Intention Setting in the Morning

Mornings can be hectic times as we prepare for work and/or get the children to school. More often than not, we might have a quick snack which we “gobble down” and grab a coffee on the way to work.  We arrive at work and/or the school in a hurry, shouting at people who get in the road and clog up the traffic.

We are quickly lost in the pressing moments of the day – the phone calls, tasks, emails, meetings and whatever else consumes our focus and energy.  We rarely, if ever, ask ourselves, “What am I doing this for?”  So, we can end up going about our day mindlessly responding to whatever pressures, demands or obstacles cross our path.

Melli O’Brien suggests that you can break this cycle of endless “doing stuff” in a hurry, by engaging in a Morning Intention Setting Meditation.   The aim here is to set your intention for the day and align your day’s activities with your values, what gives meaning to your life and what makes you happy.  This intention will then flow through everything you do during the day  –  the way you communicate with people, how you spend your waiting time (e.g. waiting for a bus, taxi or a friend) and what you dedicate your time to.

Achieving an alignment between activity and your dreams, values, happiness and motivation gives you energy and provides a sense of calm and clarity.

Melli offers both a short version of this intention meditation (5 minutes) and a longer version (12 minutes).  You can access both versions on her Mrs.Mindfulness blog.

The blog is worth visiting to gain a better understanding of mindfulness, learn new mindfulness practices and join a community of people who are serious about making a difference in their own lives and that of others.

As you grow in mindfulness by the morning intention meditation, you can approach your day with renewed confidence, awareness and gratitude for the opportunities the day provides.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of dimitrisvetsikas1969 on Pixabay

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Randy Pausch on Resilience

Randy Pausch in his last lecture and in his book, The Last Lecture, had a lot to say about resilience.  His lecture at Carnegie Mellon University, designed to leave a life skills legacy for his children, focused on the realisation of childhood dreams.  Randy maintained that nothing should stop you from realising your childhood dreams and he illustrated this from his own life history.

He urged people to “never give up”.  He had wanted to go to Brown University, but they would not accept his application until he hounded them so much that they finally let him in.  His mentor, Andy van Dam, then urged Randy to do a PhD even though he himself wanted to get a job.  When Randy applied to Carnegie Mellon University to do a PhD, he was able to lodge his application with a letter of referral from his mentor.  However, he was still refused entry.

After exploring other options, he went back to his mentor who made a personal call to a colleague at Carnegie Mellon and arranged for Randy to be interviewed – which led to his admission to the PhD Program at the University.  Randy conceded that the advice to do a PhD was one of the best bits of advice he received – it enabled him to pursue his passion for “building virtual worlds”.

I had initially refused to undertake a PhD myself when I was working at Griffith University but my mentor, Professor Ortrun Zuber-Skerritt, encouraged me with the comment that, “You have a PhD inside you, if you don’t get it out, you will suffer for it”.  This also proved to be sound advice.  I did not have trouble with admission, being on the staff of the University, but I had great difficulty agreeing a focal topic and obtaining a supervisor.  I persisted for 18 months, with ongoing encouragement from my mentor, and then enrolled and received my PhD six years later.  The lesson, once again, was persistence pays and resilience enables you to overcome obstacles and brick walls to achieve your goals.

Brick walls and how to deal with them

Randy prided himself in his ability to break through “brick walls” – seemingly impregnable roadblocks – in his professional and academic life:

The brick walls are there to stop people who don’t want it badly enough.  They’re there to stop other people.

Randy stressed the importance of having specific dreams to pursue in life.  However, he had many obstacles along the way when pursuing his own childhood dreams:

  • He wanted to experience weightlessness but was initially refused permission by NASA to join his competition-winning students to experience this sensation.  So he talked NASA into allowing him to be a reporter to accompany his students and provide positive publicity for NASA.
  • As discussed above, his persistence got him into Brown University after an intiail knockback and resilience enabled him to pursue a PhD through Carnegie Mellon University
  • He also wanted to be a Disney Imagineer and went around the formal application process (which knocked him back), by arranging lunch with a key player in Disney who enabled him to take a sabbatical with Disney Imagineering   He had initially to bypass his Dean to obtain permission to pursue what was considered a crazy idea.
  • On entry to Disney, he found that he was not accepted at first by the designers who queried what useful skills an academic could have.  However, he worked very hard at gaining acceptance and used his academic skills to demonstrate how the process for a virtual ride could be made more efficient – this gained credibility and acceptance.  He was eventually offered a fulltime job at Disney Imagineering but negotiated a one day-a- week contract as a consultant instead, so that he could continue to teach at the University.  As Randy commented, “If you can find your footing between two cultures, sometimes you can have the best of both worlds”.
  • As a child he wanted to be Captain Kirk from Star Wars but this proved to be unrealistic.  What he did achieve through creativity, persistence and hard work, was a meeting from William Shatner (Kirk in the movie) who visited Randy’s virtual reality lab to see what technology, foreshadowed on Star Wars, had been realised in practice.  Despite scoffing from his colleagues about his passion for the movie, Randy was able to prove that this passion stood him in good stead during his career.

Throughout his life and career, Randy demonstrated time and again the true nature of resilience – the ability to bounce back quickly from setbacks and the willingness to persist over time with a goal despite roadblocks and “brick walls”.

As we grow in mindfulness through meditation, we can strengthen our resilience and persistence in pursuit of our goals.  We will find ways around, over or through “brick walls” to enable us to achieve our meaningful life and career goals.  Mindfulness helps us to find creative ways to achieve our goals despite setbacks and blockages.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of dimitrisvetsikas1969 on Pixabay

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The Last Lecture – Mindful Living

Randy Pausch, the author of The Last Lecture, was a Professor  of Computer Science at the Carnegie Mellon University specialising in the design of Virtual Reality.  He died from pancreatic cancer on 25 July 2008 after being diagnosed with the disease in the summer of 2006.

Randy’s book traces his life, his medical experience, giving his last lecture and his life’s lessons and achievements.  His Last Lecture, given on the 18th September 2007, was videotaped and is available here.   The lecture has been viewed by millions of people who admire Randy’s inspiration, insight, humour, intelligence and wisdom.

Randy, even though he was obviously dying from cancer at the time, wanted to leave a legacy for his three young children in terms of the lessons he had learned in life – often the hard way by making mistakes.  Some of his insights into the way to live your life are pertinent to developing mindfulness.

Lessons on mindfulness from Randy Pausch

I can’t recall Randy talking about mindfulness in his book or his lecture, but he did have some insights and values that I think are particularly relevant to mindfulness:

Show Gratitude

Being grateful for what you have and what people have done for you is important, because it is part of growing in self-awareness and understanding how you came to achieve what you have achieved.  Randy also talks about the “lost art of the thank-you note” as a timely way to express appreciation.

He went even further and decided to take his 15-member research team (working on virtual reality) to a week-long visit to Disney World in Florida.  Besides enjoying the entertainment, they were also able to take in some educational activities relevant to their studies and research.  He provided this expensive trip as a way to “pay it forward” his gratitude for the mentoring he received from Any van Dam.

Gratitude requires being present to notice what people have done for you and developing an appreciation mindset through gratitude meditation. Often, we are grateful, but fail to express it.   Through this form of meditation, we become more aware of the opportunities to show gratitude and ways to express it.

Seeking forgiveness genuinely

There are many times when we are hurt by the words and actions of others – it is part of being human on both sides of the hurt dyad.  We hurt others and they hurt us.  We can’t avoid this, although as we grow in mindfulness we become more aware of their feelings and what effect our words and actions have on them.

Randy stresses the importance of seeking forgiveness genuinely – in his own words, “A bad apology is worse than no apology”.  He argues that we should not apologise in such a way that we are not genuineor in a way that is designed only to obtain an apology from the other person.   While hurt can be a two-way street, it does not rectify the situation to actively seek an apology from the other party – they may apologise in their own due time.  If you want someone to change their behaviour, you are more likely to achieve this if you change your own behaviour first.

Forgiveness meditation helps us to develop the readiness and willingness to apologise for the hurt we cause others.  In the process of this meditation, we can ask for forgiveness from others – which makes us acutely aware of the reality that we are not the only one hurting.  Associated with this, is the need to also practise self-forgiveness meditation.

As we grow in mindfulness through meditation and learning from the inspiration of others such as Randy Pausch, we can develop the awareness and mindset that makes us willing and able to show gratitude and to genuinely seek forgiveness.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of dimitrisvetsikas1969 on Pixabay

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Mindfulness and Dealing with Pain

Diana Winston in her meditation podcast, Working with Pain, offers some suggestions on how meditation can be used to alleviate and/or manage pain better.  She highlights the fact that along with pain are the stories that we tell ourselves about the pain we are experiencing, e.g. “This pain will never go way.”, This is ruining my life.”, “I cannot cope with this pain.”  Diana suggests that the stories aggravate the suffering we experience with pain and only serve to amplify the pain through their negativity.

Pain and suffering are part of being human as we are reminded by the Buddhist tradition.  Diana quotes the often repeated saying, “Pain is inevitable, suffering is optional”, to remind us that we have choices in how we deal with pain.  So, we are left with the challenge of managing the pain that occurs at different points of our life, whether the pain of loss or physical pain in some part or all of our body.   Dealing with chronic pain through mindfulness has been the focus of a lot of the pioneering work of Jon Kabat-Zinn.

Meditation for working with pain

Diana provides a meditation exercise for working with pain in her podcast mentioned above.  The meditation practice involves several discrete steps and is about 20 minutes in length:

1. Grounding – feet on the ground, arms relaxed on your lap or beside you (h0wever is comfortable), eyes closed or looking downwards, a few deep breaths to relax your body.

2. Focus on your breathing – focus your attention on wherever you can feel your breathing in your body (nose, mouth, chest, stomach). Don’t try to control you breathing but just notice it, e.g. the undulations of your stomach.  Get in touch with your in-breath and out-breath and the space between.  You can rest in the space.

3. Body scan – explore your body with your attention, noting as you progress from your head to your toes any points of tightness, tingling or other sensation.  Just notice as your attention moves over your body and let go as you experience the sensation. (The art of noticing is integral to mindfulness practice.)

4. Refocus on your breathing – now return to mindful breathing (3 above).  Spend a reasonable amount of time resting in this focus – about 10 minutes say.

5. Focus on a relaxed part of your body – the aim is to locate in your body a part (e.g. arm, leg, chest) that feels secure, relaxed, at peace and pain-free.  Rest for a time in this relaxed part of your body to enable the sensation of peace and calm to spread through your body.

6. Focus on your pain – now focus on that part of your body where you are experiencing the ongoing pain.  Feel the sensation of the pain and describe the sensation to yourself.  Now focus on the stories you have developed around the pain and let them go – they are fabrications created by your fight/flight response.  If you can, bring your focus to a point outside the area of pain as a prelude to completing the next step.

7. Re-focus on the relaxed part of your body – experience the restfulness here.

8. Re-focus on your breathing – gradually bring your attention back to your breathing.  After a time of mindful breathing, resume your daily activity.

As we grow in mindfulness though meditation, we can learn ways to reduce pain or better manage pain so that we can function normally.  It is important to master our stories that aggravate our suffering from pain.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of dimitrisvetsikas1969 on Pixabay

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Paying Attention

Marvin Belzer provides guidance in a meditation podcast on “paying attention”.  Marvin was on the faculty of UCLA Department of Psychiatry and Biobehavioral Sciences at the time.  He has many years experience with practicising and teaching meditation, having taught a semester-long course on the theory and practice of mindfulness.  Among other things, he provides meditations for teens – ways for young people to learn to pay attention and to access calmness and clarity.

Marvin emphasises that “paying attention” is a natural ability that does not require forcing.  We can notice things, look at things closely, observe what is happening in front of us – it all comes naturally.  However, we have lost the art of focusing because of the distractions in our lives and, particularly, our endless thoughts.

To learn to pay attention again, we need to practise.  This practice ideally involves focusing on something simple – our breath, hand, bodily sensations or sounds around us.  If we keep the focus simple, we can more easily sustain our attention.  As Marvin points out, the process of stabilising our attention on something that is simple (and does not entice our thoughts to go wild), “automatically induces calmness”.  If we practise paying attention through daily meditation we also gain clarity, be able to think more clearly.

The challenge of losing attention

If our mind wanders, we do not need to consider this a failure, but “part and parcel” of the process – affirming, firstly, that our mind is active because an intelligent mind needs to exercise itself on something challenging, not something that is simple.

We will find that, as we attempt to pay attention, our mind will suddenly become absorbed in memories, thoughts, emotions or planning – like me, you could end up planning your next activity, working on your to-do-list, deciding how you are going to get to that meeting later in the day.

The important thing is to re-focus without blaming yourself or indulging in negative thoughts and stories about yourself and your perceived “weakness”.   A useful technique to use if your are distracted during a meditation is to make the distraction a part of the meditation itself.  Instead of consuming energy trying to get rid of the distraction (and distracting yourself more) just notice what is going on – “i see that I am feeling a bit anxious now and I sense a tightness in my shoulders”.  You can just name the emotion and feel the sensation in your body.

It is important to remember that you are not trying to perform for anyone else, even yourself.  You are not trying to meet anyone else’s rate of advancement.  Focusing on something simple is a neutral activity and encourages you to be calm and real – to give yourself permission to be-in-the-moment.

Paying attention meditation can open your mind and heart to creativity.  By stilling your mind, you are able to a access what Kabat-Zinn calls the “spaciousness” within.  You will gradually overcome your existing habit of “mind wandering” and be able to develop the sustained attention needed to fully access your creative mind.

The process of paying attention is integral to all forms of meditation, with the focus varying from one form of meditation to another.  In his podcast, Marvin Belzer leads you through a paying attention meditation that moves from a focus on breath, to listening to surrounding sounds,  to undertaking a form of somatic meditation – focusing on your body.  As we grow in mindfulness through practising paying attention in meditation, we can readily access calmness and clarity and open our minds to creativity.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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The 4P’s of Mindfulness in the Workplace

Caroline Welch, Co-founder with Dan Siegel of the Mindsight Institute, presented at the Mindfulness at Work Summit on the topic of the 4P’s of mindfulness at work.   The 4P’s are covered at length in her  book, The Gift of Presence: A Mindfulness Guide for Women, published in 2020.  Caroline’s aim with the book is to encourage and support women to develop the confidence to handle life’s many challenges.

The 4P’s represent ways of bringing mindfulness to the workplace despite the busyness of our lives.  The challenge of being mindful at work is made more difficult for women because of the many roles they play and the challenging questions such as, “When should I go back to work after the birth of my child?”, “Can I maintain a career if I take time off?” “How do I overcome the guilt of leaving my child in childcare during the day?”  The difficulty, and associated stress,  is aggravated by the Type E Woman who attempts to be “everything to everybody”.

Caroline identified the 4P’s as Presence, Pacing, Prioritizing and Pivoting:

  1. Presence – this is foundational and it means being-in-the-moment, realizing that things in life are transitory, consciously being present to people when communicating with them and developing open awareness to appreciate what life provides.  Presence is cultivated by mindfulness practice – a daily routine that develops awareness as a habit that will sustain “presence” at work or in the home.  Given the challenge of “finding the time” to practice, Caroline suggests adopting a “ruthless” commitment to a single practice that is adopted for whatever time you have available, even one minute or “one breath at a time” – attaching the practice to something you already do can assist to make the practice both easily remembered and sustainable.
  2. Pacing – this is dealing with the “impatience of youth”.  Increasingly we want to achieve all at once, particularly in our 20’s or 30’s.  Caroline suggests that we should think in broader timespans than just the immediate day, month or year. It means accepting that you cannot achieve everything in life at once, that life is  very much about phases with each phase enabling the following phase. It also means accepting the fact that people are living longer nowadays – so everything does not have to be achieved now.
  3. Prioritizing – means being conscious of our values (and those of the organisation) while working through the endless priorities that confront us in the workplace.  This also implies letting go of things and delegating to others, or not doing things that are relatively meaningless.  With this comes the realization that yesterday’s priorities are today’s waste bin submissions.  We need to ask ourselves, “What really matters?
  4. Pivoting – this entails being able to pay attention to the relevant data that confronts us daily and being able to make decisions on that data.  This focused attention may mean that you have to leave a job, change career direction, or take on a part-tine or a full-time role, depending on your circumstances.

As we grow in mindfulness through meditation practice with “ruthless” commitment to a daily practice we can gradually realize the 4P’s of being mindful at work with less stress, more satisfying achievements and a healthier life.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Showing Up for Your Life

Diana Winston, Director of Mindfulness Education at the UCLA Mindfulness Awareness Center (MARC), reminds us in a meditation podcast  that “moment by moment: this is your life”.  Like Kabat-Zinn, she encourages you to “show up for your life”.

Even when we have looked forward to something for a long time – a special dinner, a sporting occasion, catching up with a friend after a long period of absence – we can find ourselves distracted in the moment and miss out on so much of what is happening outside and inside us.

We could be in the presence of a child, our own or someone else’s, who is clearly in the moment, enjoying whatever activity they are fully engaged in – feeding themselves, playing with insects on the ground, laughing with a friend or riding a bike with abandon.  We can savor the moment and not try to hurry them on (or ourselves) to do something else.  As we become older, we begin to lose this skill of being-in-the-moment, of really showing up for our life.

We tend to focus on other things instead of just enjoying what is – we are always planning the next moment or two – not appreciating what is.  As we learn to regain the skill of being present and paying attention to the moment, we develop the capacity to do this anywhere, anytime – but it requires regular, meditation practice.  However, if we can develop this ability, our life can be so much richer because we can appreciate and savor more of what happens in our life.

A meditation for showing up in your life

This simple meditation to help you show up for your life involves a number of basic steps:

  1. Begin with physically grounding yourself in the present while sitting by having your feet on the ground or floor and your eyes closed or looking down (to maintain attention) and your hands in a comfortable position.  Now focus on your breath, wherever you feel it occurring – through your nose or mouth or in your chest.  Alternatively, take a couple of deep breaths, to relax yourself and sense your breathing.
  2. Focus on your body which is always present in the moment, despite the endless wandering of your mind.  Bring your attention to any points of tension in your body and feel the sensation of what is going on for you.  Begin to release the tension as your attention moves through your body, locating and releasing tight spots.  Be conscious of what this feels like and what emotions you are experiencing.
  3. Now recall a time when your were really in the moment – playing a sport, being with a friend, absorbing the beauty of nature.  How did you feel? What thoughts of appreciation were you expressing?  What was happening in your body?  Try to be with that moment and capture the richness of what you were experiencing in your mind and body.  You can express appreciation for the experience – that you were alive to what was happening, that you actually had the physical and mental capacity to fully experience it.
  4. Finally, bring your attention to the sounds that surround you – open your ears to the different sounds..  We often hear only what we want to hear because we are so focused on what is in our minds and we miss out on much of our life.  As you become immersed in sounds notice what is happening in your body.  Slowly open your eyes and bring your attention back to where you are now and what you are doing.

As we grow in mindfulness through meditation we develop the capacity to be more and more in-the-moment and to savor life’s riches.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of geralt on Pixabay

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Emotional Intelligence Competency – Adaptability

Daniel Goleman, in his interview for the online 2018 Mindfulness at Work Summit identified “adaptability” as the one of the emotional intelligence competencies that fall under the self-management group of competencies.

Adaptability is often assessed during job interviews for manager positions because the pace of social change, the convergence of technological innovations and economic discontinuities demand adaption by managers who have responsibility for people, infrastructure and financial resources.

As Reg Revans, the father of action learning, pointed out very early, “The past is no precedent for the future”.  This is especially true in turbulent times.  The maxim also applies to employees other than managers as they are frequently required to adapt to structural change, job redesign, system innovations and procedural improvements.  A lack of adaptability can be manifested in people who are focused on the past rather than embracing the opportunities presented by organisational changes.

Goleman suggests that resilience is different to adaptability in the sense that it is more about a person’s capacity to bounce back from setbacks or personal difficulties.  The time required to restore equilibrium after a major upset or source of distress is a measure of a person’s resilience and, in that sense, is considered by Goleman as more an aspect of another emotional intelligence competency that he terms, “emotional self-control”.

Adaptability, in his view, is more about being agile, being able to move with the times rather than becoming fixated with the way things are now.  According to Goleman, research conducted by Richard Boyatzis confirms the view that high adaptability is not only a good predictor of career success but also of overall life satisfaction and happiness.

If you are lost in resentment or anxiety, it is very difficult to be adaptable because you are preoccupied with other time scenarios in the past or the future.

As people grow in mindfulness through meditation, they can gain the self-awareness to identify their own thoughts and emotions that block their adaptability and impede their progress in life.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Building Self-Awareness Through Mindfulness Meditation

Daniel Goldman explains that emotional self-awareness is the ability to “recognize and understand our own emotional reactions”.  He maintains that it is the foundation competency for the development of emotional intelligence.  If we have self-awareness, we are better able to achieve self-management and be empathetic and compassionate towards others.

Building self-awareness through mindfulness meditation

Goleman maintains that one of the best ways to develop self-awareness is mindfulness meditation.  He states that  his review of research on mindfulness with Richard Davidson demonstrated that meditation lessens the amygdala control over our response to negative triggers; enables us to be more aware of, and reduce, mind wandering; enhances our concentration and, overall, makes us calmer under stress.  According to Goleman, there is considerable payoff from self-awareness.

Kabat-Zinn, in discussing meditation in his book, Coming to Our Senses, maintains that the purpose of mindfulness meditation is to “cultivate qualities of mind and heart conducive to breaking free from the fetters of our own persistent blindness and delusions” (p110).  He suggests that our innate ability to be aware of our emotions and thoughts has eroded over time, the decline being further exacerbated by the pressures of modern living.   What mindful awareness, “wakefulness”, has brought to society, in his view, is the possibility “to break out of seemingly endless cycles self-delusion, misperception, and mental affliction to an innate freedom, equanimity and wisdom” (p.113).

Goleman in his book, Focus: The Hidden Driver of Excellence, maintains that mindfulness meditation enables people not only to manage their attention but also their emotions (p.198).  As a result, one thing that such meditations can do is increase the response ability of people so that they are better able to create a gap between stimulus and response and choose constructive ways of responding.  He suggests that there is a very wide variety of meditations that can help people achieve the desired level of self-awareness.

Goleman, in his Focus book, also reports a conversation he had with Jon Kabat-Zinn about his Mindfulness Based Stress Reduction (MBSR) Program (p.198).  In that conversation, Kabat-Zinn pointed out that people on their own accord changed their behaviour (e.g. stopped smoking) once they started “paying attention to their own inner states” – this happened despite the changed behaviour not being the focus of their meditation efforts.  Just developing self-awareness about their own feelings and stimuli enabled them to see what needed to be changed in their lives.

As people grow in mindfulness through meditation, they are better able to develop an understanding of their own emotions and thoughts and improve their response to stimuli that occur throughout their day.  In this way, they are calmer and more in control of their reaction to negative triggers.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Emotional Self-Awareness

Daniel Goleman, in his interview for the online Mindfulness at Work Summit in June 2018, introduced what he calls the 12 competencies of emotional intelligence.  He has recently rethought the emotional intelligence framework and now has four main groups of competencies (instead of the original five) – (1) self-awareness, (2) self-management, (3) social awareness and (4) relationship management – and 12 competencies that sit under the various groupings.  Emotional self-awareness is the sole competency listed under the first grouping.

Understanding “emotional intelligence”

In the interview with Mo Edjlali, President of Mindful Leader, Daniel explained that the term, “emotional intelligence”, challenges people to think about dealing with emotions intelligently, not being under their control nor ignoring them.  He maintained that emotions are “part and parcel” of life and that whatever we do, even if we think we are being rational or analytical, emotions underpin our choices – our thoughts and actions.

This was brought home to me in a recent conversation with a colleague who was describing a number of actions she had taken to help a homeless person she met when interstate.  She had spoken to this person and got to know their domestic violence situation and decided to provide the person with a meal.  This led to helping her in other ways including providing a particular style of footwear required for a job the person was applying for.  After sharing the story, my colleague then identified the emotions she was feeling as a result of her decision and her compassionate actions.  She was asking herself, “For whose benefit am I doing this?”(uncertainty), “Am I doing this because it makes me feel good?”(doubt), and “What expectations am I creating in this person and can I meet them?”(fear/anxiety).

So, to achieve anything, whether improved productivity or compassionate action, we need to be able to intelligently manage the emotions involved.  Daniel mentioned that in recent workshops in Nashville and Romania, different organisations and different countries, participants realised that when they talk about the characteristics of their best and worst bosses, they are talking about dimensions of emotional intelligence.  My colleague and I have undertaken this exercise with over two thousand managers over more than a decade in our Confident People Management Program, and we have found that people intuitively know what are the characteristics of the best and worst managers and can identify their own feelings when working for either category of manager.  There is remarkable unanimity across multiple groups in multiple locations.  The characteristics could be readily matched to Daniel’s 4 groupings and the 12 competencies of emotional intelligence. Emotional self-awareness is the first and foundational competency described by him.

What is “emotional self-awareness”?

If you have “emotional self-awareness” you have developed  awareness about some personal aspects such as:

  • what you do well and what you do not do well
  • what you are feeling and why you are feeling that way
  • how your feelings impact your thoughts
  • how your feelings and thoughts impact your performance
  • why you are doing what you are doing or being able to answer, what am I doing this for? – your purpose/meaning.

Emotional self-awareness underpins everything because it is the gateway to self-improvement – in all its mutliple aspects, including acquiring the other emotional intelligence competencies.

Daniel suggests that you may not achieve complete emotional self-awareness if you rely on mindfulness alone.  He argues that because of the internal and individual focus of mindfulness, you may be unaware of blind spots.  He suggests that mindfulness in combination with 360-degree feedback can help you to identify and act on these blind spots or hidden gaps in emotional intelligence competencies.  He has developed, with his colleague Richard Boyatzis, an Emotional and Social Competence Inventory (ESCI 360) as a 360-degree feedback instrument to measure the twelve emotional intelligence competencies and to enable identification of blind spots in relation to the competencies.

As Daniel acknowledges, a competent coach can also help in this area of developing accurate emotional self-awareness.  I recall coaching a manager where his blind spot was defensiveness and it was only after providing persistent and constant feedback over a few months that he finally accepted that he was being defensive.  He was then able to demonstrate emotional self-awareness by pulling himself up whenever he started to get defensive and, in the process, name his feelings.   Mindfulness can also help us to accept feedback that is uncomfortable but accurate.

Another route to developing emotional self-awareness and overcoming blind spots is participation in an action learning group where the group norm is “supportive challenge” and feedback is designed to help you be the best you can be and to achieve the best outcomes for your project and yourself.   The action learning set may be less contaminated by political considerations (such as fear of repercussions) or revengeful action, than a 360-degree feedback process.  The honesty norm underpinning action learning may also help to ensure that the feedback is uncontaminated.

As we grow in mindfulness and engage with others through feedback we can develop increased emotional self-awareness and be able to act on the feedback given.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay

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