Managing Conflict

Recently the First Person Plural: EI and Beyond podcast featured Professor George Hohlrieser (Lausanne, Switzerland) discussing, How Leaders Can Overcome Conflict.  The podcast series involving collaboration between Daniel Goleman (author of Emotional Intelligence), his son Hanuman Goleman and Emotional Intelligence (EI) coach Elizabeth Solomon, is designed to raise listeners’ awareness through stories provided on interview by inspiring people.   The hope is that listeners can grow in mindfulness and resilience in living proactively within the systems that surround them – within their personal, social, natural and global systems.

George works with multiple Fortune 500 companies as a clinical and organisational consultant.  He recounts during the podcast the story of how he became an accidental hostage negotiator while working for the police.  He has continued working in hostage negotiation (sometimes at considerable personal risk), as well as working with people who are suicidal.  George is an internationally renowned speaker and best-selling author.  His widely acclaimed book, Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance, is undergoing revision and updating and will be published on 30 November 2022.  In the book, he recounts compelling stories of real hostage situations and draws out the psychological principles that enable hostage negotiators to be successful.

Conflict management principles

During the podcast, George explained some of the principles that underpin his approach to conflict resolution and how they can apply to leaders who are attempting to influence others and develop high performance teams:

  • Don’t be a hostage: people can be a hostage to others – their children, parents, teachers, bosses, clients, suppliers or employees.  A hostage thinks they are powerless and the pandemic generated feelings of helplessness in a lot of people.  Not thinking like a hostage involves, among other things, thinking clearly about a desired outcome and establishing a positive mindset about that outcome.   It also involves establishing a secure personal base, not being hostage to your own emotions.
  • Become a secure base: manage your own fight/flight/freeze response so that you are not caught up in what Daniel Goleman describes as the “amygdala hijack”.  Develop calmness so that you “see opportunities not threats”.  George mentioned that in his leadership development programs he does not use the traditional Harvard case studies but tells participants that the case study is “you” – building self-awareness, developing insight and courage and tapping into personal intuition and creativity.  Being calm and secure builds trust – an essential element for conflict resolution and management.
  • Tell it like it is: George argues that you should not “sugar coat” the unsatisfactory situation, e.g. poor performance or inappropriate behaviour.  He gives the example of telling someone that “you are too aggressive with clients – that needs to change”.    
  • Address the conflict directly: George uses the analogy, “put the fish on the table” – drawing from his experience working with fishermen in Sicily who were scaling and cleaning fish on a table, removing the bloody, smelly bits and preparing the fish for the “great fish dinner a the end of the day”  The analogy means addressing the conflict not ignoring it (“not putting the fish under the table”), dealing up front with the messiness of the issues and looking forward to a positive resolution.
  • The person is not the problem: George maintains that you should not “write off” the person(s) involved, e.g. “they are just argumentative, nasty or thoughtless”.  He argues that there is a real problem underlying a conflict situation, e.g. the person may feel slighted or disrespected; they may feel taken for granted when passed over for a promotion or project; or they could be experiencing distress in a home situation.  He illustrated this principle by telling the story about a father involved in a hostage situation – it was not that he was a “naturally violent person” but that he had been prevented from seeing his child (locked out by unreasonable access rules).  The core problem in this situation was the inability of the father to see his child and the solution lay in finding a way for the father to gain access to his child.
  • Identify the “pain point”: George argued that you make little progress in managing conflict if you focus on “selling points” versus “pain points”.  This requires active listening, not trying to persuade.  The pain point is often related to a loss – past, present, future or anticipated.  He mentioned Warren Bennis’ idea of “hidden grief” – that leaders are often blind to their own underlying sense of grief and can be grieving over things that happened many years earlier.  George illustrated this point by recounting the stories of two CEO’s who committed suicide out of a sense of grief over some situation – economic or workplace related.
  • Be caring: listen for understanding and be willing to be empathetic.  Express the desire for their wellbeing and demonstrate a caring attitude.  George suggests that this creates a bond even with people you might consider your “enemy”.  Bonding helps to dissolve conflict.
  • Be daring: learning a new skill such as conflict management takes you outside your “comfort zone”. Be willing to dare yourself as any new talent you desire to develop requires daring on your part – facing the fear, acknowledging the challenge and preparing yourself.  Daring your employees by presenting them with challenging work or projects, develops and motivates them.
  • Ask questions: George suggests that asking questions empowers the other person, even in a situation where a person is suicidal.  Curiosity can communicate care and concern.  Questioning can help to explore the “pain point(s)” and to work towards a solution that they can accept.
  • Provide choice: avoid a “command and control” approach as this damages bonding and trust.  The command and control approach does not motivate – it disempowers and disables people.  It can lead to compliance, but not sustainable change. Provide choice wherever possible so that the person feels a sense of agency in relation to the underlying issue.

Reflection

George’s approach to conflict resolution has been developed through his experiences as a hostage negotiator and working with people who have suicidal intentions.  He has also refined his approach through working with organisational leaders around the world to help them implement the fundamental conflict management principles he has developed.  He emphasises that conflict management involves both caring and daring – it challenges us to move outside our comfort zone to achieve a resolution.   It requires us to avoid relying on positional power and instead employ the personal power associated with integrity, humility and compassion.

His approach requires us to grow in mindfulness so that we gain the necessary self-awareness and insight into our inner landscape to operate from a calm and secure place.  Mindfulness helps us to achieve the emotional regulation involved in dealing with conflictual situations and working to de-escalate the emotional tension involved.  Reflection on our own resentment(s) can assist us to achieve calm, caring and daring.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group, and the resources to support the blog.

Change Your Perspective and Change Your Life

Foundational to Hugh Van Cuylenburg’ Resilience Project is a change in perspective and in his book on the topic he provides evidence of people who have turned their lives around through a change in their perspective.  He urges us strongly to focus on what we have, not what we lack.  He maintains that this change develops the positive emotions of appreciation and gratitude that replace the negative emotions of envy and resentment.  He points out too that it replaces depression about the past and/or anxiety about the future with the capacity to live the present moment more fully.

Underpinning the gratitude perspective is a change in our point of reference – from comparing ourselves to those who have more, to making the comparison with others who have considerably less.  His story of the Indian boy, Stanzin, highlights the impact of this different way of looking at things.   Stanzin was one of the most destitute children he met in India but the happiest person he had ever met – he appreciated everything in his life (no matter how old, broken, or impoverished). 

Hugh worked with elite sportspeople including NRL and ARL football players.  He mentions that at least five elite athletes changed their lives dramatically by implementing a daily gratitude journal – going from suicidal thoughts to appreciating the richness of their lives.

From loss and failure to learning and understanding

Hugh suggests that loss and failure can be seen in a very different light if we change our perspective.  If we view them as opportunities and lessons to be learned and realise that they are often the result of our own unmet expectations, we can move away from depression and anxiety to understanding and valuing the experience.  In each of life’s experiences, there is something to learn.  If we always experience “success” we can harbour false assumptions about what “made” our success, not realising our underlying deficiencies (often propped up by others).

Associated with this change in perspective is moving from self-absorption and self-congratulation to acknowledging the very rich contribution of the many people who have had a positive influence on our life (including our parents who provided our “gene pool”).  This latter thought came to me this morning when I was making an entry in my gratitude journal.  I was able to write, “I appreciate my genetic legacy from my father – athleticism, resilience and stamina, and from my mother – kindness, compassion, understanding and patience.”

It also means moving away from the perspective of “better than” to realistically appreciating our strengths and limitations – a change in perspective from “superior conceit” to a “healthy confidence”.  This change can result in improved behaviour together with happiness and contentment.

From “clients” to “friends”

Hugh mentions that at some stage in introducing students, elite sportspeople, and businesspeople to his GEM pathway, he started to view them as “friends”, instead of “clients” who paid for his services.  He viewed his role as helping people and building relationships, not engaging in a money-making venture.  This made the experience richer for himself and others he interacted with.  He gained many friends and was better able to help them as a result.  It also meant that sometimes he offered his services for free to people or organisations that had limited resources.

From “outcomes” to “process”

Both Louie Schwartzberg and Lindsey Stirling, award-winning creative producers of film and music, stress the importance of focusing on the process, not the final outcomes.  This involves enjoying the moment and fully experiencing making film or making music or engaging in any other creative endeavour.  In our organisational consulting work, my colleague and I have moved from a focus on outcomes to designing a process that enables people to “have the conversations that they need to have”.  This reduces the stress of process design because there are so many factors that influence the outcomes over which you have no control – what you can control is how well you design the intervention process.  This shift in perspective from outcomes to process provides the freedom to explore innovative and creative ways to work with people, music, or photography.

Reflection

As we grow in mindfulness, we can become more aware of the perspectives and expectations that create our self-sabotaging behaviours and limit our options.  Changing our perspectives can significantly change our lives for the better, increase our happiness and strengthen our resilience in the face of setbacks and failures. Perspective change can open the way for the exploration of creative options in all our endeavours – family, work, and sport.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Mindfulness and Self-Sabotage through Social Media

Hugh Van Cuylenburg has developed the GEM pathway to happiness which entails three core elements – gratitude, empathy, and mindfulness.   In his book, The Resilience Project, he describes the origins of his approach, the impact of practising GEM and its effectiveness in helping people to move from depression about the past or anxiety about the future.  He has found that his approach has been effective for school children, elite sportspeople, and businesspeople in small and large organisations.  At the heart of his approach, is the tenet that happiness lies in “being” and appreciating what we have, not in “having” and resenting what we do not have.  Hugh gives concrete examples of where practising the simple process of a gratitude journal has enabled people to overcome suicidal thoughts and find happiness in their life, their relationships, their business accomplishments and/or their sporting endeavours.

Developing mindfulness practices

Hugh described how his school children in India looked forward to their daily 30-minute meditation each morning at school.  In Australia, he had his students take a mindful walk around an oval before school started and observe and record “five things they heard, saw and felt” on their walks each day.  He basically encouraged them to pay attention to their senses so that they could live their day more fully, with increased awareness.  Hugh highlighted the studies that demonstrate the positive impact of mindfulness practices (e.g., meditation, body scan, mindful breathing) on adolescent stress, depression, and anxiety.  These impacts have explained the global development of mindfulness in schools, including the MindUP Program developed by Goldie Hawn and her foundation.

I have written earlier about the benefits of mindfulness meditation for adults, including the development of wisdom, calmness, clarity, and self-awareness.  Mindfulness practices can also help to “mind  your brain”, an otherwise neglected resource.  The challenge is to find a way to practise mindfulness daily in whatever form suits us personally.  Regularity, repetition, and practice build capability, provide constant positive reinforcement, and develop “unconscious competence”.  Hugh demonstrated through his real-life stories how we become what we focus on – the simple act of a daily gratitude journal leads to gratitude-in-the moment; practising loving-kindness meditation develops kindness and compassionate action; and regular reflection-on-action enables the capacity for reflection-in-action.

Self-sabotage in the pursuit of mindfulness

Despite our best intentions in practising mindfulness, we can easily sabotage our own efforts.  Self-sabotage can take many forms, including obsession with the news, overuse of our mobile phones or addiction to social media.  We can grab for our phones when we are waiting for something or someone, instead of using the opportunity to develop awareness. 

Hugh warns about the negative impacts of social media and its harmful effects on our minds.  He explains how social media giants like Facebook, Google, and Twitter use “persuasive technologies” to distract us and capture our attention – because “eyes-on-a-page” readily translates to revenue dollars through advertising.  Your likes and dislikes are tracked continuously so that you can be fed advertisements for what you most likely desire and are willing to buy.  The benefits of any particular product or service are embellished – you do not buy a car, you buy “envy”, “status”, “luxury” or “visibility”.  

Hugh points out that social media and constant, easy access via mobile phones have become integral to the “attention economy” that feeds off our tendency for distractedness – distraction from ourselves, our pressures. and relationships.  Disruptive marketing through “pop-ups” and “behavioural retargeting” are designed to pull your attention away to what social media advertisers want you to pay attention to.  By engaging endlessly in consuming social media, we are self-sabotaging our mindfulness – our capacity to pay attention on purpose in the present moment with wonder and awe and an openness to what is real and meaningful in our life.

Hugh recommends several strategies to reclaim “what the attention economy has taken from you”:

  • Delete Facebook from your phones
  • Turn off notifications on your phones
  • Rearrange your home screen to display what you want to focus on and delete what you are unhealthily addicted to
  • Leave home without your phone (at least occasionally when it is not necessary to have it with you).

Our level of resistance to any or all of these recommendations reflects our level of capture by the psychological manipulation of the attention economy.

Reflection

As we grow in mindfulness, we can access a wide array of benefits that enable us to live more  happily and aware.  However, if we obsess over the news or social media and become captured by our mobile phones, we will sabotage our efforts to mind our brains, build emotional resilience and achieve tranquility and ease.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Mantra Meditations for Calm, Peace and Energy

Mantra meditation involves the repetition of a sound, word or phrase during meditation.  The mantra can be repeated silently, spoken or chanted, sometimes accompanied by music.   The singing of mantras can provide variation through intonation, pace, pitch, and volume.  The content can be rich in meaning drawing on ancient traditions or simply a single word.  Instrumentation can be added and often involves guitar, harmonium and/or flute. 

Famous yogi-musician, Girish, combines neuroscience and the art of singing mantras in his book, Music and Mantras: The Yoga of Mindful Singing for Health, Happiness, Peace and Prosperity.  Girish maintains that “Mantra is a sound vibration through which we mindfully focus our thoughts, our feelings, and our highest intention”.  In this statement he captures not only the power of focus inherent in chanted mantra meditations but also the energetic effect of the vibrations of music and singing. 

Singing of mantras has gained a resurgence through the development of the relatively new discipline of music therapy and the advent of neuroscience along with the understanding of the vibrational energy of sound and voice.

The benefits of mantra meditations

Like any meditation, mantras build attention and capacity to focus which in itself has a beneficial effect.  Typically practitioners return to their focus whenever a distracting thought interferes with their concentration on the mantra.  Neuroscience has highlighted this benefit and explained how meditation positively impacts the mind, emotions and the body. 

Susan Moran focuses on the distinctive nature of mantra meditations and summarises the science that supports this approach to meditation.  In her article, she identifies several research-based benefits:

  • Reduces distractions generated by the default-mode network of our brains (with its inherent negative bias)
  • Minimises negative self-talk that leads to depression
  • Activates the “relaxation response” and builds resilience in the face of stress.

Turning depression into a deep well of calm, peace and centredness through mantra meditation

The beneficial effects of mantra meditations were clearly articulated by Tina Malia in her interview with Kara Johnstad.   Tina Malia is globally famous for her song writing, singing, instrumentation and integration of different mantra traditions, and at the time of the interview, was working on her seventh album.

Tina told the story of her very deep depression in her twenties and her experience of the “dark night of the soul”.  She indicated that she had all the trappings of external success but experienced despair and a “deep, deep aching loneliness” that would not go away – she lost her meaning in life and considered ending her life through suicide.   At the time, she was a backing singer for world music singer/songwriter Jai Uttal and his band.  Jai suggested that she start a daily practice of Japa – silently singing the Ram mantra meditation while passing beads through her fingers.

Tina reports that this practice which she undertook conscientiously every day, although having little effect in the first few weeks, enabled her to find peace, harmony and an inner well of calm and creative energy.  She explained that it “completely lifted me out of despair” and she still continued the practice daily at the time of the interview.  She finds chanting mantra meditations a tool for helping her when she feels frazzled at busy times while touring the world.   She describes her silent mantra meditations as a well – an internal source of pure water that brings the experience of visiting a calming, familiar room. 

Kara Johnstad, who is herself a visionary singer-songwriter, describes chanting mantra meditations as creating “a higher vibrational field” that protects us against the turbulence of daily life and its many challenges.

Reflection

I have found just listening to the chanting of mantra meditations very calming, particularly those of Lulu & Mischka and the many mantra meditations of Deva Premal & Miten.  From my reading and listening to Tina’s story, it is clear that the real benefit of chanting mantra meditations comes not only from repetition of the mantra but from daily practice over an extended period (in Tina’s case over many months and years). 

It takes time to absorb the positive messages of a mantra into our consciousness so that over time it displaces our negative self-thoughts.  Tina suggests that mantra meditations are like a tool to explore our inner reality, “a shovel to go inside and dig”.  In this way we can develop a deep level of self-intimacy.

As we grow in mindfulness through chanting mantra meditations, we can unearth our disturbing negative thoughts and difficult emotions and replace them with a deep well of calm, peace and energy. Tina has demonstrated yet again that discipline creates freedom and success.  Her latest album, Anahata (Heart Wide Open) can be obtained through Sounds True.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Mindfulness and Resilience in Challenging Times

The Awake Network and Mindful.org have collaborated to provide a free resource for healthcare professionals in the form of The Mindful Healthcare Speaker Series.  Jon Kabat-Zinn speaking on Mindfulness and Resilience in Challenging Times was the first in the series of six speakers.   While Jon is not an MD, he has a PhD in Medicine and focuses on mindfulness in medication, healthcare and society.

Jon and host, Dr. Reena Kotecha, spoke of the enormity of the challenges facing everyone with the advent of the Coronavirus and especially the frontline healthcare professionals who, in many instances, lack adequate resources and training to deal with the magnitude of this pandemic.  They spoke of the trauma experienced by these healthcare professionals who are witnessing the suffering and death of so many people.  Reena spoke of one frontline female doctor who had to move out of home to live in a hotel for three months to protect her mother who was suffering from cancer. 

A truly disturbing event was the suicide death of Dr. Lorna M. Breen, an emergency center doctor, who continually witnessed the very worst of the impact of the Coronavirus on people, including people dying at the hospital before they could be removed from the ambulance.   Her heroic efforts to save people through her frontline medical work contributed to her own death.  Jon reiterated that mindfulness does not lessen the enormity of the physical and mental health impact of the pandemic on the lives of healthcare professionals but emphasised that mindfulness acts as a ballast to provide stability in the face of the turbulent winds created by the pandemic.

Mindfulness as ballast for stability

Jon referred to the 25 years of quality scientific research that showed the benefits of mindfulness, extending to positively altering the structure of the brain, increasing functional connectivity (e.g. of the mind-body connection) and enhancing neuroplasticity.   Neuroscientist Richard Davidson co-authored a book, Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body, and demonstrated the powerful effect mindfulness had on building resilience.

Jon spoke of “full catastrophe living” and emphasised that it is truly human to experience fear, anxiety and grief.  He argued that mental health is enhanced by feeling and accepting everything we experience, rather than denying its existence or intensity.  He stated that no matter how emotionally rending our circumstances are we can find refuge in mindfulness, by being “in the present moment, moment by moment”.  In this way, we are better able to recover from the “trauma” of the present reality and to do so without total depletion of ourselves.   

Mindfulness as awareness

Jon maintained that “we are not our narrative” – we are not our negative self-talk that diminishes us and depletes our energy in the face of life challenges.  He argues that our life is “one seamless whole” – our mind, body, thoughts and emotions.  In his view, our breath serves as the integrating factor and energy force.  Awareness of our breath in the present moment enables us “to get out of the wind” and “to recalibrate, recover and respond instead of reacting”.  To reinforce this message, he provided a guided meditation during his presentation focused on the breath for about ten minutes (at the 30-minute mark).

Jon maintained that awareness of our breath can enable us to be fully awake to what is going on inside us and to be more deeply connected to others.  He argued that we don’t have to achieve a particular goal – to become more or better – in his view, “we are already okay”.  In these challenging times, what is needed to help ourselves and others we interact with is to be authentically present, without a “mask” (metaphorically speaking), but with openness and vulnerability. 

Reflection

Jon highlighted the importance of trusting our “human creativity” when confronted with the need to help people who are stressed out by the pandemic.  As we grow in mindfulness through mindful breathing, we not only build our resilience in managing our personal challenges but also “modulate the tendency to put self ahead of everyone else” – we can diminish our self-absorption and self-doubt.  He maintained that awareness of our breathing reinforces our ecological connectedness.  

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

What it Means to be a Tough Male Today: Strength through Adversity and Vulnerability

In a recent interview podcast, Tami Simon spoke to former NBA star Lance Allred about his book which focuses on changes to what it means to be a “tough” male in times of adversity.  Lance is the author of The New Alpha Male: How to Win the Game When the Rules Are Changing.   As the first legally deaf player in the NBA, Lance missed hearing a number of plays but he brought to the game a keen sense of sight and intuition – he was able, for example, to develop heightened peripheral vision and the capacity to read body language through intuition rather than analysis.

Lance explains in his interview (as part of the Insights at the Edge podcast series) that he was raised as a child in America to become the classical Alpha Male – dominant, powerful and focused on the external signs of success that were associated with materialistic values (what you possess) and “superior conceit” (“better than” or “superior to”).  The catalyst for his change of perspective on what it means to be male was the sudden end to his NBA career (precipitated by the Global Economic Crisis) and nervous breakdown which resulted in thoughts of suicide.

Characteristics of males who successfully persevere despite adversity

In the interview, Lance describes the seven characteristics of what he terms the “New Alpha Male”.  The characteristics are strongly aligned to mindfulness and Lance describes them as the “seven principles of perseverance” when faced with today’s life challenges:

  1. Accountability: Lance argues that we need to own our feelings and avoid hiding them through “false bravado”.   He maintains that to be accountable we have to cast off those embedded self-stories that lead to envy and aggression and own our real feelings, instead of playing the victim or the child throwing a tantrum.
  2. Integrity: Speaking your “authentic truth” – not showing one side to a valued audience and another worse side to people viewed as lesser in importance. This entails working towards personal integration as a lifetime pursuit and being congruent as a leader.
  3. Compassion: Understanding that others are in pain and can often cause you hurt as a result of their pain (e.g. pain resulting from adverse childhood experiences).  It entails being willing to forgive others and show compassion towards them and their suffering.
  4. Intimacy: Being able to have the “intimate conversations” that express how you really feel but also being able to “own your side of the street” – what you have contributed to the conflict.  Lance talks about “self-intimacy” which is effectively a very deep level of self-awareness along with the courage to own up to what you are thinking and feeling.  The resultant vulnerability becomes a strength, not a weakness.
  5. Adaptability: Being able to deal with “extreme discomfort” including feeling alone because you are not conforming to other people’s expectations – people who do not see you for “who you truly are” and what you are capable of.
  6. Acceptance: This is the precursor to surrender.  Acceptance entails acknowledging mistakes but working to overcome them for your own benefit as well as that of others affected by your mistakes or inadequacies.  Surrender goes one step further in accepting “what is” after you have given your all to a particular pursuit or dream.  Lance explains that acceptance and surrender in turn involve both heartbreak and gratitude – willingness to learn through heartbreak and gratitude for what you have achieved.
  7. Choice: A fundamental principle underlying perseverance. This involves showing up in your life – choosing to start again after some “failure”, not being afraid of failure.  In the final analysis it means to “be a leader of your own life”.

Reflection

Lance puts forward the challenge of conscious choice and mindful action – being willing to overcome our self-stories, moving beyond our comfort zone, being truly accountable and authentic about our thoughts and feelings and being compassionate and forgiving towards others.  As we grow in mindfulness, we can develop the self-awareness and self-intimacy that underpins his principles of perseverance and progressively move towards personal integration.

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By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Understanding Trauma and Post-Traumatic Stress

In the previous post, I addressed the need for trauma-sensitive mindfulness.  One of the observations of David Treleaven mentioned in the post, was the need for meditation teachers to develop an awareness of, and sensitivity to, the presence of people who are experiencing, or have experienced, trauma.  Failure to do this could lead to mindfulness activity that generates trauma stimuli leading to re-traumitisation.  Being trauma-sensitive means understanding the signs of post-traumatic stress as well as having the presence of mind to modify mindfulness practices to take account of people’s needs in this condition.

Recognising the signs of post-traumatic stress

Trauma results where a person experiences an overwhelming amount of stress that exceeds their ability to cope and deal with the emotional fallout from that experience.  The effects vary with each individual and the nature of the traumatic event. Traumatic events can include the loss of a sibling or parent through death, separation from a parent at a young age, a life-threatening car accident or terrorist event, separation and divorce, a house fire, physical or sexual abuse or a natural disaster.

This variability in the nature and impact of traumatic events, and the individual’s reluctance to disclose through shame or the need to comply with an authority figure, means that it is often very difficult to ascertain whether a person has suffered from trauma and is experiencing post-traumatic stress disorder (PTSD).  According to several reports, up to 20% of people who experience a traumatic event together will experience post-traumatic stress disorder.

Trauma can impact a person’s thoughts, emotions, perceptions, level of arousal/reactivity and mood.  It can be reflected in behavioural change such as avoidance of a person or location, inability to sleep or sleeping too much, reliving the trauma through nightmares or flashbacks or withdrawal from social contacts or work colleagues.  The attendant emotions could be depression, anxiety and feeling unsafe.  Thoughts of suicide can also be one of the signs of post-traumatic stress disorder.

The role of memory and embodiment

Peter Levine, in an interview with Serge Prengel, discussed the role of memory in trauma and post-traumatic stress disorder.  Peter is the author of the book, Trauma and Memory: Brain and Body in Search of the Past – A Practical Guide for Working With Traumatic Memory.  His book is ground-breaking in that he highlighted the role of “implicit memory” and showed how to treat trauma sufferers by accessing the “complex interplay of past and present, mind and body”.  He termed his methodology, “somatic experiencing”.

In the interview, Peter stressed that we have several different forms of memory and the ones that are particularly relevant to trauma are episodic or autobiographical memories, emotional memories and procedural or body memories.  Episodic memory, also termed “defining moments” by Serge the interviewer, though low in emotive content are nonetheless impactful. For example, Peter describes a teacher who acted as a mentor to him and instead of blaming him for poor judgement encouraged him to learn and explore his curiosity.  Other mentors in his life as he progressed through his studies modelled similar behaviour.  This, in turn, led him to a career choice as a professional mentor – so the episodic memory acted as a “trajectory” for his progress in life. 

Emotional memories, on the other hand, “though further out of the realm of awareness” are “very powerful and compelling” and shape how we behave in our life.  Some interaction from the past is encoded with a very strong emotion such as sadness, anger or fear.   The emotional memory can interfere with a current relationship when something or somebody acts as a reminder of the past interaction so that we can be overwhelmed with either a very strong negative or positive emotion. 

While emotional memories operate at a deep level, body memories are deeper still.  At one level, they have to do with the acquisition of motor learning and skills, e.g. riding a bike.  At another level, they are determinants of our approach or avoidance behaviour.  Peter gives the illustration of coming across a former classmate more than 30 years after their schooling and finding that he had a strong desire to approach and reconnect with him.  The classmate had been his protector at school when other children tried to bully him – hence his approach behaviour.  An example of avoidance behaviour conditioned by body memory is when someone who has previously experienced sexual abuse actually freezes when touched by a loving partner.

David Treleaven reinforced the relationship between trauma and body memory when he stated in his video presentation that “the respiratory system is intimately connected to our sympathetic nervous system which is totally tied to traumatic stress”.  He pointed to two books by Babette Rothschild that highlighted the close connection between trauma and body memory, The Body Remembers and Revolutionizing Trauma Treatment.   David also explained further why meditation exercises such as mindful breathing can activate trauma stimuli.  He drew on the differentiation between exteroception (body’s perception of external stimuli received through the senses) and interoception (sensing conditions within the body such as deep breathing or tightness of the chest).  Normally exteroceptors and interoceptors integrate (e.g. the external sensation of viewing a sunrise is matched with the internal sensation of a warm feeling in your chest and a sense of looseness in your hands and legs); with trauma sufferers, “the relationship between interoceptors and exteroceptors can go awry”.

Peter Levine emphasised the need to recognise that we have a “fluid identity” – while our identity is shaped by the past, and the interplay of multiple events and interactions, it is possible to gently, but surely, release the embodied memories and progressively unearth the richness, power and sense of connection of an identity not locked into painful memories.  He has dedicated his lifework to training individuals and professionals in understanding the role of the different memories and in learning to use his trauma treatment methodology, somatic experiencing.  Other professionals, through an understanding of the mind-body connection, employ somatic meditation to assist trauma sufferers.

Reflection

We can grow in mindfulness as we develop an awareness of the role that memory plays in our own thoughts, emotions, moods and behaviour and learn to recognise the signs of post-traumatic stress in others.  As we develop this heightened awareness, we can make appropriate modifications to our meditation teaching and deepen our own meditation practice and reflection.

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Image – Sunrise over the water, Wynnum, Brisbane

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Depression and the Loss of Connection To Meaningful Work

Johann Hari, author of Lost Connections: Uncovering the Real Causes of Depression – and the Unexpected Solutions, was concerned about the extraordinary rise in the use of antidepressant drugs in America and the associated total focus on biological causes of depression.  He set about doing worldwide research on the social factors contributing to depression.  He was particularly interested in precursor events or situations that led to a person experiencing depression.  His research led him to identify nine social factors that were contributing to the alarming rise in the incidence of depression and suicide.  As the title of his book indicates, each of these social factors related to a “lost connection.”  He describes the first of these causal factors as “disconnection from meaningful work”.

Loss of connection to meaningful work

Johann’s research (and that of his colleagues) covered a range of people engaged in different kinds of work, usually at lower levels in organisations.  They found that certain job characteristics contributed to a loss of meaning for the worker.  This disconnection with meaningful work resonates with the Job Characteristics Model developed by Hackman and Oldham in the 1970s as a basis for the design of jobs that generated positive psychological states such as the experience of meaningfulness and personal responsibility.

Johann, drawing on his own research and that of his colleagues, identified several job characteristics in different contexts that contributed to the loss of connection to meaningful work and resulted in people experiencing depression:

  • Lack of control over work – research into the high incidence of suicide amongst staff investigating tax returns in the Taxation Office in Britain found that a key contributing factor was the lack of control over their work.  No matter how hard they worked, the pile of work kept growing and they could never get on top of it.  The ability to control the work environment and how work is done, known as “agency”, has been the subject of much research into what constitutes a psychologically healthy work environment.
  • Lack of feedback – in the previous research, another factor identified as contributing to psychological illness was the lack of feedback about performance of the job.  No matter how well or how poorly the work was done, there was no feedback received from supervisors or managers.  This led to a sense of the work and the worker being devalued.  The disconnection between effort and “reward” in terms of positive feedback contributed to people feeling “irrelevant” – they felt that they were not important or relevant to what the organisation valued.
  • Lack of discretion – research into the experience of depression amongst typists in a typing pool demonstrated that a causal factor of depression was the lack of the ability to make decisions affecting the work and the typists’ output.  The typists were totally disempowered because work was given to them with instructions on how it was to be done by people they did not know; they lacked understanding of what the documents involved or meant; demand was endless; and they were unable to speak to each other.  The work was thus experienced as meaningless and “soul-destroying”.  This research, along with other studies, highlighted the fact that people lower in organisations experience greater stress than those at higher levels who have a lot of responsibility because the latter have more discretion over what they do and how they do it.
  • Lack of ability to make a difference – the example given by Johann related to a worker in a paint shop who spent all day adding tint to base paint and using a machine to mix the contents to provide paint with the colour requested by a customer.  The repetitious nature of this task and the associated boredom contributed to the worker experiencing a lack of meaning because he did not make a real difference in people’s lives.  Hackman and Oldham had previously identified “significance” of a job as a key element for a psychologically satisfying job.  Associated with that was the degree to which a job provided what they termed “task variety” and “skill variety”.  Work without variation and with no perceived impact, can be experienced as mind-numbing and deadening and lead to depression.

The loss of connection to meaningful work can be addressed at two levels.  Organisations can develop greater awareness about what constitutes unhealthy work design and remedy deficiencies in the design of jobs.  Action learning interventions can be helpful in this regard and, in the process, build employee’s self-awareness and sense of agency.

Workers, too, can develop inner awareness about what in their work is impacting their mental health and causing depression. They can explore this awareness through meditation and reflection and identify ways to remedy the situation.  As they grow in mindfulness, they may be able to identify why they are procrastinating and not removing themselves from a harmful work situation.  Johann found, for example, that the worker in the paint shop really wanted to change jobs and had already identified what job would give more meaning and joy for him.  However, he was held back by his perceived need to achieve the external rewards of life – better income and a good car.  Through meditation and reflection, it is possible to become more acutely aware of the cost of “staying’ versus changing and to be able to cope with the vulnerability involved in changing jobs.

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Image by Gerd Altmann from Pixabay

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Recognition of the Signs of Mental Illness and How to Intervene

In the previous post, I discussed being mindful of mental health in the workplace.  This involves not only awareness and being present to staff and colleagues, but also being able to recognise the early warning signs of mental illness and having the courage and competence to intervene.

The early warning signs of mental illness in the workplace

Recognition of the early warning signs of mental illness enables early intervention to prevent deterioration in a person’s mental health.  Without such an intervention, issues can build up for the individual, making it more difficult for them to manage their stress and/or stressors.

The Mentally Healthy Workplaces Toolkit introduced in the earlier post provides a list of possible early warning signs of mental illness and lists them under five categories:

  1. Physical – such as constant tiredness, continuous ill health, major changes in appearance and/or weight, complaints about ongoing health concerns
  2. Emotional – such as irritability, loss of a sense of humour or of confidence, increased cynicism, nervousness, overly sensitive to perceived or real criticism
  3. Cognitive – overall performance decline through lots of mistakes, lack of concentration and/or inability to make decisions (constant procrastinating)
  4. Behavioural – behaving out of character by becoming more introverted or extroverted, withdrawing from group activities, lateness to work, not taking scheduled breaks (such as lunches) but taking unofficial time off
  5. In the business – inability to meet deadlines, declining motivation, frequent absences, working long hours unproductively.

There may be multiple causes for one or more of these early signs to occur.  So, it becomes important to check in with the person involved as to how they are going and whether you can be of assistance.

Checking in – having the conversation

Often managers and colleagues are reluctant to say anything to the person showing early sings of mental illness and the person involved is often unwilling to raise the issue for fear of being seen as “not coping” or “being weak”.  Part of the problem is that they really need support and care and genuine concern for their welfare.  They can be experiencing a strong sense of isolation, lack of support and associated depression.  Extending a helping hand can often work wonders.   But how do you start the conversation?

People in the workplace are very ready to ask someone about a physical injury such as a broken wrist but when it comes to a mental illness they are often fearful or uncertain – yet the person with the early signs really needs someone to show care and concern.  So, we can have a situation where the two parties – the manager/colleague and the person experiencing mental illness – are compounding the problem by not engaging in the conversation- a form of mutual withdrawal.

The recognised format for the initial conversation where someone is displaying the early signs of mental illness is called AYOK – “Are you okay?” The Mentally Healthy Workplaces Toolkit offers four steps for starting the conversation:

  1. Ask R U OK?
  2. Listen without judgment
  3. Encourage action
  4. Check in

It is useful to preface this conversation with the observation, “I have noticed that…and I am concerned for your welfare.”  In other words, communicate what you have observed (shows you are interested in the person) and express care and concern.

The person involved may be unwilling to talk initially but it is important to undertake the occasional check-in.  An experienced practitioner at the 19th International Mental Health Conference mentioned that on one occasion he had the initial AYOK conversation and the person involved said they were okay…and yet, some months later they came up to the practitioner and said, “I’m not okay, my daughter committed suicide three months ago – can you help me?”  Having had the initial conversation opened the way for the subsequent voluntary disclosure.  To avoid the conversation compounds the sense of isolation of the individual involved – they feel that they can’t help themselves and that no one else is willing to help them.

It is important to prepare for the conversation beforehand – know what you are going to say, allow time for the interaction and choose an appropriate time and place.  You need to ensure that you are prepared to listen and be mindful during the conversation.

You can provide support by suggesting they use the Employee Assistance Program, visit their doctor (who can initiate a formal Mental Health Care Plan) or discuss options for making reasonable adjustments to their work situation.  The important thing is that you take compassionate action, not letting the situation deteriorate.

It is vitally important to maintain confidentiality about any information disclosed to protect the privacy of the person involved.  You will need the explicit consent of the individual to disclose the information to co-workers, for example.  The information conveyed to you can only be used for the purpose intended by the disclosure – e.g. to enable a reasonable adjustment to their workload or pattern of work.

The exception would be where the person discloses that they are experiencing suicidal thoughts or feelings.  In this case, you will need to seek professional support.  Beyond Blue has some very sound and detailed guidelines for the conversation in these situations, including what language to use.  ConNetica, in their blog post Chats for life APP, also provides an App (with practical conversation tips) which has been designed by young people for young people experiencing mental health problems, and possibly suicidal thoughts and feelings.

As we grow in mindfulness through meditation and reflection, we can become more aware of the early signs of mental illness, have the courage and confidence to have the AYOK conversation and a willingness to take compassionate action.

 

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: courtesy of geralt on Pixabay

Disclosure: If you purchase a product through this site, I may earn a commission which will help to pay for the site, the associated Meetup group and the resources to support the blog.

Why Kids Need Mindfulness

In her interview with Tami Simon, Goldie Hawn explained in depth why children need mindfulness training and what led her to develop and conduct MindUP™.

At one level, it concerned Goldie that American children rarely smiled – a stark contrast to children in Third World countries who smiled a lot despite experiencing incredible deprivations.

Goldie was also concerned about school-age children needing psychological help to deal with anxiety and stress.

School-age children have their own direct sources of anxiety – such as performance expectations of parents and teachers, peer acceptance and sibling rivalry.  Performance expectations can relate to academic performance, achievement in a sporting arena or meeting career expectations.

Self-generated anxiety in children can be compounded by parental anxiety and stress – generated by economic downturn and associated job losses, the threat of terrorism and career stresses.

Anxiety in parents is contagious and can contaminate  the emotional life of children.  They, in turn, carry their accumulated anxiety and stress to school and bring home anxieties from school experiences, including bullying.

The recent suicide death of 14 year old, Dolly Everett, because of online bullying, highlights the pressures that kids are under from peers.  Dolly was a bright, happy and caring child who was subjected to cruel, cyber bullying.

This form of devastating peer presure carried out via mobile phones and social media, is one of the many stresses that school children today have to deal with.

What Goldie has done through her MindUP™ program is expose children to brain science and enable them to understand their own emotions and reactions.  She has also given them a common language to express themselves via metaphors, e.g  the amygdala as a “dog barking”.

Another key feature of the program is “mind breaks” – a simple process focused on breathing that enables the children to learn how to calm themselves.  As they grow in mindfulness through mindful practice, they are able to attain calmness and clarity and better manage their lives at home and school.

As Goldie points out, she is giving  school children the tools to be positive and caring leaders of the future:

They are going to be able to manage their emotional construct, their reactivity, to become better listeners, ideate better, problem solve better, and have some dignity, some level of humanity that they have learned through their early education.

Children need mindfulness to equip them to better manage the stresses of day-to-day living and to have the resilience to handle bullying behaviour.

By Ron Passfield – Copyright (Creative Commons license, Attribution–Non Commercial–No Derivatives)

Image source: Courtesy of GoranH on Pixabay