Rebuilding Trust Within Your Hybrid Workplace

Mark Mortensen and Heidi K. Gardner reported in a Harvard Business Review article that dozens of companies are reporting declining trust in the Hybrid Workplace model, both amongst employers and employees.  They point out that in the early days when the Pandemic hit, people were forced to work from home because of isolation requirements.  In that environment, when everything was in turmoil and everyone was “in the same boat”, there was a lot of tolerance and trust within organisations, despite the existence of some forms of hybrid workplaces.  However, now with the reduction in the Covid19 presence and associated risk, and the return to workplaces (for some of the time), the level of tolerance and trust has dropped. 

The authors attribute the decline in trust to a number of factors including the lack of preparedness of employees for home-based work (such as the absence of established routines), inadequate home technology, and the unpreparedness of organisations to facilitate information flow.  While the majority of people at some stage had to work from home (because of lockdowns), this prevented employers from choosing the most appropriate employees to work from home.  The problem now is that employees have the very strong expectation that working from home for some part of the week is part of their revised, return-to-work employment contract.   They have experienced the real benefits of working from home in terms of flexibility and reduction in travel time and associated costs.  Some employees experienced heightened productivity and the associated sense of accomplishment.

Now employers are faced with many more employees wanting to work from home with high expectations of this highly desirable condition being granted.  This then raises equity issues for employers in terms of who to allow to work from home now, the number of days that people need to be at work and what days of the week individuals will be allowed to work in their home environment.  It is interesting that in Brisbane City at present, Mondays and Fridays are very quiet traffic days (and there is plenty of parking at railways stations), while the other days of the week have returned to normal traffic flows and associated peak hours and delays.

Declining trust within hybrid workplaces

There is a problem that not everyone is suited to a work-from-home environment and not every home environment facilitates effective at-home work.  Desirable traits for work-at-home employees include initiative, ability to work autonomously, reliability, results oriented and resilience.  If employees lack the desired qualities to be effective working from home then a manager’s trust in their capacity and quality of output is eroded.

While people are working from home, there is a reduced opportunity for workplace relationships to develop through such random activities as the “water cooler chat” which has clear benefits for communication flow, collaboration and team-building.  The resulting limitation on relationship-building impacts on levels of trust and tolerance amongst co-workers.  

In the absence of “line-of-sight” for managers and supervisors there is a declining level of trust in how employees are spending their working day at home.  Many managers and supervisors report that they don’t trust their employees working from home because they “can’t see what they are doing”.   Mark and Heidi report that this has led to increased remote surveillance via electronic monitoring (e.g., keystroke counts) and virtual visual monitoring such as webcams and drones. All of which communicates to the employees that their managers do not trust them – which, in turn, impacts the reciprocation of trust (from employee to employer). 

How to rebuild trust in a hybrid workplace

There are many strategies for building trust within a team, especially in a hybrid workplace.  Below are some suggestions:

  • Create culture change: Lynn Haaland suggests that managers of hybrid work teams can actively promote a “speak up culture” so that issues are addressed in a timely manner.  The willingness to share what is not working well is even more paramount within the hybrid context as dissatisfactions can fester and lead to conflict and lower productivity.
  • Provide guidance for working from home: Many people have written about how to be productive while working remotely.  Managers can share the best suggestions and facilitate team exchanges of what works well for individuals in their home environment.
  • Demonstrate trustworthiness: Mark and Heidi stress the importance of understanding that trust is “reciprocal and bi-directional”.  This puts the onus on the manager to demonstrate trustworthiness in their words and actions and to align them so that they are perceived as congruent
  • Be empathetic: Jack Zenger and Joseph Folkman argue that empathy is one of the three key elements that build trust in a workplace team.  They explain that empathy can be displayed by resolving conflict, building cooperation, providing helpful feedback, and balancing concern for task with real concern for employees’ welfare.  Empathy also helps to build the manager’s own resilience in the face of the increasing demands of their hybrid workplace.
  • Adopt regular “check-ins”:  If the focus of these check-ins is staff welfare as well as progress on assigned tasks, this will demonstrate empathy and build trust.  This focus involves being prepared to really listen to how an employee is feeling, whether they are coping and what they need to rectify what is not working well.
  • Use collaborate planning processes: Collaborative planning processes such as Force Field Analysis (FFA) and Brainstorming facilitate on-going collaboration, the exchange of ideas and the development of a sense of connection.  Genuine Involvement in planning processes develops employee’s sense of agency and demonstrates that their views are valued, trusted and respected.
  • Establish cross-team projects: Going beyond the immediate team to develop cross-team projects with other teams that have a common interest, concern or problem, helps to build rapport and trust, to break down barriers and silos, and to generate new ideas and perspectives.
  • Be a good role model:  The Mind Tools Team suggest that being a good role model is central to rebuilding trust in the workplace.  This involves honesty, transparency, avoiding micromanagement, clearly communicating expectations and being a team player (not putting own promotion ahead of the team’s welfare). It can also extend to modelling working from home.
  • Undertake more conscious planning and thinking: Bill Schaninger in a podcast interview stressed the need for managers to put more planning and thought into how they manage their hybrid teams.  The world and workplaces have changed dramatically with the advent of the Pandemic and the way we manage has to be re-thought and re-designed.  We can no longer assume that it is “business as usual” but be willing to change and adapt and reinforce for employees that we are across their issues and the new demands on them.

Reflection

The demands on managers are increasing with the widespread adoption of hybrid workplaces.  Yvonne Stedham and Theresa Skaar maintain that what defines a leader is their capacity to see a need for change, make things happen, and encourage others to engage in actions and behaviors that create a “new reality”.  They argue that mindfulness is an essential trait/characteristic for leaders in these changing and challenging times.  Yvonne and Theresa, on the basis of a comprehensive literature review, contend that as managers grow in mindfulness they are able to shift their perspective (re-perceiving), increase their flexibility and cognitive capacity, regulate their emotions and behaviour, and grow in self- and social awareness.

________________________________

Image by Ernesto Eslava from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Moving from Trauma in a Relationship to Trust

Dr. Aimie Apigian recently offered a Trauma to Trust Masterclass in which she discussed the body’s response to trauma, ways to recognise if a relationship is causing trauma and ways to move from trauma in a relationship to trust.  Aimie is a Preventative Medicine physician with Masters in Public Health and Biochemistry.  She specialises as an addiction, trauma and attachment physician – a career that resulted from her desire to heal from own traumatic life experiences and attachment issues and to help other people to achieve healing and recovery.  She shares her career story and her work with Guy Macpherson on the Trauma Therapist Project podcast.  Her experience with foster-parenting led to her consuming interest in helping children experiencing pain and suffering from trauma.

On her YouTube© channel, Aimie provides videos where she discusses topics like addiction, trauma, nervous system, negative thinking, inflammation and emotional regulation.  She draws heavily on her personal experience of adopting a son from her foster care – a child who was traumatised by his insecurity, constant mobility and uncertain future.  She found that love and nurture and time together by themselves did not help to heal him – the manifestations of love themselves became a trigger for his trauma response. 

The day Aimie’s six-year old adopted son told her that he would kill her the following day was the catalyst for a lifetime of study, research and specialisation in helping children and adults recover from trauma.  To help her son, she researched multiple modalities including nutrition, somatic experiencing (developed by Dr. Peter Levine), and Neuro-Affective Touch.  For other parents in a similar situation with a traumatised child, she created the not-for-profit organisation, Family Challenge Camps, that are designed to help families deal with trauma and attachment issues.

3 steps to the trauma response

Aimie drew on her training in the Instinctual Trauma Response Model to explain how the body responds to trauma.  Initially when the body experiences a perceived threat (including a “trigger”), it goes into a startle response (envisage a deer in the wild hearing or smelling the presence of a lion).  This is followed by the stress response which energises the fight/flight response

When the stressor(s) are perceived as overwhelm (we sense we are unable to cope), the body adopts the freeze response which constitutes the “lowest energy state” (in comparison to the “high energy state” of the fight/flight response).

Recognising trauma created in a relationship

Aimie provides three ways to recognise if a relationship (that we are part of) is a source of trauma for us.  At the foundational level, the early indicators relate to a lack of energy.  So the first step is to check our bodily sensations – is the relationship energising or depleting us?  This can be an early indicator of trauma in an emerging Controlling Relationship.

On the second level, is exploration of our thoughts about our relationship. Do we perceive that being in the relationship is too much and beyond us?  Do we feel safe and supported?  Are we wondering why we have built up a dependency in the relationship to make up for some personal deficiency?

The third indicator is how we feel health wise – are we constantly feeling sick in the relationship? Does the relationship “make us sick” (with worry, anxiety or fear, for example).  Aimie reminds us that sometimes we can delude ourselves when our mind says “I love them” but our body gives us away through constant sickness.

3 step approach to releasing stored trauma

Aimie has developed a 3 step approach to assist people to release stored trauma.  She argues that the release process requires certain actions completed in the right order.  In fact, from her own experience and research, she has found that the order of the required steps is the reverse of the trauma creation process described in the previous section (startle, fight/flight/, freeze).

Aimie argues that the trauma release process involves (1) developing a personal sense of safety, (2) building a sense of support and (3) expansion where we begin to lead “the life we’ve always wanted”.   She provides an explanation of the 3 step process in her publication, The Essential Sequence Guide: How to release stored trauma, that is available as a free e-book from her website, Trauma Healing Accelerated™.

Aimie offers specialised training for individuals who want to deal with trauma in a relationship in the form of a 21 Day Journey that provides a somatically-based process of addressing stored trauma in the body.  Each of the three steps of trauma release are addressed by providing seven somatic exercises for each step (safety, support, expansion).  Aimie and an online community provide the supportive relationships necessary to enable people to heal and recover.  During the Trauma to Trust Masterclass, Aimie provided an experience of one of the somatic exercises designed to develop a sense of safety.  It involved linking the stomach to the heart by placing one hand on each body part and exploring the nature of the felt connection (e.g., rejection, resistance, warmth, welcoming, disrupted, undulating).

Aimie provides other experiential and educational workshops, a certification program for practitioners and one-on-one coaching by a certified trauma-informed health coach.  She is also the Creator and Host of the Biology of Trauma Summit

Reflection

Each of us have had our own experience of personal trauma from challenging life events – whether a car accident; death of a child, spouse or parent; a relationship breakdown/breakup and/or divorce; loss of work through redundancy; chronic illness or cancer; loss of a home through fire or flood; adverse childhood experiences or a combination of these (or any other traumatising event).

Aimie and her colleagues provide a clear pathway for trauma release by focusing on the body and providing somatic healing.  Her dedication to releasing trauma in others (whether parents, children or professionals) is a lifetime and whole-hearted commitment.  She offers insights from her own traumatic life journey and in-depth study and research.   

As we grow in mindfulness through somatic experiencing, meditation, connecting with nature and other mindfulness practices, we can develop greater self-awareness, a stronger sense of safety and support and build the confidence and creativity to explore our potential and life purpose.

________________________________

Image by Gerd Altmann from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Accessing the Present Moment through Mindfulness Meditation

Diana Winston, Director Mindfulness Education at MARC, offers a guided meditation podcast on the theme, “Back to Basics”.  She reminds us that mindfulness is very much about the capacity to pay attention in the present moment and to do so with curiosity, openness and a willingness to be with what is, including our habituated distraction behaviours.  Without mindfulness meditation we tend to spend out time thinking about the past (replaying undesirable events/outcomes) or the future (worrying about possible negative events which rarely happen). 

Mindfulness meditation enables us to build our concentration by staying fully focused on the present. The beauty of the present moment is that it is always accessible to us if only we focus our attention.  However, our busy human brains are forever active – engaged in planning, categorising, criticising,  exploring, and many other mental activities that manifest our intelligence.  Diana notes that everyone gets distracted during mindfulness meditation but the power of the process lies in the ability to return to our anchor to restore present moment awareness and build our awareness muscle.

Diana suggests that if we become distracted by thoughts we can name what we are doing, for example, “planning” or “critiquing” and return to our anchor.  She reminds us of the research that demonstrates the benefits of mindfulness, including building relational resilience and relieving painNeuroscience research shows us how mindfulness can increase our capacity to manage stress, enhance positivity and happiness and even alter the physical shape of our brains.  Dr. Dilip Jeste, Professor of Psychiatry and Neuroscience, provides research to highlight the role of mindfulness in developing wisdom and compassion.  Daniel Goleman and Richard Davidson in their book, Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body,  explain that mindfulness research provides very strong evidence that meditation builds self-awareness, self-management and social awareness.   

Diana maintains from her research and extensive training of others in mindfulness practice, that “people who practise mindfulness report more gratitude, more appreciation and more connection with themselves and other people”.  Sometimes, a particular location can provide us with the right environment to develop mindfulness.  It may provide solitude and silence or reinforce our connection to country and community as Brooke Blurton frequently describes in her memoir, Big Love: Reclaiming myself, my people, my country.  Nature has a way of developing mindfulness because it stimulates wonder and awe and all our senses – sight, hearing, smell, touch and taste.

The guided meditation

In the guided meditation, Diana encouraged us to adopt a comfortable posture to enable us to sustain our focus throughout the 20 minute meditation.  She suggested we choose an anchor to enable us to restore our attention whenever we notice that we were distracted.  The anchors suggested were our breath, external sounds or bodily sensations.  I chose to focus on my joined fingers that were resting on my lap.  I find that I can very quickly sense the tinkling, vibration and warmth in my fingertips once I have them joined.  As I focused on the associated bodily sensations, I became aware of pain in my fingers and wrists which then became my focus.

Diana suggests that when you are starting out using meditation, it is best to maintain a focus on your anchor and not be diverted by strong emotions.  There are, however, specific guided meditations for dealing with challenging emotions

The guided meditation provided by Diana (which begins after 6.35 minutes of introduction) incorporates a 10 minute silent meditation.  Towards the end of the meditation, Diana encourages us to sense how we are feeling, e.g., whether we are experiencing ease or relaxation.

Reflection

After the meditation, I recalled that one of the first mindfulness books I read was that by Eckhart Tolle, The Power of Now.   Also In an interesting occurrence of synchronicity, I had been listening to mantra meditations on Spotify (via a Janin Devi Mix) as I wrote the first draft of this blog post and Alexia Chellun starting singing The Power Is Here Now (a song I have never heard before).

As we grow in mindfulness through our regular mindfulness practice, we can access the power of the present moment to gain greater self-awareness, heightened creativity, improved emotional regulation and a deeper sense of happiness and ease.  There are many options available for us to choose, e.g., chanting, meditation, yoga, mantra meditations or movement meditations.  We just need to choose the modality that works best for us and enables us to sustain our practice.  I find that Tai Chi provides the greatest immediate benefits for me and that is my primary mindfulness practice (supplemented by other practices as well).

________________________________

Image by Ryan KLAUS from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Trauma Resilience

David Treleaven presented on the topic, Resilience to Trauma, at the recent Embodiment Festival 2023.   He made the point that while meditation and mindfulness practices can help some people recover from trauma, meditation may not work in individual cases.  He argued that suggesting “more” meditation is not the answer – we have to recognise the complexity of trauma and how it plays out in different people’s lives.  Individual’s hypervigilance as a result of trauma may impede their capacity to be still and reflect and they may find themselves continuously oscillating between a trauma response and temporary wellness – impeding their capacity to develop resilience.

David commented that trauma can create a level of rigidity in our response to stressors.  He noted that in some cultures such as Australia, Ireland, and South Africa, humour plays an important role in helping people to develop resilience.  Mark Walsh, Festival organiser and interviewer, commented that after undertaking trauma recovery work in Ukraine, he realised that humour is an integral part of the resilience of the Ukrainian people.  It was noted, too, that the current President, Zelenskyy, was previously a comedian and actor.

When Mark asked David what advice he would give to young people in these present challenging times, David suggested that it is important to undertake a regular practice that builds personal resilience.  He maintained that this is very much a personal choice but whatever practice you choose, to do so purposefully and “don’t be afraid to make a mistake”.   This wide-ranging discussion increased my interest in the relationship between trauma and resilience.  I decided to explore David’s podcast series, Trauma-Sensitive Mindfulness, where he interviews trauma experts to explore the intersection of mindfulness, meditation and traumatic stress.

Trauma and Resilience

I was immediately attracted to David’s podcast interview with Anjuli Sherin on the topic, Resilience, Mindfulness and Trauma RecoveryAnjuli is a Pakistani American who specialises in trauma recovery with families, especially members of immigrant families.  She is a highly qualified and experienced therapist who offers individual therapy sessions, healing groups, guided meditations, training and her Joy Blog.  Anjuli is the author of Joyous Resilience – A Path to Individual Healing and Collective Thriving in an Inequitable WorldThe interview is very rich in its discussion of resilience and Anjuli’s book, because she shares insights from her own life experience and the resilience journey of her therapy clients.  David, himself an expert in trauma and trauma recovery, acknowledged that he learnt some new things as a result of the interview.

Anjuli begins with recounting her own trauma recovery journey, highlighting the trauma she experienced as an 18 year old, female immigrant to America.  Not only did she feel totally disconnected from her new cultural environment, she was also carrying the scars of intergenerational trauma resulting from living with her family in the “systems of oppression” present in Pakistan as she was growing up.  She found herself alone in America with no “compass”, family or community, while still in her early 20’s.  

Anjuli experienced what Bruce Perry describes as a “sensitised stress response” which led to overreactivity and maladaptive behaviour.  She describes her trauma as translating into “anger, fear and violence”.  She found that she did not cope with the stressors in intimate relationships, partly because she could not access, and express, her feelings and needs.  She was experiencing “emotional dysregulation” where she lacked control over her emotional responses. Her reactivity in her relationships led to more stress and feelings of shame.  Anjuli describes this trauma experience as the ”cycle of trauma” – the “vulnerable self” experiences stressors that lead to reactivity which, in turn, increases a sense of vulnerability, fear and helplessness that, again, heightens reactivity and maladaptation.  The trauma cycle results in negative self-evaluation, avoidance, and  questioning “what’s wrong with me?” – creating a further “cycle of suffering”.  An alternative mindset explores “what happened to you?” and seeks to understand trauma, its complexity and impacts.

The “circle of resilience”

Anjuli describes the trauma recovery journey experienced by herself and her clients as a journey towards, and into, the “circle of resilience”.  This is a process, not a set state, that involves developing or accessing “four aspects of self” that enable the development of resilience and facilitate trauma recovery.   These aspects of self replace self-criticism, self-neglect and denial of feelings.  Anjuli maintains that people who have experienced trauma are often not able to use the “tools of resilience” (such as mindfulness, yoga, Tai Chi or exercise) in a sustainable way because of their “vulnerable self’ and being stuck in their reactivity and sense of helplessness.

Anjuli noted that in her early stages of arrival in America she ignored advice to seek a therapist to help her with her trauma recovery.  It was only after the stressors she was experiencing increased (e.g. graduation and relationship stress) that she heeded advice to seek therapeutic assistance.  She had been mired in her negative self-evaluation and her maladaptive behaviour up until that time. 

The “four aspects of self” for the resilience journey

Through her own therapy and consulting with her clients, Anjuli identified what she calls the “four aspects of self” that enable anyone who has experienced trauma to undertake the resilience journey.  She found that her own therapy “changed everything” and helped her to develop resilience by providing “foundational teaching” to shift from emotional dysregulation to emotional regulation, to move from stress and shame to self-care, and to develop “healthy control and agency over actions, emotions and relationships”.  Her reactivity diminished and she was able to understand her own needs and ask for what she needed.

During therapy she developed the “four aspects of self” that enabled her to enter the path, and move along the journey, to healing and resilience, thus enabling her to utilise the tools of resilience, such as mindfulness and exercise, in a sustainable way.  The four aspects described in depth by Anjuli in her book are:

  1. Nurturing – self-talk that recognises feelings (naming her feelings) and “turns to those feelings with attunement and loving kindness”, leading to acceptance
  2. Protection – establishing healthy boundaries and limits
  3. Play and creativity – accessing the things that bring pleasure
  4. Awe and Gratitude – through the experience of beauty and “interdependence  with the larger world”.

Anjuli explained that these four aspects of self, enabled her to let go of her “vulnerable self” and to acknowledge that she is able to deal with challenging emotions such as grief and fear.  She stated that these four states “are not built outside of relationship”.  She reinforced the critical role of supportive relationships in the journey to recovery and resilience.  Brooke Blurton in her memoir, Big Love: Reclaiming myself, my people, my country, highlighted the relationship orientation of her Aboriginal culture and its role in helping her through multiple sources of trauma to heal and develop resilience.  She experienced intergenerational trauma, poverty, homelessness, sexual abuse and racism, yet throughout she was sustained by the “constant love” of her addicted mother and the love of her family (especially her Nan and siblings), the extended family of “Aunties” and “Uncles” and what she calls “the mob”.  Anjuli reinforced supportive relationships as a “source of resilience” in that they provide protection, nurturing and a readiness to listen and positively affirm a person’s experience and emotions and offer reassurance that they “are not alone”.

Reflection

Supportive relationships appear consistently as a key element for trauma recovery and the development of resilience.  When I reflect on my own experience of recovery from personal trauma, I am able to acknowledge the central role played by nurturing, protective relationships.  Anjuli’s book promotes personal and collective healing and recovery, and offers supportive practices and insightful case studies that facilitate the development of resilience and encourage joyful thriving.

Resources that can help us achieve trauma resilience, and the ability to cope with life’s challenges, include the Healing Trauma Program offered by Sounds True which involves 13 key trauma recovery experts such as David Treleaven.  Sounds True also offer a shorter course, Trauma and the Embodied Brain, facilitated by Bonnie Badenoch, PhD.  Bonnie is the author of the book, The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships.

________________________________

Image by Alex Hu from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Relational Resilience through Bodily Awareness

Christina Dohr presented on the topic of “Relational Resilience” during the recent Embodiment Festival.  Christina is a qualified somatic educator and embodiment coach, who aims to help people through bodily awareness (of breath, sensations, posture and movement) to achieve self-awareness and authentic connection and relationships.  She is a strong advocate of movement as a way to tap into the mind-body connection and emotions – her background includes dance, improvisation and a black belt in Aikido.

Relational resilience is a concept typically employed in research literature especially in relation to the development of girls and women and often refers to the capacity to bounce back in the face of trauma, difficulties and health issues.  The concept is also employed in the context of parenting and dependent child development.  In her presentation, Christina used the idea of relational resilience to refer to any relationship, intimate or friendship relationship.  She focused on sustainability of relationships in the face of life challenges and the role of deepening connection to facilitate mutual growth.  Christina also reinforced the research-based evidence that demonstrates the key role that supportive relationships play in healing from trauma and coping with personal difficulties.

Bodily Awareness

Christina, being an embodiment coach, offered bodily awareness as a way into relational resilience.  She highlighted the fact that the way we visualise and use our bodies impacts our relationships.  Throughout her presentation she introduced a range of embodiment practices designed to build bodily awareness and the messages we communicate in our interactions.  We can concur with Bessel van der Kolk’s concept that The Body Keeps the Score – not only in relation to traumatic experiences but also everyday interactions.

Christina focused on a number of areas that either sustain or dimmish relationships such as listening.  She suggests that we explore how we listen and whether or not we bring openness, curiosity and genuine interest to our intimate relationships.  Christina offered an embodiment practice to look at the relative give and take in a relationship – a key determinant of sustainability and resilience.  She suggested that participants in the Zoom workshop joined their hands together and visualise the balance occurring in their relationship by moving their joined hands towards themselves or away from themselves. At the same time, participants were encouraged to tap into their bodily sensations as they experienced this movement to or away from themselves.

Another key area that Christina covered is “ownership” in a relationship – the degree to which we own our words and action and their outcomes, intended and unintended.  She stressed the need “to take responsibility” and not deflect or deny when we make a mistake or “stuff up” in a relationship.  This could mean simply acknowledging that we didn’t listen properly or that we were not paying attention.  This genuineness and honesty contribute to trustworthiness which, in turn, develops relational resilience.  We can notice our bodily reactions/sensations when confronted with the challenge to “own responsibility” for our words, actions, inactions or omissions in a relationship.

Christina indicated that there are times when we tend to own responsibility when its is not appropriate – we might overcompensate, overdo giving (trying to anticipate a partner’s every need) or try to read another person’s mind.  She offered a simple embodiment exercise to illustrate this point.  If your shape your hands “to hug a tree”, the inner circle (or the imaginary tree) represents your area of responsibility – outside the circle is someone else’s responsibility.  She suggests that you can also embody this concept of responsibility boundaries (and experience it through accompanying bodily sensations) by facing one palm in towards yourself (your responsibility) and the other palm facing away from you (the other person’s responsibility).  Being conscious of how you feel as you do this can increase your bodily and emotional awareness.

Reflection

Christina encourages us to use our body as a mirror to our “inner landscape”.  There is so much we can overlook or ignore, but our bodies are registering everything – the way others look at us, avoid us or attend to what we say.  Our bodies are continuously sensing and reacting, often at an unconscious level.  One of Christina’s goals is to assist us to “uncover unconscious embodiment patterns” and help us to change what no longer serves our relationships and its resilience.  To this end she offers embodiment coaching and workshops to help people gain bodily awareness and develop mature and resilient relationships.

We can grow in mindfulness and self-awareness as we explore embodiment practices and pay attention to our bodily sensations and reactions in our daily interactions.  Christina’s presentation gives us some relationship areas to think about, focus on and experience bodily.  Other presentations at the Embodiment Festival can advance our personal insight by offering a variety of embodiment practices.

________________________________

Image by Holger Schué from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

How to Sustain the Practice of Meditation

Marvin Belzer, Assistant Director of MARC, UCLA, in a recent guided meditation podcast provides some insights into what is required to sustain the practice of meditation.  He suggests, for example, that “willingness” is the essence of sustainability in relation to meditation.  We have to be willing to give it a go, be patient to stay with the process and avoid any attempt or pressure  to achieve perfection.  Some of his insights for sustainability, after 30 years of his own mindfulness practice, include the following.

Choose an anchor that is natural and comfortable for you

It is really important to choose an anchor that is easy for you and assists you to sustain the effort needed for meditation.   An anchor helps you to focus your attention, sustain the focus and serves as a point of return when you experience distractions.  The more common anchors are sounds (within your room or external), bodily sensations and your breath.  With sounds, it is important to just tune into what is happening around you but not attempt to identify the sounds (or source) or evaluate them in terms of pleasant/unpleasant, soft/loud or any other evaluation criteria.  The essence of sound as an effective anchor is the process of “tuning in”.   A focus on bodily sensations can be achieved through a body scan or a simple focus on a particular area of your body.  With your breath as an anchor, it helps to focus on where you experience the process of breathing, e.g., abdomen, nose or chest.  You are not attempting to control your breath but just to pay attention to the “in-breath”, the “out-breath” and the space between.  I find that a focus on breathing is easier for me than sounds because I find the latter distracting if I am inside a room.  However, if I am outside, I find it easier to focus on the sounds of birds, both those that are nearby and those further away.  It is important to be aware of the need to choose a “trauma-sensitive” anchor if a particular anchor elicits a trauma response (a rare occurrence, but a reality for some people).

Keep it simple

Marvin emphasises the simplicity of meditation.  You do not have to “perform” or achieve “mastery” to gain the benefits of meditation practice.  It does not involve a process of ongoing measurement or evaluation against some yardstick.  There will be days when meditation will feel easy and natural and other days when it is difficult because of what is going on in your life at the time and your level of health/wellness.  The amount of time you have available for meditation can also impact your experience of it. 

Choose a meditation practice suited to you and your available time

You do not have to master all possible forms of meditation (which are numerous).  For sustainability, it is important that you try to focus on a particular form of meditation that suits you and your lifestyle.  Some people like to sit quietly in their home, others like to meditate externally in nature, while others like an active meditation process such as movement meditation.  Some people prefer to employ meditation within a yoga framework.  I find that Tai Chi is the form of meditation that I can practise more regularly because I have spent a lot of my life in activities such as playing tennis, bike riding, competitive athletics and walking.   Some people find that mantra meditations or chanting suits them best and their situation.  Tina Turner, for example, found that chanting a particular mantra enabled her to achieve balance in times of adversity, which were sometimes extreme such as being an abusive relationship.

Remind yourself of the benefits that accrue as you meditate

Recalling the benefits of meditation practice provides positive reinforcement for your practice and helps you to sustain the effort.  Invariably, you can experience calmness, equanimity and clarity if you persist.  However, there may be particular benefits that you experience that are personal to you, e.g., reduction in difficult emotions, better stress management or ease in daily life.  I find that Tai Chi helps me to play tennis better because it improves my reflexes, coordination, concentration and flexibility.  The flow-over benefits of Tai Chi for my tennis performance (and enjoyment of social tennis) are a source of reinforcement for my mindfulness practice. 

Reflection

Marvin reinforces the need to not be discouraged when you experience distractions such as planning thinking or strong emotions.  It is natural, no matter how experienced you are, to find distractions intruding into your meditation practice.  You can acknowledge the distracting thought or planning process and return to your focus.  I find that planning my day is a major source of distraction for me during meditation but recognising this, I have adopted the practice of just naming what is happening and returning to my anchor.  Marvin suggests that with emotions you experience during meditation, you can just notice what they are like and how you experience them in your body, e.g. anxiety might be experienced as tightness in your chest or stomach.  After tuning in to the emotion and its bodily manifestation, he encourages you to return to your anchor.  The very act of continually returning to your anchor after a distraction serves to build your awareness muscle and your capacity to sustain concentration.  As we grow in mindfulness through sustained meditation practice, we will experience an ever-widening range of benefits that will serve, in turn, to reinforce our practice.

________________________________

Image by Pawel Grzegorz from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

What Happened to You?

I have been listening to the CD-audio version of What Happened to You?  – Conversations on Trauma, Resilience, and Healing.  In the audio, the creators Bruce Perry and Oprah Winfrey, share their experiences and insights – Bruce from a neuroscience and clinical perspective and Oprah from the stories she has gleaned from thousands of interviews of traumatised people.  The audio represents the crystallisation of ideas resulting from an ongoing conversation between the two creators over more than thirty years.   It highlights the complexity of trauma and the multi-faceted nature of effective healing from trauma.

In listening to the audio, you automatically explore, “what happened to you?” in your own early childhood.  The prevalence of trauma and its impacts suggests that most of us in some way experienced one of more adverse childhood experiences (ACE).  Every day you hear of traumatic events globally as well as locally  – such as the Sea World helicopter collision on the Gold Coast.  Survivors and witnesses, as well as grieving relatives and friends, would have been traumatised by the accident.  Some of the survivors have to experience the trauma of multiple surgeries as well.

We are frequently exposed to the traumatic experiences of others, including prominent people who describe their upbringing and provide insights into trauma and its impacts by way of their memoirs.   For example, Bertie Blackman, singer and artist, writes in her memoir, Bohemian Negligence, that she was sexually abused at a young age by a “friend of the family”.  Tove Ditlevsen, famous Danish poet and author, explained in her memoir, Childhood, Youth and Dependency, that she had a violent mother who beat her indiscriminately and was unpredictable, inflexible and critical.   Tove’s dream of becoming a poet was a source of belittlement by others, and disbelief and denigration from her parents and beloved brother.  She was also ostracized at school because she was seen to be “different”.

What happened to you or did not happen for you?

Bruce and Oprah explain that the more we understand the nature of trauma and its many forms and manifestations, we are better able to be compassionate towards others and ourselves when we observe aberrant behaviour on their part or our own.  This can lead to forgiveness of others and ourselves, as well as healing from the impacts of trauma which are pervasive and influence our relationships and communication.    

Oprah and Bruce explain that trauma shapes “our brains, our biases, our systems” – it influences our worldview and the way we perceive ourselves.  A teenager, for example, who experiences roughness and brutality by a policeman when innocent or engaged in some trivial misdemeanour, will view police as “fearful”, not trustworthy and cruel. This traumatic experience builds an implicit bias on the teenager’s part in respect of all police.  Our experience (or lack of direct experience) of people of a different race or nationality to our own can shape our biases.  These biases can be confirmed by observing non-conformist behaviour or seeing images of adverse events involving people of that race or nationality.

Our own trauma is unique in that traumatic experiences and their impact vary from individual to individual in terms of their nature, intensity, diversity and duration.  We each bring to the table of life imprinting from our early life experiences that shape who we are and how we respond under stress.  People with unresolved trauma have “sensitised stress responses” which can be manifested in overreaction, aggression, physical withdrawal, anxiety or dissociation.

Bruce and Oprah make the point that our modern day living conflicts with what is necessary to achieve healing from trauma.  They highlight the emphasis today on superficial relations and communications (e.g. selfies, likes, texts) at the expense of reciprocal relationships involving conversation, sharing, storytelling and empathy.  They discuss the “sensory cacophony of the modern world” – creating discordant sounds, confronting images and information overload.  Oprah and Bruce maintain too, like Johann Hari, that the disconnection and isolation of modern living contribute substantially to the growth of depression, anxiety and suicide.

In contrast, Bruce recounts his experience of Māori culture through an intensive immersion over two days – experiencing firsthand their holistic healing approach and the centrality of relationships characterised by “rich relational density [versus superficiality] and developmental density [involving ages ranging from babies to the aged]”.  Given the nature of trauma, Bruce argues for the development of “stable, supportive, patient and consistent” relationships to offset the impact of developmental relationships that were unpredictable, inconsistent, hurtful, demeaning or neglectful

Reflection

If we reflect on our actions and reactions to daily events and interactions with other people, we can begin to see patterns in our behaviour, e.g., avoidance of conflict, the need to please, or implicit bias in relation to particular groups of people.  Gaining an understanding of trauma, its impacts and conditioned behavioural responses, will enable us to establish causal links between what has happened to us (or “not happened for us”) and how we behave in specific situations, e.g., when criticised, threatened or praised.  Memoirs can be instructive in this regard.

If we consciously grow in mindfulness through reflection, meditation and other mindfulness practices, we can gain the self-awareness necessary to understand ourselves and to develop loving kindness towards ourselves and others.  If we also consciously try to build and sustain supportive, enduring relationships we can move along the path to self-regulation and healing from trauma.  These healing relationships can extend beyond our immediate family to colleagues, friends, our extended family and interest groups (such as hobby, book, faith or aged-based groups).

Bruce and Oprah reinforce the importance of the mind/body connection and highlight the value of movement such as dance, Tai Chi, movement meditation, exercise and reconnection with nature for healing from trauma.  They also advocate bodily-oriented approaches such as massage, somatic meditation, and resting in your body/breath. There are many resources available to help us heal from trauma and develop resilience to face life’s challenges.  Sounds True, for example, offers a Healing Trauma Program involving some of the world’s top trauma recovery experts.  They also provide a Trauma and the Embodied Brain course led by Bonnie Badenoch, author of The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships.

________________________________

Image by Ben Kerckx from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Healing from Trauma

Oprah Winfrey and Bruce Perry address the issue of healing from trauma in their book, What Happened to You?  In a chapter on Coping and Healing, they explore the impact of relational deficit in the early years of a child’s life; what neglect and parental conflict does to a child’s development, their worldview and their stress response; and the importance of an understanding, nurturing and patient carer/parent/therapist for healing to occur.   In the process, they discuss, in depth, the nature of neglect, differences in the way individuals are impacted by trauma, behavioural manifestations of adverse childhood experiences, and the road to healing, including creating a new worldview.

This chapter of their book is very rich with stories, insights, principles and personal disclosure by Oprah – disclosures that are enriched by observations by Bruce on her life experiences.  Oprah, herself, and the vast work that she does in the area of trauma healing, is an exemplar for coping with, and healing from, trauma.  What she has learned through her own life experience and ongoing discussions with Bruce over many years, has led to her establishing the Oprah Winfrey Leadership Academy for Girls (OWLAG) in South Africa. 

The emotional environment in early childhood

Bruce maintains that the quality of the emotional climate in early childhood impacts our worldview and our stress response.  If there is stability, nurturing and predictability, our brains and our behaviour can develop.  If the opposite exists, this has an adverse impact on our childhood development and our capacity as an adult to deal with challenges and stress.  We can develop the mindset that we are not lovable or not worthy of people’s attention.    Dr. Gabor Maté utilises a process he calls “compassionate inquiry” to unearth these negative self-stories – vestiges of an early life lived in an environment of neglect.

Bruce highlights the fact that different, deficit emotional environments can result in very different traumatic effects.  He illustrates this point by an in-depth comparison of two boys who manifested their traumatic upbring in contrasting ways.  His explanation shows clearly why one boy became fearful and aggressive while the other “had no feeling at all” and engaged in threats and thefts.  His description of their respective adverse childhood experiences and their differentiated impacts brings into sharp focus the key role that quality relationships play in early childhood.

This discussion of the differences in personal development of the two boys led Bruce to assert that an important consideration is not only “what happened to you?” but also “what didn’t happen for you?” – in terms of the behaviour of a parent/carer who provides undivided attention (in lieu of distracted attention), gentle touch (rather than physical abuse), consistent nurturing (instead of an on/off approach) and regular reassurance (instead of a belittling attitude).  Not only does the quality of relationships in early childhood impact brain development but also the development of social and motor skills.   Bruce contends that “relationships are the key to healing from trauma”  because trauma often results from deficient relationships.

An environment of conflict

Bruce notes that if you are a young child and you are in an environment of parental conflict, you have limited options.  You are too young to flee and unable to fight as you are easily overpowered and may draw physical attacks from either or both parents.  Often in this situation, a child will dissociate – retreat to their inner world. Dissociation becomes a problem when it is prolonged or becomes a habituated response to everyday challenges – this can lead to what is termed a dissociative disorder.  I can relate to dissociation as a stress response  as my parents had frequent verbal and physical conflicts over my father’s alcoholism and gambling – my mother would berate him over his misuse of our family income.  This would sometimes escalate into a physical attack on my mother, on a number of occasions this put her in hospital. 

When I was young, my natural response would be to dissociate from the  traumatic experience, as flight or fight was not an option – fight was out of the questions as my father was a very successful professional boxer.  However, as I reached the age of 12, I used to get on my pushbike and ride into the night as fast as I could (flight response), hoping that when I returned the conflict would be over.  The physical exertion of bike riding at speed served to release some of my pent-up tension and fear from the conflict.

Both Bruce and Oprah make the point that there is a positive side to dissociation in that it could be a life-saving response in some situations but is also part and parcel of what each of us do every day – e.g., day dream.  Bruce contends that the “capacity to control dissociation behaviour is very powerful” – it underpins our capacity for reflection and focus and to achieve a “flow state”.   I experienced  a number of personal traumas in my early childhood and adulthood, including a serious care accident in the family car when our car was hit on the side by another car, rolled a number of times, went over a 10 foot embankment, and came to rest on its hood.  I have learned to control my dissociative behaviour and, as a result,  developed high levels of reflective cognition and focused behaviour – reflected in my PhD, Professorship and this blog (this is my 700th  published blog post for my Grow Mindfulness blog).

Reflection

“What Happened to You” by Bruce and Oprah stimulated a lot of reflection for me and in some instances, “flashbacks” as well.  I began to appreciate more how my five years spent as a contemplative monk (from ages 18 to 22) served to provide me with a highly structured, stable, reflective and meditative environment with high quality relationships that together enabled me to self-regulate after a traumatic upbringing in a conflicted parental environment.  In my upbringing, my mother’s unconditional love and support offset to some degree my father’s (PTSD-induced) behaviour.

I am sure my period of development in an environment of daily silence, meditation, prayer and study helped me to achieve a degree of peace and tranquility (sometimes punctuated by moments of panic over my deteriorating home situation). As I grew in mindfulness, I was able to develop resilience, a positive mindset and the ability to find refuge in meditation.

________________________________

Image by Luisella Planeta LOVE PEACE ?? from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

The Simplicity of Meditation

Marvin Belzer, PhD, provided a guided meditation podcast emphasising the simplicity of the process and the fact that its eminently “doable” – even if we have to fit it into a busy life by dedicating 3-5 minutes to focused attention on the present moment and our bodily sensations.  He emphasised that it does not have to be difficult or challenging but does require effort and regular practice.  He emphasised the need to avoid setting a goal that we pursued through meditation – this can create stress and distraction.  His emphasis is on keeping it simple while paying attention to some aspect of our everyday life. 

Marvin indicated that he has practised meditation for more than 30 years and has taught mindfulness for 20 years.  He offered the meditation as part of the free weekly guided meditations provided by MARC, UCLA.  His role in UCLA is that of Adjunct Professor of Psychiatry and Biobehavioral Sciences.  He has taught mindfulness to many groups including semester-length courses for university students and courses for teens.  We can gain some insight into Marvin’s mindfulness orientation by listening to his interview with Bob O’Haver on Bob’s “Why Meditate?” Podcast – the interview provides some insight into Marvin’s approach to meditation, mindful living, and the cultivation of compassion in our lives.

Guided meditation

In the guided meditation, Marvin maintains that by keeping the process simple, we can more readily access the calming effect of meditation and not be so readily distracted by complex or abstract thoughts.  The focus is on the present moment awareness as we are experiencing it.  His starting point is deep breathing to help us to ground ourselves – with a sigh on the out-breath. Marvin offers a choice of anchors – bodily sensations, surrounding sounds or our breath.  He encourages us to sustain our attention on one of these anchors so that we can experience a sense of calm, peace and stability.  Marvin emphasises that this simple approach to meditation can be a refuge in busy or turbulent times, if we make it a regular practice.

In his view, meditation enables us to pay attention to what is real in our life, not what we wished it would be.  Marvin encourages us to persist with paying attention even when thoughts, emotions or sensations distract us from our focal anchor.  He suggests that we adopt a playful approach to meditation not chiding ourselves, but noting something like, “There I go again, planning my day as if my life depended on it”.  He recommends that even in this busy time of the year, with Christmas approaching, we can adopt the habit of brief meditations – a process I employ when “waiting” for someone or something, especially traffic lights. 

Marvin encourages us to be non- judgmental towards ourselves but to “show up as we can”, given our commitments, health and family situation.  This is sound advice as I often find myself, when I am unwell or have an injury, being critical of myself for not doing my Tai Chi mindfulness practice.  His overall approach with his focus on simplicity and regularity is very encouraging.

Marvin also notes that sometimes we can be bored during meditation (I can relate to this!) but that boredom can be an important antidote to the endless stimulation provided by social media and invasive advertising.  Our capacity to pay attention is continuously eroded by the “firehose of information” – a term used by Johann Hari in his book, Stolen Focus: Why You Can’t Pay Attention If we persist with meditation despite our sense of boredom, we can reap the fruits of developing our awareness muscle and deepening our capacity to concentrate.  It is critical for our mental health and the health of our minds to protect our attention.

Reflection

Marvin, like accomplished practitioners in many fields, is able to make complex concepts and processes simple.  His approach encourages us to persist with meditation, no matter what is happening in our lives.  He suggests, for example, that if we are anxious, we can pay attention to the bodily sensations of our anxiety – we can release any tension we locate or stay with the sensation in a softening, calming way through a compassionate body scan.  As we grow in mindfulness through regular mindfulness practices such as meditation, we can access our inner landscape, enjoy tranquility, and gain clarity and insight.

________________________________

Image by nobutz from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

The Wounds of Trauma and Their Impact on Relationships and Communication

In their book, What Happened to You?, Oprah Winfrey and Dr. Bruce Perry, provide a chapter where they bring together an understanding of the wounds of trauma and their impact on relationships, communication between people and physical illness.  Throughout, they stress the mind-body connection and how the brain processes experiences.   Bruce’s explanations are lucid and, together with Oprah, he illuminates the ideas and concepts with stories and examples.  Oprah draws on her own traumatic upbringing and thousands of interviews with traumatised individuals of all ages; Bruce draws on his research and clinical practice, especially with traumatised children.  The book reflects decades of experience and the ongoing conversations between the authors. 

The book is incredibly rich in ideas, insights and stories and I found that I was better able to absorb its content by listening to the CD-Audio version which is narrated by the authors as an everyday conversation.  The interchange of ideas and experiences adds to the clarity of their explanations of the wounds of trauma and the elucidation of their impact in individual cases.  With the audio version of the book, Bruce also provides a series of diagrams that illustrate the conceptual framework behind the book and the shared understandings.

Understanding the wounds of trauma

Bruce contends that trauma-related symptoms are often overlooked – they are assumed to result from a functional breakdown or represent psychosomatic illness.  He maintains that the symptoms of the wounds are often “dismissed, missed and misunderstood” by doctors. He illustrates this by sharing the heart-rending story of Chiara who suffered from Diabetes and at age 16 was admitted to hospital in an unconscious state resulting from “diabetic coma”.  His explanation of how doctors tried unsuccessfully to treat her highlighted the doctors’ blindspot in relation to  the wounds of trauma.  Bruce explains how he achieved an effective diagnosis of Chiara’s condition by identifying the trigger for her traumatic response and using his understanding of neuroscience to develop a treatment protocol implemented by the doctors.

Bruce explains that different physical symptoms – such as chest pains, headaches, abdominal pain and fainting – are all potentially related to a “sensitised stress response” resulting from trauma.  When I heard him explain “fainting” as one potential impact of trauma memory, I recalled how often I used to faint in Church in my childhood – simultaneously, I was experiencing the trauma of a violent, alcoholic father suffering from PTSD as a result of war service and imprisonment in Changi.  My doctor had no explanation for these fainting spells.  However, at the time, my home environment was heavily charged with parental conflict – unfortunately, none of us understood trauma, PTSD and the full extent of the wounds and impact of trauma, including addiction.

The impact of trauma on communication and relationships

Bruce draws on the concept of “sequential processing” of the brain to explain the impact of trauma on communication and relationships.  Basically, the concept involves recognising that all sensory experience is firstly processed by the “lower brain”.  Part of this processing involves matching the new input with “the catalogues of stored memories of the past”.  The degree of matching with a traumatic experience determines whether or not a maladaptive stress response occurs.   The smart part of our brain, the Cortex, can be shut down when the perception of risk (as a result of current or prior trauma) is very high – so the “thinking brain” is drowned out by the “survival brain”.

Bruce illustrates this by sharing the story of 3 year old Joseph who witnessed the abduction of his 11 year old sister, which resulted in her murder.  At the time, Bruce was working with the FBI Child Abduction and Serial Killer Taskforce.  He discovered that the FBI officers were unable to get any useful explanation from Joseph and he was asked to work with the child to try to find out information necessary to find the perpetrator and enable a conviction.  Bruce provides a very detailed explanation of how he went about winning the boy’s trust and gaining the necessary information for conviction of the murderer.

As part of Bruce’s explanation of his process with Joseph, he discusses the impact of the “power differential” between the FBI Officers/himself as a stranger and the 3 year old traumatised child.   He explained that when you are the person with all the power, you can be unaware of it or its potential impact.  This fact has been brought home to me many times in co-facilitating the Confident People Management Program over 15 years (involving 2,000 managers in multiple programs and locations).  What we have found is that the majority managers on the program (mainly drawn from the public sector) are totally unaware of their power to shape the team culture.  At the outset of the program we say to them, “What you say, how you say it, what you do, how you do it and what you omit to do, shapes team culture hour in and hour out every day” – we add “whether you are conscious of it or not”.  

Bruce’s discussion of the impact of trauma on communication in relationships highlights the wisdom of this advice that we have been giving to managers.  He explains that the goal of communication is to achieve a “Cortex to Cortex” transmission.  However, on both sides of the communication (giver and receiver), rational thoughts are first processed through “the emotional filters of the lower brain”.  Hence, the message can be distorted in its transmission and reception.  He explains lucidly that “our facial expression, tone of voice and words are turned into neural activity by the other person’s senses” – they can trigger a traumatised response or build the relationship with staff through developing trust, mutual respect and safety.  A by-product of this approach is the development of a sense of agency in the manager themselves.   One of the participants on our program provided concrete evidence of the wounds of trauma and their impact when she explained that her current highly nervous state resulted from a manager shouting at her in front of other staff – this experience was traumatic for her, the impact being compounded by the power differential (and possibly stored memories of like, past adverse experiences).

Reflection

Many researchers and therapists talk about the wounds of trauma and their impact on relationships and communication.  However, Bruce and Oprah in What Happened to You, “join the dots” and “pull it all together” from their decades of experience and ongoing conversations and collaboration.  They enrich the meaning of the neuroscience concepts and insights with relatable stories that clearly illustrate the points they are making.

At one stage when talking about the power differential, Bruce mentioned that it may take 10 or more sessions before a client will feel safe and be prepared to “share some of their most emotionally difficult experiences” or acknowledge their contribution to those experiences.  This discussion reminded me of my experience mentoring a manager who was traumatised on a daily basis by a narcissistic Director who continuously belittled him by publicly calling out his “mistakes” in front of his staff  (sometimes the “mistakes were not his, but the Director’s).  It took me 7 coaching sessions of 90 minutes each over a few months before he admitted that he was defensive in his communication.  He said he experienced the insight as a “blow to his stomach” – an expression which showed the embodiment of his resistance resulting from the wounds of ongoing trauma and their impact on his feelings of safety while working with me (the “power differential” was at play in a major way as I had been engaged as a consultant by the Director to coach the “inefficient” manager).  I have come to realise that in this interaction, I was an external consultant with a high degree of expert, personal and referent power – I was the one that was in a position of power, what Bruce describes as “at the top of the power differential”.

There is so much that plays out in our daily interactions that we are unaware of, especially if we are in a power position.  We can grow in mindfulness and self-awareness through personal study, reflection and mindfulness practices such as meditation.

________________________________

Image by Wilfried Thünker from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.