Mindfulness for Leadership in the Digital Age

Many of the presentations during the Mindful Leadership Online Conference, 17-26 October 2018, focus on what it means to be a leader in the digital age.  Sky Jarrett, for example, discussed Thriving As a Leader in the Digital Age, and highlighted the role of mindfulness in achieving this goal.  Her presentation drew on her experience with Accenture – a global consulting firm – where she is an Executive Coach and Mindfulness Instructor.

As the digital age continues to advance relentlessly with the advent of artificial intelligence and robotics, leaders are faced with new and demanding challenges and the uncertainty that derives from continuous technological, ecological and economic disruption.  Life and work are becoming more complex with the generational shift and the growth in mental illness in the home and the workplace.

Thriving as a leader in the digital age through mindfulness

Sky identified how mindfulness can assist leaders to not only survive the digital era but to thrive and achieve greatness in their chosen arena of activity:

  • Calmness – mindfulness is necessary to develop calmness and equanimity in the face of organisational and community turbulence.  Sky likens the calmness developed through mindfulness meditation to the calm of the “eye of the storm”.  She suggests that the incorporation of mindfulness practice in the life of an executive is an “imperative” like the change from analogue to digital. It is critical for a leader to be grounded and not unsettled by digital turbulence if they are going to lead effectively.
  • Trust – Sky points to the fact that we are operating in a trust economy as part of the macro environment of the digital age.  Trust underpins relationships which are the lifeblood of an organisation or community.  Trust is built through integrity and consistency.  Increasingly, followers look to leaders for guidance, transparency, support and reliability.  Mindfulness builds self-awareness and self-management which are foundational to integrity and the development of trust.
  • Connection and collaboration – the digital age is the era of connectivity. Individuals, groups, organisations and communities are collaborating locally and globally – even competitors are collaborating to achieve common goals.  The complexity and speed of change means that leaders can no longer be isolates steeped in knowledge and relevant experience – they will become increasingly dependent on collaboration with others as change outpaces their ability “to keep up-to-date”.  Mindfulness helps a leader to experience, understand and value connectedness to themselves, others and the world around them.  It also enables them to build the capacity for collaboration and enlightened action in the world.
  • Self-improvement – for many years now, we have focused on externalities including the continuous improvement cycle in organisations.  The time has come for leaders to focus consistently on self-improvement, to take themselves as the the improvement project.  This will require developing emotional awareness through mindfulness and reflection on their thoughts and actions so that a leader can enhance their response ability.
  • Bodily intelligence – Sky suggests that leaders will need a greater connection to their bodies in the digital era.  Bodily intelligence, also termed kinaesthetic intelligence, will enable leaders to sense bodily when things are not right and to take constructive action.  Somatic meditation will assist leaders to enhance their bodily intelligence and to develop the leader’s capacity to trust their body’s intuition (“gut feeling”).
  • Being present – as we have reiterated in this blog, the capacity to be present is an essential skill of leadership, no matter what the era.  However, the digital era places greater demands on leaders to be genuinely present to others when interacting.  The challenge to being present in a digital era characterised by incessant “noise” and disruptive communication, is potentially overwhelming.  Mindfulness builds the capacity to shut our the noise and to fully focus on the person and task at hand.

There are many demands on leaders in the digital age, but as we grow in mindfulness we can bring calmness and equanimity to any situation, build trust and connectedness, focus on improving ourselves through reflection, more readily access our bodily intelligence and become more fully present in our daily interactions.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Intention Setting in the Morning

Mornings can be hectic times as we prepare for work and/or get the children to school. More often than not, we might have a quick snack which we “gobble down” and grab a coffee on the way to work.  We arrive at work and/or the school in a hurry, shouting at people who get in the road and clog up the traffic.

We are quickly lost in the pressing moments of the day – the phone calls, tasks, emails, meetings and whatever else consumes our focus and energy.  We rarely, if ever, ask ourselves, “What am I doing this for?”  So, we can end up going about our day mindlessly responding to whatever pressures, demands or obstacles cross our path.

Melli O’Brien suggests that you can break this cycle of endless “doing stuff” in a hurry, by engaging in a Morning Intention Setting Meditation.   The aim here is to set your intention for the day and align your day’s activities with your values, what gives meaning to your life and what makes you happy.  This intention will then flow through everything you do during the day  –  the way you communicate with people, how you spend your waiting time (e.g. waiting for a bus, taxi or a friend) and what you dedicate your time to.

Achieving an alignment between activity and your dreams, values, happiness and motivation gives you energy and provides a sense of calm and clarity.

Melli offers both a short version of this intention meditation (5 minutes) and a longer version (12 minutes).  You can access both versions on her Mrs.Mindfulness blog.

The blog is worth visiting to gain a better understanding of mindfulness, learn new mindfulness practices and join a community of people who are serious about making a difference in their own lives and that of others.

As you grow in mindfulness by the morning intention meditation, you can approach your day with renewed confidence, awareness and gratitude for the opportunities the day provides.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Paying Attention

Marvin Belzer provides guidance in a meditation podcast on “paying attention”.  Marvin was on the faculty of UCLA Department of Psychiatry and Biobehavioral Sciences at the time.  He has many years experience with practicising and teaching meditation, having taught a semester-long course on the theory and practice of mindfulness.  Among other things, he provides meditations for teens – ways for young people to learn to pay attention and to access calmness and clarity.

Marvin emphasises that “paying attention” is a natural ability that does not require forcing.  We can notice things, look at things closely, observe what is happening in front of us – it all comes naturally.  However, we have lost the art of focusing because of the distractions in our lives and, particularly, our endless thoughts.

To learn to pay attention again, we need to practise.  This practice ideally involves focusing on something simple – our breath, hand, bodily sensations or sounds around us.  If we keep the focus simple, we can more easily sustain our attention.  As Marvin points out, the process of stabilising our attention on something that is simple (and does not entice our thoughts to go wild), “automatically induces calmness”.  If we practise paying attention through daily meditation we also gain clarity, be able to think more clearly.

The challenge of losing attention

If our mind wanders, we do not need to consider this a failure, but “part and parcel” of the process – affirming, firstly, that our mind is active because an intelligent mind needs to exercise itself on something challenging, not something that is simple.

We will find that, as we attempt to pay attention, our mind will suddenly become absorbed in memories, thoughts, emotions or planning – like me, you could end up planning your next activity, working on your to-do-list, deciding how you are going to get to that meeting later in the day.

The important thing is to re-focus without blaming yourself or indulging in negative thoughts and stories about yourself and your perceived “weakness”.   A useful technique to use if your are distracted during a meditation is to make the distraction a part of the meditation itself.  Instead of consuming energy trying to get rid of the distraction (and distracting yourself more) just notice what is going on – “i see that I am feeling a bit anxious now and I sense a tightness in my shoulders”.  You can just name the emotion and feel the sensation in your body.

It is important to remember that you are not trying to perform for anyone else, even yourself.  You are not trying to meet anyone else’s rate of advancement.  Focusing on something simple is a neutral activity and encourages you to be calm and real – to give yourself permission to be-in-the-moment.

Paying attention meditation can open your mind and heart to creativity.  By stilling your mind, you are able to a access what Kabat-Zinn calls the “spaciousness” within.  You will gradually overcome your existing habit of “mind wandering” and be able to develop the sustained attention needed to fully access your creative mind.

The process of paying attention is integral to all forms of meditation, with the focus varying from one form of meditation to another.  In his podcast, Marvin Belzer leads you through a paying attention meditation that moves from a focus on breath, to listening to surrounding sounds,  to undertaking a form of somatic meditation – focusing on your body.  As we grow in mindfulness through practising paying attention in meditation, we can readily access calmness and clarity and open our minds to creativity.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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The 4P’s of Mindfulness in the Workplace

Caroline Welch, Co-founder with Dan Siegel of the Mindsight Institute, presented at the Mindfulness at Work Summit on the topic of the 4P’s of mindfulness at work.   The 4P’s are covered at length in her  book, The Gift of Presence: A Mindfulness Guide for Women, published in 2020.  Caroline’s aim with the book is to encourage and support women to develop the confidence to handle life’s many challenges.

The 4P’s represent ways of bringing mindfulness to the workplace despite the busyness of our lives.  The challenge of being mindful at work is made more difficult for women because of the many roles they play and the challenging questions such as, “When should I go back to work after the birth of my child?”, “Can I maintain a career if I take time off?” “How do I overcome the guilt of leaving my child in childcare during the day?”  The difficulty, and associated stress,  is aggravated by the Type E Woman who attempts to be “everything to everybody”.

Caroline identified the 4P’s as Presence, Pacing, Prioritizing and Pivoting:

  1. Presence – this is foundational and it means being-in-the-moment, realizing that things in life are transitory, consciously being present to people when communicating with them and developing open awareness to appreciate what life provides.  Presence is cultivated by mindfulness practice – a daily routine that develops awareness as a habit that will sustain “presence” at work or in the home.  Given the challenge of “finding the time” to practice, Caroline suggests adopting a “ruthless” commitment to a single practice that is adopted for whatever time you have available, even one minute or “one breath at a time” – attaching the practice to something you already do can assist to make the practice both easily remembered and sustainable.
  2. Pacing – this is dealing with the “impatience of youth”.  Increasingly we want to achieve all at once, particularly in our 20’s or 30’s.  Caroline suggests that we should think in broader timespans than just the immediate day, month or year. It means accepting that you cannot achieve everything in life at once, that life is  very much about phases with each phase enabling the following phase. It also means accepting the fact that people are living longer nowadays – so everything does not have to be achieved now.
  3. Prioritizing – means being conscious of our values (and those of the organisation) while working through the endless priorities that confront us in the workplace.  This also implies letting go of things and delegating to others, or not doing things that are relatively meaningless.  With this comes the realization that yesterday’s priorities are today’s waste bin submissions.  We need to ask ourselves, “What really matters?
  4. Pivoting – this entails being able to pay attention to the relevant data that confronts us daily and being able to make decisions on that data.  This focused attention may mean that you have to leave a job, change career direction, or take on a part-tine or a full-time role, depending on your circumstances.

As we grow in mindfulness through meditation practice with “ruthless” commitment to a daily practice we can gradually realize the 4P’s of being mindful at work with less stress, more satisfying achievements and a healthier life.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Become What You Practise

Last year, Dr. Shauna Shapiro gave a TEDx Talk on The Power of Mindfulness: What You Practice Grows Stronger.  In the presentation she highlighted the power of mindfulness practice by drawing on ancient wisdom and recent neuroscience.

Shauna maintained that one of the problems of modern society is that we hold ourselves up to impossible standards and expect perfection when this is not humanly possible.

Dr. Harriet Braiker epitomised this impossible goal when she wrote her 1986 book, The Type E Woman: How to Overcome the Stress of Being Everything to Everybody.  In that book, Harriet challenged women to stop trying to achieve perfection in all their multiple roles, e.g. the perfect spouse, mother, business partner/worker.  She argued that women where killing themselves trying to achieve the impossible.

Shauna stated that perfection was not possible but recent neuroscience has confirmed the long-held view that transformation is possible – we can learn, adapt and change.  Our minds are not a fixed entity but can be transformed through the facility of neuroplasticity.

Shauna who is a Professor of Psychology and co-author of The Art and Science of Mindfulness, found through her research that one of the most powerful means of personal transformation is mindfulness.  This discovery reinforced her own experience of the power of mindfulness when she suffered a serious illness in her teens and had to cope with a pervading sense of loneliness and fear.

In sharing the challenge of learning mindful breathing in a monastery in Thailand, Shauna expressed the frustration she experienced with her wandering mind making mindful breathing a very difficult challenge.  She came to realise that part of the work of mindfulness practice is “to train the mind to be here, where we already are”.

In her presentation, Shauna stopped for a moment to engage the audience in a brief grounding exercise, involving breathing and posture, to reinforce the fact that despite our very best conscious efforts, our mind continues to wander.  Unfortunately, as she illustrated, what happens is our mind then starts wandering into the negative self-evaluation terrain – “What’s wrong with me, other people are doing it right”.

Shauna recounted that her saviour in her time at the monastery was a visiting monk who shared with her the wisdom of five words – “what we practise grows stronger”.  If we practise negative self-evaluation or impatience or resentment, this becomes embedded in our neural pathways.  Alternatively, if we practise being calm and focused through mindfulness meditation, that is what we become.

As we grow in mindfulness through meditation practice or Tai Chi, we refocus our minds, change our neural pathways and open ourselves up to personal transformation on many fronts, not the least of these being greater calmness and focus.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Creativity through Mindfulness

Over several blog posts I have explored the relationship between mindfulness and creativity.  In this post, I want to bring these ideas together to provide a more complete picture of how to develop creativity through mindfulness.

Mindfulness creates the internal environment for creativity through the following:

Stillness and silence

We discussed previously how creative people use stillness and silence to access their inner resources including their imagination.  The busyness of life and constant thinking means we are rarely still or silent.  In the process, we cut ourselves off from creative insight.  Jon Kabat-Zinn and Reg Revans also remind us that exploring what we do not know or understand is the beginning of learning and creative solutions.   As we practice mindfulness through meditation, we engage in stillness and silence and open ourselves up to what Jon Kabat-Zinn describes as “deep interior capacities” that lie within the “spaciousness” of our minds.

Turning down negative thoughts

Mindfulness can make us aware of the negative thoughts that often block creativity and constitute self-sabotage.  Creative people like David Lynch, Amanda Sinclair, Elizabeth Gilbert and Seth Godin report the importance of turning down, or turning off, thoughts about potential failure or deemed personal inadequacy.  Seth even ascribes this self-sabotage to the “Lizard Brain”.  Sam Smith, singer-songwriter, during a recent interview while performing in London, spoke of the internal demons that beset him and almost prevented him from pursuing his highly successful songwriting and singing career.

Mindfulness enables us to address negative thoughts and stories and defuse their strength to release creativity.  Boy George in a recent coaching session with a very nervous performer on the TV show, The Voice, encouraged the singer to let go of preoccupation with what others might think of their performance:

I think you are someone who really thinks about what people think about you.  We do that as performers – it’s just one of those things, it’s like a default setting in out make-up.  We worry too much about what other people think of us and that can get in the way of what we do.  Don’t think about it too much is the key.

Positive anticipation instead of disabling fear

In a previous post, I discussed the research of Anna Steinhenge and her demonstration of how positive anticipation can overcome the disabling effects of fear and enable us to access clear thinking and creativity.  In this discussion, I explored the R.A.I.N. meditation process that enables us to face the fear within and conquer it so that we free ourselves for new insights and creative endeavour.   Through mindfulness meditation we learn to name our feelings in order to tame them.

Calming the busyness of our minds

Mindfulness enables us to calm our minds and free us from mental busyness or what Haruki Murakami describes as “convoluted waterways of my consciousness” that result in a “restless aquatic organism” .   Even experienced meditation practitioners will sometimes find their mind racing and being invaded with endless thoughts.  Kabat-Zin reminds us that this is part of the human condition and we will not be able to stop the thoughts.  He suggests that instead of entertaining these thoughts, we view them as bubbles in boiling water floating to the surface and bursting on reaching the extremities of the container – our minds.

Being present and grounded

Rasmus Hougaard and Jacqueline Carter, co-authors of The Mind of the Leader, stress the importance of leaders being present and grounded.   They argue that being present in conversations gains respect and facilitates open sharing of ideas.  Being grounded before beginning a conversation or meeting can enhance a leader’s capacity to listen, take in ideas and access their own creative potential.   Practicising somatic meditation, which incorporates many approaches to being grounded in our body, will strengthen our capacity to be present in the moment, stay grounded in the conversation and be open to creative ideas.

Acting on creative ideas with boldness and bravery

It is one thing to have creative ideas, it is another to have the necessary  boldness and bravery to implement creative ideas.  Amanda Sinclair points out in her book, Leading Mindfully, that creativity involves breaking with tradition, taking risks, trying out something new and having the self-esteem and resilience to be able to persist in the face of opposition – especially from those who have a vested interest in maintaining things the way they are.

Mindfulness helps us to maintain focus, to remain calm, build resilience in the face of opposition and setbacks, and to become braver and less fearful of the difficulties, dangers and risks involved in implementing creative ideas.

As we grow in mindfulness, we are able to access our inner resources through stillness and silence of meditation, overcome our fears, stay present and grounded, remain calm in the face of difficulties and develop boldness, bravery and resilience as we venture beyond “the tried and true”.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Forgiveness Meditation

Forgiveness meditation embraces three aspects of forgiveness – forgiving ourselves, forgiving someone else who hurt us and asking for forgiveness from someone we have hurt.  These can be combined in one meditation or undertaken as separate meditations because of the level of emotion potentially involved.

A combined forgiveness meditation is offered by Diana Winston who provides this half-hour meditation through the weekly meditation podcast series produced by the Mindfulness Awareness Research Center at the University of California, Los Angeles (UCLA).  Diana is Director of Mindfulness Education at the Center.  The combined approach to forgiveness meditation could be appropriate where you have been involved in a divorce or relationship breakup – where both parties have hurt each other over time, culminating in the ending of the relationship.

Diana’s meditation, as with other forgiveness meditations, flows through a series of phases – mindful breathing, body scan, silent meditation – before focusing on each of the aspects of forgiveness.  These initial phases are designed to lower the level of physical and emotional agitation experienced when people are practicing forgiveness meditation.

Whether we are forgiving ourselves or others who have hurt us or asking for forgiveness from someone else, our physical and emotional responses are heightened.

Forgiving yourself

This is often the hardest forgiveness meditation to do, however, it is the foundation of giving forgiveness to, and seeking forgiveness from, others.  We carry so much baggage in terms of “beating up on ourselves” for past actions, thoughts or omissions.  This self-blame and self-loathing can undermine our sense of calm and equanimity.  The starting point is to acknowledge that being human means that we will act or think in ways that will hurt somebody, whether consciously or unconsciously.  It is not possible to go through life without acting or thinking in ways that we later regret because of their adverse impact on someone else.

We can remain stuck in the mire of self-loathing or acknowledge that we are human and will make mistakes. The “forgiving self” meditation enables us to express the simple statement, “I forgive myself”.   This may take time, and frequent meditations, to be experienced as real, but persistence pays and we will gradually be able to tone down our negative thoughts and feelings.

Forgiving others who hurt you

The focus on this aspect of forgiveness meditation is on clearing the resentment, or even hatred, towards another person who has hurt us by their words, actions or omissions.  We can carry this hurt like a virus that infects our daily life and manifests itself in unpredictable and undesirable ways.  Resentment can eat away at us and erode our self-esteem, our self-confidence and effectiveness in whatever role(s) we have in life.

Sometimes resentment towards others for past words or actions can be projected onto another person who acts as a trigger to set us off a train of negative thoughts and feelings.  One example of this is where we have been subjected to constant criticism by a significant person in our life, which makes us super-sensitive to criticism by others, whether real or only perceived.

When we fail to forgive others for past hurts, it is as if we are carrying the past forward to today and contaminating the present.  We keep the hurt alive, and even intensify it, by not letting go.  In an article on forgiveness, Elisha Goldstein quotes the famous statement by Lily  Tomlin, Forgiveness means giving up all hope for a better past.  In the forgiveness article, Elisha also offers a brief forgiveness meditation practice designed to help people to let go of hurt and resentment.

Seeking forgiveness from those you have hurt

Invariably, we have hurt others by our words, actions and inaction.  We can carry around the burden of guilt or do something to release this burden.  Forgiveness meditation gives us the opportunity to address this guilt and awareness of the hurt to another person.  By focusing on our feelings and being empathetic towards the person who has been hurt by us, we can release ourselves from the chains of guilt, while acknowledging the hurt we have caused.  Otherwise, we will be burdened by the guilt and our life will be weighed down so that we are disabled in terms of experiencing the freedom of the moment.

A “seeking-for-forgiveness” meditation entails focusing on the person you have hurt and the pain you have caused them, while saying the words, “I have hurt you by my words and actions, I now seek your forgiveness”.  While engaging in this meditation, it is important to treat yourself with kindness (no matter how much you have hurt the other person, consciously of unconsciously).  You do not have to say the words to the other person who you have hurt – the readiness to do this may occur a lot later or the opportunity may never occur.

For each of the forgiveness meditations, you can get in touch with what is going on inside you – your thoughts, feelings and bodily reactions.  As you grow in mindfulness, and persist with the forgiveness meditation practice, you will have an increased sense of calm, happiness, freedom and peace. You will also experience greater empathy towards others and be kinder to yourself.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Calming the Busyness of Our Minds

Haruki Murakami, the famous Japanese author, in his book  A Wild Sheep Chase,  gives us an insight into the busyness of our minds when his lead character comments:

My body was hazed to the core, but my mind kept swimming swiftly around through the convoluted waterways of my consciousness, like a restless aquatic organism.

This churning of our brains, stimulated by endless disruptive advertising, means that we spend so little time just being still in both mind and body.  There is so much of life we miss out on because we are so unaware with our focus oscillating beyond the present to the past or the future.  As Andy Puddicombe suggests, it only takes ten minutes a day to be still and do nothing, while experiencing calmness and happiness – escaping the torment of a turbulent mind.

Jack Kornfield, in discussing awareness, tells the story of a famous violinist who took part in an experiment to demonstrate peoples’ lack of awareness.  The violinist was due to play in a concert on a particular night before 1,000 people.  However, during the day of the concert, he set up in a busy street in New York and started playing his violin in his inimitable, brilliant style.  At the end of the day, he had only $17 USD in his hat which he had left out for donations.  Very few people stopped to listen, only young children tended to stop and take in the music.

Most people who walked past the violinist, or hurried past, were “lost in thought” – unable to hear and focus on the beauty of the music.  If only we could recapture the wonder of young children who are intensely attuned to their senses and not yet captured by their minds.  To wonder at what we hear or see, taste or touch, or smell. requires us to be present like a child.  It takes awareness and the ability to still the ferment of our minds.

As we grow in mindfulness through mindfulness practice, we can learn to calm the busyness of our minds and to value stillness and silence – the nurturing environment for creativity and mental health and wellbeing.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Mindfulness, Action Learning and Reflection

In a previous post, I discussed how action learning and mindfulness can be mutually reinforcing in terms of building self-awareness.  With action learning, the catalyst for self-awareness and redefinition of self and role are the external challenges that confront the limitations of your own sense of self.  For mindfulness, the pursuit of awareness leads to the exploration of your own thoughts and emotions in everyday life and particularly in relationships and interactions.

Reflection in action learning moves from the outside to the inside, while reflection in mindfulness moves from the inside to the outside.  Hence, action learning and mindfulness are complementary and mutually reinforcing.

In this post, I want to explore how action learning and mindfulness are mutually reinforcing in relation to development of the art of reflection.

Reflection

Reflection is a process of exploring our understandings and feelings we have identified as part of a review of our actions and their outcomes, intended and unintended, or a process of exploring both our understandings and feelings that we are experiencing during the course of some action or inaction.

Donald Schön (1983), author of The Reflective Practitioner: How Professionals Think in Action, argues that reflection defines the professional and he differentiates between reflection-on-action and reflection-in-action, the former occurring after we have taken some action, the latter involving reflection in the course of taking action.

Reflection-on-action

Reflection-on-action is often referred to as “reflective practice” which can be defined in the following way:

Reflective practice occurs when you explore an experience you have had to identify what happened, and what your role in the experience was – including your behaviour and thinking, and related emotions.

We reflect on our experiences to understand what we and others have contributed to a situation and its outcomes, so that we can improve our contribution and the outcomes in future situations.

Mindfulness prepares us for the reflective practice involved in action learning.  If we are mindful, we are more aware of our environment, our thoughts, emotions and actions.  Hence, we are more present to the situation and better able to notice and recall what transpired when we planned and took action.  This leads to a clearer perception of our role in the planning and action.  We also have a clearer understanding of what happened, consequences intended and unintended, and why those occurred.

Mindfulness also builds self-management so that we are better able to reflect on what transpired because our reflections are not clouded by unresolved feelings or distorted recall that is influenced by “confirmatory bias” – in other words, we can avoid “reading into’ an experience an assumption that we confirm by selectively revisiting what happened.  Without effective self-management, we can delude ourselves that our reflections on our experiences are accurate when, in fact, they are clouded by our biased perceptions and assumptions (some of which we have developed to protect our self-esteem).

Mindfulness, then helps us to better reflect on action because we are more present when we undertake the action.  We are more tuned to our senses – sight, sound, touch, taste and smell – more perceptive as a result.  Our recollection of what happened, both in terms of ourselves and others, is more accurate because we are more aware when the action is taking place and less biased when reflecting on what took place.

Reflection-in-action

Donald Schön (1983) describes reflection-in-action as a process whereby we stop ourselves in the course of taking action and change our approach to improve our outcomes:

The practitioner allows himself [herself] to experience surprise, puzzlement, or confusion in a situation which he [she] finds uncertain or unique. He [she] reflects on the phenomenon before him [her], and on the prior understandings which have been implicit in his [her] behaviour. He [she] carries out an experiment which serves to generate both a new understanding of the phenomenon and a change in the situation. (p.68)

Mindfulness also makes us better able to reflect-in-action because we are more aware of ourselves and our environment.  It can help us to stop and reflect in the course of planning or taking action based on our plans (or actions taken spontaneously or reactively).

Our improved self-management achieved through mindfulness helps us to retain our balance while taking action and gives us the capacity to effectively manage negative triggers.

Mindfulness, Action Learning and Reflection

Mindfulness enriches both reflection-on-action and reflection-in-action, while action learning acts as a catalyst to mindful reflection on our actions and their consequences.  We need to be mindful to be able to reflect-in-action – being present with full awareness.  So mindfulness and action learning enrich each other.  The more we practice reflection on our actions, the more we are able to spontaneously reflect-in-action.

Action learning typically involves working, and reflecting, in a group so that we can be open to “supportive challenge” by others in the group, resulting in challenge to our assumptions and perspectives.  Adelle Bish and Bob Dick, in their conference paper, Reflection for everyone, highlight the fact that reflection in an action learning context can be “seen as having two dimensions, one individual and intrapersonal and the other interpersonal and interactive” (p.11).  These different dimensions are considered to “reinforce and build on each other” (p.12)  Mindfulness enhances the individual/ intrapersonal dimension by virtue of the distinct personal benefits that accrue through mindfulness practice, and also enhances interpersonal relationships.

As we grow in mindfulness, our awareness of ourselves, our interactions and our environment grow and enable us to engage more effectively in action learning – we become more perceptive, more present, more creative and bring calmness and clarity to the situation.  Mindfulness and action learning, acting in concert, are complementary and mutually reinforcing.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Mindfulness: Enabling Sustainable Agency in the Workplace

In a previous post on agency and mental health, I stressed the need to create healthy workplace environments where employees had a sense of control over their workplace environment and the authority and responsibility to decide how the work is done.

Mindfulness enables worker agency by impacting positively on both the manager and the employee and thus enabling the development of employee agency – which is conducive to mental health.

Mindfulness and the Manager: Enabling Agency

Managers need to cope with their own thoughts and emotions when providing agency (some control and power) to employees.  There is a natural fear of loss of control which can impede the delegation of authority and responsibility to employees.  There is also the ongoing concern when things do not turn out as hoped for or mistakes are made.  Managers need the self-awareness and self-management skills developed through mindfulness, if they are to remain calm and to resist the temptation to curtail employee agency to prevent any reoccurrence.

The more positive and healthy perspective is to encourage honesty when mistakes are made, to undertake a systemic analysis of what went wrong (rather than an inquisition of the individual involved) and enable all concerned to learn from what happened.  This requires robust self-esteem on the part of the manager and a willingness to trust employees – a trust that helps to develop a constructive, mentally healthy environment.  This does not preclude the manager from ensuring that adequate training is provided to employees to undertake the tasks assigned to them.

The manager’s calmness, self-control and empathy in an apparent crisis (developed through mindfulness practices), will inspire employees and build their trust, confidence and risk-taking as they move outside their comfort zone and take up the opportunities presented by increased agency – increased authority and responsibility over their work environment and how work is done.

Mindfulness and the Employee: Building Capacity for Agency

Mindfulness builds the capacity of employees to contribute effectively in an organisation by taking up the authority, responsibility and opportunity provided by increased agency.

Like the manager, employees need to develop self-awareness (understanding their own thoughts and emotions) and self-management (keeping their thoughts and emotions under control).  It is natural for employees to feel fearful as they move outside their comfort zone (typically based on dependence) to exercise more independence and judgment.

Some employees are reluctant to agree outcomes and outputs in advance, even while having control over how they are achieved, because this freedom of choice and agency brings with it a new level of responsibility.  Self-awareness and self-management developed through mindfulness, and support of an empathetic manager, can help employees to take on the responsibility associated with increased agency.

Mindfulness, too, enables employees to develop clarity in relation to their role and responsibilities while enabling them to develop creative solutions.  It also helps them to build resilience, not in the sense of endurance of unreasonable demands, but in the sense of being able to bounce back from difficulties and setbacks when pursuing specific goals and outcomes in the workplace.

Relationships in the workplace are enhanced as employees develop social skills through mindfulness training and become better able to contribute to the team effort and collaborative endeavours.

Mindfulness: Enabling Managers and Employees to Build Sustainable Agency 

Mindfulness, then, enables managers to offer increased agency to employees and, in turn, assists employees to take up the opportunities and responsibility that come with increased agency.  These mutually reinforcing outcomes of mindfulness training, not only enhance productivity in the workplace but also employee wellness.

As Tali Sharot points out in her research-based book, The Influential Mind:

Just giving people a little responsibility, and reminding them that they had a choice, enhanced their well-being (p.98).

As managers grow in mindfulness, they are better equipped to provide the psychological and productivity benefits of giving increased agency to employees; on the other hand, employees trained in mindfulness are more able to take up the responsibilities and opportunities entailed in increased agency and to enjoy the satisfaction and well-being that results.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay

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