Being Mindful of Mental Health in the Workplace

There are at least five pieces of legislation in Australia that require directors, executives and managers to be mindful of mental health in the workplace.  These pieces of legislation highlight the duty of care responsibility of organisation office holders and managers to be mindful and proactive in developing a mentally healthy workplace.

The Portner Press publication,  Mental Health at Work Guide 2018,  identifies the following pieces of legislation that are relevant and reinforcing of this responsibility:

  • Fair Work Act
  • Common Law
  • Workplace Health & Safety legislation
  • Anti-discrimination legislation
  • Worker’s Compensation legislation

Despite this legislative responsibility very few managers are adequately trained to be aware of mental health in the workplace or to know how to take appropriate, compassionate action.  The Heads Up organisation, a mentally healthy workplace alliance, identifies awareness and responsiveness of managers and staff as one of the nine attributes of a mentally healthy workplace:

Ensure that managers and staff are responsive to employees’ mental health conditions, regardless of cause and that adjustments to work and counselling support are available.

There are numerous video resources available to help managers and staff become more aware of, and responsive to, mental health issues in the workplace.  One such resource is the video of the webinar conducted by Belinda Winter, partner  of law firm Cooper Grace Ward, where she explores managing mental illness in the workplace.

A toolkit for a mentally healthy workplace

WorkSafe Queensland provides a superb and comprehensive Mentally Healthy Workplaces Toolkit which is accessible online to help managers exercise their responsibility to be mindful of mental health in the workplace.  The toolkit is built around the four pillars of awareness and responsiveness, namely:

  1. Promote positive mental health at work
  2. Prevent psychological harm
  3. Intervene early
  4. Support recovery

Each of these steps requires managers and staff to be mindful about the state of mental health in the workplace and to be proactive in pursuing processes, policies, systems, leadership style and an organisational culture that are conducive to positive mental health.

Mindfulness training supports managers in their duty of care

Mindfulness training, along with appropriate action learning interventions, can help build the requisite culture and assist managers and staff in exercising  their duty of care and maintaining their own self-care.

As managers and staff grow in mindfulness through meditation practice and training they can become more mindful of mental health issues in the workplace and more responsive to the needs of individuals.  The managers will be better equipped to exercise their duty of care and related responsibility for creating a mentally healthy workplace.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Bringing Mindfulness to Your Daily Life

Mindfulness is developed through meditation which can take many forms.  When you become adept at meditation, you can access mindfulness at any time of the day in the midst of undertaking any form of daily activity – walking, eating, talking, or driving.

You can develop the art of bringing mindful awareness to anything you do so that you can learn to be more fully in the present moment.   Mindfulness stops you from becoming lost either in the past or the future.

If you can access mindful awareness during your daily life, it can be a place of ease, wellbeing and peace – undisturbed by the waves of life’s vicissitudes.  Mindfulness is a lost art but with meditation practice it becomes more accessible, even easy.  However, the difficulty lies in remembering to access mindful awareness when you are caught up with your daily activity.

Tara Brach, in a meditation podcast, introduces a process called S.T.O.P. to increase your capacity to remember to engage mindfully in whatever you are doing.  This process can be undertaken in a short or very brief form or in a longer, more expanded way.

The S.T.O.P. practice

This practice can be undertaken at any time, particularly when you find yourself agitated or anxious.  The basic practice involves:

  • Stop – pause what you are doing or about to do
  • Take a breath – breathe in deeply and let out the tension with your out-breath
  • Observe – notice what is going on for you emotionally and physically (e.g. anger, tightness in the chest)
  • Proceed – respond with greater awareness and self-management.

This is a practice that can be undertaken at any time during the day in the midst of any activity.  You can stop yourself from your automatic fight or flight response and be more conscious of what is going on for you while also controlling your response.  With the S.T.O.P. practice you can gain more appropriate responsiveness to your daily life and progressively build your response ability.

Tara demonstrates both the short version and long form in her meditation podcast where she introduces the S.T.O.P. practice.  She states that most people seem to find the short version extremely helpful – with some people even using the practice just before a potentially stressful meeting.   Tara suggests that the practice enables you to “intercept reactivity” and to respond with mindful awareness.

As we grow in mindfulness through meditation and practices such as S.T.O.P., we can more readily access self-awareness and self-management.  We can learn to observe what is going on for us so that we do not react compulsively, but with a mindful awareness that enables us to more readily experience equanimity.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Living the Present Moment

The present moment is all we have – this very moment is our life.  Yet we spend so much time being someplace else.  We are thinking about what we have to do or wishing that our life was different.  We can be caught up in the emotions of envy, disappointment or regret and overlook what is happening now.

So often we look forward to an activity with a friend or colleague and yet when the moment arrives, we are thinking of something else – our focus is elsewhere other than the present moment.  When we can be really in the present moment we can savour being alone, being with someone we value and appreciate, experiencing the joy of our child’s development and happiness, or the beauty of the nature that surrounds us.

The role of meditation practice – bringing us back to the present moment

In one of her many meditation podcasts, Tara Brach coaxes us to show up fully for our life experiences, instead of being absorbed by our busyness.  She encourages us to be with our mind and our body in the moment.

Meditation practice trains us to bring our attention back to the present moment again and again.  It helps us to develop the discipline to stop our minds wandering or entertaining thoughts that take us away from the moment that we are experiencing, whatever form it takes.

If we can maintain meditation practice over a sustained period with a degree of frequency, we can begin to find that we tend to stop ourselves in the course of some experience and remind ourselves to savour the moment.  This present-mindedness can grow and develop and embrace more of our life and our interactions with others.  We can learn progressively to be truly present to ourselves and others.

As Tara points out the starting point is often getting in touch with our own bodies and our bodily sensations – whether it is the sensation of warmth or cold, tightness or softening, retracting or expanding.   What we develop through being in the present moment is gratitude and appreciation and we can experience joy and happiness through the process.  Tara describes what we develop through meditation practice in these words:

The art of appreciation and showing up for our life and living with more connection and gratitude. 

As we grow in mindfulness through meditation, we can appreciate each moment and savour more of our life, instead of letting the present moment continuously pass us by.  Through regular and persistent meditation, we develop the art of bringing ourselves back to what we are experiencing in the moment.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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How Does Mindfulness Impact Our Behaviour?

Research on mindfulness suggests that through meditation practice we become more connected with ourselves and more in control of our thoughts, emotions and resulting behaviour.  In particular, mindfulness improves the frequency and quality of our paying attention in the present.

Research by scientists on the outcomes of mindfulness point to the development of compassion, reduced sense of isolation, increased resilience and ability to handle stress – all of which impact our behaviour.

Exploring how mindfulness impacts our behaviour

We have to ask ourselves how mindfulness practice changes our own behaviour.  Do we stop ourselves from writing that cutting email when we become angry at an email we received?  Do we immediately retaliate with counter accusations when criticised by someone else?  To what extent has our awareness and understanding of another’s pain increased our empathy and become reflected in compassionate behaviour?

One of the challenges we face in translating mindfulness practice into changed behaviour is that our habituated behaviour is very difficult to change.  Even as we develop mindfulness through reflection and meditation, we will still have to deal with negative thoughts and emotions that arise spontaneously despite our best intentions.  However, our capacity to deal with these challenges should develop so that our response ability increases and we can overcome our habit of responding inappropriately to words or actions that trigger us.

If we do feel agitated, we can have the presence of mind to stop and take a breath, observe what is happening inside ourselves and use the gap between the stimulus (the trigger) and our response to manage our behaviour better.

We can begin to see that we are moving towards more kindness in our interactions with others – it could be that we notice people more, stop and talk to people who seem lonely or depressed, demonstrate more thoughtfulness towards others we encounter in daily life.

A meditation to explore the impact of mindfulness on our behaviour

We can explore for ourselves what impact our meditation practice is having on our behaviour by way of checking our progress towards achieving the equanimity of mindfulness.  We can review how often we have used mindfulness as a form of self-intervention to prevent us from saying or doing something that we considered inappropriate.

Tara Brach asks some penetrating questions about the ways in which mindfulness has positively impacted our behaviour.  In the related meditation podcast, Tara encourages us to let go of the past and attend fully to the present moment.  This meditation is particularly useful if you have reviewed your behaviour and found that you did not act mindfully.  It is a calming meditation that is strongly situated in the present moment and in what you are experiencing within and aware of in your immediate surroundings.

As we grow in mindfulness through reflection and meditation, we can begin to see clearly observable changes in our behaviour particularly in moments of stress or when our negative emotions are triggered.  We begin to notice our capacity to control our thoughts and emotions and increase our response ability – to respond in more appropriate ways that build relationships rather than damage them.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Mindful Leadership: Being Present

One of the core skills of leadership is the ability to be fully present when interacting with others – whether with managers, non-managerial employees or other stakeholders.  Being present underpins the capacity to influence.  It is the precondition for effective listening, providing feedback and generating the engagement of employees.

Effective listening

To actively listen, you have to be really present to the person you are attempting to engage with.  It means being able to focus on the person speaking and tuning in to their words, nonverbal behaviour and the emotions underlying their communication.  It also requires the ability to reflect back to the other person not only what they are saying but also the emotions behind the words and the intensity of those emotions.  This enables the speaker to feel truly heard.  Being present in such interactions means effectively that you are open to the influence of the speaker – not shut off from their desire to engender some change in what is happening.

To tune into another person requires you to tune out of your own thoughts and to control your own preconceptions and assumptions.  Reflection following an interaction can help you to identify what got in the road of effective listening.

Providing feedback

Being present is an essential requirement for providing effective feedback – whether positive feedback or corrective feedback.  To be able to give positive feedback that is specific, genuine and timely, you need to be able to observe behaviour that should be acknowledged and rewarded with praise.  You need to be present to notice the desired behaviour in the first place.

Providing corrective feedback for inappropriate behaviour or inadequate performance also requires you to be fully present and to manage your own feelings in the situation.  Once you have spelt out the core behavioural or performance issue, you need to be able to actively listen to understand what is going on for the other person – what is impacting their behaviour/performance.  You may even find, in the process, that you have contributed to the problem through lack of clarity of instructions/expectations or inadequate training.   Openness to these possibilities requires being present and attentive to the person you are providing corrective feedback to.

Engagement of employees

Employees, whether managers or non-managerial employees, respect a leader who can actively listen and provided accurate feedback, whether positive or corrective.  They understand and appreciate that by your being present and attentive, you are demonstrating respect for them, their skills and their contributions – the foundation for true employee engagement.

As we grow in mindfulness through meditation and reflection, we are better able to be fully present to provide effective listening and feedback to engender commitment and contribution of our followers, whether managers or non-managerial employees.  Being present is the outcome of continuous meditation practice and reflection undertaken on a regular basis.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Insights from Mindfulness

Matthew Brensilver teaches about the relationship between mindfulness and mental health based on his many years of research into treatments for addiction and resultant behaviours.  In one MARC meditation podcast he offers two key insights that derive from mindfulness.

In the podcast, he suggests that meditation practice itself is a form of training that opens us up to the potentiality of mindfulness.  It enables us to pay attention to our everyday experiences, getting in touch with our sensations and thoughts.  Matthew describes mindfulness as accepting our human condition in all its facets with openness and equanimity.  He maintains that this mindful stance generates two key insights.

Insight 1 – the difficulty of being human

If we learn through meditation to accept whatever comes our way, taking things as they are, we come to realise how difficult it is to be truly human.  This openness to experience from one moment to the next means accepting what is with equanimity – even if this involves challenges to our sense of self, career disappointment, interpersonal conflict or ill health.

It takes real courage to face the reality of our lives with full awareness, not hiding in denial or diverted by resentment.  Life often turns out to be very different to what we imagined or hoped for. Matthew states that mindfulness demands that we “make peace with the human condition” and live our lives with genuine acceptance moment to moment.  This is hard to do, even if we are able in the midst of things to express gratitude for what we do have or for the positive experiences we have had in our lives.

Insight 2 – we underestimate the capacity of our hearts and minds

Matthew suggests that our innate capacity is often obscured by aversion to difficulties, striving for “success” or the negative emotions generated by the everyday challenges of work and life.  Fear, for instance, can stop us from being creative and pursuing opportunities for personal growth and development.

Matthew argues that “sustained intention and attention” that develops with mindfulness enables us to tap into our real potential, including the ability to offer unconditional love and appreciation.  If we are able to maintain “continuity of awareness” we are able to access our full potentiality.

For Matthew, mindfulness involves not only being aware of our thoughts and emotions from moment to moment but also the ability to “pour awareness into our body” so that we are in touch with our bodily sensations as well.  He suggests that meditation helps to build this awareness because it offers the opportunity to “experience the dignity of upright posture” while, at the same time, feeling “the pull of gravity” on the rest of our body.

As we grow in mindfulness, we come to realise the difficulty of facing our human condition with equanimity, while at the same time experiencing the depth and breadth of our human potentiality.  Meditation practice helps us to accept what is and to more readily realise our full potential.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Mindfulness for Self-Regulation

Over the past few months, I have been conducting manager development workshops with my colleague as part of an action learning program for public sector managers.  The program, called Confident People Management (CPM), is skill-based and focuses on developing skills to enable managers to build a productive, mentally healthy workplace culture.

In a recent workshop, two of the participating managers identified issues in their approach to management that related to the need to develop self-regulation.   I will describe each of these issues in turn and discuss how mindfulness could help each manager to develop self-regulation to deal with their particular managerial issue.  The names will be changed to respect the privacy of the individuals involved.

Self-regulation for a racing mind

An integral part of the four-month, manager development program is the workplace practice of skills learned in the monthly workshops.  Each workshop begins with a shared reflection on this workplace practice – what was attempted and what outcomes, intended and unintended, were realised.

John reported that he had been practising active listening in the workplace.  However, the biggest impediment to his effective listening was his racing mind.  Each time someone he was talking to mentioned an issue, John’s mind would automatically start racing, filling his head with ideas and solutions.  He found that he could not stop this mental activity and it got in the road of his active listening.

John could learn to still his racing mind by practising a form of narrow awareness such as mindful breathing.  There are two key elements of mindful breathing that would help John with self-regulation, the focus on breath and the practice of continuously returning to this focus when thoughts arise.

With mindful breathing, awareness of breath becomes the anchor of the meditation practice. Each time a thought arises, it is allowed to float to the surface like a bubble that eventually bursts.  Each thought is noticed but not entertained, and during the meditation the participant develops the discipline of continuously returning to the primary focus of breathing.  This anchoring, through focused awareness of breath, builds the capacity for self-regulation for a racing mind.

Self-regulation for the management of triggers

Another participant, Mary, expressed the issue of being constantly triggered in the workplace and finding herself becoming irritated and angry.  The management of negative triggers is an important skill for a manager in the workplace because they need to model appropriate behaviour and not become the victim of their uncontrolled impulses.

Mary explained that certain triggers led to physical signs of agitation such as tightness in her chest and shoulders and overall tension in her body.  She was able to identify the bodily manifestation of her heightened, negative emotions as well as the inappropriate behaviour that this led to, such as angry words and an aggressive stance.

What would help Mary to manage her response to these negative triggers would be the practice described as S.B.N.R.R. in a previous post.  This practice would enable Mary to develop more appropriate responses to the negative triggers.  The process involves stopping (delaying a response), breathing deeply (to gain control), noticing tension points in the body (to release the tension), reflecting on any pattern in the triggers (to better understand why she is triggered by particular words and/or actions) and responding in a more appropriate way (to gradually increase her response ability).

As managers grow in mindfulness through appropriate meditation practice (such as narrow awareness and S.B.N.R.R.), they can develop self-regulation to deal with issues that would otherwise derail their management of people and the development of a productive and mentally healthy workplace.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of ernestoeslava on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Driving with Mindfulness

Often when you are driving you can become agitated, annoyed or frustrated by the traffic holdups caused by others.  Sharon Salzberg provides a timely reminder that “you are traffic too“.   We focus so much on our own needs in the heavy traffic situation that we lose sight of the needs of others.  Sharon puts this down to the “centrality of ourselves” – where the world revolves around our self-centredness, rather than other-centredness.

Diana Watson too in one of her MARC weekly meditation podcasts, provides us with a meditation that enables us to bring mindfulness on the road.  She describes one of her own experiences when she was running late to conduct a meditation and found her irritation and agitation rising.

Diana found that she was swamped with thoughts and emotions.  The thoughts reflected the negative bias of the brain – “I’m not going to make it on time”, “What will happen if I am late?”, “People may never come again if they are new to the meditation practice!   So, our minds can catastrophize any situation and unsettle us as we are driving.

Another source of emotional disturbance occurs if we then engage in self-recrimination or negative self-evaluation – “If only I had planned for traffic delays!”, “Why was I rushing out the door when I know that I need to have a strong presence of mind to conduct this mindfulness session?’

Bringing mindfulness to driving – noticing thoughts and emotions

What Diana found that she ended up doing was to start noticing, not entertaining, thoughts and emotions as they arose, e.g. “I am feeling anxious (or irritated)”, “I keep thinking that I will be late, and this causes me to become agitated”.   If we start naming our emotions, we can begin to control them.

She also suggests that we can focus on what is going on in our body as these emotions and precipitating thoughts arise.  We can notice the tightness in our chest, the pain in our neck or the onset of a worry headache.  If we can notice the thoughts and name the emotions, we can wind back our habituated response and calm ourselves.

Without this calming mindfulness on the road, we can end up taking more risks while driving, act out our anger and frustration through “road rage” or find ourselves making poor decisions about what choices to make to get to our destination.  Our growing agitation and impatience can frustrate our attempts to arrive on time.

As we grow in mindfulness through meditation practice that grounds us in the present moment, we can more readily deal with situations such as driving in heavy traffic when our needs for timeliness are being frustrated.  We can also bring to the situation self-awareness and self-regulation so that we are not captive to  our negative thoughts and emotions – we can begin to drive mindfully.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

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Three Dimensions of Awareness

In one of her many meditation podcasts, Diana Winston discusses three different dimensions of awareness and leads a meditation that explores each dimension.

Diana suggests that no one dimension is better than the others – each is appropriate for a particular time.  It is also possible and desirable to be able to move from one dimension of awareness to another – this may help when you are encountering the obstacle of restlessness or boredom in your meditation.  Sometimes, too, when you are tired you might find that an open, less exacting form of awareness is useful to help you to pay attention in the present moment with openness and curiosity.

  1. Narrow awareness – Diana likens this form of awareness to taking a photo with a telephoto lens where minute details are captured.  The image for this post by MabelAmber illustrates this focus – providing a close-up view of drops of water on the leaves of a plant.  Focusing on our breathing is an example of narrow awareness – and it can be hard work as we keep trying to return to our focus when our mind wanders, and thoughts interrupt the flow of our attention.
  2. Broad awareness – is like taking a panoramic picture of a landscape or seascape with a camera.  Here you are not focusing on detail but breadth and impact.  Open awareness is a good example of this as you are opening your awareness to multiple senses – sight, sounds, smells, taste and touch. Compared to narrow awareness, this can be a more restful meditation, like coasting on your bike after expending much effort peddling.
  3. Choiceless Awareness – as we are meditating, we can notice things happening in our awareness, e.g. change in our breathing, tension release in our body or strong emotions.  The nature of our awareness can shift over a single period of meditation.  We could begin with a narrow focus, open up to a broader focus by listening to the sounds that are coming to us from different directions and then attend to the emotions that those sounds elicit in us.  This ability to consciously shift the focus of our awareness can enhance our capacity to be present to whatever is occurring in our world.

As we grow in mindfulness through meditation practice that employs the different dimensions of awareness we can build the skill to be really present in the moment of practice as well as in future situations involving interactions with others or undertaking a challenging and stressful task.  The capacity to be in the moment with openness and curiosity stays with us as we engage in our daily activities at work or at home.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of MabelAmber on Pixabay

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Finding Your True Purpose

Tami Simon recently interviewed Stephen Cope, author of the book, The Great Work of Your Life: A Guide for the Journey to Your True Calling.  Stephen has also produced an eight-week course, Your True Calling, which is available online at Sounds True.

In the interview podcast, Stephen addressed the question, “How do I find my true calling and make a difference in the world?”  This question can be phrased in action terms, “How can I work out how to act in the world in line with my true purpose?”

At the outset, Stephen addresses the very real issue of what he calls, “doubt paralysis”.  We can be frozen in doubt, unable to take a step forward and uncertain that what we are doing is the right thing for us to do.  This can lead to “paralysed action” – where we are not taking up the numerous opportunities to move forward, but standing still.

Determining a path of action in line with your true purpose

Stephen draws on the famous book, Bhagavad Gita, to provide some guidelines on how to find your true calling and head off on an action path that aligns with it.  In the process, he discusses the “four-stage path of action” described in the Bhagavad Gita.  I discuss these four stages below in terms of discernment, alignment, release and elevation.

  1. Discernment – ascertaining your true purpose by identifying what is unique about you, your past life and experience and your special skills and talents.  An associated question is, “What are you uniquely equipped to do?”  The present stage of your life, your location and conditions in your external environment, can point the way for your unique contribution in the world.  Meditation practice can help you clarify your true purpose.
  2. Alignment – focusing all your energies on your identified life purpose.  Stephen calls this stage “unified action”.  It is about aligning all your activities behind your unique calling – letting go of some things you currently do and intensifying your commitment to others that are more aligned to what you want to contribute to the world.  Integration or unification of action brings with it a focus and concentration of effort which, in turn, attracts support and resources.  You begin to see things that can support your endeavours – things that you did not notice before.
  3. Release – Stephen describes this stage as “letting go of outcomes”.  This requires being free of specific goals and avoiding measuring yourself against them.  It entails not judging your success by whether or not you achieve specific outcomes.  Outcome focus can feed your doubts, particularly if you make a mistake at some point.  The release comes from letting go of fixation with outcomes and moving forward in line with your purpose.  Desired outcomes will be achieved if you realise alignment with your discerned purpose.
  4. Elevation – Stephen suggests that this stage involves turning everything over to the divine, however you define divinity.  If you are not spiritually orientated, it means finding a higher purpose beyond yourself and your activity that you can relate to.  This may mean linking into a individual or group that has a purpose aligned to yours but are taking action on a more global basis.

As you grow in mindfulness through different forms of meditation practice, you will gain clarity about your life’s purpose and attract support and resources to enable you to achieve alignment of your activities and release from the shackles of doubt and an outcome focus.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of cocoparisienne on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.