“Transformative Pyramid” Applied to Meeting the Needs of Customers

Chip Conley developed the “transformative pyramid” as a reflective framework for his leadership philosophy and approach.  He had created it by adapting the work of Viktor Frankl and Abraham Maslow who focused on the hierarchy of human needs.  Applied to employees, the Transformative Pyramid translates into leadership action to meet basic security needs (such as adequate and fair pay), recognition for contribution to the organisation and providing clarity around the meaningfulness of their work.  Chip was very focused on enabling leaders to grow and develop through reflection and to develop a growth mindset in their transition to midlife.  Associated with this mindset change is the need for leaders in midlife to learn through curiosity from millennials in their organisation.

Chip not only applied his Transformative Pyramid to employees but also to investors and customers.  He suggested that in relation to customers, businesses too often benchmarked against the lowest common denominator which in his model represents the security needs of customers.  His pyramid, however, suggests that great companies can move up the pyramid of need and really engage customers to the point where they become intensely loyal and market the company themselves by their word-of-mouth “advertising – sharing their great experience with others in their family and social networks.

Transformative Pyramid applied to customer needs

Chip explained in a podcast interview with Tami Simon that the Transformative Pyramid when applied to customers, involved the same three levels as when the pyramid is applied to employees – survival, success and transformation.  However, each of the levels has a different meaning when applied to customers.  “Survival” relates to meeting customers’ expectations (a basic need also for business survival); “success” in this context involves meeting the desires of customers; and at the highest level, “transformation”, means to differentiate and expand through meeting an “unrecognised need of the customer”.

Identifying and meeting a need of customers that has been unrecognised and unmet is the basis of Chip’s approach to marketing as explained in his book, Marketing That Matters.  Chip gives the example of one of his boutique hotels, Hotel Vitale, that developed a yoga studio on its top-level floor and provided free morning yoga classes.  This met an unexpressed and unrecognised need of travelling businesswomen who wanted to maintain their health to counteract the wear and tear of business travelling.  The convenience of being able to do yoga before work without leaving the hotel premises was a real selling point.  Up until this point, boutique hotels were very much designed as “men’s clubs”- meeting the needs of male business travellers.

Innovation and transformation

Chip drew on his experience as owner and CEO of 52 boutique hotels to put forward what he described as The Three Key Rules Around Innovation and Disruption.  He spoke about (1) foreshadowing that occurs before an innovation (some companies begin to move in the direction of the innovation but their early efforts are incomplete or inadequate); (2) innovators fulfill “an underlying human need that has not been met” adequately or comprehensively; and (3) established companies eventually catch up and adopt the innovation (and we can see this happening daily in the growth of “gluten-free” and “vegan” products in our major supermarkets, previously the province of specialist (organic) stores). 

However, being innovative and creative by departing from established practice takes courage and bravery.  An Australian example is Karen Quinlan who introduced fashion as a key differentiating theme of the Bendigo Art Gallery.  Karen recognised that over 80% of visitors to art galleries were women and they were very interested in fashion and its history.  She set about meeting this “unrecognised need” – a need that art galleries around the world had not met because they were almost exclusively managed by male Art Directors who were blind to this need of their predominant customer base.  Bendigo Art gallery now enjoys global recognition for its innovative approach and theme-based fashion exhibitions.

Chip points out that deep listening to customers can lead to identifying needs that have not been met.  He suggests that what is important in innovation is understanding customer psychographics – their interests, passions, values and who/what they identify with.  He suggests that the great companies develop the capacity to effectively “mind-read” their customers.  To do this their leaders have to be fully present to customers and notice their inclinations, behaviours and self-expression.

Reflection

As we grow in mindfulness, we can develop curiosity, creativity and innovation and begin to understand our own needs and those of our customers/clients.  We can progressively move from trying to make ourselves appear interesting to being genuinely interested in our customers and their unmet needs.  This requires mindful listening, an openness to new ideas (from whatever source) and the courage to act on our insights and avoid procrastination through fear of departing from the established norm.

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Image by Angelo Esslinger from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

How to Go Beyond Just Coping as a Leader

Ginny Whitelaw published a book on The Zen Leader in which she integrates her experience as a senior manager at NASA, a Zen Master and martial arts expert as well as her doctoral study of biophysics and personal experience of life’s challenges and difficulties, including divorce.  She draws heavily on the mind-body connection to provide a pathway for leaders to “lead fearlessly” and in a way that integrates mind, body and spirit.  Her pathway is presented in the form of 10 “flips” which she describes as inverting old ways of thinking through processes of reframing “your sense of self and the world” [imagine “flipping over” an omelette when cooking breakfast!].  Throughout the book, Ginny provides insights, practices, exercises and “takeaways” to help us embed Zen Leadership into our words and actions as a leader. 

From just coping to transforming self and others

The first of the “flips” Ginny introduces is flipping from “coping to transforming”.  For her, coping is reflected in blaming behaviour (blaming others, the system and anything external to oneself), denial or being blind to the reality of a situation and your part in it.  She notes that this unproductive and energy sapping behaviour often has its origins in adverse childhood experiences.  To reinforce this message, Ginny provides an example of a leader who refused to accept performance feedback in coaching sessions but was subsequently able to link his obstructive stance to a childhood trauma. 

Ginny explains that the real breakthrough came with acceptance – acknowledging that the feedback was true, rather than trying to fend it off or rationalise it.  I had a similar experience with a leader that I was coaching who refused to accept the fact that he was defensive, until the fifth coaching session when he acknowledged his counter-productive behaviour flowing from adverse childhood experiences. He unwittingly reinforced the concept of the mind-body connection when he stated that the insight was like a “blow to his stomach”.  As Ginny points out, acceptance replaces anger with joy, “being stuck” with creativity and debilitation with enthusiastic pursuit of solutions to problems and difficulties that previously appeared insurmountable.

Finding the energy to transform self and others

Much of Ginny’s approach is presented within a framework of energy obstruction and release.  For her, leadership is about achieving resonance, both internally and externally. She provides a simple practice to enable energy release and focus when confronted with a problematic or challenging situation.  The practice entails three steps – relax, enter and add value.  The core process is “enter” which draws heavily on Ginny’s deep recognition of the mind-body connection.  Entering entails fully immersing yourself in the situation, including its impact on your thoughts, feelings and bodily sensations. She describes this process as “entering the eye of the storm” and encourages this approach because from there the only path for your energy is “out” – towards transformation of self, others and the situation.  

This transformative approach of “relax, enter and add value” is in line with many mindfulness practices that involve relaxation and grounding, noticing and accepting what is personally experienced and changing the way you think, feel and act in line with the resultant insights.  To strengthen the ability to move beyond just coping to transforming, Ginny provides a further in-depth exercise that enables you to move from problem thinking to opportunity perception and creative resolution.  She also offers an online course titled Lead with Purpose to enable you to realise your best self as a leader and add real value to the world.

Reflection

As Ginny points out, much of the issue of just coping comes from our habituated, unproductive behaviours that flow from our early life experiences.  Entering fully into the problem situation, instead of blocking the realisation of our part in it, creates the possibility for transformation of our self, others and the situation.  As we grow in mindfulness through meditation, mindfulness practices, insight exercises and reflection, we can come to accept our personal blockages to energy release and free up avenues for creative resolution.

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Image by Myriam Zilles from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Healing the Wounds of Trauma

Corey De Vos of Integral Life and Ryan Oelke discussed the need to address the effects of trauma at sometime in our life.  Their discussion, Inhabit Your Wound, was wide-ranging and covered the impacts of trauma, barriers to addressing the wounds and processes for uncovering the wisdom that lies beneath the pain of trauma.  They suggest that each of us has our own “unique constellation of trauma” but if the wounds are addressed with a gentle curiosity, social support, professional help and self-compassion, they can release new insights and energy to enable us to more fully realise our purpose in life.

Trauma tends to impact many facets of our life, often below the level of consciousness.  It might be reflected in irrational fears, reluctance to appear in public, constant anxiety and depression, inability to develop and/or maintain intimate relationships, eating disorders or addiction, indecisiveness, inability to hold down a job or an overall sense of lack of meaning and purpose.  Many things can trigger a trauma response, including objects, people, news, conversations and observing a violent incident – because trauma impacts at a “cellular level”. Trauma can leave us directionless, powerless, confused and disoriented.

Barriers to healing the wounds of trauma

Corey and Ryan maintain that the shadow of trauma follows us throughout life, but we typically have defence mechanisms to prevent us from dealing with the pain and healing the wounds.  The memory of a trauma is often submerged below our level of consciousness because we sense that recollection is potentially too painful.  We may even have experienced dissociation to keep the memory away from our inner awareness.  We may have developed an internal narrative that is based on denial – “it really didn’t happen” – and this acts as a barrier to exploration and healing from trauma.

Ryan and Corey also observe that sometimes we could be part of a collective trauma experienced as a result of systemic discrimination or jointly experienced life events.  These life events could take the form of war, mass incarceration, natural disasters or a terrorist incident.  They can lead to “culturally inherited dramas” imprinted on our psyche.  Experience with religion during childhood or later in life can leave its own “baggage” and can be “harder to unpack” and deal with because it can become caught up with other traumatic experiences.  Corey and Ryan suggest that sometimes people want to hold onto their trauma because it makes them feel special and may even elicit a desired, sympathetic response from others (neediness in this area my be symptomatic of the trauma itself).

Processes to heal the wounds of trauma

We may have developed the ability to operate productively and confidently with our work environment but become aware of some disfunction in other arenas of our life.  Alternatively, we may have noticed a habituated and unhelpful response to a specific kind of incident such as personal criticism, open conflict or someone challenging our ideas or perspective.  These experiences can be the catalyst to deal with the “residual effect” of trauma and provide the necessary motivation to change our behaviour.

Corey and Ryan suggest, in line with Jon Kabat-Zinn, that a potential starting point is to “reinhabit our body” – to start noticing our bodily sensations and reactions.  This can lead to curiosity about what has triggered these responses and what prior experiences underly the nature and intensity of our response.  Ryan suggests that we need to work with any resistance we may experience in our body, but we should proceed slowly with a tender and caring curiosity.  A key here is our readiness to open the wounds and our resilience in dealing with the result – timing and support are of the essence.  Somatic meditation has proven to be an effective way to deal with the wounds of trauma and it is often undertaken with professionally trained facilitators.

There are a wide range of therapists to assist anyone who wants to deal with trauma and its effects.  Some employ cognitive approaches (such as Dialectic Behaviour Therapy) requiring voicing our thoughts, feelings and assumptions, others use less cognitive approaches such as art or music as tools for therapy.  A more recent development is the use of equine (horse) therapy which may be more appropriate for someone who loves animals and particularly horses.  Organisations such as Beyond Blue provide links to resource centres and professional therapists and others such as the Black Dog Institute offer support groups.  Keith Witt offers two books, Shadow Light and Shadow Light Workbook, that provide insights into our trauma-induced, unconscious responses and offer practices to illuminate the nature and potentiality of our “shadow self”.

The experience of Clare Bowditch in healing the wounds of trauma

Clare Bowditch – singer, songwriter and actor – captured her healing journey in her “no holds barred”, personal memoir, Your Own Kind of Girl.  Clare indicated that she wrote the story of her early life to encourage others to speak to someone and seek assistance if they are suffering from the effects of trauma, especially if they are experiencing anxiety and/or depression.  She describes in detail her own battle with anxiety and depression brought on by adverse childhood experiences and the trauma of seeing her sister die at the age of seven, after two years of hospitalisation with a rare, incurable illness that progressively eroded her muscles and caused paralysis. 

Clare, like Corey and Ryan, stressed the critical importance of relationships (family and friends) for her successful healing journey.  She encourages people to set out on the painful journey because it is “well worth it”, even if it turns out to be tougher than you first thought.  Clare experienced a nervous breakdown – she had fled to London, unprepared economically and emotionally, after she experienced shame and depression following a relationship breakup.  She experienced severe symptoms of her trauma wounds such as an inability to listen to music, write songs, watch TV, listen to the radio, eat well, sleep adequately or go outside.  She was consumed by all kinds of irrational fears and images of death (grieving her sister’s death).   Her response was to return home to her family and spend up to six months healing herself including meditating and learning about the impact of stress and unhealthy foods on the body’s nervous system.

Clare was able to reframe her nervous breakdown as a “nervous breakthrough” because “it was at this time that I got a really deep sense of what made sense to me, which was music” (p. 326).  She had finally found herself.  She rediscovered her need to be creative, to avoid things that did not make sense to her and to sing and write songs that really spoke her truth – her real, raw feelings.  She stated that the journey required the discipline to control her negative self-talk, the insight to realise that despite her life circumstances she had a choice in how she responded and the courage and resilience to persist despite setbacks.

Consistent with Corey and Ryan, Clare maintains that it is important to celebrate the small steps forward because they collectively make up the journey:

… a career is a thing that’s made up of one tiny step, one small act of courage after the other.  It’s only really when you look back later that it all makes sense. (p.313)

Reflection

Trauma affects many people in multiple, idiosyncratic ways.  The problem is that it works away as our shadow self and unconsciously impacts our perceptions, thoughts, emotions, behaviour and responses to triggers.  As we grow in mindfulness through meditation, reflection and self-observation, we are better able to gain insight into how we have been impacted, to develop the courage to address our trauma-induced wounds and move forward (however slowly) to realise our life purpose. 

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Image by John Hain from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

How to Maintain Your Blogging Momentum

Darren Rowse recently published a blog post titled, How to Rekindle Your Blogging Enthusiasm, in which he provided several ways to reenergise your blogging and regain your momentum.  Darren is eminently equipped to offer advice to bloggers having started a personal blog in 2002, a professional blog for bloggers called Problogger in 2004 and a very profitable blog on digital photography in 2006.  Darren also provides an extensive podcast archive on blogging, a book titled Problogger (for those who want a career in blogging or to earn extra income from their blogging efforts), and a course on how to develop a profitable blogging business titled 31 Days to Build a Better Blog.

Maintaining your blogging momentum

Darren’s suggestions on how to rekindle your blog when your enthusiasm and/or energy wanes are very practical and relatively easy to implement.  However, they will often involve changing habits (including avoidance) that have grown up over time (in some cases, over many years).  Here are his suggestions:

  • Take time off from writing your blog – sometimes we go stale and lose enthusiasm.  A break can rekindle enthusiasm, develop insight into new ways to approach your blog and provide the opportunity to regain momentum.  The break from blogging could involve taking a vacation in a different environment; doing research for your blog content; undertaking a course on blogging or attending a conference on your content area; developing a blogging calendar; or doing some speed writing/brain dump around several topic areas.  Ash Barty, current World Number 1 tennis player, took a year off from tennis and played cricket instead – this enabled her to regain her enthusiasm and accelerated her tennis career to the top.
  • Revisit why you are writing your blog – to tap into your motivation and energy source.  Over time, we can easily lose sight of what motivated us to write our blog in the first place.  I found this strategy of reconnecting with my purpose a very useful and sustaining approach. To this end, I recently revisited the benefits of writing my blog on mindfulness in a blog post. In that post, I also explained the benefits of changing my blogging frequency from daily to three or four times a week – something that I did on the advice of my mentor (and another strategy that Darren recommends).
  • Check the alignment of your blogging focus and approach with your overall goals – this includes ensuring that you are in the right content area (in terms of personal interest, potential audience and growth potential) and that your language, target audience and topic choice align with your fundamental purpose in writing.  I have found that mindfulness as a topic choice for my blog assists my personal and professional development, enables me to keep abreast of the latest neuroscience findings, stimulates my thinking and engages me in a growth area (with endless articles and video resources and applications in multiple arenas such as mental health, education, leadership, workplaces and community development).
  • Overcome pride and seek help – there are numerous resources available such as Problogger and Yaro Starak’s blog and his engaging podcast interviews as well as related social media groups.  Darren also offers ways to find writers to assist with the challenge of writing your blog on a regular basis.

Reflection

Sometimes we do things that naturally rekindle our enthusiasm for blogging (such as participating in webinars or online conferences).  At other times, the drain on our momentum is too much because of other commitments that consume our energy and creative capacity – these are times when we could seek and heed the advice of professional bloggers such as Darren and Yaro.  As we grow in mindfulness, we can become more aware of our thoughts and feelings that may be impeding our progress in writing, identify creative solutions and regain our alignment, enthusiasm and momentum.

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Image by Karolina Grabowska from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

A Reflection Meditation to Access Your Inner Wisdom

Diana Winston provides a reflection meditation podcast to enable us to access our inner wisdom.  We are so often absorbed with thinking our way through issues and challenges that we block access to our inner wisdom.  She suggests that if we shut down our thinking and just listen to our inner wisdom, we will arrive at creative insights and a way to move forward, ideally in line with our life purpose.  The reflection meditation is offered as one of the weekly meditation podcasts provided by the Mindful Awareness Research Center (MARC) which aims through research and education to promote the practice and benefits of mindful awareness for people of all ages.

Reflection meditation for accessing inner wisdom

Diana’s 30-minute reflection meditation podcast basically has two phases – (1) relaxation and (2) opening to inner wisdom:

  1. In the first phase, you are introduced to a light body scan followed by a focus on an anchor of your choice such as breath, touch or sound.  You are encouraged to avoid entertaining distracting thoughts and to return to your meditation anchor once you are conscious of being distracted. 
  2. In the second phase, the emphasis is on listening to your inner wisdom while focusing on an aspect of your life that you want to improve, e.g. how to improve your relationship, how to enhance your well-being or develop your creativity.   The challenge here is to avoid thinking about the question – avoid trying to resolve your question cognitively.  This requires settling your mind, quieting your brain.  You are attempting to access your intuition rather than your rational, logical thinking.  Whenever your mind wanders, bring your focus back to your anchor and your inner wisdom.

To access the deeper levels of our inner wisdom takes time and lots of practice over a sustained period.  Karen Brody maintains that a quicker way to access deeper levels of consciousness is by using the Yoga Nidra Meditation discussed previously.

Reflection

We spend so much of our time trying to think our way through issues and life challenges and ignore our intuition and inner wisdom.  As we grow in mindfulness through various forms of meditation such as the reflection meditation, we can develop ways of accessing deeper levels of consciousness and bring our inner wisdom to bear on the questions that challenge us in our daily lives.

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Image by Eric Michelat from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Music and Meditation: The Key Role of Practice

Richard Wolf maintains that practice is a key element in meditation and playing a musical instrument.  Richard explores practice along with other parallels between meditation and playing music in his book, In Tune: Music as the Bridge to Mindfulness. Previously, I explored his ideas on achieving harmony through music and meditation.

It is through practice that we can master playing an instrument or achieving a high standard in sport.  The same is true of meditation – our capacity to meditate and achieve its benefits is dependent on how well we practice.  The greater the regularity and length of our meditation practice, the greater are the benefits that accrue to us.

Practice and repetition

Practice requires repetition and may be experienced as boring, e.g. playing scales on a musical instrument.  However, as Richard notes, after a period of practicing, if we persist, we can be keen to “practice for practice sake”.  With sustained practice, comes the realisation that the practice itself achieves the desired benefits of competence, concentration, harmony and spontaneity.  This is as true of meditation as it is of practising a musical instrument.  It is similar with sporting practice. I recall practicing tennis drills with my brothers when we were playing A Grade tennis fixtures.  Repetition was a key part – hitting the ball up the line over and over or practising volleys again and again.  However, as we grew in competence, we would marvel at the shots we played, laugh at the fun we were having and experience a real sense of happiness.  We would look forward to our practice sessions.

As our meditation practice improves and starts to flow into our daily life, we begin to experience a greater variety of benefits which, in turn, feed our motivation to practice.  Richard suggests that this occurs because when you meditate, “your mental, emotional and physical awareness are the instrument you practice on”.  The essence of effective practice is to maintain focus in the present moment on what we are doing, whether playing a musical instrument or meditating on nature.

Breathing in time – treating your breath as a musical instrument

Richard highlights the role of beats in music and the need for a musician to master different times in music such as 4/4 time and 3/4 time (as in a waltz).  He suggests that “counting beats internally” is an essential component of mastering a musical instrument.  He proposes that as a form of meditation practice, you can adopt the parallel technique of “rhythmic breathing”, e.g. what he calls a “four-bar sequence”.   This involves holding your breath for four beats (counting to four) for each of the four “bars” involved in breathing – inhalation, holding, exhalation, holding. 

In his book, he offers other variations on this breathing sequence that you can adopt but stresses that the important thing is to go with whatever helps you to experience calm and equanimity.   It is vital not to beat up on yourself if you lose count in the middle of your practice – just start over again.  The outcome is achieving a mind-body rhythm that is beneficial to your sense of ease and wellness.

Reflection

Meditation practice becomes enjoyable as we grow in mindfulness.  This increasing inner and outer awareness flows into our daily life and brings a variety of benefits such as focus, productivity, creativity, calmness and richer relationships.  The benefits can grow exponentially if we sustain our meditation practice.  Rhythmic breathing can enhance our mind-body connection.

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Image by Brenda Geisse from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Bringing Mindfulness to Your Motivations and Intentions

Diana Winston recently offered a meditation on the topic of mindfulness and intentions.  Diana is Director of Mindfulness Education at MARC, UCLA and the meditation was part of the weekly meditation podcasts offered by the Center.  The podcasts are accessible from the MARC website or via the UCLA Mindful App

Diana explained that an integral part of mindfulness is curiosity about our self, what we do and why we do it.  Many times, our intentions are not conscious – our thoughts and behaviour are often the result of habituated patterns.  We might sometimes do things because we think it is the “right thing to do” or because “others are doing it”.  As Diana points out, our motivations and intentions are often very complex, mixed in nature and not easily untangled.  She offers a guided meditation to unpack these motivations and, in particular, to explore the question, “Why do we meditate?”  If we are clear about the benefits that accrue for meditation practice, we are more likely to sustain the habit of meditating.  I find, for example, that clarity about my motivations is a key strategy for enabling me to sustain my practice of Tai Chi and writing this blog.

Meditation on intentions

Diana provides a meditation on intentions that has four key phases:

  1. Body scan – you begin by undertaking a comprehensive body scan, starting with the sensation of your feet on the floor and moving through your whole body.  I find that a body scan is easier to do if you are following the instruction of another person rather than if you try to do it under “your own steam”.
  2. Exploring why you meditate – what is it that keeps you going with meditation?  What are the benefits that you experience? The clearer you can be about the personal benefits for you – the intentions that shape your habit – the more likely you are to sustain the practice through difficult times or when you are time-poor.
  3. Grounding through your anchor – revisiting your personal anchor can help you to maintain your focus when negative thoughts or other distractions take your attention.  Your anchor can be your breath, focusing on sounds in the room (such as room tone), or getting in touch with a sensation in your body, e.g. the tingling when your fingers touch (my favourite). 
  4. Exploring why you do other activities – now you shift your attention to something else in your life to focus on your intention in doing that activity.  You can focus on a major activity that you regularly undertake and ask the fundamental question, “What am I doing this for?”  Alternatively, you can focus on a less significant activity that you want to gain some clarity about – it might be a commitment or task that you no longer want to undertake but continue to do so.  Diana cautions not to let yourself become frazzled if you cannot immediately find a focus for this phase of the meditation – you can always revisit the meditation at another time.  She also suggests that a few deep breaths taken during this part of the exercise can be helpful for finding and sustaining your focus.

Motivation for meditation

When I undertook this meditation, I was pleased that I was able to clarify and strengthen my motivation for persisting with regular meditation practice.  I was able to identify the following intentions behind my practice (you may have very different intentions based on your own life experience):

  1. Achieving calm – this is a key aspect of my intentions in meditation practice.  I find that calmness enables me to deal with the stresses of life and the inevitable traumas that I experience.  At the end of a recent workshop that I was co-facilitating, a participant came up to me and thanked me for my “calmness and creating a calming atmosphere”.
  2. Developing creativity – meditating releases my capacity to be creative in my writing and in designing and facilitating workshops for managers and leaders.
  3. Dealing with difficult emotions – there are several meditations that focus specifically on difficult emotions such as resentment or anger.  These meditations help me to temper the emotion and contribute to restoring my equilibrium.
  4. Reducing reactivity – there are so many things in life that can trigger a reaction, e.g. traffic jams, and I can become less reactive through my meditation practice (especially targeted mediations such as “You are traffic too” and “When you are waiting, have awareness as your default, not your phone”).  Now in traffic delays, I am able to revert to my anchor, fingers touching, to remain calm and increase my awareness.
  5. Improving relationships – meditation helps me to be more conscious of my thoughts and emotions in any interaction and assists me to be sufficiently present to actively listen to others I interact with, especially in close relationships (even if I don’t achieve this very well in a particular interaction, my awareness and reflection help me to resolve to do better the next time).  Awareness of my own thoughts and emotions improves my capacity to understand the dynamics occurring in my training groups.
  6. Health and healing – meditations focused on nature support my emotional stability and contribute to my overall wellness.

Reflection

As we grow in mindfulness through meditation and reflection, we can develop greater clarity about the intentions behind our meditation practice and other significant activities in our life, sustain our motivation and enjoy the benefits that accrue both to ourselves and others we interact with.  We can begin to more fully realise the benefits of increasing inner and outer awareness. Meditation focused on our motivations and intentions can help us to make explicit the implicit motivation behind our actions and, in the process, to strengthen our motivation.

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Image by Alexas_Fotos from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Disconnection from Childhood Trauma: A Potential Determinant of Depression and Ill-Health

Johann Hari, in his book Lost Connections: Uncovering the Real Causes of Depression, identified seven social causes of depression including the loss of connection to other people.  One of the surprising findings in his discussions with researchers and his colleagues, was the link between obesity, childhood trauma and depression.  In the final analysis, collectively they established that in many instances unresolved childhood trauma was a determinant of obesity and depression. 

Obesity and depression

Johann drew on the ground-breaking research of Dr. Vincent Felitti, Founding Chairman of the Department of Preventative Medicine of Kaiser Permanente – a fully integrated medical provider offering not only health care plans but also services such as specialist medical practitioners, a dynamic medical school, mental health services and education and an affordable housing initiative.  Kaiser Permanente views a healthy life for all as a cause to pursue, and is a pioneer in offering seamless health services along with leading edge research into preventative methods and treatment approaches.

Kaiser Permanente commissioned Vincent to undertake research into obesity because it was becoming the major factor in the growth of its operational costs.  Vincent started out by using a specialised diet plan supported by vitamin supplements that was designed to help obese people lose weight.  This approach appeared highly successful on early indications, but Vincent noticed that the people most successful at losing weight were dropping out of the program and returning to their eating habits and becoming overweight again.  Additionally, they often experienced depression, suicidal thoughts, rage or panic. 

Research by way of interview of 286 participants dropping out of the obesity program established that most had been sexually abused or experienced some other form of childhood trauma.   Obesity was their way to deal with the aftereffects of childhood trauma, including fear of sexual assault and the desire to hide their shame.

Childhood trauma and depression

Vincent was surprised by the findings of the initial study and realised that research of childhood history as a determinant of adult ill health had been avoided previously because of shame, secrecy and the taboo nature of the topic.  Yet his early findings established that childhood trauma played out powerfully decades later in terms of emotional state, biomedical disease and life expectancy.  He found, for example, that 55% of participants in the obesity study had suffered childhood sexual abuse.

The link between obesity, depression and childhood trauma was not well received by the established medical profession.  The video, A Tribute to Dr. Vincent Felitti, highlights the scorn he experienced when first announcing his findings at a medical conference and demonstrates the resilience of a man who had the courage to back his research and the bravery to pursue his creativity.

Vincent was convinced that he had to undertake research with a larger and broader sample of people to establish the credibility of his findings.  Through Kaiser Permanente’s processes of capturing the medical history of patients he was able, in collaboration with Dr. Robert Anda of the Center for Disease Control (CDC), to add additional questions relating to life history.  The questions picked up on the 10 types of childhood trauma identified by participants in the earlier study. The 17,500 participants involved in the second study were representative of the broader population of California where the study was done.  They were middle class with an average age of 57 and were employed.

The research titled the Adverse Childhood Experience Study (ACE) highlighted even more surprising results.  Two thirds of the participants in the research program had experienced one or more traumatic events.  One in nine had experienced 5 or more adverse childhood events.  They also established that the higher the number of different adverse childhood events experienced by an individual (their ACE Score), the greater the likelihood of that person committing suicide.

Typical strategies adopted by individuals to cope with the impacts of childhood trauma only exacerbate the problem of ill health, e.g. smoking or over-eating.  Vincent maintained that the experience of chronic, unrelieved stress affects the nervous system and the brain and can produce “the release of pro-inflammatory chemicals in a person’s body”, leading to suppression of the immune system.

What can be done about childhood trauma?

I have previously discussed principles and guidelines for trauma-informed mindfulness practice.  Johann Hari, in the section of his book on reconnection strategies offered several strategies that could have a positive effect on the negative impacts of childhood trauma, such as obesity and depression.  His recommended reconnection strategies include social prescribing and reconnection with nature, meaningful work and meaningful values.

Vincent Felitti, too, was concerned that people who had experienced childhood trauma need some form of hope about their ability to redress its negative effects.  He decided to do further research involving medical practitioners who were treating patients through Kaiser Permanente.  He provided them with a few simple questions to ask patients that related to life history and covered childhood experiences, and asked them to express genuine empathy and respect for the patient. 

Vincent found that the participants showed “a significant reduction in illness” once a patient shared their story of childhood trauma with a doctor.  He thought that the explanation for this was twofold – (1) the person was sharing their story with another person for the first time and (2) the recipient of the disclosure was a trusted authority figure who treated them with kindness and respect.  He postulated that the intermediate effects related to the fact that the experience removed the shame and self-loathing associated with the adverse childhood event.  The association of the childhood trauma with the experience of humiliation was broken. Vincent acknowledged that this was an area for further research.

Vincent argued that the ultimate solution to childhood trauma lay in “primary prevention” and advocated for the integration of their research findings into primary care medical practice.  He also supported the development of a life experience questionnaire reporting on childhood trauma as a part of a patient’s medical record that could subsequently be viewed by the treating doctor.  A healing conversation could take place if the patient was willing and able to share their story.

David Treleaven warns, however, that when dealing with someone suffering from post-traumatic stress disorder (PTSD), it is imperative not to tackle the trauma experience head-on.  He advocates a trauma-sensitive mindfulness approach.  Sam Himelstein also cautions against the use of direct questioning and talking where a person is outside their window of tolerance

Reflection

As we grow in mindfulness through research, meditation and reflection, we can begin to recognise the impact of our own experience of childhood trauma and address the negative impacts it has on our own life and relationships. We can also become sensitised to the experience of others who have experienced adverse childhood events and take this into account when dealing with individuals and groups who are seeking to use a mindfulness approach to improve their quality of life.

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Image by Pete Linforth from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Trauma-Informed Mindfulness: Relationship Building through Music

Sam Himelstein has developed several basic principles and a series of guidelines to assist mindfulness teachers to sensitively work with people who are impacted by trauma. While these principles have been developed over more than a decade working with trauma-impacted teens, the principles and guidelines are also relevant to anyone working with adults who have experienced trauma. 

Relationship building through music

In his podcast interview with David Treleaven, Sam discussed a particular case that was a primary catalyst to the development of his principles and guidelines.  He provides a more detailed discussion of the case in his blog post, Trauma-Informed Mindfulness with Teenagers – 9 Guidelines.  The case involved a 17-year-old high school student, Jeanette, who had experienced a traumatic childhood with many categories of traumatic events in her life, including drug addiction of her father.  She had approached Sam, a registered psychologist, for help with her trauma-related issues.

During initial psychotherapy treatment, Sam was helping her to locate her estranged father so she could establish a connection with him.  However, before this reconnection happened, the young woman learned that her father had died from a drug overdose.  This intensified her trauma and when she presented at Sam’s clinic after the death of her father, she was unable to talk about her father, follow a line of discussion or formulate coherent sentences.  Sam described this in terms of “her brain down regulating”.

Sam’s first principle – “do no harm” – came into play as he realised that getting her to talk would take her outside her window of tolerance.  As he knew about her interest in music and her favourite genre, he intuitively realised that listening to music that she liked would enable her to establish some degree of equanimity, build trust and reinforce the relationship through a shared pleasant experience. 

As they listened to the music together, she slowly began to move her head in line with the beat and rhythm of the music.  Then, she began to talk.  Sam described the effect on Jeanette of listening to the music as regulating her central nervous system, bringing her back within the window of tolerance and enabling her to access her language ability so that she could express her emotions such as anger, grief and sadness.

Sam had realised that while Jeanette was positive about the utility of mindfulness in the context of therapy, “conventional talk therapy or mindfulness meditation wasn’t going to work”.  This music intervention was in line with what he described as practising an INCRA, an “inherently non-clinical relational activity” that is not a therapy technique in itself but effectively builds the relationship.  Sam discusses case studies where he has used INCRA in a clinical setting with teens in his forthcoming book, Trauma-Informed Mindfulness for Teens: A Guide for Mental Health Professionals.

Reflection

As we grow in mindfulness through meditation and reflection, we can better access our intuition when working with or training people who have suffered trauma.   Being present to the person needing help will enable us to let go of conventional, trained responses and be open to activities that are non-clinical in nature but develop the relationship – the foundation for all helping.  Trauma-informed mindfulness, then, involves not only sensitivity to trauma-impacted people but also the flexibility to depart from habituated responses or processes.  Mindfulness helps us to tap into our innate curiosity and creativity.

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Image by obBilder from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Creative Collaboration Versus Craving for Attention

In several earlier posts I shared Johann Hari’s research about the social factors contributing to the rise of depression and anxiety in the Western world. Of particular significance was his finding that the loss of connection to meaningful values – evidenced by the rise of materialistic values – was a major social factor leading to depression. Inherent in this increase in materialism is concern for what other people think about us and the need to attract attention to ourselves – hence, the rise of the “selfie” and “dronie”.  Johann explained why the obsessive concern for what others think about us leads to depression – its negative impact on our relationships, reduction in our capacity to enjoy the present moment, our over-dependence on the opinions of others and the resultant frustration of our innate human needs

How does this craving for attention arise?

Sarah Valencia Botto, a researcher in early childhood development, explored the question, “When do kids start to care about the opinions of others?  In her TED Talk presentation, she provided video evidence that our concern for what others think begins as early as when we are toddlers.  Sarah suggests that as parents we unconsciously cultivate this concern through our words, actions and the choices we make about what we spend out time on.  She suggests that we are continuously informing our children (whether we are conscious of this or not) about what is “likeable, valuable and praise-worthy, and what is not”.

The problem then arises that social media reinforces our craving for attention.  Joseph Gordon-Levitt explains that our craving for attention through obsession with the number of “followers” and “likes” leads to a loss of creativity, a sense of being inadequate and inevitable disappointment.  He suggests that the “attention-driven model” of social media means that the technology giants are relentlessly making profits from our attention-seeking behaviour.  He argues that creativity develops when we “pay attention”, not when we “seek attention”.   Tristram Harris goes even further suggesting that tech companies control the thoughts of billions of people by tricks that use our own psychology, e.g. craving for attention, to gain our attention and direct our thoughts.  They pander to our need for attention and over-concern with the opinions of others.  

Creative collaboration instead of competitive attention-seeking

Joseph explained that creativity is developed through collaboration (not competition for attention) and, in line with this belief, he has established an online platform to promote and cultivate collaboration in the arts.  He has also started a series of podcasts involving interviews with key people that focus on Creative Processing – how creative people do what they do and how creative collaboration actually works.

As we grow in mindfulness, we can build our capacity to pay attention, to collaborate with others and to open ourselves to our creative capacities.  Craving attention, on the other hand, undermines our creativity and our innate human needs and leads to disappointment and depression.  Collaboration develops our creativity; competition for attention destroys it.

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Image by Anemone123 from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.