings, parents, friends, and teachers) that mental illness can create.  

I will discuss each of the elements of GEM below:

Gratitude – Hugh suggests that this means appreciating what we have rather than focusing on what we lack.  He tells the story of Stanzin, one of his students in India, who despite his impoverished circumstances was grateful for everything in his life – his gratitude was pervasive and continuous.  Stanzin often pointed out to Hugh things that he was grateful for – his friends, being able to go to school, having shoes to wear and even receiving a plain bowl of rice for lunch. He was incredibly grateful for his rusted, broken-down play equipment (such as a swing) – something that in our Western society would initiate a complaint.  Stanzin focused on what he had, not what he did not possess – avoiding negative emotions of discontent, resentment, or anger, and developing a positive mindset. 

Hugh recommends a daily gratitude journal as a way to build resilience and happiness.  This is a recommendation and practice of many people.  In the previous post, I spoke of the twice-daily practice of gratitude journalling of Lindsey Stirling, the hugely successful songwriter, violinist, and dancer.  Gwen Cherne, the first Commissioner for Veteran Family Advocacy, who agitates for veterans and their families battling mental stress, stated that she writes a gratitude journal every night (her story is featured in the Weekend Australian Magazine, March 6-7, 2021, pp.13-16).   Hugh, Lindsey, and Gwen have each experienced considerable trauma in their lives and each has shown the resilience to be able to “bounce back” and experience happiness in pursuing their life purpose in contributing to the welfare and joy of others.

Empathy – being able to feel for others by consciously thinking about what they might be experiencing intellectually and emotionally.  Hugh points to the neuroscience that reinforces the fact that practising empathy develops kindness and motivates compassionate actionSimon Sinek suggests that in a work situation an empathetic leader is “more concerned about the human being not their output”.  The young boy Stanzin, who made a lasting impression on Hugh, was continuously empathetic – going out of his way to help others in need, e.g., sitting with children who were alone during the lunch hour.  Hugh recalled that in contrast, he himself was not empathetic to his young sister as a teenager and was not able understand her suffering and feel with and for her.  A key component of empathy is deep listening – openness to other’s stories and their perspectives.

Mindfulness – being present in the moment while adopting an open, curious, accepting, and non-judgmental attitude.  Hugh learned through his experience in India that practising mindfulness through meditation was a way of “taking greater control of your mind and, therefore, of your life”.  The children in the village school where he taught began each day with a 30-minute meditation,  At first, he was sceptical about the practice but soon found that he could focus so much more on the present moment, and not become absorbed by anxiety about the future or depression about the past.  He found that Stanzin was a living example of the benefits of mindfulness meditation.  The young boy would be constantly mindful of what where the positive things in his village life.  Mindfulness develops both gratitude and empathy.  

Developing the GEM pathway to happiness and resilience

In his book, The Resilience Project, Hugh provides a section at the back where he offers some exercises that can help us to develop gratitude, empathy, and mindfulness – some of which he has used in schools throughout Australia.  The Coles Group have implemented a range of practices drawn from The Resilience Project. 

Simon Sinek suggests that a simple way to practise empathy in everyday life is to let the person into traffic ahead of you if they are stuck in a side street or are attempting to cut in front of you.  He argues that you never know why they are trying to enter the traffic or are in a hurry to get somewhere.  They could, for example, be dealing with an emergency – a sick parent/child, an accident at home, someone dying in hospital, or anxiety about a child stranded at night at a lonely, dark railway station. 

Reflection

Taken together the elements of the GEM pathway can lead to happiness and resilience.  The stories Hugh tells, and the research he draws on, reinforce the benefits of his approach.  The widespread adoption of the principles of The Resilience Project attests to its effectiveness. 

Hugh also stresses the importance of connection and has exercises that can help us renew our connections given that they have been eroded through social media and the distancing created by the pandemic.  He stresses that practising GEM is even more urgent in these challenging times.  He maintains too that we must go beyond connection itself and take wise and compassionate action to redress the suffering and pain of others, e.g., asking “R U OK?”

As we grow in mindfulness through meditation and practising gratitude and empathy, we can develop self-awareness, self-regulation and compassionate action and gain increasing insight into our life purpose. As Hugh observes, every challenge is an opportunity to realise our potential and our capacity to contribute positively to the lives of others.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Sound Meditation and the Power of Music

In previous posts I have discussed the role of music as a pathway to mindfulness focussing on the features that music and meditation have in common such as inner harmony, patience and deep listening.  Alexandre Tannous has researched the role of music in therapy, in different cultures and philosophical perspectives.  In a recent presentation for The Being & Doing Summit, he emphasised the power of music to heal, express emotion and deepen our awareness.  He provides a range of sound meditations through his album, Sound Submersion – Volume 1, which incorporates musical instruments, such as the Tibetan Singing Bowl, that produce overtones.

Sound therapy

Sound therapy uses sonar frequencies to reignite and re-balance the energy frequency in the body.  It can lead to healing and deep calm by enabling people to use the body’s natural healing powers to promote health and inner harmony.  The applications of sound therapy are numerous, including its use with dementia and Alzheimer patients to stimulate memory recall.  A social worker, Dan Cohen, discovered the power of music, aligned to personal preference, to help Alzheimer patients to access memories that have been locked away and normally inaccessible to them.  The story of this amazing research was captured in the film, Alive Inside: A Story of Music and Memory.  Sound therapy has also been used very effectively with seriously wounded veterans who can recapture or learn the skill of playing a musical instrument and discover a way to express their thoughts and feelings through music.

As an ethnomusicologist, Alexandre has travelled to over 40 countries to study music in different cultural and social settings.  While he acknowledges that sound therapy has had a major resurgence in recent times, he maintains that it is an ancient practice, especially in Eastern philosophies.  Alexandre explains that sound therapy often involves overtones, sound freqencies over and above a fundamental frequency, that we rarely hear because we are unaware of them and because the fundamental frequency is so strong that it dominates our hearing.  Alexandre’s music compositions focus on “overtone-emitting” musical instruments such as the Thai Gong employed in Thai and Burmese temples.

Sound and mindfulness

Alexandra’s audio recordings provide the basis for sound meditations using different instruments. He identifies multiple benefits of sound meditation based on his extensive research over many years.  Among the benefits are the development of inner harmony and equanimity, “ability to access and release trauma“, capacity to break habituated behaviour patterns that are unproductive, enhancement of self-awareness, development of higher levels of consciousness and stimulation of empathy and compassionate action.  In the final analysis, sound therapy builds our awareness muscle through enhancing our concentration, listening and focusing skills.

As with other forms of meditation, there will always be intrusive thoughts. Alexandre suggests that we just let them pass, not entertain them and return to our focus on the music.  Sound is truly transformative and if we adopt a deep listening posture during our sound meditation, it can improve our mental health and overall well-being.

Reflection

We often overlook the power of sound to deepen our consciousness and heal our mind and body.  As we grow in mindfulness through sound meditation, we can enrich our lives in multiple ways, not the least of these is enhancing our self-awareness and awareness of others.  Through sound meditation, we can build the capacity to deal with the waves of life – the ups and downs of everyday existence.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Understanding the Science of Compassion

In her presentation on The Science of Compassion during the Mindful Healthcare Summit, Kelly McGonigal highlighted the body-mind impact of compassion and compassion training. Over the past 10 years she has worked with the Stanford Center for Compassion and Altruism Research and Education in the capacities of researcher and educator. Kelly was a co-author of the Stanford Compassion Cultivation Training [CCT] and has undertaken research into its impacts on mind and body.

The mind-body effects of compassion training

The research undertaken by Kelly and her colleagues highlights the effects of compassion training on the mind and body. Kelly summarised these effects as follows:

  1. The process of compassion starts in the primitive part of the brain, the amygdala, which registers a form of “sympathetic stress”, experienced by the observing individual as sadness or suffering. At this stage a person can become overwhelmed, particularly where they become too identified with the person who they perceive as suffering in some way, e.g. through grief, chronic physical illness, relationship breakdown or mental illness. The person who is experiencing overwhelm may adopt flight behaviour by distancing themselves (mentally and/or physically).
  2. The next stage involves the pre-frontal cortex and other parts of the “midline structure of the brain”. Here the sympathetic sufferer, through a process of “social cognition”, can separate themselves from the perceived sufferer. They recognise the suffering of the “other” and understand that they have a relationship to that person (as part of humanity) but are quite distinct from that other person – they don’t take the suffering on-board or “own the suffering” of the other person. This ability to achieve separation mentally is critical for the balance and welfare of the observer and is foundational to their willingness and ability to act to relieve the suffering of others. Without this balance, the observer may experience what Richard Davidson described as “empathy fatigue”.
  3. When we actually take compassionate action to relieve the suffering of another, we experience the “reward system” – our brain releases dopamine which make us feel good, hopeful and courageous. It thus serves to strengthen our motivation to redress the suffering of others. It activates “the approach motivation system of the brain” – motivating us to act on environments that we experience as unjust or toxic.

As we grow in mindfulness through compassion meditation and compassion training, and take action to redress the suffering of others, we can experience an increasing capacity for compassionate action and strengthening motivation to act on unjust or toxic environments.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Compassion: Exploring “Where Does it Hurt?”

Tara Brach in presenting during the encore of the Mindful Leadership Summit, discussed the nature of compassion and how to develop it through mindfulness.  Tara’s talk was titled, “Radical Compassion: Awakening Our Naturally Wise & Loving Hearts“.  She highlighted the fact that our limbic system (emotional part of our brain) often blocks our compassion.  She offered a short meditation to help us to get in touch with understanding ourselves and to free up our “naturally loving” and compassionate heart.

Perpetuating the “Unreal Other”

Tara spoke about our tendency, and her own, to negatively impact close relationships through treating the other person as an “unreal other”.  This involves being blind to their existence and needs because of our pursuit of our own needs for reassurance, confirmation of our own worth, sense of power and control or many other emotional needs that arise from our desire to protect our self-esteem.   This preoccupation with fulfilling our own needs leads to judging others, instead of showing compassion towards them.

At the same time, we are captured by the “shoulds” that play out in our minds through social conditioning.   The “shoulds” tell us what we should do or look like, how to behave or what to say.  These mental messages perpetuate self-judgment which, in turn, blocks our sensitivity to the needs of others and our compassionate action.  Mindfulness can help us to get in touch with this constant negative self-evaluation and open the way for our compassionate action.

The difference between compassion and empathy

Tara pointed out that compassion arises out of mindfulness, whereas empathy engages our limbic (emotional) system.  Too much empathy can lead to burnout, resulting from taking on the pain and suffering of others.  She points out that neuroscience demonstrates that compassion and empathy light up different parts of the brain.  Compassion engages the neo-cortex and is linked to our motor system – compassion is about understanding another’s pain and taking action to redress it.  Empathy is another form of “resonance” but it results in immersion in another’s pain.

A short meditation: “Where does it hurt?”

Tara offered a brief meditation to help us to get in touch with how the limbic system sabotages our compassion.  The meditation begins with recalling an interaction that upset us or made us angry.  Once we have this firmly in our recollection, we can then explore what was going on for us. What made us angry and what does this say about our response?  What emotions were at play for us?  Were we experiencing fear, shame, disappointment or some other emotion?  What deeply-felt, but hidden need drove this emotion?  If we can get in touch with this emotion and the need underlying it, we are better placed to be open to compassion.

Once we can get in touch with our own needs and how they play out in our interactions, we can begin to understand that similar needs and reactions are playing out for those we interact with.  Tara points out that we all have “a foot caught in a trap”.  For some, it may be the weight of expectations or anxiety over doing the right thing; for others, it may be grief over a recent loss or the pain and stigma of sexual abuse.  Once we move beyond self-absorption, we can recognise the pain of others and extend a helping, compassionate hand.   We can ask them, “Where does it hurt?, and we can be more sensitive to their response because we have explored our own personal hurts.

As we grow in mindfulness, we can better understand ourselves, our needs and the hidden drivers of our emotions and responses in interactions with others.  This will pave the way for us to be open to compassionate action towards others, including those who are close to us.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of eliola on Pixabay

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Loving-Kindness Meditation: A Form of Gratitude

Jon Kabat-Zinn provides an extended loving-kindness meditation that incorporates gratitude for the love of the people in your life who are close to you.  It also involves self-love and kindness towards others who may have hurt you in the past.

Jon makes the point that engaging in loving-kindness meditation on a regular basis equips us to deal with the ups and downs of life.  It especially enables us to tone down our anger or rage towards another person who may have hurt us.  Our expression of gratitude and kindness helps us to restore equanimity in our lives.

Feeling the love

The loving-kindness meditation offered by Jon begins with capturing the essence of the love that a really close person in our lives shows toward us.  It involves basking in the ways that this unconditional love is expressed towards us while appreciating what it means to be loved for who we are.  Once we have captured these feelings of being loved, we can express kindness towards this person by repeating Jon’s words in a conscious, meaningful and personal way:

May they be safe and protected and free from inner and outer harm. May they be happy and contented. May they be healthy and whole to whatever degree possible. May they experience ease of well-being.

Loving-kindness towards yourself

Jon’s meditation moves onto expressing loving-kindness towards yourself. This involves moving beyond any negative thoughts, self-criticism or self-loathing and being open to loving yourself as you are, taking your cue from those who love you unconditionally.

It is often difficult to embrace self-love and kindness towards yourself but the practice develops a healthy self-regard that enables you to rise above the thoughts that would otherwise drag you down.  The meditation involves recognition of your basic humanity.  By using the above-mentioned kindness phrases towards yourself, you are wishing yourself safety, happiness, good health and overall well-being.  In other words, you are  being kind to yourself.

Loving-kindness towards someone who has hurt you

In the meditation that Jon provides, he progresses to having us think about someone who has actually hurt us in some way.  He is not asking us to forgive that person but to acknowledge their basic humanity, just as we have done for our self.  This entails moving beyond the hurt to expressing kindness to the person involved through using the kindness phrases provided above.  This loving-kindness meditation helps to dissolve our hurt and anger and to see the person as connected to us through our universal humanity.

Expanding the field of loving-kindness

Jon suggests that the field of loving-kindness can be limitless.  We can expand our focus in the meditation to include people in the immediate world around us or in the broader world – focusing on individuals or groups, e.g. expressing loving-kindness to people who are experiencing the trauma of a hurricane or to volunteers helping to fight poverty.

You do not have to extend your field of awareness during this form of meditation – you can choose to restrict your focus at any point.  You may find, particularly with an extended meditation, that you become easily distracted.  In this case, as Jon Kabat-Zinn suggests, you can notice your distracting thoughts and imagine them as bubbles that burst as they reach the surface of boiling water or burst as a result of you popping them.

Loving-kindness meditation helps you grow in awareness of, and gratitude towards, those around with whom you come into contact on a daily basis.  It opens you up to appreciating the significant others in your life and to extending positive thoughts to the broader community, so that your awareness of your connectedness expands.  This form of meditation can also help to reduce anger towards others who may have hurt you – it enables you to expand your response ability in the process.  As you grow in mindfulness through loving-kindness  meditation you increase your awareness of others and empathy towards them.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of rawpixel on Pixabay

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Mindfulness for Overcoming Resentment

Resentment towards another person, organisation or group can hold us captive and lead us to give away control of our emotions to others.  It also has the ability to linger and smoulder long after the initial catalyst has passed or even been forgotten.

Our resentment may flow from someone or a group that has frustrated our expectations or impeded our goals or done something that we experienced as harmful to us personally.  Unless we let it go and dissolve its power, resentment can eat away at us and negatively impact our quality of life and the quality of our relationships.

Overcoming resentment through mindfulness

There are several mindfulness practices that can help us to let go of resentment.  Here are three processes:

Forgiveness Meditation

Forgiveness meditation is one way to use mindfulness to overcome resentment towards a person and has proven to build understanding and empathy.  It is designed to replace resentment with thoughtfulness and loving kindness

Dealing with conflict

During a two-day course on mindful leadership conducted by the Search Inside Yourself Leadership Institute, I learned a process that related to conflict resolution but was also designed to build understanding and tolerance of others and to dissolve the blocking effects of resentment.  As part of the process, you had to reflect on the conflict incident and put yourself in the place of the other person with whom you had a conflict and towards whom you felt some resentment.

The conflict process acknowledges that for both parties in a conflict there are three levels of issues at play – (1) content, (2) feelings & (3) identity.  So when you begin to reflect mindfully on what is happening for the other person, you ask the following questions from their perspective:

  1. Content (What happened from their perspective?)
  2. Feelings (How do I think they felt?)
  3. Identity (What might have been at stake for them in terms of their sense of competence, their thoughts about their own goodness and lovability?)

By reflecting mindfully about what was going on for the person in the conflict that we felt some resentment towards, we can experience the resentment dissolving and empathy replacing it. As we ask ourselves the same questions, we can begin to realise that we are all very human and that we misunderstand each other and make mistakes which we may later regret.

Being mindful of the potential damaging effects of resentment

If we are able to get in touch with our feelings at a point in time and name our feelings as resentment, we can reflect on what that feeling is doing to us both bodily and emotionally.  If we focus on these damaging effects and project them into the long-term, we will come to realise that we have to let the resentment go and move on, just as Khaled Hosseini described.

Khaled, in his book A Thousand Splendid Suns, has one of his lead characters, Laila, refuse to give into resentment:

But Laila has decided she will not be crippled by resentment.  Mariam wouldn’t want it that way.  What’s the sense? she would say, with a smile both innocent and wise.  What good is it, Laila Jo?  And so Laila has resigned herself to moving on. (p.399)

As we grow in mindfulness through meditation and reflection, we come to realise the damaging power and hold of resentment and to learn ways to overcome it.  In the process, we can develop understanding of, and empathy for, others.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Kasya on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Forgiveness Meditation

Forgiveness meditation embraces three aspects of forgiveness – forgiving ourselves, forgiving someone else who hurt us and asking for forgiveness from someone we have hurt.  These can be combined in one meditation or undertaken as separate meditations because of the level of emotion potentially involved.

A combined forgiveness meditation is offered by Diana Winston who provides this half-hour meditation through the weekly meditation podcast series produced by the Mindfulness Awareness Research Center at the University of California, Los Angeles (UCLA).  Diana is Director of Mindfulness Education at the Center.  The combined approach to forgiveness meditation could be appropriate where you have been involved in a divorce or relationship breakup – where both parties have hurt each other over time, culminating in the ending of the relationship.

Diana’s meditation, as with other forgiveness meditations, flows through a series of phases – mindful breathing, body scan, silent meditation – before focusing on each of the aspects of forgiveness.  These initial phases are designed to lower the level of physical and emotional agitation experienced when people are practicing forgiveness meditation.

Whether we are forgiving ourselves or others who have hurt us or asking for forgiveness from someone else, our physical and emotional responses are heightened.

Forgiving yourself

This is often the hardest forgiveness meditation to do, however, it is the foundation of giving forgiveness to, and seeking forgiveness from, others.  We carry so much baggage in terms of “beating up on ourselves” for past actions, thoughts or omissions.  This self-blame and self-loathing can undermine our sense of calm and equanimity.  The starting point is to acknowledge that being human means that we will act or think in ways that will hurt somebody, whether consciously or unconsciously.  It is not possible to go through life without acting or thinking in ways that we later regret because of their adverse impact on someone else.

We can remain stuck in the mire of self-loathing or acknowledge that we are human and will make mistakes. The “forgiving self” meditation enables us to express the simple statement, “I forgive myself”.   This may take time, and frequent meditations, to be experienced as real, but persistence pays and we will gradually be able to tone down our negative thoughts and feelings.

Forgiving others who hurt you

The focus on this aspect of forgiveness meditation is on clearing the resentment, or even hatred, towards another person who has hurt us by their words, actions or omissions.  We can carry this hurt like a virus that infects our daily life and manifests itself in unpredictable and undesirable ways.  Resentment can eat away at us and erode our self-esteem, our self-confidence and effectiveness in whatever role(s) we have in life.

Sometimes resentment towards others for past words or actions can be projected onto another person who acts as a trigger to set us off a train of negative thoughts and feelings.  One example of this is where we have been subjected to constant criticism by a significant person in our life, which makes us super-sensitive to criticism by others, whether real or only perceived.

When we fail to forgive others for past hurts, it is as if we are carrying the past forward to today and contaminating the present.  We keep the hurt alive, and even intensify it, by not letting go.  In an article on forgiveness, Elisha Goldstein quotes the famous statement by Lily  Tomlin, Forgiveness means giving up all hope for a better past.  In the forgiveness article, Elisha also offers a brief forgiveness meditation practice designed to help people to let go of hurt and resentment.

Seeking forgiveness from those you have hurt

Invariably, we have hurt others by our words, actions and inaction.  We can carry around the burden of guilt or do something to release this burden.  Forgiveness meditation gives us the opportunity to address this guilt and awareness of the hurt to another person.  By focusing on our feelings and being empathetic towards the person who has been hurt by us, we can release ourselves from the chains of guilt, while acknowledging the hurt we have caused.  Otherwise, we will be burdened by the guilt and our life will be weighed down so that we are disabled in terms of experiencing the freedom of the moment.

A “seeking-for-forgiveness” meditation entails focusing on the person you have hurt and the pain you have caused them, while saying the words, “I have hurt you by my words and actions, I now seek your forgiveness”.  While engaging in this meditation, it is important to treat yourself with kindness (no matter how much you have hurt the other person, consciously of unconsciously).  You do not have to say the words to the other person who you have hurt – the readiness to do this may occur a lot later or the opportunity may never occur.

For each of the forgiveness meditations, you can get in touch with what is going on inside you – your thoughts, feelings and bodily reactions.  As you grow in mindfulness, and persist with the forgiveness meditation practice, you will have an increased sense of calm, happiness, freedom and peace. You will also experience greater empathy towards others and be kinder to yourself.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of kalhh on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.