Emotional Intelligence Competency – Adaptability

Daniel Goleman, in his interview for the online 2018 Mindfulness at Work Summit identified “adaptability” as the one of the emotional intelligence competencies that fall under the self-management group of competencies.

Adaptability is often assessed during job interviews for manager positions because the pace of social change, the convergence of technological innovations and economic discontinuities demand adaption by managers who have responsibility for people, infrastructure and financial resources.

As Reg Revans, the father of action learning, pointed out very early, “The past is no precedent for the future”.  This is especially true in turbulent times.  The maxim also applies to employees other than managers as they are frequently required to adapt to structural change, job redesign, system innovations and procedural improvements.  A lack of adaptability can be manifested in people who are focused on the past rather than embracing the opportunities presented by organisational changes.

Goleman suggests that resilience is different to adaptability in the sense that it is more about a person’s capacity to bounce back from setbacks or personal difficulties.  The time required to restore equilibrium after a major upset or source of distress is a measure of a person’s resilience and, in that sense, is considered by Goleman as more an aspect of another emotional intelligence competency that he terms, “emotional self-control”.

Adaptability, in his view, is more about being agile, being able to move with the times rather than becoming fixated with the way things are now.  According to Goleman, research conducted by Richard Boyatzis confirms the view that high adaptability is not only a good predictor of career success but also of overall life satisfaction and happiness.

If you are lost in resentment or anxiety, it is very difficult to be adaptable because you are preoccupied with other time scenarios in the past or the future.

As people grow in mindfulness through meditation, they can gain the self-awareness to identify their own thoughts and emotions that block their adaptability and impede their progress in life.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of badalyanrazmik on Pixabay

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Building Self-Awareness Through Mindfulness Meditation

Daniel Goldman explains that emotional self-awareness is the ability to “recognize and understand our own emotional reactions”.  He maintains that it is the foundation competency for the development of emotional intelligence.  If we have self-awareness, we are better able to achieve self-management and be empathetic and compassionate towards others.

Building self-awareness through mindfulness meditation

Goleman maintains that one of the best ways to develop self-awareness is mindfulness meditation.  He states that  his review of research on mindfulness with Richard Davidson demonstrated that meditation lessens the amygdala control over our response to negative triggers; enables us to be more aware of, and reduce, mind wandering; enhances our concentration and, overall, makes us calmer under stress.  According to Goleman, there is considerable payoff from self-awareness.

Kabat-Zinn, in discussing meditation in his book, Coming to Our Senses, maintains that the purpose of mindfulness meditation is to “cultivate qualities of mind and heart conducive to breaking free from the fetters of our own persistent blindness and delusions” (p110).  He suggests that our innate ability to be aware of our emotions and thoughts has eroded over time, the decline being further exacerbated by the pressures of modern living.   What mindful awareness, “wakefulness”, has brought to society, in his view, is the possibility “to break out of seemingly endless cycles self-delusion, misperception, and mental affliction to an innate freedom, equanimity and wisdom” (p.113).

Goleman in his book, Focus: The Hidden Driver of Excellence, maintains that mindfulness meditation enables people not only to manage their attention but also their emotions (p.198).  As a result, one thing that such meditations can do is increase the response ability of people so that they are better able to create a gap between stimulus and response and choose constructive ways of responding.  He suggests that there is a very wide variety of meditations that can help people achieve the desired level of self-awareness.

Goleman, in his Focus book, also reports a conversation he had with Jon Kabat-Zinn about his Mindfulness Based Stress Reduction (MBSR) Program (p.198).  In that conversation, Kabat-Zinn pointed out that people on their own accord changed their behaviour (e.g. stopped smoking) once they started “paying attention to their own inner states” – this happened despite the changed behaviour not being the focus of their meditation efforts.  Just developing self-awareness about their own feelings and stimuli enabled them to see what needed to be changed in their lives.

As people grow in mindfulness through meditation, they are better able to develop an understanding of their own emotions and thoughts and improve their response to stimuli that occur throughout their day.  In this way, they are calmer and more in control of their reaction to negative triggers.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of geralt on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Emotional Self-Awareness

Daniel Goleman, in his interview for the online Mindfulness at Work Summit in June 2018, introduced what he calls the 12 competencies of emotional intelligence.  He has recently rethought the emotional intelligence framework and now has four main groups of competencies (instead of the original five) – (1) self-awareness, (2) self-management, (3) social awareness and (4) relationship management – and 12 competencies that sit under the various groupings.  Emotional self-awareness is the sole competency listed under the first grouping.

Understanding “emotional intelligence”

In the interview with Mo Edjlali, President of Mindful Leader, Daniel explained that the term, “emotional intelligence”, challenges people to think about dealing with emotions intelligently, not being under their control nor ignoring them.  He maintained that emotions are “part and parcel” of life and that whatever we do, even if we think we are being rational or analytical, emotions underpin our choices – our thoughts and actions.

This was brought home to me in a recent conversation with a colleague who was describing a number of actions she had taken to help a homeless person she met when interstate.  She had spoken to this person and got to know their domestic violence situation and decided to provide the person with a meal.  This led to helping her in other ways including providing a particular style of footwear required for a job the person was applying for.  After sharing the story, my colleague then identified the emotions she was feeling as a result of her decision and her compassionate actions.  She was asking herself, “For whose benefit am I doing this?”(uncertainty), “Am I doing this because it makes me feel good?”(doubt), and “What expectations am I creating in this person and can I meet them?”(fear/anxiety).

So, to achieve anything, whether improved productivity or compassionate action, we need to be able to intelligently manage the emotions involved.  Daniel mentioned that in recent workshops in Nashville and Romania, different organisations and different countries, participants realised that when they talk about the characteristics of their best and worst bosses, they are talking about dimensions of emotional intelligence.  My colleague and I have undertaken this exercise with over two thousand managers over more than a decade in our Confident People Management Program, and we have found that people intuitively know what are the characteristics of the best and worst managers and can identify their own feelings when working for either category of manager.  There is remarkable unanimity across multiple groups in multiple locations.  The characteristics could be readily matched to Daniel’s 4 groupings and the 12 competencies of emotional intelligence. Emotional self-awareness is the first and foundational competency described by him.

What is “emotional self-awareness”?

If you have “emotional self-awareness” you have developed  awareness about some personal aspects such as:

  • what you do well and what you do not do well
  • what you are feeling and why you are feeling that way
  • how your feelings impact your thoughts
  • how your feelings and thoughts impact your performance
  • why you are doing what you are doing or being able to answer, what am I doing this for? – your purpose/meaning.

Emotional self-awareness underpins everything because it is the gateway to self-improvement – in all its mutliple aspects, including acquiring the other emotional intelligence competencies.

Daniel suggests that you may not achieve complete emotional self-awareness if you rely on mindfulness alone.  He argues that because of the internal and individual focus of mindfulness, you may be unaware of blind spots.  He suggests that mindfulness in combination with 360-degree feedback can help you to identify and act on these blind spots or hidden gaps in emotional intelligence competencies.  He has developed, with his colleague Richard Boyatzis, an Emotional and Social Competence Inventory (ESCI 360) as a 360-degree feedback instrument to measure the twelve emotional intelligence competencies and to enable identification of blind spots in relation to the competencies.

As Daniel acknowledges, a competent coach can also help in this area of developing accurate emotional self-awareness.  I recall coaching a manager where his blind spot was defensiveness and it was only after providing persistent and constant feedback over a few months that he finally accepted that he was being defensive.  He was then able to demonstrate emotional self-awareness by pulling himself up whenever he started to get defensive and, in the process, name his feelings.   Mindfulness can also help us to accept feedback that is uncomfortable but accurate.

Another route to developing emotional self-awareness and overcoming blind spots is participation in an action learning group where the group norm is “supportive challenge” and feedback is designed to help you be the best you can be and to achieve the best outcomes for your project and yourself.   The action learning set may be less contaminated by political considerations (such as fear of repercussions) or revengeful action, than a 360-degree feedback process.  The honesty norm underpinning action learning may also help to ensure that the feedback is uncontaminated.

As we grow in mindfulness and engage with others through feedback we can develop increased emotional self-awareness and be able to act on the feedback given.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Compassion Meditation

Sometimes it is difficult to show compassion when we are suffering or in pain ourselves.  When we experience pain, particularly if it is intense and/or constant, we tend to become self-absorbed.  A lot of our attention, energy and focus go into managing the pain whether by distraction or different forms of alleviation such as painkillers, acupuncture or somatic meditation.

What we then tend to overlook is that there is “pain in the room”.  No matter what we are doing with or for others, such as sitting in a hospital waiting room or conducting a workshop, there are always people in the room who are suffering physically or otherwise.  We do not know what pain people are carrying – we can be fairly confident that suffering and pain exist in the room as it is part of the human condition.

Interestingly, neuroscience increasingly confirms that, with both animals and people, compassion for others is a basic, natural inclination.  In contrast, it seems that self-compassion does not come naturally.  This is explained, in part, by the fact that our brains have a negative bias as a self-protection mechanism.  This safety bias plays out through our amygdala, the most primitive part of our brain.  As we experience life, this negative bias gets reflected in our negative thoughts which means that we are often self-critical and “hard on ourselves”.

So self-absorption, because of our own pain and suffering or through dealing with negative thoughts,  means that our natural inclination to demonstrate compassion to others is suppressed or blocked out.

This is why loving kindness and compassion meditation has a role to play in our lives.  In presenting a series of loving kindness and compassion meditations during the Mindfulness and Meditation Summit, Sharon Salzberg offered a series of meditations, each with a different focus.  The  meditations included loving kindness for a struggling friend, a difficult person, a benefactor and for a group.  These are all designed to take us outside of ourselves and sensitize us to the thoughts and feelings of others.

Daniel Goleman, in his recent co-authored book, identifies compassion as an “altered trait” – a sustained trait resulting from loving kindness and compassion meditation.  The authors contend that neuroscience consistently confirms that compassion meditation results in increased kindness and generosity, even with beginner meditators.

As we grow in mindfulness through compassion meditation, we are more able to move beyond self-centred preoccupation in our thoughts and actions, and manifest real kindness and compassion towards others.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of jia3ep on Pixabay

Mindfulness and Emotional Intelligence

In a recent discussion, Daniel Goleman spoke of the influence of mindfulness on emotional intelligence.  In this discussion, he relied heavily on rigorous research that he and his co-author, Richard Davidson, drew on to write their book, Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body.

In an earlier book, Daniel had explained how emotional intelligence influenced decision-making, thinking processes and success in leadership and other roles.

In discussing the research behind his new book, Daniel focused on “altered traits” only – those characteristics that tended to be sustained over time, outside the meditative state.

His conclusions from the rigorous scientific studies focused on a number of aspects of emotional intelligence:

1. Self-awareness

The foundational element of emotional intelligence is self-awareness.  This is developed through mindfulness.  People who grow in mindfulness, through meditation practice, are better able to identify their own emotions and the impact that they themselves have on others – through their words and actions.

2. Self-management

The research strongly supports the contention that people who develop mindfulness can understand the triggers that set them off, can more readily gain control over impulse responses and are better able to stay calm even when under stress.  This self-management capacity is very important for people in leadership roles as others take their emotional cues from them.

Self-management, in turn, helps people to stay focused and positive in pursuit of goals, despite setbacks.  It helps us to ride out the waves that disturb the calmness in the ocean of life.

3. Social awareness

Mindfulness helps people recognise social cues and the feelings of others.  It contributes to empathy, particularly where people engage in kindness and compassion meditation.

4.Relationship management

The rigorous research is not strong in supporting the contention that mindfulness enables people to inspire others, coach/mentor people effectively and handle conflict.  However, anecdotal evidence and intuitive thinking suggests that self-awareness, awareness of others’ feelings and the capacity to self-manage, would all contribute to effective people management, but may not be the sole influence in the development of the requisite skill-set.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of Quangpraha on Pixabay

Mindfulness for Leadership

In his presentation for the Mindfulness & Meditation Summit, Daniel Goleman discussed Altered Traits: The Benefits of Mindfulness for Leadership and Emotional Intelligence.  In this discussion, he drew on research that he described with his co-author Richard Davidson in their new book, Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body.

Daniel is the author of a number of other books including, Focus: The Hidden Driver of Excellence and Emotional Intelligence: Why It Can Matter More Than IQ.

In talking about the impact of mindfulness on leadership capability, Daniel drew on a select number of research articles used within his last co-authored book.  These were articles that met the tests of rigorous research that he and Richard Davidson employed in their book.

He distinguished the results achieved for different levels of meditators – the beginners, the long-term meditators and the “Olympian” meditators (e.g. Buddhist monks and members of contemplative orders such as the Carmelite nuns and priests).

He contends from the associated research that the benefits of meditation deepen and broaden the longer and more frequently you engage in meditation practice.

However, beginner meditators can gain some benefits that positively impact leadership capability, whether directly or indirectly.

Some of these findings for beginner meditators are:

1. Ability to focus better

This outcome is the primary subject of his book, Focus.  Because meditation involves focusing your mind on a particular object, person or activity, it naturally builds the capacity to maintain attention and restore attention when a distracting thought occurs.  The resultant mental fitness is akin to physical fitness attained through exercise or gym work – instead of physical power or stamina, the meditator gains the power of concentration.

2. Better utilisation of working memory

Paying attention through meditation practice enhances short-term memory which enables better retention and utilisation of information, gained through perception, for the purpose of decision-making and guiding behaviour.

3. Handle stress better

Neuroscience shows that meditators are better able to handle stress because our automatic response via the amygdala is not triggered so readily and recovery is quicker – two elements that together determine resilience.

4.Growth in kindness and compassion

A well-established finding is that those who practice loving kindness/compassion meditation actually tune into others’ needs better and are more likely to help.  These benefits are relatively immediate and kindness and compassion are seen increasingly as traits that define successful leaders.

Long-term meditators achieve greater and more sustainable benefits such as increased concentration ability, enhanced capacity to pick up on emotional cues because they are more able to be present to the other person, greater calming effects (felt emotionally and experienced biologically) and a higher-level capacity that is described as meta-awareness (the ability to observe our own thoughts and feelings).

As we grow in mindfulness through regular and sustained practice of different forms of meditation, we are able to build our leadership skills and capability which we can employ in any arena of our lives – be it work, home or community.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of MemoryCatcher on Pixabay

Realising the Benefits of Meditation

In an interview with Tami Simon as part of The Mindfulness and Meditation Summit, Dr. Richie Davidson spoke of the positive impacts of meditation both on our behaviour and our brain.  His presentation was based on the book, Altered Traits, that he co-authored with Daniel Goleman.

Among the many points that Dr. Davidson makes is the statement that there is a distinct increase in benefits gained for people who undertake retreats in addition to engaging in daily meditation practice. He surmises that the benefits are broader and more sustainable for retreat practitioners because we are invariably away from our normal daily environment and the associated reminders and triggers and are assisted by a leader who can guide us and provide feedback.

However, you do not have to go on retreat or undertake 10,000 hours of practice like full-time, contemplative monks, to realise the benefits of meditation.

What is important is sustaining practice – daily practice to build new habits and enhance our brain functioning.  The benefits grow with regularity of practice and the longer we sustain meditation practice in our lives.  So, the more experienced meditators are likely to gain greater benefits than those who persist only over a short period of time.

Scientific research has reinforced the positive impact of meditation on our behaviour .  We are better able to maintain focus and handle stress, are less reactive to triggers and more resilient in the face of difficult situations.  While we retain the capacity to experience the whole breadth of emotions [and may increase our capacity for expression of emotions], we are more in control of our response to these emotions.

A key behavioural change that has been evidenced in research is the reduction in “unconscious bias” and the negative impact of associated assumptions.  Dr. Davidson stated that the research highlights the fact that these particular changes “endure beyond the meditative state” and pervade a person’s life and way of being-in-the-world.

As a person practices meditation more and more, the positive after-effects become more enduring and habituated.  Dr. Davidson instanced the personal benefit of meditation for himself as a “reduction in volatility at work” in response to workplace triggers – a behavioural change readily acknowledged by his colleagues over time.

As we grow in mindfulness through sustained meditation practice, we are able to realise not only increasing benefits but also benefits that are more enduring and integrated into our daily behaviour and daily lives.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Mindful Leadership and Emotional Intelligence

Daniel Goleman, who popularised the idea of emotional intelligence (EI) in his book, Emotional Intelligence: Why It Can Matter More Than IQ, maintains that EI underpins mindfulness.

In fact, in his earlier book, The Meditative Mind, he shares his experience of different traditions of meditation.  Thus meditation and mindfulness were part of the framework shaping his popular later work on EI.

Goleman acknowledges that he was not the first to use the phrase, emotional intelligence.  Many other authors had written about this concept before him. Two of these researchers, Salovey & Mayer (1990) describe EI as follows:

The ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use that information to guide one’s thinking and action.

Based on this definition, the Search Inside Yourself Leadership Institute identifies the five elements of emotional intelligence as follows:

  1. Self-awareness
  2. Self-management
  3. Motivation
  4. Empathy
  5. Social skills

(Source: 2 Day workshop on Mindfulness-Based Emotional Intelligence for Leaders)

Both the definition and identified elements of emotional intelligence call for action, not just awareness and thinking.  As discussed previously in relation to lifelong learning, understanding is a necessary aspect but there is no sustainable learning without action.

The relationship between emotional intelligence and mindfulness is bidirectional – as we grow in mindfulness we are better able to exercise emotional intelligence; building emotional intelligence concurrently develops mindfulness.  Both involve being present in the moment.

In future posts, I will discuss each of the elements of emotional intelligence individually.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of johnhain on Pixabay